Hendrick Volvo of Kansas City

★★★☆☆
  • 907 W 104th St

    Kansas City, MO 64114

    Map & Directions
  • 816-501-2800

About Hendrick Volvo of Kansas City

Categories
Hours
Sales 9:00 AM to 7:00 PM Monday thru Saturday Service 7:00 AM to 7:00 PM Monday thru Friday, Saturday till 4:00 PM

Automotive

Automotive
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WOSRT car buying experience ever! Drove from out of town to review a pre owner Mercedes, which the salesman conveyed as in perfect condition, clean carfax. Immeadiately upon arrival, it was obvious the car had undergone extensive cosmetic repairs. A simple walk around by an honest salesman would have saved me a day off work and several hundred dollars in wasted expenses. He is straight up a liar. Unethecial. Desperate. Damage control with the greasy manager, dress in a costume like outfit, with all 12 hairs on his head slicked back...completely disgusted me. What a joke this dealership is....I am speaking with confidence, as I have a 25 year relationship with Aristocrat Motors locally.

1
★☆☆☆☆

WOSRT car buying experience ever! Drove from out of town to review a pre owner Mercedes, which the salesman conveyed as in perfect condition, clean carfax. Immeadiately upon arrival, it was obvious the car had undergone extensive cosmetic repairs. A simple walk around by an honest salesman would have saved me a day off work and several hundred dollars in wasted expenses. He is straight up a liar. Unethecial. Desperate. Damage control with the greasy manager, dress in a costume like outfit, with all 12 hairs on his head slicked back...completely disgusted me. What a joke this dealership is....I am speaking with confidence, as I have a 25 year relationship with Aristocrat Motors locally.

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I have purchased two Volvo's from Superior Volvo. There was a recent discovery relating to the 2006 S60 that was purchased as a certified pre-owned. My daughter has the car and lives in Columbus OH - it stopped on her and had to be towed to Byers Volvo in Columbus; she had been having probems with radiator coolant leakages that resulted in the need for a new radiator at the cost of $900. I contacted Superior and made them aware of the issue. After speaking with the general manager my daughter was compensated for 1/2 of the related charges. I am satisfied with the outcome and appreciate the efforts on behalf of the Superior management team.

4
★★★★☆

I have purchased two Volvo's from Superior Volvo. There was a recent discovery relating to the 2006 S60 that was purchased as a certified pre-owned. My daughter has the car and lives in Columbus OH - it stopped on her and had to be towed to Byers Volvo in Columbus; she had been having probems with radiator coolant leakages that resulted in the need for a new radiator at the cost of $900. I contacted Superior and made them aware of the issue. After speaking with the general manager my daughter was compensated for 1/2 of the related charges. I am satisfied with the outcome and appreciate the efforts on behalf of the Superior management team.

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I recently purchased a new XC 90 from Superior Volvo and my experience was terrible. When it came to pricing they barley budged and tried numerous tricks like shipping costs. When I went to pick up the vehicle they finally informed me the truck was Sirus ready and not Sirus installed and they wanted $700.00 to install it. I upgraded to rubber floor mats and they were not installed and they tired to charge me twice. When I spoke to the general manager to inform him about the bad service he was very rude and threatened to cancell the deal. I would never go there again.

1
★☆☆☆☆

I recently purchased a new XC 90 from Superior Volvo and my experience was terrible. When it came to pricing they barley budged and tried numerous tricks like shipping costs. When I went to pick up the vehicle they finally informed me the truck was Sirus ready and not Sirus installed and they wanted $700.00 to install it. I upgraded to rubber floor mats and they were not installed and they tired to charge me twice. When I spoke to the general manager to inform him about the bad service he was very rude and threatened to cancell the deal. I would never go there again.

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Business Response:

We would like to say that we are sorry that Aaron H had a bad experience with Superior Volvo and it is unfortunate that he had to go through that. He bought his car in February 2010 and Superior Volvo was under different management at that time. We have a New General Manager Sam Sammur, New Pre-Owned Manager, Bruce Evans and a recently new New Car Sales Manager Robert Biehl. We hope that Aaron H will give us another opportunity to win his business and want to invite him back into Superior Volvo to see all the changes that have been made for the better. We consider customer service our #1 priority when it comes to Sales and Service.
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Superior Volvo Cars Dealer - Offers new, used and certified pre-owned Volvo cars including S40, S60, S60R, S80, V50, V70, V70R, XC90, C70 and C30 from Superior Volvo cars dealership at Kansas City (KS) in Missouri (MO).

5
★★★★★

Superior Volvo Cars Dealer - Offers new, used and certified pre-owned Volvo cars including S40, S60, S60R, S80, V50, V70, V70R, XC90, C70 and C30 from Superior Volvo cars dealership at Kansas City (KS) in Missouri (MO).

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Message from Hendrick Volvo of Kansas City

Call Hendrick Volvo of Kansas City at 816-501-2800 for a test drive or to schedule a service appointment. Go to www.hendrickvolvokansascity.com to search inventory. We have one of the largest inventories of New and Pre-Owned Vehicles in a 6 state area. Our Service Dept. won the Platinum Award from Volvo for outstanding service. Superior Volvo also received the Volvo Presidents Award for Exceptional Sales, Service, Parts and Finance Departments for the last three years.

More about Hendrick Volvo of Kansas City

We have Master Certified Volvo trained Service Technicians and use only Genuine Volvo OEM Parts,. Customer Service is our #1 priority. We want to make sure our clients are completely satisfied with our sales and service. After Hours Drop Off, Cable TV, Children's Play Room, Customer Lounge area with free coffee and snacks, Free WiFi, Car pickup/dropoff, Vehicle Inspection Station, Loaner Cars available at a nominal fee.

 

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