Perfect Lawns and Landworks of Austin

★★★★★
  • 2521 Cuernavaca

    Austin, TX 78733

    Map & Directions
  • 512-263-5638

4.8667 15
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Perfectly awful. They were supposed to provide overall landscape maintenance to 1 acre of land including mowing, trimming, fertilizer, weed control, sprinkler inspections, seasonal clean-up along with paying them $99 for each of 26 supervisor property walks to make sure everything was coordinated and in great shape. Paid them nearly $20,000 over the past 12 months. No coordination, double billed for services, let shrubs and trees die when sprinkler did not work then charged me for both removal and new planting. While individual services were performed reasonably well, they were done in parallel. Mower sees a brown patch on lawn, never told anyone. Just mowed it. The $2600 per year supervisor I am pretty sure just drove by in his truck. The office supervisor took days to respond to emails and was full of excuses. never improved the service. I finally got two more bids from established Austin landscaping companies. They were HALF AS MUCH! And they could not believe their eyes when they viewed the condition of my property. One use the word, "butchered". They also double billed me for services and refused to take it off the bill. My advice: Beware of this company.

1
★☆☆☆☆

Perfectly awful. They were supposed to provide overall landscape maintenance to 1 acre of land including mowing, trimming, fertilizer, weed control, sprinkler inspections, seasonal clean-up along with paying them $99 for each of 26 supervisor property walks to make sure everything was coordinated and in great shape. Paid them nearly $20,000 over the past 12 months. No coordination, double billed for services, let shrubs and trees die when sprinkler did not work then charged me for both removal and new planting. While individual services were performed reasonably well, they were done in parallel. Mower sees a brown patch on lawn, never told anyone. Just mowed it. The $2600 per year supervisor I am pretty sure just drove by in his truck. The office supervisor took days to respond to emails and was full of excuses. never improved the service. I finally got two more bids from established Austin landscaping companies. They were HALF AS MUCH! And they could not believe their eyes when they viewed the condition of my property. One use the word, "butchered". They also double billed me for services and refused to take it off the bill. My advice: Beware of this company.

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Perfectly awful. They were supposed to provide overall landscape maintenance to 1 acre of land including mowing, trimming, fertilizer, weed control, sprinkler inspections, seasonal clean-up along with paying them $99 for each of 26

3
★★★★★

Perfectly awful. They were supposed to provide overall landscape maintenance to 1 acre of land including mowing, trimming, fertilizer, weed control, sprinkler inspections, seasonal clean-up along with paying them $99 for each of 26

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I hired Imperfect Lawns to cut my grass- realy easy job so no complaints there. It's the lack of customer service and crappy billing system that brings the one star rating. I discontinued service when I moved.Several months later I

3
★★★★★

I hired Imperfect Lawns to cut my grass- realy easy job so no complaints there. It's the lack of customer service and crappy billing system that brings the one star rating. I discontinued service when I moved.Several months later I

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Perfect Lawns of Austin is a rip-off. The hardworking employees do not deserve the atrocities of the accounting office. OVERBILLING TIMES a HUNDRED!!!mBeware of this company, you may get nice landscape, but it won't be worth the cost!!!

1
★☆☆☆☆

Perfect Lawns of Austin is a rip-off. The hardworking employees do not deserve the atrocities of the accounting office. OVERBILLING TIMES a HUNDRED!!!mBeware of this company, you may get nice landscape, but it won't be worth the cost!!!

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After working with Perfect Lawns for the first time, it became apparent why so many people in our neighborhood use their services. i was impressed with their quality design work, professionalism, attention to detail, fairness, responsiveness, excellent follow through, and ability to meet a dead line.

5
★★★★★

After working with Perfect Lawns for the first time, it became apparent why so many people in our neighborhood use their services. i was impressed with their quality design work, professionalism, attention to detail, fairness, responsiveness, excellent follow through, and ability to meet a dead line.

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Perfect Lawns has recently completed the landscaping of our large back yard. The job was not an easy one as the yard had some slope and drainage issues. However, through numberous meetings with Brent Wiltshire, one of the owners, and Tom

3
★★★★★

Perfect Lawns has recently completed the landscaping of our large back yard. The job was not an easy one as the yard had some slope and drainage issues. However, through numberous meetings with Brent Wiltshire, one of the owners, and Tom

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Of the contractors we have delt with in the building of our home, Perfect Lawns staff showed the highest level of professionalism and made the landscape project the most enjoyable aspect of all the contractor jobs performed at our house.

3
★★★★★

Of the contractors we have delt with in the building of our home, Perfect Lawns staff showed the highest level of professionalism and made the landscape project the most enjoyable aspect of all the contractor jobs performed at our house.

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Wilbur is a wonderful part of this company, he always does such a great job with my lawn, and the company has a wide variety of services.

3
★★★★★

Wilbur is a wonderful part of this company, he always does such a great job with my lawn, and the company has a wide variety of services.

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Ramiro T. A crew leader for Perfect Lawns visited my property today for a mowing, and I was absolutly delighted with the job. He went out of his way to turn the water hose off that had been left on, had he not done that, I would have had

3
★★★★★

Ramiro T. A crew leader for Perfect Lawns visited my property today for a mowing, and I was absolutly delighted with the job. He went out of his way to turn the water hose off that had been left on, had he not done that, I would have had

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The crews Trimmed our front entry Yaupon tree and Lantana so the area would be ready for the Christmas lights. The trimming was perfect and the tree looks great again! very quick service!

3
★★★★★

The crews Trimmed our front entry Yaupon tree and Lantana so the area would be ready for the Christmas lights. The trimming was perfect and the tree looks great again! very quick service!

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Don't use this company! They are horrible! I am particular about my landscaping and while the crew is friendly and great, the office staff is terrible! They will overcharge you because their accounting records are so disorganized. I

3
★★★★★

Don't use this company! They are horrible! I am particular about my landscaping and while the crew is friendly and great, the office staff is terrible! They will overcharge you because their accounting records are so disorganized. I

Cons: Inaccurate invoicing

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Perfect Lawns offers full service packages. Jon S. signed up with our mow, edge, blow service. He did not inform anyone that he was leaving town. Maybe, he should have informed someone in our Company prior to leaving town, now that email is so prevalent. Perhaps he should have considered a full service package with our Property Care Program Service where Certified Technicians treat the property and notify our Irrigation Technicians of any problems with an Irrigation System. Maybe he should consider his potential level of responsibility in his situation since he chose not to pay someone else to assume full responsibility which would come with a full service package. Just a thought?

5
★★★★★

Perfect Lawns offers full service packages. Jon S. signed up with our mow, edge, blow service. He did not inform anyone that he was leaving town. Maybe, he should have informed someone in our Company prior to leaving town, now that email is so prevalent. Perhaps he should have considered a full service package with our Property Care Program Service where Certified Technicians treat the property and notify our Irrigation Technicians of any problems with an Irrigation System. Maybe he should consider his potential level of responsibility in his situation since he chose not to pay someone else to assume full responsibility which would come with a full service package. Just a thought?

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1 out of 1 people found this review helpful.

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We hired perfect lawns mow and care for our yard, and we live in Austin seasonally. During the summer while they were caring for the yard, the sprinkler system shut off in a storm. The yard started to die and they did not notify me. A month passed before a friend drove by my home and called to say it was looking bad. So I called perfect lawns and asked them to please turn on the water system. They wanted to charge me $60 dollars to turn on my water. When I returned home for the year,(in September) my yard was dead along when several plants and an expensive tree. They said this was not their fault and refused to replace anything. They were short, rude, and difficult to get ahold of. We had been with them as a yard company for over 5 years before this, but this was a back breaker and we left. I would encourage you to look elsewhere if you like your yard and want good customer service.

1
★☆☆☆☆

We hired perfect lawns mow and care for our yard, and we live in Austin seasonally. During the summer while they were caring for the yard, the sprinkler system shut off in a storm. The yard started to die and they did not notify me. A month passed before a friend drove by my home and called to say it was looking bad. So I called perfect lawns and asked them to please turn on the water system. They wanted to charge me $60 dollars to turn on my water. When I returned home for the year,(in September) my yard was dead along when several plants and an expensive tree. They said this was not their fault and refused to replace anything. They were short, rude, and difficult to get ahold of. We had been with them as a yard company for over 5 years before this, but this was a back breaker and we left. I would encourage you to look elsewhere if you like your yard and want good customer service.

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0 out of 1 people found this review helpful.

.

We hired perfect lawns mow and care for our yard, and we live in austin seasonaly. Durring the summer while they were caring for the yard, the sprinkler system shut off in a storm. The yard started to die and they did not notify me. A

3
★★★★★

We hired perfect lawns mow and care for our yard, and we live in austin seasonaly. Durring the summer while they were caring for the yard, the sprinkler system shut off in a storm. The yard started to die and they did not notify me. A

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Perfect Lawns presents an impressive capability and service. I met them at a home show and had them do a proposal for my yard. I contracted with them to both redesign my landscaping and for monthly maintenance. The landscape designer was

3
★★★★★

Perfect Lawns presents an impressive capability and service. I met them at a home show and had them do a proposal for my yard. I contracted with them to both redesign my landscaping and for monthly maintenance. The landscape designer was

Pros: Professional presentation

Cons: Very poor response to customer complaints

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