Prom Spot, LLC

★★★★☆
Opening March 1, 2010!!! Sunday 12:00 PM - 5:00 PM Monday Closed Tuesday 11:00 AM - 8:00 PM Wednesday 11:00 AM - 8:00 PM Thursday 11:00 AM - 8:00 PM Friday 11:00 AM - 6:00 PM Saturday 10:00 AM - 5:00 PM
43.0898 -88.1029
Map and Directions to Prom Spot, LLC

262-547-9955

14685 W Capitol Drive

Brookfield, WI

53005

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About Prom Spot, LLC

Categories
  • Clothing Stores
  • Formal Wear Stores
Hours
1

Shopping

Shopping
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Reviews 1 - 7 of 7.
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Wow, I am shocked to read some of the reviews that said they had bad customer service! I bought a dress for my oldest daughter's prom in 2008, the owner bent over backwards to order a dress for my daughter, as she had a really difficult body type to fit. We went to at least six other stores and no one was willing to help us. The owner gave us her cell phone number, personal e-mail and practically forced me to contact her if I had any questions about my daughter's dress. She even went to the alterations place with us to make sure it was all taken care of.

I came in with my daughter, who is a sophomore and we found a dress in stock. They were very busy, as it was a weekend, yet I still felt they provided us with excellent service. She made a point of thanking me and she remembered everything about us from two years ago, which I was amazed she remembered my name, daughter's name, and what college she was going to!

I do think this is the best place to buy a prom dress, I felt I received excellent customer service. I guess not everyone did, but all of the people I've sent there and heard from say wonderful things!

The new store is beautiful by the way!

5
★★★★★

Wow, I am shocked to read some of the reviews that said they had bad customer service! I bought a dress for my oldest daughter's prom in 2008, the owner bent over backwards to order a dress for my daughter, as she had a really difficult body type to fit. We went to at least six other stores and no one was willing to help us. The owner gave us her cell phone number, personal e-mail and practically forced me to contact her if I had any questions about my daughter's dress. She even went to the alterations place with us to make sure it was all taken care of.

I came in with my daughter, who is a sophomore and we found a dress in stock. They were very busy, as it was a weekend, yet I still felt they provided us with excellent service. She made a point of thanking me and she remembered everything about us from two years ago, which I was amazed she remembered my name, daughter's name, and what college she was going to!

I do think this is the best place to buy a prom dress, I felt I received excellent customer service. I guess not everyone did, but all of the people I've sent there and heard from say wonderful things!

The new store is beautiful by the way!

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.

Last year we bought our daughters prom dress at the Prom Spot. As we were browsing, it was pointed out to us that the young lady who just walked in the store was the owner. She never acknowledged us but quickly went and sat behind the front desk. She checked us out and after dropping 375 bucks on a dress I don't believe I even got a thank you.
Today, we went back to the Prom Spot hoping last year the owner was just having a bad day. When we walked in the store the owner was on the phone with UPS battling out a shipping dispute. Once again she never acknowledged us (we were the only two people in the store, odd for a Friday during spring break.) She sat on the phone for a good 15 minutes arguing with the person on the other end. I guess I expected her to at least greet us and tell us she would be with us shortly. After she hung up the phone she never walked over to see if she could be of assistance. I said hello 3 times with no response finally she looked up from her desk and said "Oh I thought you were on your cell phone." Awkward to say the least!
When my daughter was trying on dresses she never got up from behind her computer to see if we needed anything. My God, if I'm going to drop between 350-450 on a dress I expect a little attention! Honestly, I get better service at Boston Store.
Finally, as we were leaving we were not given a goodbye or thank you for stopping. I wouldn't buy a prom dress here if it was the last place on earth.
And by the way dear owner if by chance you are reading this: I can imagine your rent is pretty pricey at your new location. My suggestion to you is that you brush up on your customer service skills because quite frankly I didn't see people busting down the door to get in. And in the words of my 18 year old daughter "in this economy she should be kissing people's butts when they walk in the door." Couldn't have said it better myself!
I'll spend my money where my business is appreciated and I will be sure to tell all my friends about my experience.

1
★☆☆☆☆

Last year we bought our daughters prom dress at the Prom Spot. As we were browsing, it was pointed out to us that the young lady who just walked in the store was the owner. She never acknowledged us but quickly went and sat behind the front desk. She checked us out and after dropping 375 bucks on a dress I don't believe I even got a thank you.
Today, we went back to the Prom Spot hoping last year the owner was just having a bad day. When we walked in the store the owner was on the phone with UPS battling out a shipping dispute. Once again she never acknowledged us (we were the only two people in the store, odd for a Friday during spring break.) She sat on the phone for a good 15 minutes arguing with the person on the other end. I guess I expected her to at least greet us and tell us she would be with us shortly. After she hung up the phone she never walked over to see if she could be of assistance. I said hello 3 times with no response finally she looked up from her desk and said "Oh I thought you were on your cell phone." Awkward to say the least!
When my daughter was trying on dresses she never got up from behind her computer to see if we needed anything. My God, if I'm going to drop between 350-450 on a dress I expect a little attention! Honestly, I get better service at Boston Store.
Finally, as we were leaving we were not given a goodbye or thank you for stopping. I wouldn't buy a prom dress here if it was the last place on earth.
And by the way dear owner if by chance you are reading this: I can imagine your rent is pretty pricey at your new location. My suggestion to you is that you brush up on your customer service skills because quite frankly I didn't see people busting down the door to get in. And in the words of my 18 year old daughter "in this economy she should be kissing people's butts when they walk in the door." Couldn't have said it better myself!
I'll spend my money where my business is appreciated and I will be sure to tell all my friends about my experience.

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I bought my prom dresses there junior and senior year and my younger sister did as well! We loved our dresses, really high quality for the price-- much better than hunting two hours away in chicago only to find tacky dresses we could've gotten at the mall.... The people there were really friendly and helpful, they made picking out a dress really convenient. I special ordered one of my gowns and it fit great and was delivered on time. Definitely going here when I have to pick out dresses for my wedding party!

5
★★★★★

I bought my prom dresses there junior and senior year and my younger sister did as well! We loved our dresses, really high quality for the price-- much better than hunting two hours away in chicago only to find tacky dresses we could've gotten at the mall.... The people there were really friendly and helpful, they made picking out a dress really convenient. I special ordered one of my gowns and it fit great and was delivered on time. Definitely going here when I have to pick out dresses for my wedding party!

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I purchased both my junior and senior prom dresses from the Prom Spot. Everyone that works there was extremely helpful and answered all of my questions. They helped me find the perfect dress both years. The prices were reasonable for the quality of the dress. The staff gave me just as much attention as most brides would receive. They don't sell the same dress to the same school and they went out of their way to make sure I wouldn't see a repeat of my dress. They offered me seamstress information and all other prom necessities, such as shoes, purses,etc. I looked at every other bridal store that carried prom and they were absolutely awful!

5
★★★★★

I purchased both my junior and senior prom dresses from the Prom Spot. Everyone that works there was extremely helpful and answered all of my questions. They helped me find the perfect dress both years. The prices were reasonable for the quality of the dress. The staff gave me just as much attention as most brides would receive. They don't sell the same dress to the same school and they went out of their way to make sure I wouldn't see a repeat of my dress. They offered me seamstress information and all other prom necessities, such as shoes, purses,etc. I looked at every other bridal store that carried prom and they were absolutely awful!

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.

Would not recommend them! Change locations every year and you can get the same dresses at Gurnee Mills A LOT cheaper! They say they are the only ones selling dress but you can get their dresses from any bridal store. They will order it for the same price.

1
★☆☆☆☆

Would not recommend them! Change locations every year and you can get the same dresses at Gurnee Mills A LOT cheaper! They say they are the only ones selling dress but you can get their dresses from any bridal store. They will order it for the same price.

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1 out of 1 people found this review helpful.

.

Purchased ball gowns for both of my daughters' junior proms (2005 & 2008), and had unbeatable service each time. The selection of styles, sizes, and colors is great, and the quality is far beyond what you will find at department stores. The way I justify it is that I will buy just two really fancy dresses for my daughters...junior prom and their weddings, so I might as well go all out! The memories of seeing my daughters feel so beautiful was worth every penny! Almost makes me wish I had another daughter!

5
★★★★★

Purchased ball gowns for both of my daughters' junior proms (2005 & 2008), and had unbeatable service each time. The selection of styles, sizes, and colors is great, and the quality is far beyond what you will find at department stores. The way I justify it is that I will buy just two really fancy dresses for my daughters...junior prom and their weddings, so I might as well go all out! The memories of seeing my daughters feel so beautiful was worth every penny! Almost makes me wish I had another daughter!

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Be guaranteed to be the only one wearing your dress at your school - no matter the color or size. P&P guarantees your dress will not be sold to anyone else. Outstanding customer service and dresses not in any other retail store around. A must stop for the fashion conscious high schooler.

5
★★★★★

Be guaranteed to be the only one wearing your dress at your school - no matter the color or size. P&P guarantees your dress will not be sold to anyone else. Outstanding customer service and dresses not in any other retail store around. A must stop for the fashion conscious high schooler.

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Message from Prom Spot, LLC

We have been a seasonal business for the past 7 years and we have moved to accommodate our growing business each year. This 2010 season we have moved into a brand new permanent location in Brookfield under the roof of Bliss Bridal! Come visit our beautiful 6000 square foot location!



We do not sell the same dress to the same school twice, so that girls have a one-of-a-kind dress for their prom! We carry the top five designers in Prom!



Come early for our sale gowns 30-70% off!



Visit our site www.wisconsinpromdress.com

or Bliss Bridal at www.blissbridalonline.com