Town & Country Honda Gladstone

★★☆☆☆
  • 19400 McLoughlin Blvd

    Gladstone, OR 97027

    Map & Directions
  • 503-722-5000

2.2727 11
Hi! Sign in to let us know how Town & Country Honda Gladstone was?
Write a Review
.

We brought in our vw tiguan because a light kept coming on intermittently while we were driving and we needed to get it checked out so we took it in on Saturday Morning and Chris said that it would probably would be Monday before he could do anything because of the warranty. We said that was ok. after three days they couldn't find anything wrong except that there were some recalls that they went ahead and did while it was there. Chris did an amazing job. And the best of all he did not charge us for the labor

5
★★★★★

We brought in our vw tiguan because a light kept coming on intermittently while we were driving and we needed to get it checked out so we took it in on Saturday Morning and Chris said that it would probably would be Monday before he could do anything because of the warranty. We said that was ok. after three days they couldn't find anything wrong except that there were some recalls that they went ahead and did while it was there. Chris did an amazing job. And the best of all he did not charge us for the labor

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Took our 2006 Honda Accord to Gladstone Honda because it needed an oil change. This was only the seciond time I had taken it there. I typically take the car to Wilsonville Honda (who by the way are GREAT - I highly recommend them). \r
They

0
★☆☆☆☆

Took our 2006 Honda Accord to Gladstone Honda because it needed an oil change. This was only the seciond time I had taken it there. I typically take the car to Wilsonville Honda (who by the way are GREAT - I highly recommend them). \r
They

.

I was just there to get my oil changed.
The mechanic said my struts were in really bad shape.
$750 for fix.

I said no thanks, and drove to Les Schwab for a second opionion.
They said there was absolutely nothing wrong with my struts.
I

0
★☆☆☆☆

I was just there to get my oil changed.
The mechanic said my struts were in really bad shape.
$750 for fix.

I said no thanks, and drove to Les Schwab for a second opionion.
They said there was absolutely nothing wrong with my struts.
I

Pros: Quick & Friendly Service

Cons: They try to Sell you Services you don't need.

.

I went into Jaylee Auto Group in Gladstone a year ago to get a check engine light diagnostic on my Acura. They came back and told me that my transmission was about to go out and at the most I had 2 months left on it. I asked if it could

0
★☆☆☆☆

I went into Jaylee Auto Group in Gladstone a year ago to get a check engine light diagnostic on my Acura. They came back and told me that my transmission was about to go out and at the most I had 2 months left on it. I asked if it could

.

This business was so messed up. We went, fell in love with a car that was too expensive for us because they put on a $2,000 "market adjustment" above MSRP. We were discussing it when our salesperson said he was going to check on something.

0
★☆☆☆☆

This business was so messed up. We went, fell in love with a car that was too expensive for us because they put on a $2,000 "market adjustment" above MSRP. We were discussing it when our salesperson said he was going to check on something.

Pros: nothing

Cons: lie to customers, rude

.

I tried all the local Honda dealerships and ended up buying here. I recommend starting with their Internet division (use any car shopping site to contact them, for instance). The sales mgr. will try to pressure you on price, just walk

2
★★★★★

I tried all the local Honda dealerships and ended up buying here. I recommend starting with their Internet division (use any car shopping site to contact them, for instance). The sales mgr. will try to pressure you on price, just walk

Pros: they understand Internet sales

Cons: you still have to be a tough negotiator

.

I'm glad I didn't read the previous review before we went. We had the best, easiest, no-pressure car buying experience of our lives at Jay Lees Gladstone Honda. We had researched online, made an appointment, test drove and were out the

2
★★★★★

I'm glad I didn't read the previous review before we went. We had the best, easiest, no-pressure car buying experience of our lives at Jay Lees Gladstone Honda. We had researched online, made an appointment, test drove and were out the

Pros: Excellent service, low pressure sales pitch, great selection

.

I was told that the car I was buying was a one year old, one owner trade-in from one of their customers who had just bought a larger car. I was told it should get 33 mpg and the window sticker from the original sale suggested the same thing. The car gets only 23 mpg, a 30% reduction.

It turns out the car was procured from a car auction the very afternoon I was being spun this story.

Now the service folks there tell me there is nothing wrong with the car--that if there are no lights on the dashboard, everything is fine. I will not recommend this dealer to anyone.

1
★☆☆☆☆

I was told that the car I was buying was a one year old, one owner trade-in from one of their customers who had just bought a larger car. I was told it should get 33 mpg and the window sticker from the original sale suggested the same thing. The car gets only 23 mpg, a 30% reduction.

It turns out the car was procured from a car auction the very afternoon I was being spun this story.

Now the service folks there tell me there is nothing wrong with the car--that if there are no lights on the dashboard, everything is fine. I will not recommend this dealer to anyone.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

UNFAIR, UNRELENTING PRESSURE TO BUY IMMEDIATELY.THE PRICE I PAID WAS HIGHER BY SEVERAL THOUSAND DOLLARS IN AUTOBUYER ON THE INTERNET.THIS WAS MY SAME IDENTICAL CAR, SAME VIN ID, ETC........... i HAD TO TELL THEM ABOUT IT, SO THEY GAVE ME

0
★☆☆☆☆

UNFAIR, UNRELENTING PRESSURE TO BUY IMMEDIATELY.THE PRICE I PAID WAS HIGHER BY SEVERAL THOUSAND DOLLARS IN AUTOBUYER ON THE INTERNET.THIS WAS MY SAME IDENTICAL CAR, SAME VIN ID, ETC........... i HAD TO TELL THEM ABOUT IT, SO THEY GAVE ME

Pros: PRESSURE, THUMBS DOWN------

Cons: SAME, NO WAY TO GO HOME FOR FURTHER RESEARCH

.

So, I wanted to buy a Honda Fit. I go to Jay Lee's, my wife test drives them, she likes them, and I want to just sign the papers and get out of there. I look at the price, and they have a "market adjustment" of 3K over MSRP on every Fit on the lot.

I'm a reasonable person, so my initial offer was below MSRP, and then I relented and said "sell it to me at MSRP and you have a deal" (because, honestly, their margins aren't huge on the Fit... MSRP is about $600 over invoice price). We went around and around about how the Fits are the only thing moving right now due to gas prices, and they told me that everybody had the same market adjustment (which is 100% a lie) and that nobody else had fits (which is also a lie). Basically, they wouldn't budge on the price past a certain point (they got close to MSRP, but there's NO WAY I WILL PAY OVER STICKER PRICE ON A CAR!) so I walked.

Now, what really annoyed me about them is the fact that they wouldn't just call a spade a spade and admit that the reason they have the market adjustment is simply because Fits are popular and they want to make more money (just because they can!). They kept on feeding me some sob story about how they "lose money if they sell them at MSRP" (awwwww... poor dealership!). I kept insisting that they just at least tell me the truth on that one issue because I knew they were lying, and they wouldn't admit it.

The place I ended up buying my Fit from was pretty honest about it. I told them I thought it was BS and the sales manager was like "but these things are flying off the lot right now, we can hardly keep them in stock, and everything else is just sitting on the lot. Honestly, wouldn't you do the same thing?". It wasn't that it was less slimy of a thing to do (their market adjustment was only $1,500 by the way), but the fact that he at least admitted why they were doing it made me at least feel a little better. :)

Anyway, I highly suggest avoiding the jokers at Jay Lee's. The auto industry is in desperate need of change, and this place basically personifies that fact.

1
★☆☆☆☆

So, I wanted to buy a Honda Fit. I go to Jay Lee's, my wife test drives them, she likes them, and I want to just sign the papers and get out of there. I look at the price, and they have a "market adjustment" of 3K over MSRP on every Fit on the lot.

I'm a reasonable person, so my initial offer was below MSRP, and then I relented and said "sell it to me at MSRP and you have a deal" (because, honestly, their margins aren't huge on the Fit... MSRP is about $600 over invoice price). We went around and around about how the Fits are the only thing moving right now due to gas prices, and they told me that everybody had the same market adjustment (which is 100% a lie) and that nobody else had fits (which is also a lie). Basically, they wouldn't budge on the price past a certain point (they got close to MSRP, but there's NO WAY I WILL PAY OVER STICKER PRICE ON A CAR!) so I walked.

Now, what really annoyed me about them is the fact that they wouldn't just call a spade a spade and admit that the reason they have the market adjustment is simply because Fits are popular and they want to make more money (just because they can!). They kept on feeding me some sob story about how they "lose money if they sell them at MSRP" (awwwww... poor dealership!). I kept insisting that they just at least tell me the truth on that one issue because I knew they were lying, and they wouldn't admit it.

The place I ended up buying my Fit from was pretty honest about it. I told them I thought it was BS and the sales manager was like "but these things are flying off the lot right now, we can hardly keep them in stock, and everything else is just sitting on the lot. Honestly, wouldn't you do the same thing?". It wasn't that it was less slimy of a thing to do (their market adjustment was only $1,500 by the way), but the fact that he at least admitted why they were doing it made me at least feel a little better. :)

Anyway, I highly suggest avoiding the jokers at Jay Lee's. The auto industry is in desperate need of change, and this place basically personifies that fact.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

I took my Honda Civic here today for an oil change. I normally take it somewhere else but thought since a coupon came in the mail and I needed windshield fluid, let's try here -- it's a dealer.

My experience was fine. They greeted me immediately. I sat and waited in the customer lounge for about 45 minutes, as promised. I could drink Starbucks Coffee, Tazo tea or hot cocoa while watching TV or reading several mags laying around (mostly sports or auto related -- not much for the gals).

Easy to get to in Gladstone.

3
★★★☆☆

I took my Honda Civic here today for an oil change. I normally take it somewhere else but thought since a coupon came in the mail and I needed windshield fluid, let's try here -- it's a dealer.

My experience was fine. They greeted me immediately. I sat and waited in the customer lounge for about 45 minutes, as promised. I could drink Starbucks Coffee, Tazo tea or hot cocoa while watching TV or reading several mags laying around (mostly sports or auto related -- not much for the gals).

Easy to get to in Gladstone.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

Message from Town & Country Honda Gladstone

Try the NEW Gladstone Honda today!

Editorial from

Auto dealer offers a large selection of inventory, service and repairs vehicles and more.

 

Wait, you're the expert.

If you've been to or used Town & Country Honda Gladstone, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review