Aqueous Solutions, Inc.

★☆☆☆☆
Our goal is to create healthier home environments and to increase living and storage space
  • 4585 S 134th Pl

    Tukwila, WA 98168

    Map & Directions
  • 206-812-1851

Home Construction & Remodeling

Home Construction & Remodeling
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0 friends1 reviewJaymor S.
Seattle, WA
Updated - 4/24/2012 Aqueous Solutions Inc, and other local companies-

The Truth About Basement Waterproofing
Posted: Oct 25, 2008 | Views: 1,051 | 1
The majority of waterproofing today is being performed by system companies. System companies may claim to offer different methods, but will always steer you to their method, which is usually an interior water control system. This one size fits all approach to basement waterproofing benefits the waterproofing company more often than the customer. I can think of no other industry that so predominantly utilizes a system approach as opposed to a problem solving approach.

There remains basically two options available to solve wet basement problems. Interior or exterior. Interior work utilizes drainage inside your basement to control the water that is entering and directs it to a sump pump. This method should never be called waterproofing, it should be referred to as water control. Water control systems allow the water in, in order to pump it back out. Waterproofing is accomplished only by exterior excavation to the bottom of the foundation, installing proper drainage, and treating the walls to prevent the water from entering. Let it in and pump it out, or keep it out all together. This is the main difference between waterproofing vs. water control.

Which method is best for your foundation? The overwhelming consensus among professionals outside of the industry, structural engineers, local building department officials, etc. is waterproofing is always the best choice. So why do so many companies in this industry propose water control approaches? The answer is because it is all they do. Water control systems are relatively easy to install. It requires very little in the way of equiptment or material. It is fast, and requires minimal labor skills. Water control systems do have their place, however if your basement walls show signs of damp spots, cracking, or shifting, than interior systems can possibly make your problem worse.

A system company salesman is ultimately unconcerned with the cause of your problem because the solution he will present, is the same for everyone. Thank you,

Steve Allen

1 Previous Review: Show all
1 friend2 reviewsAlex A.
Tacoma, WA
6/30/2010 Paid them 10K to waterproof my basement so we could finish it. Followed the plan that their estimator laid out, and he guaranteed to solve the problem. However their system is not draining properly. They have ignored me and my lawyer (my lawyer called everyday for a week). I am being forced to file a lawsuit just to get them to respond to me. As soon as you pay them, they refuse to provide you any customer service. I have great pictures and video of my flooded basement. What good is a transferrable, lifetime warranty if the basement is still wet and ABS refuses to offer help?
0 friends1 reviewTerri P.
Kirkland, WA
3/26/2010 I give Aqueous Basement Systems negative 0 stars if I could.

I hired them to do foam insulation. The salesperson who came to my house to give me the estimate started out very knowledgeable and I thought I was making the right choice by hiring them to do the work.

They came to do the work, they started by breaking a water pipe that they then denied they broke and refused to fix. They insisted the pipe was already leaking and they were doing me a favor by bringing it to my attention. At the time I thought it could be plausible, perhaps it was already leaking so I paid for a plumber to fix it.

I let them continue with the installation. They created a huge mess with the foam so much so that they had to reinstall the vapor barrier. It took them a few trips longer than expected to finish the work.

In the end they said the job was finished and inspected that the work was complete. I paid and they left.

Later I noticed that my heat bill seemed about the same or even more. I called them several times to come back and reinspect the work. I never could get anyone to call me back. I then had a third party come in to inspect the crawl space and they confirmed that the ducts were not well insulated, they had left some ducts completely uninsulated, another set of ducts were loose because they didn't seal them before spraying and they left several water pipes exposed.

ABS has continued to refuse to come out and fix the problem. When I have called the receptionist are extremely rude as well as the owner when I have spoke to her.

I would highly recommend anyone who may be considering hiring ABS to quickly walk away. There are many other very reputable crawl space experts I would recommend first calling PSE and hiring one of their Referrals. I wish I would have known this before I hired ABS. It was a very expensive lesson to learn.

1
★☆☆☆☆

0 friends1 reviewJaymor S.
Seattle, WA
Updated - 4/24/2012 Aqueous Solutions Inc, and other local companies-

The Truth About Basement Waterproofing
Posted: Oct 25, 2008 | Views: 1,051 | 1
The majority of waterproofing today is being performed by system companies. System companies may claim to offer different methods, but will always steer you to their method, which is usually an interior water control system. This one size fits all approach to basement waterproofing benefits the waterproofing company more often than the customer. I can think of no other industry that so predominantly utilizes a system approach as opposed to a problem solving approach.

There remains basically two options available to solve wet basement problems. Interior or exterior. Interior work utilizes drainage inside your basement to control the water that is entering and directs it to a sump pump. This method should never be called waterproofing, it should be referred to as water control. Water control systems allow the water in, in order to pump it back out. Waterproofing is accomplished only by exterior excavation to the bottom of the foundation, installing proper drainage, and treating the walls to prevent the water from entering. Let it in and pump it out, or keep it out all together. This is the main difference between waterproofing vs. water control.

Which method is best for your foundation? The overwhelming consensus among professionals outside of the industry, structural engineers, local building department officials, etc. is waterproofing is always the best choice. So why do so many companies in this industry propose water control approaches? The answer is because it is all they do. Water control systems are relatively easy to install. It requires very little in the way of equiptment or material. It is fast, and requires minimal labor skills. Water control systems do have their place, however if your basement walls show signs of damp spots, cracking, or shifting, than interior systems can possibly make your problem worse.

A system company salesman is ultimately unconcerned with the cause of your problem because the solution he will present, is the same for everyone. Thank you,

Steve Allen

1 Previous Review: Show all
1 friend2 reviewsAlex A.
Tacoma, WA
6/30/2010 Paid them 10K to waterproof my basement so we could finish it. Followed the plan that their estimator laid out, and he guaranteed to solve the problem. However their system is not draining properly. They have ignored me and my lawyer (my lawyer called everyday for a week). I am being forced to file a lawsuit just to get them to respond to me. As soon as you pay them, they refuse to provide you any customer service. I have great pictures and video of my flooded basement. What good is a transferrable, lifetime warranty if the basement is still wet and ABS refuses to offer help?
0 friends1 reviewTerri P.
Kirkland, WA
3/26/2010 I give Aqueous Basement Systems negative 0 stars if I could.

I hired them to do foam insulation. The salesperson who came to my house to give me the estimate started out very knowledgeable and I thought I was making the right choice by hiring them to do the work.

They came to do the work, they started by breaking a water pipe that they then denied they broke and refused to fix. They insisted the pipe was already leaking and they were doing me a favor by bringing it to my attention. At the time I thought it could be plausible, perhaps it was already leaking so I paid for a plumber to fix it.

I let them continue with the installation. They created a huge mess with the foam so much so that they had to reinstall the vapor barrier. It took them a few trips longer than expected to finish the work.

In the end they said the job was finished and inspected that the work was complete. I paid and they left.

Later I noticed that my heat bill seemed about the same or even more. I called them several times to come back and reinspect the work. I never could get anyone to call me back. I then had a third party come in to inspect the crawl space and they confirmed that the ducts were not well insulated, they had left some ducts completely uninsulated, another set of ducts were loose because they didn't seal them before spraying and they left several water pipes exposed.

ABS has continued to refuse to come out and fix the problem. When I have called the receptionist are extremely rude as well as the owner when I have spoke to her.

I would highly recommend anyone who may be considering hiring ABS to quickly walk away. There are many other very reputable crawl space experts I would recommend first calling PSE and hiring one of their Referrals. I wish I would have known this before I hired ABS. It was a very expensive lesson to learn.

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Refinanced my house to waterproof our basement so we could finish it and increase square footage. The system worked 80%, but we were getting leaks through cracks in the concrete slab, so our contractor could not finish our basement (without mold/mildew problems). Aqueous states that their warranty covers water coming up through cracks in the floor. When I contacted them about this, they said they would repair the problem, and the person who installed my system was no longer working for them. They showed up when I wasn't home, and now claim their system is working fine, and the water is my problem. They stopped responding to my repeated emails and phone calls. I had to get a lawyer and the issue has yet to be resolved. The customer service I received was the worst, and I have never been treated this poorly by any business. Its been a nightmare.

1
★☆☆☆☆

Refinanced my house to waterproof our basement so we could finish it and increase square footage. The system worked 80%, but we were getting leaks through cracks in the concrete slab, so our contractor could not finish our basement (without mold/mildew problems). Aqueous states that their warranty covers water coming up through cracks in the floor. When I contacted them about this, they said they would repair the problem, and the person who installed my system was no longer working for them. They showed up when I wasn't home, and now claim their system is working fine, and the water is my problem. They stopped responding to my repeated emails and phone calls. I had to get a lawyer and the issue has yet to be resolved. The customer service I received was the worst, and I have never been treated this poorly by any business. Its been a nightmare.

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2 out of 2 people found this review helpful.

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