Maid O' Matic

★★★★☆
When you and your family deserve the best, give your achin' back a rest, call Maid O' Matic today!
  • 6565 Americas Parkway NE Suite: 200

    Albuquerque, NM 87110

    Map & Directions
  • 505-379-3154

Personal Services

Personal Services
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Simply the very best cleaning service I have ever used in several states and many situations. Fair and professional pricing, personable and diligent employees, caring and talented folks who go above and beyond every single time. I used them three times over the last few months preparing my deceased mother's house for funeral services, then staging for sale, and finally a clean out for the buyers. All I can say is "Wow!" There's simply no debate, they are the best of the best and very affordable to boot. Also they are compassionate and fun - they genuinely enjoy their work and care about their customers in a way I have never seen in any other cleaning service. From delicate items to huge messes, I would trust them completely with my home. I only wish they worked in my state so I could hire them to clean my own house! I've been spoiled by their services, promptness and attention to detail.

5
★★★★★

Simply the very best cleaning service I have ever used in several states and many situations. Fair and professional pricing, personable and diligent employees, caring and talented folks who go above and beyond every single time. I used them three times over the last few months preparing my deceased mother's house for funeral services, then staging for sale, and finally a clean out for the buyers. All I can say is "Wow!" There's simply no debate, they are the best of the best and very affordable to boot. Also they are compassionate and fun - they genuinely enjoy their work and care about their customers in a way I have never seen in any other cleaning service. From delicate items to huge messes, I would trust them completely with my home. I only wish they worked in my state so I could hire them to clean my own house! I've been spoiled by their services, promptness and attention to detail.

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Maid-O-Matic performed a housecleaning service for me.
Member Comments: Maid-O-Matic performed a housecleaning service for me. I found them to be highly professional from beginning with the initial inquiry call all the way through to providing the service. The team of 3 individuals was very friendly and respectful. Prior to performing their service the team lead talked with me in detail to determine exactly what was to be done and we walked through the house to discuss the items I wanted done. After we agreed on the service to be performed they followed through to the letter. I am a very picky person when it comes to cleaning my home and the team met my every expectation. They moved things instead of just dusting or mopping or cleaning around them. They cleaned things that I hadn't even thought of! They had me rate the level of cleaning service I wanted for each room and followed through perfectly. I am very pleased with their service, their professionalism, their high level of customer service. I will use their service again without hesitation. Customer service, professionalism and quality work are hard things to come by these days and when you find a company that offers these things you want to stick with them! Kudos to Maid-O-Matic!

5
★★★★★

Maid-O-Matic performed a housecleaning service for me.
Member Comments: Maid-O-Matic performed a housecleaning service for me. I found them to be highly professional from beginning with the initial inquiry call all the way through to providing the service. The team of 3 individuals was very friendly and respectful. Prior to performing their service the team lead talked with me in detail to determine exactly what was to be done and we walked through the house to discuss the items I wanted done. After we agreed on the service to be performed they followed through to the letter. I am a very picky person when it comes to cleaning my home and the team met my every expectation. They moved things instead of just dusting or mopping or cleaning around them. They cleaned things that I hadn't even thought of! They had me rate the level of cleaning service I wanted for each room and followed through perfectly. I am very pleased with their service, their professionalism, their high level of customer service. I will use their service again without hesitation. Customer service, professionalism and quality work are hard things to come by these days and when you find a company that offers these things you want to stick with them! Kudos to Maid-O-Matic!

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I have been using their services for years and am now onto my second home under their care :-) Great, fair-priced, prompt service!!

4
★★★★☆

I have been using their services for years and am now onto my second home under their care :-) Great, fair-priced, prompt service!!

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I hired them to clean my mother's house, which had not been cleaned in years. It took them a couple of days to get the job done. Similar to a car being detailed, I basically had them detail the house before the new owners moved in.
Member Comments: I needed someone to do a VERY thorough clean and they exceeded my expectations. The people were polite and kept me informed all along. They never went ahead and did something additional without asking first. They were very very good and professional. They were a little on the expensive side but they were worth every penny. They were very nice and brought their own equipment. I have nothing but positive things to say and will absolutely use them again if need be!

5
★★★★★

I hired them to clean my mother's house, which had not been cleaned in years. It took them a couple of days to get the job done. Similar to a car being detailed, I basically had them detail the house before the new owners moved in.
Member Comments: I needed someone to do a VERY thorough clean and they exceeded my expectations. The people were polite and kept me informed all along. They never went ahead and did something additional without asking first. They were very very good and professional. They were a little on the expensive side but they were worth every penny. They were very nice and brought their own equipment. I have nothing but positive things to say and will absolutely use them again if need be!

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Maid O' Matic is the best cleaning service in the Abuquerque area. Terri and Tammy run an efficient busines with top notch employees who always display the highest level of professionalism. I have used Maid O' Matic for at least 4 years for light cleaning, cleaning out rentals that were trashed and for speciality cleaning. They have responded to several "emergency" type situations which I needed a service quickly and they have never disappointed me.

I own a business and I use them both for my business and my own home.

5
★★★★★

Maid O' Matic is the best cleaning service in the Abuquerque area. Terri and Tammy run an efficient busines with top notch employees who always display the highest level of professionalism. I have used Maid O' Matic for at least 4 years for light cleaning, cleaning out rentals that were trashed and for speciality cleaning. They have responded to several "emergency" type situations which I needed a service quickly and they have never disappointed me.

I own a business and I use them both for my business and my own home.

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If you want someone to lie to you, insult you and call you names if you dare question their 'authority', then hire this service. Do not expect them to honor their advertised 'licensed/bonding.' If something is broken, unless it is right in front of them (and I would wonder even then), their 'investigation' to the questionable employee is "did you break this?" Of course, the answer is no; situation closed. Expect hidden costs (apart from possible breakage) and insults to your intelligence. They might do you a favor and take out a trash bag. If you are not too picky and don't care if you and your items/home are trashed, this is the service for you. I'd rate them -5 stars, but that one is required as minimum here.

1
★☆☆☆☆

If you want someone to lie to you, insult you and call you names if you dare question their 'authority', then hire this service. Do not expect them to honor their advertised 'licensed/bonding.' If something is broken, unless it is right in front of them (and I would wonder even then), their 'investigation' to the questionable employee is "did you break this?" Of course, the answer is no; situation closed. Expect hidden costs (apart from possible breakage) and insults to your intelligence. They might do you a favor and take out a trash bag. If you are not too picky and don't care if you and your items/home are trashed, this is the service for you. I'd rate them -5 stars, but that one is required as minimum here.

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0 out of 3 people found this review helpful.

Business Response:

This customer was a hoarder who was preparing for a state inspection by the social security administration and had a limited amount of time. When she initionally called to schedule, she mentioned that she hired a group of uninsured individuals and that they had broken several things including her air conditioning unit, washing machine, etc. Our staff didn't realize that she was a hoarder until we arrived at the property. Her oven was being used as a litter box and baked in subsequently. The couch was stuck to the floor due to cat urine. We do offer cleaning for hoarding however it is imparitive that we are informed prior to the visit so that we can arrive prepared to clean, I.E. Respirators and special uniforms, etc. Also, special rates apply. She wanted four members to stay an additional amount of time, 30 minutes at no charge to remove several, 40 gallon bags of garbage and wanted it hauled off even though there wasn't room in the vehicle. She considered that a favor. Thirty minutes for four techs is the equivalent of two additional hours. After our staff cleaned at our normal rate, she later stated that we had broken several items and wanted reimbursement for the items which well exceeded the amount we charged for cleaning. When I told her that we would have to submit the claim to our insurance company, she became belidgerant insisting that we compensate her with the amount she demanded, immediately and we were unable to do so.
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Poor customer service and follow-up after install. My carpet was not installed properly and I can't get anyone to follow-up. Multiple calls to the show-room and the salesman without follow-up.

1
★☆☆☆☆

Poor customer service and follow-up after install. My carpet was not installed properly and I can't get anyone to follow-up. Multiple calls to the show-room and the salesman without follow-up.

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0 out of 2 people found this review helpful.

Business Response:

This is in error. We do not install carpet.

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