Honda of Concord

★★★★☆
  • 7650 Speedway Boulevard Concord

    Concord, NC 28027

    Map & Directions
  • 866-600-6486

About Honda of Concord

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  • Auto Dealers

Automotive

Automotive
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Honda of Concord

7650 Bruton Smith Blvd Concord, AR

4.4091 22
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I just recently purchased (2/28/2014) a 2014 Honda Civic LX from Honda of Concord and they were great! Brandon Lawyer is the guy you want to see if you're interested in purchasing a new car from here. He gave me the pros and cons of my options, if he didn't know the answer to my question(s) he made sure he went and asked, and he was up front with my on my choices. He was great all around. I would definitely recommend him to anyone. Give my name if you go to him :-) thanks!

5
★★★★★

I just recently purchased (2/28/2014) a 2014 Honda Civic LX from Honda of Concord and they were great! Brandon Lawyer is the guy you want to see if you're interested in purchasing a new car from here. He gave me the pros and cons of my options, if he didn't know the answer to my question(s) he made sure he went and asked, and he was up front with my on my choices. He was great all around. I would definitely recommend him to anyone. Give my name if you go to him :-) thanks!

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.

Honda of Concord by far is the best Honda dealership I have worked with!! Ted Johnson was very polite and respectful to my husband and myself. I drove almost 2 hours just to purchase a car from him! I passed many Honda dealerships on the way to Concord, but I would do the 2 hour trip again in a heartbeat!

5
★★★★★

Honda of Concord by far is the best Honda dealership I have worked with!! Ted Johnson was very polite and respectful to my husband and myself. I drove almost 2 hours just to purchase a car from him! I passed many Honda dealerships on the way to Concord, but I would do the 2 hour trip again in a heartbeat!

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July 06, 2013

I had a great experience at Honda of Concord and will definitely recommend Joy Spencer...awesome customer service.

5
★★★★★

July 06, 2013

I had a great experience at Honda of Concord and will definitely recommend Joy Spencer...awesome customer service.

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We had a great experience from sales to the leasing team. We are very happy with the deal we got on our new civic and will be happy to purchase/lease from Honda of Concord again in the future.

5
★★★★★

We had a great experience from sales to the leasing team. We are very happy with the deal we got on our new civic and will be happy to purchase/lease from Honda of Concord again in the future.

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I had already been to several dealerships before arriving to Honda of Concord. However, I hadn't seen anything to get excited about until Joy Spencer and I walked around the used car lot. I wasn't sure what I was looking for so when we came accross a Prius I was surprised and delighted about it. Joy did a great job in helping me find the car. It felt like she was as excited as I was. She even went the extra mile by helping me calculate my new car payment against what I was paying out in gas in my old car. She was kind and helpful and very patient with me. Thank you Joy!

5
★★★★★

I had already been to several dealerships before arriving to Honda of Concord. However, I hadn't seen anything to get excited about until Joy Spencer and I walked around the used car lot. I wasn't sure what I was looking for so when we came accross a Prius I was surprised and delighted about it. Joy did a great job in helping me find the car. It felt like she was as excited as I was. She even went the extra mile by helping me calculate my new car payment against what I was paying out in gas in my old car. She was kind and helpful and very patient with me. Thank you Joy!

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We just recently purchased our third car from Honda of Concord - the 2013 Accord. We bought our 2011 and 2012 from there. This visit we worked with Lester Leader (sales) and Tim (Finance). We got a great deal! Lester was very professional and accommodating to us as we decided what we wanted and Tim worked very hard to complete and close the deal to our satisfaction. Purchasing three vehicles from these folks should be proof of how much we value the sales team, the Honda product, and Honda of Concord. Their service department is top-notch too!

5
★★★★★

We just recently purchased our third car from Honda of Concord - the 2013 Accord. We bought our 2011 and 2012 from there. This visit we worked with Lester Leader (sales) and Tim (Finance). We got a great deal! Lester was very professional and accommodating to us as we decided what we wanted and Tim worked very hard to complete and close the deal to our satisfaction. Purchasing three vehicles from these folks should be proof of how much we value the sales team, the Honda product, and Honda of Concord. Their service department is top-notch too!

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We just bought our second Honda Fit but 1st one with Honda of Concord. The whole process there was pleasant. At no point did I feel like I was being taken advantage of, pressured into an upsale, nothing of that nature. My experience was positive and professional from beginning to end. Our sales associate, Stacy Hicks, was extremely pleasant to work with in getting the car we wanted exactly the way we wanted it. Everyone, including Stacy, was professional and approachable. I felt like everyone listened to what we were looking for and really delivered for us. We felt like we got a very fair trade-in price for our other vehicle. And they managed to match the low APR our credit union had given us as well. I was quite impressed. I will definitely be doing business with them in years to come.

5
★★★★★

We just bought our second Honda Fit but 1st one with Honda of Concord. The whole process there was pleasant. At no point did I feel like I was being taken advantage of, pressured into an upsale, nothing of that nature. My experience was positive and professional from beginning to end. Our sales associate, Stacy Hicks, was extremely pleasant to work with in getting the car we wanted exactly the way we wanted it. Everyone, including Stacy, was professional and approachable. I felt like everyone listened to what we were looking for and really delivered for us. We felt like we got a very fair trade-in price for our other vehicle. And they managed to match the low APR our credit union had given us as well. I was quite impressed. I will definitely be doing business with them in years to come.

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I went to Honda of Concord after having a bad experience at another Honda dealer (where I had previously bought two vehicles). The salesman, Jim Doyle, could not have been more professional and accomodating. There was no "hard-sell" and I had a completed deal within a short time. All aspects of the purchase were handled courteously, professionally and efficiently. At the conclusion of the sale, while signing the final documents, a discrepency arose regarding the exact terms of the deal (miscommunication betwen me and sales). The financial person called the manager who had already left and the manager told him to rectify the matter in my favor. The manager's statement regarding the problem sums up their company's philosophy perfectly, I think, "I'm not worried about losing the deal, I don't want to lose a customer". I am already sold on the Honda brand and I will be back at Honda of Concord for all my future purchases. Simply a great, "no-hassle" experience (which is not too common today, unfortunately), I highly recommend them.

5
★★★★★

I went to Honda of Concord after having a bad experience at another Honda dealer (where I had previously bought two vehicles). The salesman, Jim Doyle, could not have been more professional and accomodating. There was no "hard-sell" and I had a completed deal within a short time. All aspects of the purchase were handled courteously, professionally and efficiently. At the conclusion of the sale, while signing the final documents, a discrepency arose regarding the exact terms of the deal (miscommunication betwen me and sales). The financial person called the manager who had already left and the manager told him to rectify the matter in my favor. The manager's statement regarding the problem sums up their company's philosophy perfectly, I think, "I'm not worried about losing the deal, I don't want to lose a customer". I am already sold on the Honda brand and I will be back at Honda of Concord for all my future purchases. Simply a great, "no-hassle" experience (which is not too common today, unfortunately), I highly recommend them.

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.

Bought my third card from Honda of Concord this past week from Kristen. She not only worked with me via text becuase I couldn t talk on the phone at work, but she was able to have everything ready for me when I arrived to make the process extremely efficient and seamless! She knew the car and everything I would be getting out of the new Civic vs. what I had in the 2009 Civic I was trading in! She was straight forward and extremely easy to work with! I highly reccomment you see her if you are thinking of buying a new Honda!!!!

5
★★★★★

Bought my third card from Honda of Concord this past week from Kristen. She not only worked with me via text becuase I couldn t talk on the phone at work, but she was able to have everything ready for me when I arrived to make the process extremely efficient and seamless! She knew the car and everything I would be getting out of the new Civic vs. what I had in the 2009 Civic I was trading in! She was straight forward and extremely easy to work with! I highly reccomment you see her if you are thinking of buying a new Honda!!!!

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I had a pleasant buying experience with Honda of Concord in March. Victor was my salesperson. He knew a lot about the car I was buying, never seemed pushy and was fun to work with. The financing portion with Tim went well too. Overall it was a good experience, and I would recommend them to others. And I love my new-to-me CRV!

4
★★★★☆

I had a pleasant buying experience with Honda of Concord in March. Victor was my salesperson. He knew a lot about the car I was buying, never seemed pushy and was fun to work with. The financing portion with Tim went well too. Overall it was a good experience, and I would recommend them to others. And I love my new-to-me CRV!

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.

This is our 4th Honda and 3rd from Honda of Concord. I highly recommend them if you are looking for a fair trade; transparent cost review, and earnest effort to put you into a new Honda. Our 2012 CR-V EX-L is a quality ride, and we were treated like family by Victor Rizk, the sales associate who made it happen, along with a very sharp finance manager; Brian Emmerick, who carefully and clearly guided us to a great Honda loan. We will be back again, and again. Our thanks.

5
★★★★★

This is our 4th Honda and 3rd from Honda of Concord. I highly recommend them if you are looking for a fair trade; transparent cost review, and earnest effort to put you into a new Honda. Our 2012 CR-V EX-L is a quality ride, and we were treated like family by Victor Rizk, the sales associate who made it happen, along with a very sharp finance manager; Brian Emmerick, who carefully and clearly guided us to a great Honda loan. We will be back again, and again. Our thanks.

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My experience at Honda of Concrod was excellent. From my initial contact online, through the test drive, negotiation, and vehicle delivery, I was treated with courtesy and honesty. I recommend this dealership and sales rep Jonathan Shapiro.

5
★★★★★

My experience at Honda of Concrod was excellent. From my initial contact online, through the test drive, negotiation, and vehicle delivery, I was treated with courtesy and honesty. I recommend this dealership and sales rep Jonathan Shapiro.

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Typical car dealership. rude sales people. uneducated managers. 70's sales tactics. it's close by my home but I felt more at ease at a dealership in Huntersville.

2
★★☆☆☆

Typical car dealership. rude sales people. uneducated managers. 70's sales tactics. it's close by my home but I felt more at ease at a dealership in Huntersville.

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Business Response:

We are extremely apologetic for your experience. I will be using this as a training tool for all of the sales staff here at Honda of Concord. Nothing is gained by anyone in such an event as this. I would be more than glad to assist directly with you as an attempt to make the experience the way you deserve. We haven't acheived the numberous awards for customer service in both sales and service. Again, our sincere apologies and would be eternally greatful for the opportunity to make things right. Shane Purser, shane.purser@hendrickauto.com , 704-979-7500
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Hard to believe our Honda already had it's first service. Probably the best car purchasce I ever made. From the delivery by RICH YORK to the service I received from OSCAR and DEBBIE! Everyone is professional, the attention to detail and listening to the customer is un-matched. I am officially a Honda customer for life. The facility is clean neat and very effecient, no reason to go any where else! My only regret is that I did not write this review sooner!

5
★★★★★

Hard to believe our Honda already had it's first service. Probably the best car purchasce I ever made. From the delivery by RICH YORK to the service I received from OSCAR and DEBBIE! Everyone is professional, the attention to detail and listening to the customer is un-matched. I am officially a Honda customer for life. The facility is clean neat and very effecient, no reason to go any where else! My only regret is that I did not write this review sooner!

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Very good customer service. Service options are decent. Could be better in price options. Overall great variety and options in different types of Honda cars.

4
★★★★☆

Very good customer service. Service options are decent. Could be better in price options. Overall great variety and options in different types of Honda cars.

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.

I would not hesitate to buy a car from Honda of Concord again. The salespeople were low pressure and seemed to really care about your needs. I shopped around and they were also the lowest price. Dave Fogg, their Internet Manager, was especially wonderful and attentive. I would recommend them to anyone :)

5
★★★★★

I would not hesitate to buy a car from Honda of Concord again. The salespeople were low pressure and seemed to really care about your needs. I shopped around and they were also the lowest price. Dave Fogg, their Internet Manager, was especially wonderful and attentive. I would recommend them to anyone :)

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I was very pleased with my service. They were determined to find the cause of my problem. And they finally did and now my van runs better than it ever has

5
★★★★★

I was very pleased with my service. They were determined to find the cause of my problem. And they finally did and now my van runs better than it ever has

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.

After learning I was looking for a new Honda, one of Concord's salesmen called us for days, promising he could get us the car we wanted, at the rate, price, and term we wanted. He gave us his word that if we travelled the 40 miles to Concord, that he would give us the exact price we wanted, monthly payment and all. So once we got up there, we were surprised to learn that he coudln't give us our payment or the interest rate. After speaking to the manager, we learned we had been given the old "bait and switch". We told them it was a terrible way to do business, and a sales manager actually told us, a CUSTOMER, not to come back to Concord. No problem there. I don't recommend them, they lie to customers.

1
★☆☆☆☆

After learning I was looking for a new Honda, one of Concord's salesmen called us for days, promising he could get us the car we wanted, at the rate, price, and term we wanted. He gave us his word that if we travelled the 40 miles to Concord, that he would give us the exact price we wanted, monthly payment and all. So once we got up there, we were surprised to learn that he coudln't give us our payment or the interest rate. After speaking to the manager, we learned we had been given the old "bait and switch". We told them it was a terrible way to do business, and a sales manager actually told us, a CUSTOMER, not to come back to Concord. No problem there. I don't recommend them, they lie to customers.

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Hi. Just a quick note to let you know, how happy I am with the new Honda CR-V. I was quite apprehensive at first, as I??ve never bought anything so expensive over the internet before, but your procedures made it so easy and painless, from placing the order, to receiving the car. To top it all, I saved some money on the deal as well!. I have already recommended you to anyone who??ll listen to me, and will continue to do so. Thanks again.

4
★★★★☆

Hi. Just a quick note to let you know, how happy I am with the new Honda CR-V. I was quite apprehensive at first, as I??ve never bought anything so expensive over the internet before, but your procedures made it so easy and painless, from placing the order, to receiving the car. To top it all, I saved some money on the deal as well!. I have already recommended you to anyone who??ll listen to me, and will continue to do so. Thanks again.

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.

Just a short note to say I am really pleased with my new vehicle. It is the 1st time I have used the internet to source a vehicle and rest assured when I am looking to change my vehicle then Honda of Concord will be the place I will call. I have let all my friends and colleagues know how good the service was from yourself and the team. Thank you once again.

4
★★★★☆

Just a short note to say I am really pleased with my new vehicle. It is the 1st time I have used the internet to source a vehicle and rest assured when I am looking to change my vehicle then Honda of Concord will be the place I will call. I have let all my friends and colleagues know how good the service was from yourself and the team. Thank you once again.

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.

Hi, many thanks for your help and services. My car was delivered today and I am very pleased with it. I am impressed with your company and will be recommending you to my friends and family network. Please pass on my thanks to everyone at Honda of Concord, especially the sales team.

4
★★★★☆

Hi, many thanks for your help and services. My car was delivered today and I am very pleased with it. I am impressed with your company and will be recommending you to my friends and family network. Please pass on my thanks to everyone at Honda of Concord, especially the sales team.

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Hi, Thanks for what has been a very professional transaction from start to finish. We??re delighted with the Honda Civic, the price and the flexible and friendly way I??ve been treated from beginning to end. Your dealership Honda of Concord has a totally frank, straightforward and transparent way of working which I have liked from the very beginning. I would be quite happy to share my experiences with any others.

4
★★★★☆

Hi, Thanks for what has been a very professional transaction from start to finish. We??re delighted with the Honda Civic, the price and the flexible and friendly way I??ve been treated from beginning to end. Your dealership Honda of Concord has a totally frank, straightforward and transparent way of working which I have liked from the very beginning. I would be quite happy to share my experiences with any others.

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