Precision TV Repair

★★★★☆
Top Rated & Premier Television Repair Service Center in Lexington, KY! CALL Precision TV Repair at 859-305-1017 to Schedule an Appointment!
  • 171 E. New Circle Rd

    Lexington, KY 40505

    Map & Directions
  • 859-215-0607

About Precision TV Repair

Hours
Mon-Fri 10am-6pm; Sat 10am-3pm; CALL for an Appointment

Personal Services

Personal Services
More choices in Lexington:
Resultset_next

Whitehouse Appliance Repair

1465 Highway 101 Rogersville, AL

Resultset_next

Jk Electronics

189 Oakview Cir Killen, AL

4.2593 27
Hi! Sign in to let us know how Precision TV Repair was?
Write a Review
.

I paid Precision TV Repair $140 to repair my TV. A day and a half after getting TV back it is still broke. Asked for refund or repair. Didn't get it. On 6/4/15 I took my LCD TV to Precision TV repair and explained to them that sometimes my TV screen goes white with lines after it has been on for awhile. The front desk guy immediately charged me $39 (debit payment) for a TV inspection fee (Invoice Number 1150604571). On 6/9/15 Precision TV called me back and said they left my TV turned on for hours but it never turned white with the lines. So, by that logic, my wife, my eight year old, and I must have been mistaken about seeing white lines. Leaving my TV turned on for hours was also their idea of professionally troubleshooting the problem of the TV instead of properly testing its internal components. The guy on the phone told me for $99 (cash this time) more they could clean the TV and check the cables to make sure there would be no more problems from the TV (Invoice Number 1150609598). He assured me that would fix any further issues with my TV. A day and a half later the same white lines appeared on my TV. I took a picture and a video and emailed it to their tech guy. I told the first guy that took my money both times that at this point I either needed my TV repaired for the $140 that I already paid or a full refund (I had no intention at this point to give them even more money). He did not want to do either because he said he had to clear it with the tech guy (who ironically didn't come in that day). I called back later that same day and he still wouldn't give me an answer about repairs or a full refund and said he had to clear it with his boss (who ironically wasn't there either). He said they would call me back 6/15/15 but never did. Precision TV Repair took my $140 and did not repair my TV and they apparently are not interested in fixing it or refunding my money. All I have now is a broken TV and I'm out $140 for nothing. It's not right and they know it's not right. Other businesses stand by their work and customer satisfaction. Precision TV Repair doesn't seem to care about either. STAY AWAY from "precision" TV Repair if you don't want to be ripped off.

1
★☆☆☆☆

I paid Precision TV Repair $140 to repair my TV. A day and a half after getting TV back it is still broke. Asked for refund or repair. Didn't get it. On 6/4/15 I took my LCD TV to Precision TV repair and explained to them that sometimes my TV screen goes white with lines after it has been on for awhile. The front desk guy immediately charged me $39 (debit payment) for a TV inspection fee (Invoice Number 1150604571). On 6/9/15 Precision TV called me back and said they left my TV turned on for hours but it never turned white with the lines. So, by that logic, my wife, my eight year old, and I must have been mistaken about seeing white lines. Leaving my TV turned on for hours was also their idea of professionally troubleshooting the problem of the TV instead of properly testing its internal components. The guy on the phone told me for $99 (cash this time) more they could clean the TV and check the cables to make sure there would be no more problems from the TV (Invoice Number 1150609598). He assured me that would fix any further issues with my TV. A day and a half later the same white lines appeared on my TV. I took a picture and a video and emailed it to their tech guy. I told the first guy that took my money both times that at this point I either needed my TV repaired for the $140 that I already paid or a full refund (I had no intention at this point to give them even more money). He did not want to do either because he said he had to clear it with the tech guy (who ironically didn't come in that day). I called back later that same day and he still wouldn't give me an answer about repairs or a full refund and said he had to clear it with his boss (who ironically wasn't there either). He said they would call me back 6/15/15 but never did. Precision TV Repair took my $140 and did not repair my TV and they apparently are not interested in fixing it or refunding my money. All I have now is a broken TV and I'm out $140 for nothing. It's not right and they know it's not right. Other businesses stand by their work and customer satisfaction. Precision TV Repair doesn't seem to care about either. STAY AWAY from "precision" TV Repair if you don't want to be ripped off.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Response to previous review:\r
Check out the real situation...\r
Response from technician: On the day of the appointment I made the normal pre-call before coming as is policy to do so, I could not reach this customer on 2 different phone

3
★★★★★

Response to previous review:\r
Check out the real situation...\r
Response from technician: On the day of the appointment I made the normal pre-call before coming as is policy to do so, I could not reach this customer on 2 different phone

.

This company is a scam. I would not recommend anyone using them. We paid them $75.00 to come out and give us an estimate. They came out and looked at our TV and said they would have a quote by the end of the day. I waited 2 days and didn't

3
★★★★★

This company is a scam. I would not recommend anyone using them. We paid them $75.00 to come out and give us an estimate. They came out and looked at our TV and said they would have a quote by the end of the day. I waited 2 days and didn't

.

Precision TV Repair means top notch proficiency! When my LCD TV suddenly stopped working, I thought I was out of luck (and the cost of a new TV!) Precision TV Repair was not only able to fix my TV to near new condition, but they also did

3
★★★★★

Precision TV Repair means top notch proficiency! When my LCD TV suddenly stopped working, I thought I was out of luck (and the cost of a new TV!) Precision TV Repair was not only able to fix my TV to near new condition, but they also did

.

Very reliable repair shop. Precision TV has twice repaired my Sony television after the power supply went out. Both times they repaired it on time for the amount they promised. Cost is reasonable; service is great; reliability is

3
★★★★★

Very reliable repair shop. Precision TV has twice repaired my Sony television after the power supply went out. Both times they repaired it on time for the amount they promised. Cost is reasonable; service is great; reliability is

.

I brought my 40 inch sony plasma to precision tv's new circle location when it stopped turning on. They fixed it over the weekend and it plays like it did the day i bought it. i did some shopping around for other repairmen, and new tv's and precision saved me a ton of money compaired to either of those options. very satisfied- adam

2
★★★★★

I brought my 40 inch sony plasma to precision tv's new circle location when it stopped turning on. They fixed it over the weekend and it plays like it did the day i bought it. i did some shopping around for other repairmen, and new tv's and precision saved me a ton of money compaired to either of those options. very satisfied- adam

.

Good news! We just got a new drop off location for television sets 40 inches and under here in Lexington. It's at Computers Plus on 3120 Pimlico Parkway, in the park hill shopping center. That's the intersection of Man-o-war and Pimlico pkwy. We are working diligently with Citysearch to change our listed address to show this new location.

2
★★★★★

Good news! We just got a new drop off location for television sets 40 inches and under here in Lexington. It's at Computers Plus on 3120 Pimlico Parkway, in the park hill shopping center. That's the intersection of Man-o-war and Pimlico pkwy. We are working diligently with Citysearch to change our listed address to show this new location.

.

The picture on my 55' television went out yesterday afternoon, a tech was working on it lastnight, and it's back in all it's high definition glory now, so i don't have to miss any of the final four! they were quick on the job and did in home service, so i didn't have to move my tv. these are the guys to call if you have a problem with your set.

2
★★★★★

The picture on my 55' television went out yesterday afternoon, a tech was working on it lastnight, and it's back in all it's high definition glory now, so i don't have to miss any of the final four! they were quick on the job and did in home service, so i didn't have to move my tv. these are the guys to call if you have a problem with your set.

.

I had my Samsung 32"" TV repaired now by Precision TV. I called up in the evening and they got it done already. I am very much satisfied with the service, repair cost and informative as well. I did a little bit of search before calling precision to get an idea of what would be the repair cost for the similar issues others had. I didnt pay more than the suggested price. Honest and Perfect service. Also they gave me 90 days warranty on the TV repair. I think its very cool.

I defn recommend to anyone else who got any TV repair without a second thought!

2
★★★★★

I had my Samsung 32"" TV repaired now by Precision TV. I called up in the evening and they got it done already. I am very much satisfied with the service, repair cost and informative as well. I did a little bit of search before calling precision to get an idea of what would be the repair cost for the similar issues others had. I didnt pay more than the suggested price. Honest and Perfect service. Also they gave me 90 days warranty on the TV repair. I think its very cool.

I defn recommend to anyone else who got any TV repair without a second thought!

.

I chose Precision TV because I read the previous review and my 46 Samsung LCD was having the same issue. I called Precision early on Saturday morning and they were able to come the same day. The technician explained to me what was going on and that they would also perform a modification to the power board so the problem would not reoccur. Long story short they fixed my set in time for my Denver Bronco's playoff party! and the Bronco's won, just icing on the cake!
Highly recommended, will use again if needed

2
★★★★★

I chose Precision TV because I read the previous review and my 46 Samsung LCD was having the same issue. I called Precision early on Saturday morning and they were able to come the same day. The technician explained to me what was going on and that they would also perform a modification to the power board so the problem would not reoccur. Long story short they fixed my set in time for my Denver Bronco's playoff party! and the Bronco's won, just icing on the cake!
Highly recommended, will use again if needed

.

My 52 Samsung LCD was giving me problems starting up, the TV would just make a clicking noise for roughly an hour and then would power on. I called Precision TV Repair and they sent a technician out, he quickly diagnosed the problem and let me know that my model had a common problem and was able to repair it right on the spot!! I was given accurate information upfront before I scheduled the appointment and the technician was very knowledgeable I recommend these guys and again thanks for saving me the trouble and cost of having to replace this expensive television right here at christmas time!!!

2
★★★★★

My 52 Samsung LCD was giving me problems starting up, the TV would just make a clicking noise for roughly an hour and then would power on. I called Precision TV Repair and they sent a technician out, he quickly diagnosed the problem and let me know that my model had a common problem and was able to repair it right on the spot!! I was given accurate information upfront before I scheduled the appointment and the technician was very knowledgeable I recommend these guys and again thanks for saving me the trouble and cost of having to replace this expensive television right here at christmas time!!!

.

WOW! I called Precision TV Repair at 4:30p.m. this afternoon to inquire about their services because I was having some probs w/ my 42"" SONY rear projection LCD. Was wanting to schedule appointment for a diagnosis hopefully thinking they would be able to come out within a few days. LISTEN TO ME CAREFULLY! THEY HAVE ALREADY REPAIRED MY TV! IT'S LIKE 8 P.M. SAME DAY AND MY TV IS FIXED! NEED I SAY MORE.BRAVO! BRAVO! My technician's name was Daniel and I would like to give him the highest recommendation to anyone looking for TV repair.
ONCE MORE
BRAVO,BRAVO!

2
★★★★★

WOW! I called Precision TV Repair at 4:30p.m. this afternoon to inquire about their services because I was having some probs w/ my 42"" SONY rear projection LCD. Was wanting to schedule appointment for a diagnosis hopefully thinking they would be able to come out within a few days. LISTEN TO ME CAREFULLY! THEY HAVE ALREADY REPAIRED MY TV! IT'S LIKE 8 P.M. SAME DAY AND MY TV IS FIXED! NEED I SAY MORE.BRAVO! BRAVO! My technician's name was Daniel and I would like to give him the highest recommendation to anyone looking for TV repair.
ONCE MORE
BRAVO,BRAVO!

.

After purchasing a very expensive television from an electronics store, it broke down within the warranty. Precison TV was the authorized service repair center and did a professional repair on our set. I was very happy with their service and would certainly use them both in and out of warranty. The part was on back order from the manufacturer but they worked with me and the manufacturer to find the part elsewhere. I have recommended them to other people and would certainly vuse their service again. Being in the service industry myself I felt they were sympathetic in my unhappiness and frustration at being without a tv.

2
★★★★★

After purchasing a very expensive television from an electronics store, it broke down within the warranty. Precison TV was the authorized service repair center and did a professional repair on our set. I was very happy with their service and would certainly use them both in and out of warranty. The part was on back order from the manufacturer but they worked with me and the manufacturer to find the part elsewhere. I have recommended them to other people and would certainly vuse their service again. Being in the service industry myself I felt they were sympathetic in my unhappiness and frustration at being without a tv.

.

Daniel, a technician for Precision, did a great job, and my experience with Precision has been excellent. I called and left a message on Wednesday, talked with Precision later that day, and made an appt. for Saturday morning. \r
As I was told, Daniel called an hour ahead, to confirm, and arrived right on time. He was very nice, pleasant, friendly, and professional the whole time. He stated that he owned the same TV that I have, except in a different size, so that gave me confidence, too.\r
He walked in, and within 30 seconds had the 55-inch Mitsubishi TV (manufactured 11-2002) acting perfectly, by fiddling with the buttons on the front of the TV. That told him that the buttons were the problem, which he stated was often the case.\r
He took the front of the TV apart, and tested the buttons. He replaced 5 of them which tested poorly. He also noted that the projection tubes on the inside of the TV had a good coat of dust, which he cleaned. \r
I asked him multiple questions, while he worked, just to learn from him, about this TV and buying new TVs, and he was very pleasant and educational.\r
He charged $300, which I thought was very fair, especially since I had read on the internet that repairs of TVs of this age and size can often be 2 or 3 times that. I had asked Precision, when I had talked with them on the phone, how much I might expect to pay, and they said that most of the time, it should be around $300 or less. Once again, very accurate and pleasing to me, especially considering how much a new TV could cost.\r
So, the TV is working perfectly, and the picture is as bright as brand new, since he cleaned it, also.\r
I could not be more pleased. I highly recommend them.

2
★★★★★

Daniel, a technician for Precision, did a great job, and my experience with Precision has been excellent. I called and left a message on Wednesday, talked with Precision later that day, and made an appt. for Saturday morning. \r
As I was told, Daniel called an hour ahead, to confirm, and arrived right on time. He was very nice, pleasant, friendly, and professional the whole time. He stated that he owned the same TV that I have, except in a different size, so that gave me confidence, too.\r
He walked in, and within 30 seconds had the 55-inch Mitsubishi TV (manufactured 11-2002) acting perfectly, by fiddling with the buttons on the front of the TV. That told him that the buttons were the problem, which he stated was often the case.\r
He took the front of the TV apart, and tested the buttons. He replaced 5 of them which tested poorly. He also noted that the projection tubes on the inside of the TV had a good coat of dust, which he cleaned. \r
I asked him multiple questions, while he worked, just to learn from him, about this TV and buying new TVs, and he was very pleasant and educational.\r
He charged $300, which I thought was very fair, especially since I had read on the internet that repairs of TVs of this age and size can often be 2 or 3 times that. I had asked Precision, when I had talked with them on the phone, how much I might expect to pay, and they said that most of the time, it should be around $300 or less. Once again, very accurate and pleasing to me, especially considering how much a new TV could cost.\r
So, the TV is working perfectly, and the picture is as bright as brand new, since he cleaned it, also.\r
I could not be more pleased. I highly recommend them.

.

MIKE OF PRECISION TV REPAIR HAS FIXED MY 61 INCH PHILIPS TWICE AND I HAVE RECEIVED GREAT SERVICE EACH TIME, AND EACH TIME HE SHOWED ME WHAT WAS EXACTLY WHAT WAS WRONG AND HOW LONG IT WOULD TAKE TO FIX THE ISSUE AND HE WAS RIGHT BOTH TIMES. AFTER I WASTED 300 ON ANOTHER TV REPAIR SERVICE, THAT CAME TO MY HOUSE 4 TIMES AND OVER TWO HOURS OR MORE EACH TIME AND TV STILL NOT CORRECT I FINALLY FOUND THE NUMBER TO PRECISION TV SO SO HAPPY AND GOT THE SAME PERSON THAT FIXED MY TV THE FIRST TIME, GREAT SERVICE AND GREAT JOB, WOULD REFER HIM TO ANYONE AND EVERYONE. HE EVEN PUT THE BUSINESS CARD ON THE BACK OF THE TV SO I WANT LOSE IT AGAIN .

THANK YOU FOR THE SERVICE.

2
★★★★★

MIKE OF PRECISION TV REPAIR HAS FIXED MY 61 INCH PHILIPS TWICE AND I HAVE RECEIVED GREAT SERVICE EACH TIME, AND EACH TIME HE SHOWED ME WHAT WAS EXACTLY WHAT WAS WRONG AND HOW LONG IT WOULD TAKE TO FIX THE ISSUE AND HE WAS RIGHT BOTH TIMES. AFTER I WASTED 300 ON ANOTHER TV REPAIR SERVICE, THAT CAME TO MY HOUSE 4 TIMES AND OVER TWO HOURS OR MORE EACH TIME AND TV STILL NOT CORRECT I FINALLY FOUND THE NUMBER TO PRECISION TV SO SO HAPPY AND GOT THE SAME PERSON THAT FIXED MY TV THE FIRST TIME, GREAT SERVICE AND GREAT JOB, WOULD REFER HIM TO ANYONE AND EVERYONE. HE EVEN PUT THE BUSINESS CARD ON THE BACK OF THE TV SO I WANT LOSE IT AGAIN .

THANK YOU FOR THE SERVICE.

.

alled Precision TV repair for an In home service call for a 42 Hitachi Plasma, two guys showed up, helped unmount the TV from the wall, the problem turned out to just be an hook up issue and I was only charged the initial service call charge of $90. Technicians called 1/2 hour before coming as requested and where courteous and knowledgeable. Would use again in the future.

2
★★★★☆

alled Precision TV repair for an In home service call for a 42 Hitachi Plasma, two guys showed up, helped unmount the TV from the wall, the problem turned out to just be an hook up issue and I was only charged the initial service call charge of $90. Technicians called 1/2 hour before coming as requested and where courteous and knowledgeable. Would use again in the future.

.

Was in town visiting my elderly father over the holidays, his newer Samsung plasma television went completely out, being that this is my fathers only means of entertainment it needed to be fixed or replaced fast, We were definitely not in any financial shape to replace the set for him. So we called Precision TV, they were able to come out the next day, TV works fine now, and was only a fraction of a replacement. Also the technician really helped my father understand a lot of the new features that his TV has that, in a way that he could understand, overall this was a great experience and saved a lot of money by repairing it as opposed to replacing.

2
★★★★★

Was in town visiting my elderly father over the holidays, his newer Samsung plasma television went completely out, being that this is my fathers only means of entertainment it needed to be fixed or replaced fast, We were definitely not in any financial shape to replace the set for him. So we called Precision TV, they were able to come out the next day, TV works fine now, and was only a fraction of a replacement. Also the technician really helped my father understand a lot of the new features that his TV has that, in a way that he could understand, overall this was a great experience and saved a lot of money by repairing it as opposed to replacing.

.

Called Precision TV Repair to help with my LG plasma, gentleman that I spoke to on the phone was very polite and knowledgeable, was able to give me some ideas of what may be wrong with my plasma, Also was able to get a technician out the same day and completed the repair at a fraction of the cost of a replacement, technician also helped with hooking up another set in the home at no charge. Thanks for saving my TV!! Just in time for the UK game.

2
★★★★★

Called Precision TV Repair to help with my LG plasma, gentleman that I spoke to on the phone was very polite and knowledgeable, was able to give me some ideas of what may be wrong with my plasma, Also was able to get a technician out the same day and completed the repair at a fraction of the cost of a replacement, technician also helped with hooking up another set in the home at no charge. Thanks for saving my TV!! Just in time for the UK game.

.

This locally owned business is so nice and friendly. I've had problems with huge corporations like Best Buy and Wal-Mart because I felt like they didn't care about my problem with my TV and didn't want to help. This was not the case with Precision TV Repair. The lady on the phone was so nice when I described my problems and could give me a price range and diagnosis right there! They were so helpful and efficient. They were quick to fix the problem with my TV and because of that I never miss Grey's Anatomy or any of my TV shows!!!! I HIGHLY RECOMMEND THEM!!!!

2
★★★★★

This locally owned business is so nice and friendly. I've had problems with huge corporations like Best Buy and Wal-Mart because I felt like they didn't care about my problem with my TV and didn't want to help. This was not the case with Precision TV Repair. The lady on the phone was so nice when I described my problems and could give me a price range and diagnosis right there! They were so helpful and efficient. They were quick to fix the problem with my TV and because of that I never miss Grey's Anatomy or any of my TV shows!!!! I HIGHLY RECOMMEND THEM!!!!

Pros: Two thumbs up

.

I called these guys and told them what was wrong with my T.V. They immediately knew the brand of my T.V. and recommended a way to cure the problem myself before even mentioning a word about costs. I tried their method and fixed the problem myself and now I'm writing this review! First and only place I called and recieved true customer service instead of people trying to take my money! Very pleased!

2
★★★★★

I called these guys and told them what was wrong with my T.V. They immediately knew the brand of my T.V. and recommended a way to cure the problem myself before even mentioning a word about costs. I tried their method and fixed the problem myself and now I'm writing this review! First and only place I called and recieved true customer service instead of people trying to take my money! Very pleased!

Pros: Very helpful and knowlegable

.

My 6 year old Panasonic flat screen HDTV stopped turning on. The first place I called said they do not make house calls because the TV was too small (had to be over 40 inches and mine was 32). So I called Precision TV. They came out the very next day to diagnose the problem .Turned out to be a fuse, and another component which he had with him. He had the problem fixed in less than 45 minutes. The total charge for this was an incredibly cheap $125. If I ever have a problem with any of my TV's again Precision TV will be the first and only ones I call. Great service, friendly, prompt and very reasonably priced.

2
★★★★★

My 6 year old Panasonic flat screen HDTV stopped turning on. The first place I called said they do not make house calls because the TV was too small (had to be over 40 inches and mine was 32). So I called Precision TV. They came out the very next day to diagnose the problem .Turned out to be a fuse, and another component which he had with him. He had the problem fixed in less than 45 minutes. The total charge for this was an incredibly cheap $125. If I ever have a problem with any of my TV's again Precision TV will be the first and only ones I call. Great service, friendly, prompt and very reasonably priced.

Pros: Prompt Service Great Price

.

This company (if that what you call it) is based out of North Carolina. That is why when you call, no one ever answers and when they do call you back, they block the number.\r
\r
They have some local (unprofessional) guy that comes to your house, collects a $90-$175 diagnostic fee and tells you they will call with an estimate. If this guy knows what he is doing, and will be doing the work then he should be able to give you an estimate right there.\r
\r
I paid $90 cash for an invoice that was a generic invoice with no company info on it at all and I have to request from the service guy to write on the invoice pertinent information that he should've already included like that the $90 service call fee is applied toward the actual service, ect.\r
\r
No one called me the next day of course, I have to call the next week and when James returned my call, he said it took so long because they were trying to find the part. He told me that Phillips no longer made the part I needed (High Voltage Transformer) and that they only other option was a fix that would cost over $400 after my service fee is applied. I asked him if there was an alternative or a generic part, ect. ect. and he said he would call me back...... Still waiting.\r
\r
I also called Phillips and they do still make the part in question. Go figure. Now I am trying to figure out if what they say is wrong, actually is wrong with my T.V. or if that so called technician didn't mess up something else in my T.V. because when he first came in, he tried to take off the bottom front panel of the T.V. where the speakers are..... This doesn't come off you dummy.\r
\r
They even list their company at A+ Precision in the phone book to be the first company advertised and this isn't even their real name. I'm contacting the bebebe, rip off report dot com and any other service I can to warn others.\r
\r
Please, please, please save your time and money. $90 bucks isn't that much but in this economy it's more like $500

0
★☆☆☆☆

This company (if that what you call it) is based out of North Carolina. That is why when you call, no one ever answers and when they do call you back, they block the number.\r
\r
They have some local (unprofessional) guy that comes to your house, collects a $90-$175 diagnostic fee and tells you they will call with an estimate. If this guy knows what he is doing, and will be doing the work then he should be able to give you an estimate right there.\r
\r
I paid $90 cash for an invoice that was a generic invoice with no company info on it at all and I have to request from the service guy to write on the invoice pertinent information that he should've already included like that the $90 service call fee is applied toward the actual service, ect.\r
\r
No one called me the next day of course, I have to call the next week and when James returned my call, he said it took so long because they were trying to find the part. He told me that Phillips no longer made the part I needed (High Voltage Transformer) and that they only other option was a fix that would cost over $400 after my service fee is applied. I asked him if there was an alternative or a generic part, ect. ect. and he said he would call me back...... Still waiting.\r
\r
I also called Phillips and they do still make the part in question. Go figure. Now I am trying to figure out if what they say is wrong, actually is wrong with my T.V. or if that so called technician didn't mess up something else in my T.V. because when he first came in, he tried to take off the bottom front panel of the T.V. where the speakers are..... This doesn't come off you dummy.\r
\r
They even list their company at A+ Precision in the phone book to be the first company advertised and this isn't even their real name. I'm contacting the bebebe, rip off report dot com and any other service I can to warn others.\r
\r
Please, please, please save your time and money. $90 bucks isn't that much but in this economy it's more like $500

Pros: Service fee would be included in repair

Cons: Everything under the sun

.

For some reason insider pages won't let me post my original review. It keeps saying it contains too much nonsense which is nonsense. I have an in depth review on city search so check that out. Basically stay away from the scammers.

2
★★☆☆☆

For some reason insider pages won't let me post my original review. It keeps saying it contains too much nonsense which is nonsense. I have an in depth review on city search so check that out. Basically stay away from the scammers.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The technician came last Monday 12/1 and told us that he can fix the TV for the amt of $350.00. After several attempts to fixed the issue, the needed part/s were not available so he told us that he should be back the following day 12/2. He then collected the $95.00 out of the $350.00. We've waited for the guy to come back the next day and we later found out after calling them that the parts will not be available for the next 2 to 3 days. The weekend has come and gone and we never left the house thinking we will get a visit from the tech but unfortunately, there was no visit nor a courtesy call. We left a message Sunday asking their office to call us Monday and let us know of the schedule/s so we can make arrangements. Monday has come and gone - no courtesy call. Left another message this morning Tuesday, but again no calls received from the office. This was not the kind of customer service I expected from this company. I hope the management can read this review and take the necessary action. It is poor customer service having customer waiting for a call back. WE SHOULD NOT BE CALLING THEIR OFFICE ALL THE TIME AND NOT GETTING A CALL BACK. Communication is a key element to customer service. If they truly care of their customers they should at least attempt to initiate the contact. I hope we get the call sooner since we already paid $95.00 for a repair that was never done. My TV has been dismantled and so far, I am very dissatisfied with the service and NOPE I will not refer this company to any of my friends, co-workers or family members. Just expressing my experience....

0
★☆☆☆☆

The technician came last Monday 12/1 and told us that he can fix the TV for the amt of $350.00. After several attempts to fixed the issue, the needed part/s were not available so he told us that he should be back the following day 12/2. He then collected the $95.00 out of the $350.00. We've waited for the guy to come back the next day and we later found out after calling them that the parts will not be available for the next 2 to 3 days. The weekend has come and gone and we never left the house thinking we will get a visit from the tech but unfortunately, there was no visit nor a courtesy call. We left a message Sunday asking their office to call us Monday and let us know of the schedule/s so we can make arrangements. Monday has come and gone - no courtesy call. Left another message this morning Tuesday, but again no calls received from the office. This was not the kind of customer service I expected from this company. I hope the management can read this review and take the necessary action. It is poor customer service having customer waiting for a call back. WE SHOULD NOT BE CALLING THEIR OFFICE ALL THE TIME AND NOT GETTING A CALL BACK. Communication is a key element to customer service. If they truly care of their customers they should at least attempt to initiate the contact. I hope we get the call sooner since we already paid $95.00 for a repair that was never done. My TV has been dismantled and so far, I am very dissatisfied with the service and NOPE I will not refer this company to any of my friends, co-workers or family members. Just expressing my experience....

.

We paid $89 for Precision TV to send a guy out to tell us that $650 MIGHT fix our tv. We took it to Pierratts, paid $230 and it was repaired. You decide where to go- we are going to Pieratts from now on.

0
★☆☆☆☆

We paid $89 for Precision TV to send a guy out to tell us that $650 MIGHT fix our tv. We took it to Pierratts, paid $230 and it was repaired. You decide where to go- we are going to Pieratts from now on.

.

Great Service, Tech came out made and extraordinary effort to fix my samsung HDTV, he did not have parts but left and came back to fix my set the same night, Great service, I had previous servicer out and was told set was not worth repairing, i had my doubts, so i called these guys, turns out they were wrong, My Television was repaired at a fraction of the cost as i was previously quoted.....Highly Recommended, prompt service, very knowledgeable

2
★★★★★

Great Service, Tech came out made and extraordinary effort to fix my samsung HDTV, he did not have parts but left and came back to fix my set the same night, Great service, I had previous servicer out and was told set was not worth repairing, i had my doubts, so i called these guys, turns out they were wrong, My Television was repaired at a fraction of the cost as i was previously quoted.....Highly Recommended, prompt service, very knowledgeable

.

A+ Precision TV Repair got one star because I couldn't give them zero. They do a great job on their initial reply to you. They come out and collect their $90 then you don't hear back from them. Over a week has past since my part was supposed to be in to fix my TV. One week has passed since they were supposed to be out to fix my TV. I have talked to them 3 times and all 3 times, they said that they would call me back. Nothing. I have now left 4 voice messages with them trying to find out what is going on with my TV...once again nothing. For someone relying on customer service, I do not know how they stay in business. If this continues much longer, I will just take a loss on the $90 and call someone else. Beware... \r

0
★☆☆☆☆

A+ Precision TV Repair got one star because I couldn't give them zero. They do a great job on their initial reply to you. They come out and collect their $90 then you don't hear back from them. Over a week has past since my part was supposed to be in to fix my TV. One week has passed since they were supposed to be out to fix my TV. I have talked to them 3 times and all 3 times, they said that they would call me back. Nothing. I have now left 4 voice messages with them trying to find out what is going on with my TV...once again nothing. For someone relying on customer service, I do not know how they stay in business. If this continues much longer, I will just take a loss on the $90 and call someone else. Beware... \r

Editorial from

Big screens to small screens, experienced specialists repair any T.V. so you don't miss your fave show.

 

Wait, you're the expert.

If you've been to or used Precision TV Repair, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review