Universal Refinish, LLC

★★★★★
Your Renovation Experts
  • 1635 Lakes Pkwy

    Lawrenceville, GA 30043

    Map & Directions
  • 770-630-5132

About Universal Refinish, LLC

Hours
Daily 7am-7pm
4.75 12
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.

Universal Refinish reglazed my bathtub and it looks brand new. I was pleased with the quality of service I received. I would definietly use them again and highly recommend them if you are looking to refinish a tub.

5
★★★★★

Universal Refinish reglazed my bathtub and it looks brand new. I was pleased with the quality of service I received. I would definietly use them again and highly recommend them if you are looking to refinish a tub.

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Universal Refinish reglazed my bathtub and it looks brand new. I was pleased with the quality of service I received. I would definietly use them again and highly recommend them if you are looking to refinish a tub.

3
★★★★★

Universal Refinish reglazed my bathtub and it looks brand new. I was pleased with the quality of service I received. I would definietly use them again and highly recommend them if you are looking to refinish a tub.

.

I had my master bathtub refinished by this company and they did an excellent job. The folks there were extremely knowledgeable and explained the entire refinishing process to me. The tech that refinished my tub was very professional. My tub looks shiny and brand new. I would definitely hire them again in a heartbeat.

5
★★★★★

I had my master bathtub refinished by this company and they did an excellent job. The folks there were extremely knowledgeable and explained the entire refinishing process to me. The tech that refinished my tub was very professional. My tub looks shiny and brand new. I would definitely hire them again in a heartbeat.

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.

From the first phone call to the completion of the bathtub refinishing, these guys were fantastic. I wanted my master bathtub refinished. When I called the company, the person I spoke to was extremely helpful and explained the entire

3
★★★★★

From the first phone call to the completion of the bathtub refinishing, these guys were fantastic. I wanted my master bathtub refinished. When I called the company, the person I spoke to was extremely helpful and explained the entire

.

Wow is all I have to say. This tub looks like new and it saved me a ton of money. Highly recommended

3
★★★★★

Wow is all I have to say. This tub looks like new and it saved me a ton of money. Highly recommended

.

These people don't call back, don't show up when they say they will, charged me more than the agreed upon price .. and my drain broke a few weeks after they installed it! After calling 3 times for Tyler to set an appointment to come out

3
★★★★★

These people don't call back, don't show up when they say they will, charged me more than the agreed upon price .. and my drain broke a few weeks after they installed it! After calling 3 times for Tyler to set an appointment to come out

.

This company is awesome. I have been trying to get a refinishing company to call me back and no one seems to want my business. I got a hold of Universal Refinish and they schedule me right away. I was skeptical at first with the review,

3
★★★★★

This company is awesome. I have been trying to get a refinishing company to call me back and no one seems to want my business. I got a hold of Universal Refinish and they schedule me right away. I was skeptical at first with the review,

.

To Whom it May Conern~\r
\r
My initial Appointment with this company was 11/12/2011 with a 2pm-3pm window. And I waited for a couple hours after that even before calling to find out what was going on, and having heard Nothing from them. WHEN I reached Tyler, the one who made my appointment with me over the phone, he told me ""your appointment isn't until the 19th"", was was not true, as I had written it into my Calendar when we set it up. BUT Tyler agreed to arrive Saturday the 19th @ 5pm (since I had a Doctor Appointment @3pm), so as upset and disappointed as I was, I let it go. \r
\r
Yesterday the 19th 2 men arrived at my door from Universal Refinish to do the work at 12:30pm, which noone had even called me about, and was not enough Time to do the job due to my Doctor Appointment @ 3pm, and when I told them the appointment was at 5pm, they told me they'd come back then. I then called Tyler to find out why this happened and got voice mail, and no return call.\r
\r
I went on to the Doctors appointment, and hurried home to be here in time for the appointment with Universal Refinish. By 7pm I gave up waiting without even a call to me to explain why this happened, or that they'd need to come later that evening from this company. I didn't bother calling Again since the first call I made went unanswered. \r
\r
Overall this Horrific Experience with this company has cost me 3 weeks of Time and needless hours of waiting at home for someone who never came or even called. Not to mention My Plans for the Thanksgiving Holiday to have the Tub prepared for arriving Family will probably not happen now Because Of This Company. \r
\r
My Experience with this company is Extremely Poor, Frustrating, and Unnacceptable by anyone's measure Period! This company is Very Dispectful of Customer Time & Schedule, as well as Unreliable! I can only imagine what the Work Would Have Been Like IF they'd actually done it. Likely Very Low Quality like their Customer Service Is!\r
\r
IF they did not want to or did not have Time to do this Job They Should Have simply said so! Noone should have to go through something like this for a Service They Are Paying For! \r
\r
Fortunately for me what I lost was Time and not my money too! \r
\r
I have determined to forewarn Everyone by any means available to me Not To consider having this company do anything for them. As You may not get out as cheaply as I did with a loss of Time and Plans, which was too much to begin with. \r
\r
Thank You~Suni\r
\r

0
★☆☆☆☆

To Whom it May Conern~\r
\r
My initial Appointment with this company was 11/12/2011 with a 2pm-3pm window. And I waited for a couple hours after that even before calling to find out what was going on, and having heard Nothing from them. WHEN I reached Tyler, the one who made my appointment with me over the phone, he told me ""your appointment isn't until the 19th"", was was not true, as I had written it into my Calendar when we set it up. BUT Tyler agreed to arrive Saturday the 19th @ 5pm (since I had a Doctor Appointment @3pm), so as upset and disappointed as I was, I let it go. \r
\r
Yesterday the 19th 2 men arrived at my door from Universal Refinish to do the work at 12:30pm, which noone had even called me about, and was not enough Time to do the job due to my Doctor Appointment @ 3pm, and when I told them the appointment was at 5pm, they told me they'd come back then. I then called Tyler to find out why this happened and got voice mail, and no return call.\r
\r
I went on to the Doctors appointment, and hurried home to be here in time for the appointment with Universal Refinish. By 7pm I gave up waiting without even a call to me to explain why this happened, or that they'd need to come later that evening from this company. I didn't bother calling Again since the first call I made went unanswered. \r
\r
Overall this Horrific Experience with this company has cost me 3 weeks of Time and needless hours of waiting at home for someone who never came or even called. Not to mention My Plans for the Thanksgiving Holiday to have the Tub prepared for arriving Family will probably not happen now Because Of This Company. \r
\r
My Experience with this company is Extremely Poor, Frustrating, and Unnacceptable by anyone's measure Period! This company is Very Dispectful of Customer Time & Schedule, as well as Unreliable! I can only imagine what the Work Would Have Been Like IF they'd actually done it. Likely Very Low Quality like their Customer Service Is!\r
\r
IF they did not want to or did not have Time to do this Job They Should Have simply said so! Noone should have to go through something like this for a Service They Are Paying For! \r
\r
Fortunately for me what I lost was Time and not my money too! \r
\r
I have determined to forewarn Everyone by any means available to me Not To consider having this company do anything for them. As You may not get out as cheaply as I did with a loss of Time and Plans, which was too much to begin with. \r
\r
Thank You~Suni\r
\r

.

To Whom it May Conern~

My initial Appointment with this company was 11/12/2011 (made the week before) with a 2pm-3pm window. And I waited for a couple hours after that even before calling to find out what was going on, and having heard Nothing from them. WHEN I reached Tyler, the one who made my appointment with me over the phone, he told me "your appointment isn't until the 19th", was was not true, as I had written it into my Calendar when we set it up. BUT Tyler agreed to arrive Saturday the 19th @ 5pm (since I had a Doctor Appointment @3pm), so as upset and disappointed as I was, I let it go.

Yesterday the 19th 2 men arrived at my door from Universal Refinish to do the work at 12:30pm, which noone had even called me about, and was not enough Time to do the job due to my Doctor Appointment @ 3pm, and when I told them the appointment was at 5pm, they told me they'd come back then. I then called Tyler to find out why this happened and got voice mail, and no return call.

I went on to the Doctors appointment, and hurried home to be here in time for the appointment with Universal Refinish. By 7pm I gave up waiting without even a call to me to explain why this happened, or that they'd need to come later that evening from this company. I didn't bother calling Again since the first call I made went unanswered.

Overall this Horrific Experience with this company has cost me 3 weeks of Time and needless hours of waiting at home for someone who never came or even called. Not to mention My Plans for the Thanksgiving Holiday to have the Tub prepared for arriving Family will probably not happen now Because Of This Company.

My Experience with this company is Extremely Poor, Frustrating, and Unnacceptable by anyone's measure Period! This company is Very Dispectful of Customer Time & Schedule, as well as Unreliable! I can only imagine what the Work Would Have Been Like IF they'd actually done it. Likely Very Low Quality like their Customer Service Is!

IF they did not want to or did not have Time to do this Job they Should Have simply said so! Noone should have to go through something like this for a Service They Are Paying For!

Fortunately for me what I lost was Time and not my money too!

I endeavor to reach any and every one considering this company for Any Work They may need done.

My Advice> Choose Someone Else! Most of the reviews I had read about this company were fairly positive which leads me to wonder if their employee's are perhaps writing them.

1
★☆☆☆☆

To Whom it May Conern~

My initial Appointment with this company was 11/12/2011 (made the week before) with a 2pm-3pm window. And I waited for a couple hours after that even before calling to find out what was going on, and having heard Nothing from them. WHEN I reached Tyler, the one who made my appointment with me over the phone, he told me "your appointment isn't until the 19th", was was not true, as I had written it into my Calendar when we set it up. BUT Tyler agreed to arrive Saturday the 19th @ 5pm (since I had a Doctor Appointment @3pm), so as upset and disappointed as I was, I let it go.

Yesterday the 19th 2 men arrived at my door from Universal Refinish to do the work at 12:30pm, which noone had even called me about, and was not enough Time to do the job due to my Doctor Appointment @ 3pm, and when I told them the appointment was at 5pm, they told me they'd come back then. I then called Tyler to find out why this happened and got voice mail, and no return call.

I went on to the Doctors appointment, and hurried home to be here in time for the appointment with Universal Refinish. By 7pm I gave up waiting without even a call to me to explain why this happened, or that they'd need to come later that evening from this company. I didn't bother calling Again since the first call I made went unanswered.

Overall this Horrific Experience with this company has cost me 3 weeks of Time and needless hours of waiting at home for someone who never came or even called. Not to mention My Plans for the Thanksgiving Holiday to have the Tub prepared for arriving Family will probably not happen now Because Of This Company.

My Experience with this company is Extremely Poor, Frustrating, and Unnacceptable by anyone's measure Period! This company is Very Dispectful of Customer Time & Schedule, as well as Unreliable! I can only imagine what the Work Would Have Been Like IF they'd actually done it. Likely Very Low Quality like their Customer Service Is!

IF they did not want to or did not have Time to do this Job they Should Have simply said so! Noone should have to go through something like this for a Service They Are Paying For!

Fortunately for me what I lost was Time and not my money too!

I endeavor to reach any and every one considering this company for Any Work They may need done.

My Advice> Choose Someone Else! Most of the reviews I had read about this company were fairly positive which leads me to wonder if their employee's are perhaps writing them.

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.

We decided to do an entire bathroom renovation in our house this past week. The work crew did a high quality job. These guys are hard workers and completed the bathroom within one week.

5
★★★★★

We decided to do an entire bathroom renovation in our house this past week. The work crew did a high quality job. These guys are hard workers and completed the bathroom within one week.

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.

You talk about a company that can transform a tub to looking new. My tub was probably the worst tub in Atlanta with holes by the drain and rust. Universal Refinish made this tub look brand new and I save about 2k dollar from ripping it out. Thank you guys and would recommend you to any of my friends and family.

5
★★★★★

You talk about a company that can transform a tub to looking new. My tub was probably the worst tub in Atlanta with holes by the drain and rust. Universal Refinish made this tub look brand new and I save about 2k dollar from ripping it out. Thank you guys and would recommend you to any of my friends and family.

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.

Great company will recommend to anyone who needs ceramic tile and bathtub refinish. On time and clean.

5
★★★★★

Great company will recommend to anyone who needs ceramic tile and bathtub refinish. On time and clean.

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1 out of 1 people found this review helpful.

More about Universal Refinish, LLC

Universal Refinish offers: Bathtub Refinish Counter top Refinish Ceramic Tile Refinish Safe way Step New installation on Ceramic tile Bathroom Remodel

 

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