No one in NYC can match the services, time and caring hands of the PET MAVEN. The service is outstanding and to top it all off........that special personal touch is always included.
Timely, available and caring for your pet !!! If you are looking for the best in NYC; I highly recommend that this is the first stop.
You will be coming back here forever @@@
BEST IN NYC !
Pros: THE BEST IN NYC
One of my cats absolutely needs to be groomed every 6 months. After my vet's office stopped grooming, I was in a panic. I found Helen of Pet Maven online and after speaking to her on the phone, felt very comfortable letting her work on Betsy.
I was not disappointed. Helen was pleasant and professional and did an amazing grooming job on a very matted and unhappy cat. Betsy has never looked so good and seems to feel 100 times better than pre-haircut!
I highly recommend Helen's work and will definitely use her again.
Pros: Professional, thorough
Prior to meeting Helen, I was bringing my cat to neighborhood grooming salons. It was always a stressful experience. Every time I found a groomer I felt comfortable leaving my cat with, they were never to be found again. I hated passing my cat to strangers knowing she was going to be left with a bunch of other animals and possibly man handled....very stressful for my 16 yr old cat and me! Finding Helen was a blessing! She comes to my home and grooms my cat right on my couch. Helen is gentle with my frail, timid cat; I trust her and my cat always looks beautiful! Grooming is no longer a dreaded task, thank goodness!!!
Pros: Great with my cat, gentle, friendly and reliable!
We spoke with Helen several times on the phone before scheduling her visit, since none of our cats (all seniors) had ever been properly groomed. She answered all our questions and put us at ease. She arrived on time, was very friendly with us and the cats, and handled her "client" with great skill (even though he struggled quite a bit!) She shaved him down and gave him a shampoo. We'll definitely use her again for our other cats - highly recommended.
Helen the owner and groomer of The Pet Maven
was amazing with my "scardey cat" Tatiana.
She was calm (much calmer than me)
and had so much patience with my kitty.
Talk about a great " beside manner" and a
Tatiana feels so good and immediately after her
bath, was back to
playing. The only difference is that
now she is a very clean girl and more beautiful
Pros: excellent groomer !
I highly recommend the Pet Maven. The Pet Maven seems to have a way with my dog that no other groomer can match. She provides incredible in-home service, and my dog loves her. She is trust-worthy, professional, and dependable. A+++++
Pros: Professional, Experienced, Caring
Helen at the Pet Maven comes to you home on time and prepared. I have found it is a much better experience for my pet having me help. She is calmer which is conducive to a better groom. Helen is gentle and patient. The cost of in-home grooming is higher but I've found it is worth it not having the hassle of getting a pet in a carrier, dropping them off at the groomer, picking them up etc...
Overall great experience...worth the extra dough.
Pros: In your home care
Cons: Extra cost
Let me first start off by saying that I'm a totally neurotic doggy mommy. I do not trust anyone to take care of my 2 little ones, much less stick scissors in their face. In the past, I begrudgingly took my 2 toy dogs to the groomer only when necessary and was extremely nervous each time I dropped them off. My father once took his dog to the groomer only to find that the careless groomer has sliced his dogs eyelid wide open.
Then I found HELEN....Helen, where have you been all of my life? Helen gave Biscuit the best haircut she has ever had, listened to everything I said, and most importantly, gave me peace of mind that my pet was safe and in good hands. The price is a little higher than some of the other groomers, but you really cant put a price on safety of your pet. She's worth every penny and then some!
Pros: She comes to your home, Safer, Peace of Mind, Worth every $$
I saw all the great reviews on Citysearch and decided to call her to make an apointment for my little Maltipoo, Leo (4 1/2 month). She was super friendly over the phone. She was on time (actually she came 5 mins early) and was great w/ my puppy. She took few pictures of my puppy and sent them over to my email few days later w/ an email asking how Leo was doing. Helen is just wonderful and I would recommend her in a heartbeat to anyone who has dogs/cats!
Pros: Comes to your house to groom & very friendly
helen has groomed my shih tzu twice and has always done a fantastic job - not only with the haircut itself but also calming and assuring my timid rescue dog, making the whole experience much less stressful for both of us. helen is all of the things the prior reviews praise her for being: experienced, reliable, professional and helpful. however, what stands out the most for me is the fact that she really listens to your concerns, thoughts and desires regarding the grooming. I totally trust that the haircut we've talked about is the same one that will materialize at the end of the hour (or two). she takes her time, pays attention to detail and cares about her work and your dog equally. my lovely tzu is complimented literally every single time we go for a walk! thanks, helen! m + w
Pros: convenient, less stress for your pet, amazing haircuts!
Thank you, Helen...and Citysearch.
We chose the Pet Maven based on other reviews found here, and are very happy we did. Helen is professional, trustworthy, and for us at least - right in the neighborhood! We will definitely call the Pet Maven again to 'babysit' Jack the Cat on our next trip out of town.
Pros: Best cat sitter
Cons: What are the drawbacks?
Helen took my 6 month old puppy Lulu in on very short notice and gave her such a good cut that Lulu charmed people on our flights all the way from New York to Fargo. Lulu is a Pomeranian/Bichon mix and had been going through the 'puppy ugly' stage--fur of every length--and Lulu hated being brushed. She'd never had a bath or blow-dry either, so I was petrified of getting her groomed, particularly after reading some of the online reviews for groomers in Brooklyn (they mentioned cuts and tears, etc.). Helen was able to give Lulu a bath, a full groom--nails, you name it--and now Lulu walks over to me when I blow-dry my hair for a few puffs of air herself. Helen is a TERRIFIC groomer.
We were in a jam, and I needed a cat sitter in a moments time! When I called The Pet Maven someone answered my call promptly and provided me with a cat sitter immediately who set an appointment to meet with me and go over my cat's needs. Not only was the cat sitter responsive to my needs for someone to look after my cats immediately, the sitter was mature, efficient and a true cat lover. The Pet Maven's professional and responsive demeanor put me at ease. I had no doubt my cats were in good hands and well taken care of. I will continue to use The Pet Maven for my pet sitting needs.
Pet Maven groomer Helen is fantastic.unbelievable.This is my story due ;to problems with other groomers it came to the point I became leary and fearful as my pooch had been razor burned and became sick after he was groomed.Due to that fear his hair became really matted and i kept bathing him but i was informed that bathing a dog when the hair is matted makes it worse.So now my pooch was matted and dirty but again i was scared he was goping to get hurt.I read on different groomers as i did not want my dog to sufferland deceidedt o take a chance on ms.Helen of pet maven>he Best decicision i ever made she came to my home and proceeded to take care of my dog.She shaved him paid attention to details spoke to my pooch made sure he was comfortable and me as well my friends were very impressed with helen and her professionalism her kindness and gentle ness she pampered my baby .for those of you who dont know what shaving entails it is a very serious job .she is the absolute best groomer .She not only eased my dogs fear but mine as well.I will continue to keep helen as my groomer. I encourage everyone to use her services.
Pros: professionalism detail orienented kind friendly.perfect
i own a five month old teacup yorkie. She is full of energy, love and very playful. I wanted to find someone that is great at what they do but also love what they do. I MEAN REALLY LOVE WHAT THEY DO. Helen the that person i was looking for. Her work is amazing. She groomed and handled my puppy like it was her dog. She showed my puppy how to stand and somewhat be calm while getting groomed. i can't have her stay still in my house for more then a minute. Helen seems to build a friendship with your pet and come to a secret agreement that she will make them feel great. She is very skilled and highly recommended.
Great first hair cut!
Everything was great! Our apartment was robbed while we were gone and they did everything they could to ensure our cats were OK. We could not have asked for anything more! Definitely recommended!
Usually my cats ignore me when I return from being away
for a while and Rocky hides under the bed for hours because he is angry. But with my new sitter Ana Luiza it
was different. The cats welcomed me and Rocky rolled over to have his tummy scratched. It was as if I had never been away. She is kind , considerate, neat and has a special gift with cats. No more guilt !!
Pros: My cats were in good spirits
I have 2 cats and need them to be cared for while traveling. I wrote Helen of the Pet Maven and she sent an immediate reply. I admit I was a little nervous at first of leaving my house and cats in someone elses hands. Helen came by my apartment to meet the cats and was very professional and friendly with me and warm and playful with my cats. She made sure she knew what I liked to feed them, what they liked to play with, and what they personalities were like. I felt very comforted by Helen's clear professionalism and courtesy.
The first day Helen came by she sent me an email saying how the cats were and letting me know everything was going smooth. On occasion I received update emails, one even 'from' the cats. I felt very assured with each day I was away that my cats were happy and in good hands. Upon returning I found everything in good order and, most importantly, 2 very happy kitties. Helen went above and beyond her routine job in many ways. One example: one cat ate some of my bamboo plant and threw up on our rug. Helen was very considerate and cleaned up after the cat to not let our rug get a deep stain! So very nice of her!
I highly recommend The Pet Maven to anyone looking for a cat sitter!! I was more than pleased in every way and will continue to use The Pet Maven.
Pros: Professional, Reliable, Friendly, Experienced
I am the proud owner of a Cavalier King Charles spaniel--he has a beautiful coat, but it definitely needs brushing on a daily basis. He needs to be professionally groomed at least every two months, and there's simply no other option for me (or him) than The Pet Maven. Not only does Helen know the correct cut for each specific breed beforehand (as thoroughly if she was a top stylist @ a Fifth Avenue salon for humans!); she also takes her time, paying diligent attention, and is always very gentle with her 'clients.' Moreover, she is kind and thoughtful enough to provide grooming tips for owners between appointments. I always have peace of mind, knowing that my beloved baby boy is in good hands with her!
My wife and I recently moved to NY and we needed a cat sitter unexpectedly for a two week period. I reached out to a number of cat sitters and Helen called me back within the hour. She met with us the next day and was fantastic. We received timely email updates of how Thomas was doing and were very happy with her services. We would highly recommend Helen and continue to use her services.
Helen is just the best. She is gentle with my Maltese as well as skilled in her technique. I feel so lucky I found her!
Helen is fantastic! She recently gave Alfie, our 3 month old, 3 pound Chorkie his first haircut. He wasn't having any of it at first, but in time, Helen was able to get Alfie to sit still without fussing. She had an incredible amount of patience in giving Alfie his first haircut and she did a trememdous job!
We found Helen through CitySearch after reading all the great reviews about her. We were traveling to New York from Los Angeles and knew we couldnt trust just anyone with our precious pooch pomeranian. Our pomeranian puppy had broken her paw only a day after we got her so we were naturally apprehensive about who to choose to groom her for the first time. Let me just say Helen exceeded all of our expectations and was by far the best grooming experience i've had in my 10 years of having pets. I only wished she lived in L.A. so I could have her groom my dog all the time. Maybe I will fly out to New York 3 times a year to get her services. We'd recommend Helen and The Pet Maven any day.
So greatful to have found Helen! My puppy had a horrible first grooming experience (at a local groomer) so I was very hesitant to try again. Helen was great with my puppy and made her look great! The added convenience of not having to go anywhere is also great...really helped me when I was in a bind and stuck at work. Highly recommended!!
Helen came to my apartment to give my puppy her first cut. My calm, loving puppy turned into a crazy monster the minute the hair dryer turned on. And from there it was all downhill - saying my puppy was difficult is as major understatement. I was mortified, but Helen was so understanding and calming. She did everything to get my puppy to feel comfortable - singing, petting, massage, food...she was great.
The fact that she stayed despite the way my puppy acted was amazing. The fact that she managed to finish drying her hair, cut her nails and groom her was amazing. The fact that my puppy looked perfect after Helen worked on her is down right miraculous, given the way she was squirming and convulsing the entire time.
Helen is amazing. I could not recommend her more. She is accommodating, warm, patient, funny and incredibly talented! There is no way we would ever go to anyone else.
Pros: Convenient, patient, caring, accommodating
So glad to have found Helen! My Fay Fay is a special needs dog and requires a lot of gentle loving care since he was neglected in his previous home. I didn't feel comfortable bringing him to a groomer since I've read quite a few terrifying reviews from owners who've brought their dogs to the groomer.
But, i'm so happy and grateful to have found Helen, who was willing to schlep all her tools and trek out to Queens in close to 90 degree heat to give Fay Fay his grooming. She did an amazing, amazing job.
We can't stop looking at Fay Fay because he looks soooo adorable and cute after his grooming. We love it Helen! Not only was she attentive and patient she was also very experienced. I highly recommend Helen for all pets because she really takes her time and takes a lot of care. We only trust Helen's hands with Fay Fay!
I found Helen from reviews off of this site, actually, and when I called Helen to make an appointment, I immediately knew I was in good hands. Bender had his first professional grooming with Helen and she made it such a good experience for Bender and Mom! Helen not only was on time, but arrived 15 minutes early because she knew I had a prior commitment. That is service above and beyond. Helen came to our apartment, was great with Bender, and he looked fantastic when she was through with him. Although a bit wiggly, she was able to calm him and I didn't hear a peep from him through the process, which totally surprised me because he was only about 5 months old at the time and still in active puppy stage. I cannot give Helen enough praise for her work, and I would highly recommend her if you are in search of a professional and caring groomer.
Pros: Professional, Timely, Caring, Great With the Pet
My long-haired cat got severe clipper burn from a "reputable" and expensive Upper East Side salon so I had been trying to groom her myself for a year. Keeping up with the mats was impossible, but I was too afraid to take her to another groomer. Then I heard about "The Pet Maven," read all the rave reviews and decided to try. She changed my (and my cat's) life! From the first phone call I knew she was a professional who really cares about animals, treating them with care and respect. My cat "Baby Doll" was a little peeved at the whole situation, because she'd had a bad experience, but Helen was so gentle and reassuring it was not at all a traumatic experience- for either Baby Doll or me! Helen also bathed her, and dried her with an expert hand that was amazing. She was on time and friendly- it was a pleasure having her in my home, and it was so heartwarming to see how happy Helen was when it was over. She takes great pride in her work and I will never consider using anyone but her to care for my pet
Pros: Excellent service; trustworthy; caring.
Cons: none at all.
I used Helen's grooming services to groom my 5 year old himalayan cat. I'm ashamed to say I let her get pretty matted along her legs. Helen was great, she just came in and got it done. She was very gentle and professional. I really appreciated how careful she was. The in-home aspect is also amazing. It was so easy for me and Roxi (my kitty)! She even came all the way out to Astoria for me! I would recommend this to anyone, it's well worth the money!
I have 2 cats that have never seen water, much less been shaved before, and Helen knew exactly how to handle each one with their opposite personalities. She was very prompt, and had much knowledge about being able to tell when my cats were stressed, and how to sooth and handle them..and it ended up being a quick and easy experience. I didnt have to leave my home, and her schedule was very flexible, and i would recommend her to anyone for cats or dogs.
Wow!!! I am more than happy with this service. She showed up on time and was very careful handleing my cats that had never had cuts before. My cats look great!!! She really knows what she's doing and dose it with integrity. "Thanks Pet Maven"
Pros: Makes house visits
Helen does an extraordinary job taking care of my cat, Samantha?s grooming. She is so gentle with Sam and takes great care and is very patient. My cat is usually very nervous and fearful around strangers but is very comfortable with Helen handling her. I highly recommend The Pet Maven.
Helen is the consummate professional. She showed up on time and when top of the line supplies. She spent over an hour and a half tending to my Puppy and the end result was fantastic.
We have two Pomeranian puppies, aged 8 and 6 months. We decided to have them professionally groomed for the first time. Though I do comb them everyday, they needed a hair trim as well as a good-looking aspect, as they do show off (already!). Moreover, I could not trim their "tush" nor their ears, let alone the "wee-wee part" without wondering if the Society for animal protection would come into the appartment.
My little Ulysse (the male) was taken care of first, supposed to be the "calm" one. He was very cautious at the beginning but turned to kiss Helen every five minutes. She trimmed his rear, his ears, his legs, his paws and his back..... with not only expertise but definitely love for the dog.
My even smaller Penelope who used to scream, yell, beg for help whenever we touch her was amazingly quiet, even cooperating. She presented her legs one after the other when it was time to shave them. She kissed Helen when she trimmed her ears. Unbelievable!!!!!!
When after three hours for both of them, Helen was going to leave, they both kissed her for being so well pampered. And! Yes, they are good-looking and they know that!!!!! They are flirting each other already.... as new dates!
I shall definitely call back Helen for another grooming in a couple of months.
I might be afraid my dogs leave with her..... but I only like people who love my dogs! and she does.
Don't hesitate to call her. She is the BEST.
Helen is the best! My white, Standard Schnauzer Max, who is so active and is always covered with burrs gets the royal treatment from Helen. Max also has lots of funny skin things happening and Helen is very gentle with him making sure to use the right products and being very careful never to nick him. He gets a really sporty haircut for his active lifestyle. He smells and looks gorgeous and I can tell he feels like a movie star!
Pros: great haircut, gentle grooming, professional groomer
Helen groomed my 21 year old long haired white main coon cat that had not been groomed in over a year and was full of knots. She spend two hours non-stop cutting all the knots out and grooming my cat. She was very professional and excellent with the cat - being able to maintain the cat on a table for almost two hours was something of a miracle. I am profoundly pleased with the work and have asked Helen to please sign me up as a regular customer.
I took my 4 month old puppy for her first grooming session last week. I choose Helen as I knew it would be difficult to take a puppy to a salon, and her price is reasonable. It was a complete transformation! My pup was a bit nervous at the beginning, but Helen quickly calmed her down. Helen did a fabulous job of cutting nails (which I am the most afraid of!), trimming around the face, and bathing my baby. Helen is so skillful that my pup had a very positive experience during her first grooming session. I'm confident she can now approach future grooming sessions without fear. I am very thankful that we found Helen! My pup's cut is amazing, and my pup can finally show off and has been getting a ton of compliments!
Helen just came out to our Brooklyn apartment to groom our kitty, Marley. While we were a little apprehensive about having our squirmy little boy groomed, our fears were alleviated as soon as Helen got to work. She handled him very well, while providing him with a very thorough comb-out, dematting, clipping, bath and blowdry. She was very reassuring to him (and us!) throughout the entire process, and he even loved the bath that she gave him. I know that Helen would do a great job on dogs as well as cats, but the ability to groom a cat effectively and in a non-traumatizing manner is a skill that Helen clearly possesses. She is also very professional, responsive, and timely - worth every penny! We look forward to having her out to Brooklyn again to groom Marley.
Pros: skillful groomer, great with animals, convenient, reliable
After deciding that in-home grooming was the way to go for our new Shih-Tzu puppy, we were referred to Helen and couldn't be happier with her services. Helen is prompt, professional, thorough and reasonably priced for the excellent services she provides. Be sure to check out her website for examples of her work.
Pros: Professional, Prompt, Flexible with Appt Scheduling
Helen has cared for my two cats for more than 4 years. Excellent care and attention to my last minute travel needs. I'm moving out of Helen's typical service area and will pay the extra to keep her as my sitter.
Pros: Attention to detail
If you wish you could have your pet groomed at home, where they receive the groomer?s full attention, without cages, undue stress or other animals/diseases, you should contact Helen, The Pet Maven, a caring professional pet groomer. I met Helen last year when I needed an experienced at home groomer who well understood and who could gently furnished the special needs of my 15 year old miniature poodle. As a result of severe arthritis in her spine and hind legs as well as Cushing?s syndrome, Emma presented a variety of grooming challenges. Helen worked around Emma?s infirmities in her usual gentle and unrushed manner and Emma always looked spiffy. A new black toy poodle named Sadie recently joined our family who definitely has a mind of her own. Despite her spunky, puppy behavior which can lead to nippiness, Helen knows that no malice is intended and works with Sadie in a kind, gently and adept manner to get her use to the whole grooming process. Helen is always informative, intelligent and I whole-heartedly recommend her as a first rate groomer.
Pros: professional, caring, gentle, patient, adept
Five stars for Helen at The Pet Maven who makes Becky Sweetheart, my full-coated Shih Tzu, look like a star. Helen is a skillful groomer and handles Becky with considerable care. She attends to her needs, both physically and emotionally during the grooming process. If you are looking for perfection and a job well done, I highly recommend the Pet Maven. Your baby will think she is at the Spa.
I have taken my Lhasa Apso to Helen and she is brilliant. My dog came back feeling as soft and fluffy as a cloud. The cut was marvelous and I really like the way she trims around my dog's face. My dog was happy and well cared for by Helen and I will definitely us her again. I would recommend Helen to all of my friends.
We've had Helen, the Pet Maven, groom our Maine coon cat, Louise, several times. She is very gentle and efficient in the grooming. Louise uttered nary a hiss, and felt secure being in her own home with me, the owner, around the whole time. This time Louise's sister, Thelma, had her nails 'done' by the Pet Maven and was docile thoughout, because of the gentle and expert handling. Now Thelma wants a bath like Louise! What a non-stressful way to pet grooming from the Pet Maven. Go for it
Before discovering Helen "The Pet Maven", my doggie Louie was absolutely terrified of outside groomers. We'd been to Petco and several other local shops.....all seemingly impersonal, somewhat uncaring and insensitive to my adorable "rescue" dog. Petco uses huge fanlike dryers that nearly blew him away.
Helen is extremely conscientious, sensitive and does a great grooming. All the locals in the hood can't keep their paws off of him after a grooming....he looks so spiffy and debonnaire! I'm so glad to have discovered Helen , the Pet Maven....and I know Louie is too....I actually look forward to her next home visit....she's a real find!
I was in a pinch, not able to get my ususal friends to watch my big ol' kitty Bubba as I headed out of town the next week. I came across Helen here on Citysearch and was not dissappointed. On such short notice, she was able to come by and put my mind at ease. When I returned, there was a lovely note on my kitchen table. She had even gotten him some more dry food, because he had needed more than I had anticipated. Without question I will use her again!
I think that about sums it up. I have been using Helen and taking advantage of her services for the past four years. I would never consider leaving my pretty kitty with ANYONE else. A+++++ She is definitely the best!!
Pros: reliable, trustworthy, flexible, honest, great with the kitty