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Massage, Massage Therapists, Spas, Health Spas
Photo Light Therapy Photo Lift Treatment Microdermabrasion Particle-Free Dermabrasion Water Therapies Asian Body Scrub Massage Waxing Couple Packages (Private Suite for Two)
At Aura Wellness Spa, your mind, body and soul will immerse in the fusion of time - honored Eastern traditions with a dose of Western innovations. Aura Wellness Spa’s services do not end with the Therapeutic Grottoes. Located on three floors comprising of 12,000 square feet, Aura Wellness Spa offers eight private treatment rooms for facials, full body massages and reflexology. We also offer aqua therapy, oriental body scrubs, and skin care consultations. In addition, we offer four private suites for couple’s therapy including private saunas and showers. For our couple suites, we serve a bottle of complimentary champagne and a platter of seasonal fruits and cheese.
I thoroughly enjoyed my visit to Aura Wellness Spa. My husband and I went for the "Couples Day Spa Treatment" and had our own private room with a shower and sauna facility. It was the perfect romantic, relaxing way to celebrate our 6 year anniversary in NYC!
Posted 06/24/09 | Report Abuse
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I bought two gift certificates online as Christmas presents from Aura and have yet to receive them. I have called about 5 times now and every time they say they will call me back or ask me to call back. No one can tell me if the certificates have been sent or if they will be sent. Total scam
Posted 12/06/08 | Report Abuse
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The spa was a beautiful property that features exceptional style and a spacious floor plan. Aura Wellness Spa was well appointed with beautiful decor and furnishings.
The moment we arrived at the Aura Wellness Spa, the initial impression was the staff had lacked an understanding of the general idea of communication. This was our first time to this particular spa and we were unfamiliar with packages offered. We decided that we would have the Jade Package which included a massage and facial. However we thought there would be a clear description prior to having any of the services of what each entailed such as types of massages, how long it would last, what type of facial we would have, the type of lotions they would use, this was not the case.
We never felt comfortable in any way while in the Spa. We had no idea what to expect or where to go and this was unfortunate. Not once was anyone ready in anticipation of our arrival, they were setting up the rooms as we were walking in and that is disappointing because we made a reservation two weeks in advance.
I would imagine that the main goal of a spa is to be soothing, comforting or relaxing however Aura Wellness Spa completely missed this concept. I did not find the spa to be relaxing nor comforting because of these challenges I experienced.
I have been to many different types of spas and I would have to say this was the most impressive because there is an amazing product yet sadly disappointing because of the lack of readiness or communication.
As a person who works in the Hospitality Industry, you can have an amazing product but lack the customer service to turn that property/services into LUXURY.
In my opinion, Aura Wellness Spa falls short of that expectation and that speaks volumes.
Posted 09/17/07 | Report Abuse
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