Kwik Kar and Lube

★☆☆☆☆

About Kwik Kar and Lube

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  • Automotive
  • Automotive Repair
  • Gas Stations
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  • Oil Changes

Automotive

Automotive
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Dunlap Swain Tire Company

1180 Inwood Rd Dallas, TX

1.0 2
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I came in 8:10 AM, suggested by a tech the day before, and their "computer and printer" was down, but told it should be up soon, perhaps within 30 min. I left it, walked home, thinking it would take awhile but not all day. Got a call at 12:30, telling me what I already knew to begin with THE REASON I WENT THERE WAS TO GET AN ALIGNMENT! I told them okay, do it. I asked them to call me when it was done, but after waiting and waiting (I was going to drive to AK to see family, already delayed) I had a neighbor drive me there at 2:15. There it was, parked and ready, but no phone call letting me know.

Back when I started patronizing this establishment since I have moved in the area in 2000, it was a very decent, honest, respectable place, and convenient. The past few years, it has gone downhill in a major way, full of yahoos and dishonest people. MOST of what my complaints stem from this: the last couple of times I went there, I was told something off the wall that was wrong with my car, took it for a second opinion, and was told nothing was wrong at all with my car.

Also, there is a chance that if they work on your car, something else may go out soon afterwards. This has been my case, possible coincidence?

Never again will I go there for even an oil change. JA Hermanos

1
★☆☆☆☆

I came in 8:10 AM, suggested by a tech the day before, and their "computer and printer" was down, but told it should be up soon, perhaps within 30 min. I left it, walked home, thinking it would take awhile but not all day. Got a call at 12:30, telling me what I already knew to begin with THE REASON I WENT THERE WAS TO GET AN ALIGNMENT! I told them okay, do it. I asked them to call me when it was done, but after waiting and waiting (I was going to drive to AK to see family, already delayed) I had a neighbor drive me there at 2:15. There it was, parked and ready, but no phone call letting me know.

Back when I started patronizing this establishment since I have moved in the area in 2000, it was a very decent, honest, respectable place, and convenient. The past few years, it has gone downhill in a major way, full of yahoos and dishonest people. MOST of what my complaints stem from this: the last couple of times I went there, I was told something off the wall that was wrong with my car, took it for a second opinion, and was told nothing was wrong at all with my car.

Also, there is a chance that if they work on your car, something else may go out soon afterwards. This has been my case, possible coincidence?

Never again will I go there for even an oil change. JA Hermanos

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If you go to an honest state inspection place, they will take one look at your tires and tell you that you should get them fixed first because your car will not pass inspection.

These guys do it differently. They will run your car thru the whole deal making you wait an hour and tell you it failed because of the tires. They will ofcourse take your money for this and you have no choice here.

You have 15 days to come back for a free reinspection. So when you get those tires replaced in a hurry and go back, guess what ? They have already taken your money ! So, be patient and wait all afternoon. ;-)

Ok. You want to complain to the manager ? He's going to tell you that "DPS" (no less) "requires that you wait in line." Yeah, good luck !

1
★☆☆☆☆

If you go to an honest state inspection place, they will take one look at your tires and tell you that you should get them fixed first because your car will not pass inspection.

These guys do it differently. They will run your car thru the whole deal making you wait an hour and tell you it failed because of the tires. They will ofcourse take your money for this and you have no choice here.

You have 15 days to come back for a free reinspection. So when you get those tires replaced in a hurry and go back, guess what ? They have already taken your money ! So, be patient and wait all afternoon. ;-)

Ok. You want to complain to the manager ? He's going to tell you that "DPS" (no less) "requires that you wait in line." Yeah, good luck !

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