All-Star Chem-Dry

★★★★☆
Drier. Cleaner. Healthier.
  • 3068 Wren Cir NW

    Kennesaw, GA 30144

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About All-Star Chem-Dry

Hours
Call for hours M-Sunday 24/7 Water Damage Emergencies
Reservations
Make A Reservation

Personal Services

Personal Services
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1515 Evanston Court Marietta, GA

4.4 20
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We've used these guys for our carpets a few times over the years. They always do a great job on our carpets and furniture, and they are genuinely helpful and nice folk. Definitely recommend.

3
★★★★★

We've used these guys for our carpets a few times over the years. They always do a great job on our carpets and furniture, and they are genuinely helpful and nice folk. Definitely recommend.

.

Great service, and excellent job on my carpet and furniture. They were very professional and extremely reasonable in price.

5
★★★★★

Great service, and excellent job on my carpet and furniture. They were very professional and extremely reasonable in price.

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.

I called All-Star based on a strong recommendation from a friend. I am thrilled with the results! I will definitely use them again and recommend them to anyone and everyone. They cleaned 3 bedrooms, a stairwell and my CAR! All look amazing. Thanks Shelly! You have a great team!

2
★★★★★

I called All-Star based on a strong recommendation from a friend. I am thrilled with the results! I will definitely use them again and recommend them to anyone and everyone. They cleaned 3 bedrooms, a stairwell and my CAR! All look amazing. Thanks Shelly! You have a great team!

.

I highly recommend All Star Chem Dry. They do a great job and will go out of their way to ensure customer satisfaction!

2
★★★★★

I highly recommend All Star Chem Dry. They do a great job and will go out of their way to ensure customer satisfaction!

.

Several rugs had been well used by my cats and dog! I was thinking that they would all need to be replaced, but the gentleman from Chem-Dry assured me that they could be restored to almost new! Too my surprise, the not so cheap rugs came clean and the offensive odors had been removed! Very professional and they exceeded my expectations! Great friendly people with their heart and passion in their work! HIGHLY RECOMMEND!

2
★★★★★

Several rugs had been well used by my cats and dog! I was thinking that they would all need to be replaced, but the gentleman from Chem-Dry assured me that they could be restored to almost new! Too my surprise, the not so cheap rugs came clean and the offensive odors had been removed! Very professional and they exceeded my expectations! Great friendly people with their heart and passion in their work! HIGHLY RECOMMEND!

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I asked All Star Chem-Dry to clean 1 large room and sofa which had pet urine odors. When they had finished, the pet odors were gone! They were professional, thorough and the price was reasonable. I highly recommend!

2
★★★★★

I asked All Star Chem-Dry to clean 1 large room and sofa which had pet urine odors. When they had finished, the pet odors were gone! They were professional, thorough and the price was reasonable. I highly recommend!

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Excellent service. Very professional. Great cleaning. Courteous and on time, I recommend All Star Chem-Dry for all your carpet and furniture cleaning needs.

2
★★★★★

Excellent service. Very professional. Great cleaning. Courteous and on time, I recommend All Star Chem-Dry for all your carpet and furniture cleaning needs.

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I called upon All Star Chem-Dry in Kennesaw to clean a large conference building where I work. The owner came out to the facility and thoroughly inspected the areas to be cleaned and came back at the scheduled time and thoroughly completed the job, including getting tracked in stains out of the carpet and going above and beyond to make sure that the job was completed to our satisfaction. As an employee of this company, I really put my own reputation on the line by recommending Chem-Dry in Kennesaw and they came through every step of the way! Thanks Chem-Dry!!! You all are the BEST!!!

2
★★★★★

I called upon All Star Chem-Dry in Kennesaw to clean a large conference building where I work. The owner came out to the facility and thoroughly inspected the areas to be cleaned and came back at the scheduled time and thoroughly completed the job, including getting tracked in stains out of the carpet and going above and beyond to make sure that the job was completed to our satisfaction. As an employee of this company, I really put my own reputation on the line by recommending Chem-Dry in Kennesaw and they came through every step of the way! Thanks Chem-Dry!!! You all are the BEST!!!

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All Star Chem-Dry did a fabulous job for me. They cleaned my rug beautifully! It had mold stains and was damp. It is back in perfect condition, and they returned it promptly! Thank you for your attention to detail! I would trust them with any rug or carpet cleaning. They care about doing the job right...and will work to make sure you are a happy customer. Thank you All Star Chem-Dry!

2
★★★★★

All Star Chem-Dry did a fabulous job for me. They cleaned my rug beautifully! It had mold stains and was damp. It is back in perfect condition, and they returned it promptly! Thank you for your attention to detail! I would trust them with any rug or carpet cleaning. They care about doing the job right...and will work to make sure you are a happy customer. Thank you All Star Chem-Dry!

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I have used this service for the last 8 years. I recently tried someone else just because they owed me a favor, but was not satisfied with the results. So, I will remain loyal to All Star Chem-Dry from now on since I have never had any problems with their service or results. I will continue to recommend them to everyone.

2
★★★★★

I have used this service for the last 8 years. I recently tried someone else just because they owed me a favor, but was not satisfied with the results. So, I will remain loyal to All Star Chem-Dry from now on since I have never had any problems with their service or results. I will continue to recommend them to everyone.

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not happy not happy not happy not happy not happy not happy not happy not happy not happy not happy not happy

1
★☆☆☆☆

not happy not happy not happy not happy not happy not happy not happy not happy not happy not happy not happy

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Business Response:

Any constructive feedback? We'd love to make you happy - if there is something we can do, please let us know! It is possible you are not even our customer, since I don't recognize your name - sometimes people post things maliciously and though I respect your right to comment, I also would like a chance to make it right! Shelly
.

Woderful service they did a great job

2
★★★★☆

Woderful service they did a great job

on Service Magic

.

We have used All Star Chem Dry twice and both times we have been so
pleased with the company. The products that they use on our carpets
are safe for our children and pets, but they also clean wonderfully!
Spots that I never thought would come out are gone! They are a
Christian, family based business and I feel safe inviting them in my
home! I would recommend All Star Chem Dry to anyone I know!

2
★★★★★

We have used All Star Chem Dry twice and both times we have been so
pleased with the company. The products that they use on our carpets
are safe for our children and pets, but they also clean wonderfully!
Spots that I never thought would come out are gone! They are a
Christian, family based business and I feel safe inviting them in my
home! I would recommend All Star Chem Dry to anyone I know!

Pros: Great People

Cons: None

.

We have used All Star Chem Dry twice and both times we have been so pleased with the company. The products that they use on our carpets are safe for our children and pets, but they also clean wonderfully! Spots that I never thought would come out are gone! They are a Christian, family based business and I feel safe inviting them in my home! I would recommend All Star Chem Dry to anyone I know!

5
★★★★★

We have used All Star Chem Dry twice and both times we have been so pleased with the company. The products that they use on our carpets are safe for our children and pets, but they also clean wonderfully! Spots that I never thought would come out are gone! They are a Christian, family based business and I feel safe inviting them in my home! I would recommend All Star Chem Dry to anyone I know!

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Business Response:

Thanks! We appreciate your kind words. Thanks for your business!
.

I posted a comment a while back but somehow it has been removed. I took an area rug to their home/office to be cleaned. 30 days later they still had not started it. When I picked it up, it smelled horrible and the dog hair that was on it when we took it was still there. Maybe they do a better job when they come to you, but don't take anything to them.

0
★☆☆☆☆

I posted a comment a while back but somehow it has been removed. I took an area rug to their home/office to be cleaned. 30 days later they still had not started it. When I picked it up, it smelled horrible and the dog hair that was on it when we took it was still there. Maybe they do a better job when they come to you, but don't take anything to them.

Pros: nice people

Cons: our rug smells bad and still has dog hair

.

Wonderful people! Cane on time and my carpets look great! Try the PERT to remove pet smell. They put it on my chairs where my dog lifted his leg and they don't smell like pee anymore. Also their prices are very reasonable.

5
★★★★★

Wonderful people! Cane on time and my carpets look great! Try the PERT to remove pet smell. They put it on my chairs where my dog lifted his leg and they don't smell like pee anymore. Also their prices are very reasonable.

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0 out of 1 people found this review helpful.

Business Response:

Pet smells gone Thanks for your kind words. The Pet Urine Removal Treatment attacks the urine molecules and literally makes them explode. When they are dead, they can't smell any more. Trust our mad chemists to make exploding pet urine treatment! It really works - for people or pet problems. Other odors removed also from your car, home or office.
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John and Andy arrived early to my home. They walked around with me to discuss any problem areas. We discussed the three areas that needed to be stretched. After a walk around the house, John spent some time to go over what to expect for the day. Andy got right to work setting up the tools needed. He did an amazing job on the three spots that the carpet needed to be stretched. You cannot even tell where the spots where (and they were very bad!). I was extremely pleased. I have a lot of carpet upstairs and they took a great deal of time. I had used another company before ? and they were done in less than an hour. John and Andy worked for almost 3 hours. I had a lot of spots and they all came out! I was extremely pleased. I also have lots of stairs and they took their time on each step. I will gladly use this company each year to do my carpets!

2
★★★★★

John and Andy arrived early to my home. They walked around with me to discuss any problem areas. We discussed the three areas that needed to be stretched. After a walk around the house, John spent some time to go over what to expect for the day. Andy got right to work setting up the tools needed. He did an amazing job on the three spots that the carpet needed to be stretched. You cannot even tell where the spots where (and they were very bad!). I was extremely pleased. I have a lot of carpet upstairs and they took a great deal of time. I had used another company before ? and they were done in less than an hour. John and Andy worked for almost 3 hours. I had a lot of spots and they all came out! I was extremely pleased. I also have lots of stairs and they took their time on each step. I will gladly use this company each year to do my carpets!

Pros: Professional job, got all the spots out, were able to stretch the areas needed

Cons: A little more expensive -- but totally worth it!

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John and Shelly do a good job.

2
★★★★★

John and Shelly do a good job.

.

I'm so sorry you had a problem with our service. I wish that I had been able to speak with you and see if there is anything we can do to rectify your issues. It's a fact that the cleaning does leave some fuzzy bits of carpet fiber and, if you have a pet, pet fur, and true that if you were to vacuum it up right away the dampness could rust your vacuum cleaner motor (cost me $300 to replace one time!) so we warn you to wait. We also cannot afford to replace the vacuum motors constantly, so besides sucking up as much fuzzies as we can with the hose, this is an ongoing issue with our equipment set we are working to solve. Usually a swirling pattern on the carpet is not a permanent mark, and the marks vacuum out when you go over it the next day. If there is a problem, we always want to fix it for you. I'm sorry that you did not feel comfortable talking with John, and I will be happy to talk to you about this and do whatever we can for you. The previous system Chem-Dry had (the Legacy system) used a pad and did not leave fuzzies hardly at all, but this system cleans much more thoroughly, and is approved to use on your carpets without voiding your stain resistant warranty. I've used CD for more than 22 years now and to me, the issue of post vacuuming is not a big problem, but I can see that if you were not expecting to have to vacuum for a while, that it may have struck you as an imposition. We will be happy to come back and see if there is anything that we can do to make it right for you, or give you a credit on your next job. This is our livelihood and we take any customer problems very seriously!! Our livelihood, our reputation, our very business is on the line every time we go out the door to clean, and obviously we do not want to alienate our customers! Call me, Shelly anytime and I will be happy to help you. 770-443-1800

2
★★★★★

I'm so sorry you had a problem with our service. I wish that I had been able to speak with you and see if there is anything we can do to rectify your issues. It's a fact that the cleaning does leave some fuzzy bits of carpet fiber and, if you have a pet, pet fur, and true that if you were to vacuum it up right away the dampness could rust your vacuum cleaner motor (cost me $300 to replace one time!) so we warn you to wait. We also cannot afford to replace the vacuum motors constantly, so besides sucking up as much fuzzies as we can with the hose, this is an ongoing issue with our equipment set we are working to solve. Usually a swirling pattern on the carpet is not a permanent mark, and the marks vacuum out when you go over it the next day. If there is a problem, we always want to fix it for you. I'm sorry that you did not feel comfortable talking with John, and I will be happy to talk to you about this and do whatever we can for you. The previous system Chem-Dry had (the Legacy system) used a pad and did not leave fuzzies hardly at all, but this system cleans much more thoroughly, and is approved to use on your carpets without voiding your stain resistant warranty. I've used CD for more than 22 years now and to me, the issue of post vacuuming is not a big problem, but I can see that if you were not expecting to have to vacuum for a while, that it may have struck you as an imposition. We will be happy to come back and see if there is anything that we can do to make it right for you, or give you a credit on your next job. This is our livelihood and we take any customer problems very seriously!! Our livelihood, our reputation, our very business is on the line every time we go out the door to clean, and obviously we do not want to alienate our customers! Call me, Shelly anytime and I will be happy to help you. 770-443-1800

Pros: We want you to be happy -no, delighted with our service

Cons: Sometimes things don't go as perfectly as we want them to

.

The Owner came to clean our carpets and he left nasty fuzzies all over our carpets, he wouldn't clean them up even when asked to, he said that was my job and I should wait until the carpets dried as not to cause any damage to my vaccume cleaner, well I did that but the swirls stayed in the carpet. I thought that a carpet cleaning company was supposed to actually clean the carpets? I had to hire a different company which did a great job, they got the swirls out and the supposed hair nasties left on my carpets.. we have used Chem-Dry in the past when we lived in Florida an we never recieved this kind of bad service. Funny thing was a neighbor had refered us to use this Chem-Dry and said they were great! Well they had been recieving the same kind of service and once I told them about our service in Florida they felt a little miffed, I would strongly advise not using this particular chem-dry they seem to be the company that really just want to take your money and give you very little service. DO NOT USE, NOT RECOMMENDED!!!! YOU WILL BE SORRY !!! DONT WASTE YOUR MONEY, I tried callinng back to complain but the guy who owns it answered the phone so I hung up.

0
★☆☆☆☆

The Owner came to clean our carpets and he left nasty fuzzies all over our carpets, he wouldn't clean them up even when asked to, he said that was my job and I should wait until the carpets dried as not to cause any damage to my vaccume cleaner, well I did that but the swirls stayed in the carpet. I thought that a carpet cleaning company was supposed to actually clean the carpets? I had to hire a different company which did a great job, they got the swirls out and the supposed hair nasties left on my carpets.. we have used Chem-Dry in the past when we lived in Florida an we never recieved this kind of bad service. Funny thing was a neighbor had refered us to use this Chem-Dry and said they were great! Well they had been recieving the same kind of service and once I told them about our service in Florida they felt a little miffed, I would strongly advise not using this particular chem-dry they seem to be the company that really just want to take your money and give you very little service. DO NOT USE, NOT RECOMMENDED!!!! YOU WILL BE SORRY !!! DONT WASTE YOUR MONEY, I tried callinng back to complain but the guy who owns it answered the phone so I hung up.

Pros: Cant find any

Cons: Nasty fuzzies left on carpets, over all condition, poor cleaning

Message from All-Star Chem-Dry

Chem-Dry is Drier. Cleaner. Healthier. Home town service with world-class cleaning. Call us directly at 770-443-1800 for the best prices.$20 off whole house special. If you like your home and office to be clean and fresh -- you will love Chem-Dry! Voted #1 by Consumer's Choice 5 years in a row. Shelly and Jason

More about All-Star Chem-Dry

We use Chem-Dry's The Natural cleaning solution, rated as "Edible" by the FDA, and the gentle power of our hot carbonating extraction will get your rugs, orientals, carpets and furniture as clean as possible. Stain removal, leather clean and protect also.

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