Buffalo Wild Wings

★★★☆☆
Enjoy award-winning wings and 14 signature sauces at Buffalo Wild Wings
  • 7801 West Broad Street #10

    Henrico, VA 23294

    Map & Directions
  • 804-672-8733

Food

Food
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Me and my friend went here for lunch today to try this place out, it was rather empty it took 40 minutes to get our wings and they forgot the blue cheese sause for the wings this took another 20 minutes to find someone to get this sauce,

3
★★★★★

Me and my friend went here for lunch today to try this place out, it was rather empty it took 40 minutes to get our wings and they forgot the blue cheese sause for the wings this took another 20 minutes to find someone to get this sauce,

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Okay, so the food is not the best and the service is not the best, but the wings ARE good and the beer is good and the game is on TV, so where else are you going to go?

3
★★★★★

Okay, so the food is not the best and the service is not the best, but the wings ARE good and the beer is good and the game is on TV, so where else are you going to go?

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My family and I ate at the Glenn, Allen location and it was a horrible experience. We experienced a unpleasant greeting from a manager named Katy Hawk. Never again!

1
★☆☆☆☆

My family and I ate at the Glenn, Allen location and it was a horrible experience. We experienced a unpleasant greeting from a manager named Katy Hawk. Never again!

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We absolutely love this place! The food is to die for, in my opinion. And the service isnt bad either! We love that they have good options on the childrens menu too!

4
★★★★☆

We absolutely love this place! The food is to die for, in my opinion. And the service isnt bad either! We love that they have good options on the childrens menu too!

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Great place to go to on Sunday. They have all of the football games on so you can watch your favorite teams. The burgers are out of this world and the fries are very good.

4
★★★★☆

Great place to go to on Sunday. They have all of the football games on so you can watch your favorite teams. The burgers are out of this world and the fries are very good.

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(The review guidelines for CitySearch reference how to leave a "massage"! LOL)
I have to rate BW3 below average due to their constant beer price increases. Currently, a tall draft is over $4/glass. Since cheap beer and NTN were the only redeeming virtues, they must be rated lower than they were in 2002. "Management" consists of underpaid losers who become very bothered if they are asked to remedy minor situations, such as requests to change a channel, or correcting cold food, or no food at all. Since a bartender makes much more money than "management", there is no incentive to manage.The bartenders are very good- especially when considering the lack of management support they receive.
Sports events are blasted through the speakers at 100 decibels, rendering friendly conversation impossible- unless one screams- which adds to the noise levels.
The bathrooms are a DISASTER, as they are only cleaned at closing time (by the poor bartender) and are frequented by 21-24 year olds who can't hold down their Jaegermeisters!! Even the paper towels were removed to save money!! How does Staff clean their hands when they have to touch a door handle soaked in urine from customers who don't wash? At least they could wrap a paper towel around the handle previously!!! If the Health Board visited at night they'd be shut down. Come to think of it, they WERE voluntarily shut down due to their kitchen being unhealthy last year.
When the beer was cheap, we could put up with the deficiencies. No more!
I would recommend The Playing Field (next door) or Ham's (for fresh draft beer) over BW3.

0
★☆☆☆☆

(The review guidelines for CitySearch reference how to leave a "massage"! LOL)
I have to rate BW3 below average due to their constant beer price increases. Currently, a tall draft is over $4/glass. Since cheap beer and NTN were the only redeeming virtues, they must be rated lower than they were in 2002. "Management" consists of underpaid losers who become very bothered if they are asked to remedy minor situations, such as requests to change a channel, or correcting cold food, or no food at all. Since a bartender makes much more money than "management", there is no incentive to manage.The bartenders are very good- especially when considering the lack of management support they receive.
Sports events are blasted through the speakers at 100 decibels, rendering friendly conversation impossible- unless one screams- which adds to the noise levels.
The bathrooms are a DISASTER, as they are only cleaned at closing time (by the poor bartender) and are frequented by 21-24 year olds who can't hold down their Jaegermeisters!! Even the paper towels were removed to save money!! How does Staff clean their hands when they have to touch a door handle soaked in urine from customers who don't wash? At least they could wrap a paper towel around the handle previously!!! If the Health Board visited at night they'd be shut down. Come to think of it, they WERE voluntarily shut down due to their kitchen being unhealthy last year.
When the beer was cheap, we could put up with the deficiencies. No more!
I would recommend The Playing Field (next door) or Ham's (for fresh draft beer) over BW3.

Pros: NTN, good wing sauce

Cons: High draft beer prices, small wings, noise, cleanliness, noise level

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Having been an intermittent visitor at BW3 for years, I have watched everything that the other positive reviews acclaimed slowly begin to slip away, and no effort at all to fix the complaints.

The cheap beer? Three -- count 'em -- THREE price increases on drafts over the past nine months make it among the most expensive happy hours on Broad Street.

The bright spots (e.g., Peter) on the wait staff have moved on. The remaining bartenders are undermotivated.

Atmosphere? They've added gaudy neon fixtures at the bar that blind you.

Music? Now loud and unwelcome. The only draws that remain are the sports and NTN, and the negatives far outweigh these two bright spots.

Sorry, my business is moving up the street. I see no reason to go back.

1
★★☆☆☆

Having been an intermittent visitor at BW3 for years, I have watched everything that the other positive reviews acclaimed slowly begin to slip away, and no effort at all to fix the complaints.

The cheap beer? Three -- count 'em -- THREE price increases on drafts over the past nine months make it among the most expensive happy hours on Broad Street.

The bright spots (e.g., Peter) on the wait staff have moved on. The remaining bartenders are undermotivated.

Atmosphere? They've added gaudy neon fixtures at the bar that blind you.

Music? Now loud and unwelcome. The only draws that remain are the sports and NTN, and the negatives far outweigh these two bright spots.

Sorry, my business is moving up the street. I see no reason to go back.

Pros: Sports on TV, NTN trivia

Cons: loud music, lazy staff, prices

Editorial from

In Short
Since 1981, this Buffalo, New York-style wing joint has served signature boneless tenders, wings and legs along with a selection of 12 zesty sauces, ranging from mild to blazin'. A full sports bar with big-screen TVsā€¦

 

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