Rescue Rooter

★☆☆☆☆
  • 4547 Hinckley Industrial Parkway, Suite B

    Cleveland, OH 44109

    Map & Directions
  • 216-433-0086

Home Construction & Remodeling

Home Construction & Remodeling
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Rescue Rooter is absolutely horrible. They were sent to my home by my warranty company American Home shield (who are owned by the same people). The pilot light in my hot water tank kept going out. They sent one of their "senior" technicians out, and he replaced the burner assembly and everything except the tank itself. The light continued to go out. They came back 3 times and continued to send the same individual after I requested someone different, since he clearly did not understand the problem. Finally they sent someone from a different company who told me the parts replaced were not installed properly and the tank could have exploded at any time. So after THREE WEEKS without hot water and putting my life in danger, I am understating that Rescue Rooter is not who you want to call for service.

1
★☆☆☆☆

Rescue Rooter is absolutely horrible. They were sent to my home by my warranty company American Home shield (who are owned by the same people). The pilot light in my hot water tank kept going out. They sent one of their "senior" technicians out, and he replaced the burner assembly and everything except the tank itself. The light continued to go out. They came back 3 times and continued to send the same individual after I requested someone different, since he clearly did not understand the problem. Finally they sent someone from a different company who told me the parts replaced were not installed properly and the tank could have exploded at any time. So after THREE WEEKS without hot water and putting my life in danger, I am understating that Rescue Rooter is not who you want to call for service.

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