Edina Tire & Auto

★☆☆☆☆
  • 5354 France Ave S

    Edina, MN 55410

    Map & Directions
  • 952-926-5110

About Edina Tire & Auto

Hours
Mon - Fri, 7am - 8pm; Sat, 8am - 5pm; After-hours key drop box
1.0 1
Hi! Sign in to let us know how Edina Tire & Auto was?
Write a Review
.

I couldn't be more disappointed with this facility.

I am a long-time resident in the neighborhood that Edina Tire and Auto is located in. I had heard some negative feedback about this business, but decided to give them a try just the same. I do most of my own service work on my cars, but some repairs I simply cannot tackle on my own, and I was looking for a shop that I could trust. After a few small (and highly supervised) repairs, I was happy enough to let them do more work on my cars.

Problem # 1 - I was out of town on business, and my then 17 year old daughter called me to tell me her rear view mirror had fallen off of her 1987 BMW that I painstakingly keep in near-perfect condition, and what should she do? I told her to go over to Edina Tire and Auto and see "Isaac", he would take care of it for her. He sure did, charged her $40.00 to glue her mirror back on ... a 5 minute repair at most.

Well, I still have a savings account, so let's give them another try.

Problem # 2 - My a/c needed recharging, so I had them check my system for leaks and do the work. Isaac assured me that if anything went wrong, they would apply the money spend on recharging the system toward the repair. To date, my a/c doesn't work even though I have spent over $750.00 trying to fix whatever is wrong. They continue to try to find out what component is causing the refrigerant to leak, and I keep paying them to experiment on my a/c system. "Isaac" tells me that my car is too old. 10 years old, maintained perfectly, but it's too old to have the a/c repaired?

Right ... and like a fool I try them again.

RESULT: No a/c to this day.

Problem # 3 - After the last repair, which was to have the a/c condenser replaced (during which my radiator was removed and transmission lines disconnected), I was driving to work one morning about 3 weeks after the repair and one the the transmission lines blew off my car spewing trans fluid all over the engine compartment and exterior of the car. I had the car towed home at which time I was able to inspect the damage. The transmission line that blew was a quick-disconnect coupling that had not been reconnected properly after they removed the radiator during the last a/c repair.

Hey "Isaac" ... what excuse do you have for this one? We didn't pull the radiator for that repair. We took the condenser out through the front grill. BALONEY! They even replaced the bolts that held the radiator in place with new ones (thanks, guys!), and it is impossible to get the condenser out through the grill.

RESULT: Transmission is damaged and will not shift properly into 3rd gear.

Problem # 4 - Remember my daughter's BMW? Well, another $400.00 to bring her a/c up to current specs and an assurance that it is working properly. She picked it up and it didn't pump out enough cool air to lower the temp of her interior air 1 degree. What did "Isaac" say? Order a compressor on line, install it myself, and he will recharge the system for no charge.

Wow, am I getting dumber by the charge?

RESULT: No a/c to date ... but my daughter gets a nice suntan driving with the top down. Oh wait, I PAID for this??

Problem # 4 - Let's see if they can handle a simple set of new tires. Also, let's see if they have a conscious. They know that I have spend a considerable sum of money with little results. Let's put them to the test to see if they even care. I called "Isaac" to inquire the price of a set of Bridgestone "Blizzak" snow tires for my daughter's car. The price he gave me was $130.00 more than any dealer in town that I checked with. I told him that he was attempting to take advantage of me. He told me that he personally buys his tires on line, and again got on the tangent of my driving "old" cars. I (smartly) told him that he was in the business of repairing "old" cars and informed him that he would not continue to speak to me in the manner in which he was, and then asked for the name of the owner of Edina Tire and Auto. What do you think happened next??

HE HUNG UP ON ME!!

Well, the owner is Mr. Tim Murphy. His facilities include Edina Tire and Auto in Edina, MN; Pro Tech Automotive in Lakeville, MN; Grandview Tire and Auto in Edina, MN; Edina Carwash in Edina, MN.

Thanks Tim! Your employees have done a great job driving away approximately $250.00 per week in my business. Previously, I happily used your company for all my needs. Now I will be just as happy to go elsewhere.

I think I've finally had enough ....

1
★☆☆☆☆

I couldn't be more disappointed with this facility.

I am a long-time resident in the neighborhood that Edina Tire and Auto is located in. I had heard some negative feedback about this business, but decided to give them a try just the same. I do most of my own service work on my cars, but some repairs I simply cannot tackle on my own, and I was looking for a shop that I could trust. After a few small (and highly supervised) repairs, I was happy enough to let them do more work on my cars.

Problem # 1 - I was out of town on business, and my then 17 year old daughter called me to tell me her rear view mirror had fallen off of her 1987 BMW that I painstakingly keep in near-perfect condition, and what should she do? I told her to go over to Edina Tire and Auto and see "Isaac", he would take care of it for her. He sure did, charged her $40.00 to glue her mirror back on ... a 5 minute repair at most.

Well, I still have a savings account, so let's give them another try.

Problem # 2 - My a/c needed recharging, so I had them check my system for leaks and do the work. Isaac assured me that if anything went wrong, they would apply the money spend on recharging the system toward the repair. To date, my a/c doesn't work even though I have spent over $750.00 trying to fix whatever is wrong. They continue to try to find out what component is causing the refrigerant to leak, and I keep paying them to experiment on my a/c system. "Isaac" tells me that my car is too old. 10 years old, maintained perfectly, but it's too old to have the a/c repaired?

Right ... and like a fool I try them again.

RESULT: No a/c to this day.

Problem # 3 - After the last repair, which was to have the a/c condenser replaced (during which my radiator was removed and transmission lines disconnected), I was driving to work one morning about 3 weeks after the repair and one the the transmission lines blew off my car spewing trans fluid all over the engine compartment and exterior of the car. I had the car towed home at which time I was able to inspect the damage. The transmission line that blew was a quick-disconnect coupling that had not been reconnected properly after they removed the radiator during the last a/c repair.

Hey "Isaac" ... what excuse do you have for this one? We didn't pull the radiator for that repair. We took the condenser out through the front grill. BALONEY! They even replaced the bolts that held the radiator in place with new ones (thanks, guys!), and it is impossible to get the condenser out through the grill.

RESULT: Transmission is damaged and will not shift properly into 3rd gear.

Problem # 4 - Remember my daughter's BMW? Well, another $400.00 to bring her a/c up to current specs and an assurance that it is working properly. She picked it up and it didn't pump out enough cool air to lower the temp of her interior air 1 degree. What did "Isaac" say? Order a compressor on line, install it myself, and he will recharge the system for no charge.

Wow, am I getting dumber by the charge?

RESULT: No a/c to date ... but my daughter gets a nice suntan driving with the top down. Oh wait, I PAID for this??

Problem # 4 - Let's see if they can handle a simple set of new tires. Also, let's see if they have a conscious. They know that I have spend a considerable sum of money with little results. Let's put them to the test to see if they even care. I called "Isaac" to inquire the price of a set of Bridgestone "Blizzak" snow tires for my daughter's car. The price he gave me was $130.00 more than any dealer in town that I checked with. I told him that he was attempting to take advantage of me. He told me that he personally buys his tires on line, and again got on the tangent of my driving "old" cars. I (smartly) told him that he was in the business of repairing "old" cars and informed him that he would not continue to speak to me in the manner in which he was, and then asked for the name of the owner of Edina Tire and Auto. What do you think happened next??

HE HUNG UP ON ME!!

Well, the owner is Mr. Tim Murphy. His facilities include Edina Tire and Auto in Edina, MN; Pro Tech Automotive in Lakeville, MN; Grandview Tire and Auto in Edina, MN; Edina Carwash in Edina, MN.

Thanks Tim! Your employees have done a great job driving away approximately $250.00 per week in my business. Previously, I happily used your company for all my needs. Now I will be just as happy to go elsewhere.

I think I've finally had enough ....

Was this review helpful to you?
Ratings_icons Ratings_icons

Message from Edina Tire & Auto

Our Mission is to provide a relationship of trust, integrity

and philanthropy to our clients, staff and community.

 

Wait, you're the expert.

If you've been to or used Edina Tire & Auto, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review