911 Restoration, Orange County

★★☆☆☆
  • 18218 McDuromett Ave #F

    Irvine, CA 92603

    Map & Directions
  • 714-772-7420

About 911 Restoration, Orange County

Categories
  • General Contractors
  • Residential Construction
  • Home Repair & Service

Home & Garden

Home & Garden
More choices in Irvine:
Resultset_next

B&C Custom Hardware and Bath

32 Tesla Irvine, CA

Resultset_next

Green Locksmith

3972 Barranca Pky, Suit No. J 328 Irvine, CA

2.25 4
Hi! Sign in to let us know how 911 Restoration, Orange County was?
Write a Review
.

The work I expected and the work I got were very different.

I had a water leak under my bathroom sink. They removed the lower cabinet shelf, toe kick and some dry wall. They dried the area. Now, it's up to me to repair the cabinet.

The technicians themselves were friendly, polite and clean.

BUT they weren't able to provide me with a receipt. I had to have them make a handwritten receipt. I was told an email receipt would be sent on Monday. It's Tuesday and I haven't received it.

AND the remediation was finished on Saturday. It's Tuesday and I'm still smelling mold.

2
★★☆☆☆

The work I expected and the work I got were very different.

I had a water leak under my bathroom sink. They removed the lower cabinet shelf, toe kick and some dry wall. They dried the area. Now, it's up to me to repair the cabinet.

The technicians themselves were friendly, polite and clean.

BUT they weren't able to provide me with a receipt. I had to have them make a handwritten receipt. I was told an email receipt would be sent on Monday. It's Tuesday and I haven't received it.

AND the remediation was finished on Saturday. It's Tuesday and I'm still smelling mold.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

911 Restoration is the worst restoration company I have ever worked with. They advertise all over the web with different names and when you call it's the same company. A person came to my property by the name of Guy Cohen, dressed in jeans and drives up in a audi, very unprofessional, I showed him the area in the kitchen, without even testing it he gave me a quote of $4600.00, which is insane because when I called another company to have it tested it wasn't even mold. 911 restoration is a rip off, and do not recommend using them. please do research on them before calling them, awful service, and not sure they are even certified to do the work.

1
★☆☆☆☆

911 Restoration is the worst restoration company I have ever worked with. They advertise all over the web with different names and when you call it's the same company. A person came to my property by the name of Guy Cohen, dressed in jeans and drives up in a audi, very unprofessional, I showed him the area in the kitchen, without even testing it he gave me a quote of $4600.00, which is insane because when I called another company to have it tested it wasn't even mold. 911 restoration is a rip off, and do not recommend using them. please do research on them before calling them, awful service, and not sure they are even certified to do the work.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I had a horrible experience that has left me out 1000 dollars and with the same problem I had before I called them the first time.
The person in charge of the Irvine office lied to the main office about what he did, and the end result is me needing to pay someone else to do the same work over again.
You can see my whole story at http://ohkneebee.blogspot.com/

1
★☆☆☆☆

I had a horrible experience that has left me out 1000 dollars and with the same problem I had before I called them the first time.
The person in charge of the Irvine office lied to the main office about what he did, and the end result is me needing to pay someone else to do the same work over again.
You can see my whole story at http://ohkneebee.blogspot.com/

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

Business Response:

Addressing Complaint 911 Restoration did help the customer above - we remediated a mold problem in his bathroom. Nearly a year after the work was completed the customer called in to have us repair a plumbing leak. Brian was informed that 911 Restoration is not a plumbing company, though we would of course uphold the mold removal guarantee and remove any mold that may have returned and assist in the removal of the wall to allow a plumber access to the leak. The customer insisted that we repair the leak and even reported us to the BBB. However, 911 Restoration responded to the complaint maintaining that we do not do plumbing work and unfortunately could not satisfy this request. The BBB, through its decision process, removed the complaint from the sire for lack of merit. 911 Restoration will gladly provide documentation to all customers who send a request to 911@911restoration.com (using the subject "Customer Satisfaction Claim 15240075249"). Our priority is and has always been our customers' health and safety.
.

I called in for a water damage at 1.00 am in 45 min , 911 restoration are the best in mold remediation and inspection, fire damage restoration , carpet cleaning and air duct cleaning call now 888-243-6653

5
★★★★★

I called in for a water damage at 1.00 am in 45 min , 911 restoration are the best in mold remediation and inspection, fire damage restoration , carpet cleaning and air duct cleaning call now 888-243-6653

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

Message from 911 Restoration, Orange County

At 911 Restoration our goal is to provide unrivaled quality of work and customer satisfaction. Contact us today to see how we can help you... (888) 243 - 6653

More about 911 Restoration, Orange County

911 Restoration provides water and flood damage repair, mold removal and fire damage restoration to residential and commercial property owners through out the US and Canada

Articles and Advice

 

Wait, you're the expert.

If you've been to or used 911 Restoration, Orange County, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review