One Hour Heating & Air Conditioning

★☆☆☆☆
Always On Time…Or You Don't Pay A Dime!
  • 3845 Atherton Rd 4 Suite 4

    Rocklin, CA 95765

    Map & Directions
  • 916-343-8442

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Automotive
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Called them to request an air conditioner repair quote. They said they needed to send someone out to look to provide quote. They also said there would be a $99 fee for them to come out. I told them I would call someone else. The nice lady then offered to waive the $99 fee so I agreed. 2 hours later they came to inspect the AC unit. The man then demanded to be paid $99 for the inspection. I advised we had the fee waived and he should contact his office to confirm. The guy became irate and stated he would not leave without payment. I called the same number of where I made the reservation and they stated there was nothing that could be done but would have a manager look into this and get back to me. Meanwhile the repair man refused to leave untill we paid. I felt threatened and gave my credit card number to the man just to get him to leave. I certainly hope this is addressed my their management as I will not give up untill I receive my money back. This type of practice should be illegal. Please keep this in mind when deciding to use sacramentoonehourair.com. The phone number I made the reservation through was 916-900-1072 and the number of the repairman was 916-435-2137.

1
★☆☆☆☆

Called them to request an air conditioner repair quote. They said they needed to send someone out to look to provide quote. They also said there would be a $99 fee for them to come out. I told them I would call someone else. The nice lady then offered to waive the $99 fee so I agreed. 2 hours later they came to inspect the AC unit. The man then demanded to be paid $99 for the inspection. I advised we had the fee waived and he should contact his office to confirm. The guy became irate and stated he would not leave without payment. I called the same number of where I made the reservation and they stated there was nothing that could be done but would have a manager look into this and get back to me. Meanwhile the repair man refused to leave untill we paid. I felt threatened and gave my credit card number to the man just to get him to leave. I certainly hope this is addressed my their management as I will not give up untill I receive my money back. This type of practice should be illegal. Please keep this in mind when deciding to use sacramentoonehourair.com. The phone number I made the reservation through was 916-900-1072 and the number of the repairman was 916-435-2137.

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Always On Time, Or You Don't Pay A Dime!

More about One Hour Heating & Air Conditioning

One Hour Air Conditioning, located in Sacramento, CA is your premier heating and air conditioning repair service. We rank #1 as the nation's fastest-growing franchise according to Franchise Times' magazine's "Fast 5" list (2007) and ranks #5 on Entrepreneur magazine's list of Top New Franchises (2008). A customer's time is the No. 1 priority for One Hour Heating and Air Conditioning Sacramento.

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