Pollywog Pool Service and Repair

★★★★☆
Keeping your pool in order so you don't have to!
  • 8933 Ramstad Ave

    Fair Oaks, CA 95628

    Map & Directions
  • 916-879-6923

About Pollywog Pool Service and Repair

Details

Home Construction & Remodeling

Home Construction & Remodeling
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4.0 7
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Greg, from Pollywog Pool Service is by far, the BEST pool professional I have ever had at my home in Granite Bay, CA, and I have had MANY. I was stressing out on the phone with a Realtor when he came to my door, so my son led him to our

3
★★★★★

Greg, from Pollywog Pool Service is by far, the BEST pool professional I have ever had at my home in Granite Bay, CA, and I have had MANY. I was stressing out on the phone with a Realtor when he came to my door, so my son led him to our

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We have done business with Pollywog Pool Service for over 3 years and are completely satisfied. When we switched over to their company they turned our green pool to a sparkling blue (we didn't think it could be done but Greg was very confident he could fix it and he did!). We have had no problems getting a hold of them! If you need pool service call Pollywog Pool Service & Repair you'll be happy you did!

2
★★★★★

We have done business with Pollywog Pool Service for over 3 years and are completely satisfied. When we switched over to their company they turned our green pool to a sparkling blue (we didn't think it could be done but Greg was very confident he could fix it and he did!). We have had no problems getting a hold of them! If you need pool service call Pollywog Pool Service & Repair you'll be happy you did!

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We love our relationship with the folks at Pollywog Pool Service! Gregg Simon is a very knowledgable, helpful, super friendly business owner! Our pool is maintained beautifully, and our service needs are always attended to promptly.\r
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Our ""pool guy""...Kevin, is a great asset to the company. He is polite and prompt with his weekly service visits.\r
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We love Gregg Pollywog and Company!

2
★★★★★

We love our relationship with the folks at Pollywog Pool Service! Gregg Simon is a very knowledgable, helpful, super friendly business owner! Our pool is maintained beautifully, and our service needs are always attended to promptly.\r
\r
Our ""pool guy""...Kevin, is a great asset to the company. He is polite and prompt with his weekly service visits.\r
\r
We love Gregg Pollywog and Company!

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They kept my pool crystal clear for the summer. When I needed them in an emergency to check my pool out, they went out of their way to be there for me....fyi it was before my 4th of July party. Thank you Pollywog!

2
★★★★★

They kept my pool crystal clear for the summer. When I needed them in an emergency to check my pool out, they went out of their way to be there for me....fyi it was before my 4th of July party. Thank you Pollywog!

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So un happy with the service and care of our pool\r
I would say they would like to do a good job but don't know how.

0
★☆☆☆☆

So un happy with the service and care of our pool\r
I would say they would like to do a good job but don't know how.

Cons: don't know what they are doing most of the time

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I live in a gated community in El Dorado Hills and have been a client of Pollywog Pools for the past 4 years. Their company came highly recommended by other homeowners in my community. Their company is by far the most professional, trustworthy and helpful of any pool company I have encountered. Gregg Simon, the owner, goes above and beyond to ensure that your questions are thoroughly answered. Both management and staff are eager to answer any questions and are quick to respond to requests. I am very pleased with their services and highly recommend them.

2
★★★★★

I live in a gated community in El Dorado Hills and have been a client of Pollywog Pools for the past 4 years. Their company came highly recommended by other homeowners in my community. Their company is by far the most professional, trustworthy and helpful of any pool company I have encountered. Gregg Simon, the owner, goes above and beyond to ensure that your questions are thoroughly answered. Both management and staff are eager to answer any questions and are quick to respond to requests. I am very pleased with their services and highly recommend them.

Pros: Helpful and Friendly Service

Cons: No Negatives

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I received really poor customer service. I had a general advice question, which was, ""Can a mucky green unused swimming pool be cleaned and how long does something like that take?"" The man who answered the phone gave clipped responses, interrupted me often and made no effort to offer an answer to my question. I tried asking follow up questions to get more information, and just got nowhere. It was very odd, and I will not use this service when I hire someone to clean that pool.

0
★☆☆☆☆

I received really poor customer service. I had a general advice question, which was, ""Can a mucky green unused swimming pool be cleaned and how long does something like that take?"" The man who answered the phone gave clipped responses, interrupted me often and made no effort to offer an answer to my question. I tried asking follow up questions to get more information, and just got nowhere. It was very odd, and I will not use this service when I hire someone to clean that pool.

Cons: Why utilize a business where someone is too unfriendly to bother answering a general question?

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