jet lines moving and storage

★★★☆☆
  • 701 kings row

    San Jose, CA 95112

    Map & Directions
  • 408-295-5516

About jet lines moving and storage

Categories
  • Transportation & Storage
  • Moving Companies

Transportation & Storage

Transportation & Storage
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I have moved quite a few times in my life and Jet Moving and Storage was by far the worst experience I have ever had. They charged us over $700 for packing materials for 3 TV's and a glass table top. They put 2 tv's in one cardboard box and another TV in a separate box. and used a cut up box to protect the glass of a dining room table. about 10 Max worth of materials. When I asked them WTF they are doing charging me $700 above the $500 for the move, they said it was for the special crating they needed for the TVs... Special crating my A$%! They didn't even inform us that they would be charging us extra for the cardboard boxes, they just saw the opportunity to ream their customers and they took it. Yes it does say in the contract that if extra packing materials are used there would be a charge, but it never mentioned that there would be a 20000% markup for an old used cardboard box.

!!!DO NOT USE THESE MOVERS...THEY ARE SCAM ARTIST AND NEED TO LEARN TO TREAT CUSTOMERS PROPERLY!!!

We asked them if we could pay for the materials the following Monday and they refused. They threatened to take all our furniture and store it at our cost until we paid the $700. for the 3 cardboard boxes they used. We called management they they refused to work with us. Only gave us a bunch of threats.

BAD EVIL PEOPLE RUN THIS BUSINESS. Even the driver was embarrased about working for them. He told me he needed to get out of such a ruthless company and go back to school. I told him that was a good idea.

They also broke a lamp and dented our deep freezer.

1
★☆☆☆☆

I have moved quite a few times in my life and Jet Moving and Storage was by far the worst experience I have ever had. They charged us over $700 for packing materials for 3 TV's and a glass table top. They put 2 tv's in one cardboard box and another TV in a separate box. and used a cut up box to protect the glass of a dining room table. about 10 Max worth of materials. When I asked them WTF they are doing charging me $700 above the $500 for the move, they said it was for the special crating they needed for the TVs... Special crating my A$%! They didn't even inform us that they would be charging us extra for the cardboard boxes, they just saw the opportunity to ream their customers and they took it. Yes it does say in the contract that if extra packing materials are used there would be a charge, but it never mentioned that there would be a 20000% markup for an old used cardboard box.

!!!DO NOT USE THESE MOVERS...THEY ARE SCAM ARTIST AND NEED TO LEARN TO TREAT CUSTOMERS PROPERLY!!!

We asked them if we could pay for the materials the following Monday and they refused. They threatened to take all our furniture and store it at our cost until we paid the $700. for the 3 cardboard boxes they used. We called management they they refused to work with us. Only gave us a bunch of threats.

BAD EVIL PEOPLE RUN THIS BUSINESS. Even the driver was embarrased about working for them. He told me he needed to get out of such a ruthless company and go back to school. I told him that was a good idea.

They also broke a lamp and dented our deep freezer.

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In my opinion, out of all the moving companies that I have used (and I used quite a few) I would definitely say I had the best experience with Jet Lines Moving. The move went extremely smooth and there were no troubles at all. I didn??t have to worry about anything! These guys are pretty damn good at what they do. They, without a doubt, did a much better job with the move than I could do on my own and they did it super quickly. Great job guys. Appreciate it

5
★★★★★

In my opinion, out of all the moving companies that I have used (and I used quite a few) I would definitely say I had the best experience with Jet Lines Moving. The move went extremely smooth and there were no troubles at all. I didn??t have to worry about anything! These guys are pretty damn good at what they do. They, without a doubt, did a much better job with the move than I could do on my own and they did it super quickly. Great job guys. Appreciate it

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They are all sweet, helpful, accommodating at first. When it comes to the set-up of the service, the service, and the final charges; they are RIDICULOUSLY bad BAD! They over charge by 3times; unprofessional; did not follow through with what is arranged. And then when you call in regards to the service and making changes, they can not be reached, don't return your calls or emails, or just won't answer your calls and have others take messages.
DO NOT USE!

1
★☆☆☆☆

They are all sweet, helpful, accommodating at first. When it comes to the set-up of the service, the service, and the final charges; they are RIDICULOUSLY bad BAD! They over charge by 3times; unprofessional; did not follow through with what is arranged. And then when you call in regards to the service and making changes, they can not be reached, don't return your calls or emails, or just won't answer your calls and have others take messages.
DO NOT USE!

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Such a joke, don't deliver on time, there is no communication letting you know when they will deliver your stuff. "Matt" Moisay wont ever return your calls, he has no customer service skills what so ever. They hang up on you when you have something to dispute and the representatives actually tell you they wont take your call and you will just be on hold because they take NO responsibility for their mistakes such. They charge you bs fees, such as re-routing fees and don't even show you documentation of what they're charging you, they accused us of lying. DO NOT GO WITH THIS MOVING COMPANY, they're the worst moving company out there. They also had their license revoked a few years ago, if that isn't a red flag I don't know what is. Save yourself the frustration and money. They will think up all these different fees in the end and then they will tell you if you don't pay their fees that they will keep your things and then charge you $800 dollars more.

1
★☆☆☆☆

Such a joke, don't deliver on time, there is no communication letting you know when they will deliver your stuff. "Matt" Moisay wont ever return your calls, he has no customer service skills what so ever. They hang up on you when you have something to dispute and the representatives actually tell you they wont take your call and you will just be on hold because they take NO responsibility for their mistakes such. They charge you bs fees, such as re-routing fees and don't even show you documentation of what they're charging you, they accused us of lying. DO NOT GO WITH THIS MOVING COMPANY, they're the worst moving company out there. They also had their license revoked a few years ago, if that isn't a red flag I don't know what is. Save yourself the frustration and money. They will think up all these different fees in the end and then they will tell you if you don't pay their fees that they will keep your things and then charge you $800 dollars more.

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For my move from LA to NY I researched Jet Lines Moving?Reviews seemed to be OK, but then reality hit. My experience was horrific, so don??t make the same mistake as I did. If you want to make sure your belongings don't go missing, stay clear of Jet Lines Moving

The packing process was smooth, but then things went downhill.
RED FLAG #1 Jet Lines Moving was late with my delivery in NY. Terrible responses when I called to about my delivery date??never got any definitive answers.

RED FLAG #2 happened when my things finally arrived. All of my boxes were supposed to be labelled with numbers, yet many boxes didn't have labels upon delivery and it was difficult to get an exact count as to all of my belongings that were taken off the truck. The delivery guy ended up counting certain items (like a little garbage can) to make the box number come out correctly.

RED FLAG #3 is the BIGGIE. I paid the movers in cash with a very nice tip. Right after they left, I realized something WAS MISSING!!! I had a large area rug that was rolled up with other items stuffed inside the rug. I immediately called the mover, but he wouldn't come back! Said he would check the truck at his next destination if the rug was there...AND IT WASN'T! It wasn't in the truck, it wasn't in my house, yet it was on the moving truck when they packed me up.

Immediately complained to the main office and was told to submit a claim. They said that if the amount the claims department offered me wasn't substantial, they would work with me to see what they could do. Turns out the claims department offered me nada??nothing??so Jet Lines Moving came through with a LOUSY $50. $50 for losing MY items?$50 in exchange for me paying over $2000 for MY move, plus tips!!, and plus the inconvenience of having to submit a claim and a loss of an area rug that cost me $1200. Jet Lines Moving even asked me to forgive them for this, as they knew they had screwed up, yet not willing to step up to the plate and do the right thing. What an insult!! To make matters even worse, the 50 bucks came with a condition?..I would have to sign a waiver that said I would not file any complaints about them or write reviews about them on the Internet. Obviously, I chose NOT to accept the $50. For your own good, stay away from these creeps.

1
★☆☆☆☆

For my move from LA to NY I researched Jet Lines Moving?Reviews seemed to be OK, but then reality hit. My experience was horrific, so don??t make the same mistake as I did. If you want to make sure your belongings don't go missing, stay clear of Jet Lines Moving

The packing process was smooth, but then things went downhill.
RED FLAG #1 Jet Lines Moving was late with my delivery in NY. Terrible responses when I called to about my delivery date??never got any definitive answers.

RED FLAG #2 happened when my things finally arrived. All of my boxes were supposed to be labelled with numbers, yet many boxes didn't have labels upon delivery and it was difficult to get an exact count as to all of my belongings that were taken off the truck. The delivery guy ended up counting certain items (like a little garbage can) to make the box number come out correctly.

RED FLAG #3 is the BIGGIE. I paid the movers in cash with a very nice tip. Right after they left, I realized something WAS MISSING!!! I had a large area rug that was rolled up with other items stuffed inside the rug. I immediately called the mover, but he wouldn't come back! Said he would check the truck at his next destination if the rug was there...AND IT WASN'T! It wasn't in the truck, it wasn't in my house, yet it was on the moving truck when they packed me up.

Immediately complained to the main office and was told to submit a claim. They said that if the amount the claims department offered me wasn't substantial, they would work with me to see what they could do. Turns out the claims department offered me nada??nothing??so Jet Lines Moving came through with a LOUSY $50. $50 for losing MY items?$50 in exchange for me paying over $2000 for MY move, plus tips!!, and plus the inconvenience of having to submit a claim and a loss of an area rug that cost me $1200. Jet Lines Moving even asked me to forgive them for this, as they knew they had screwed up, yet not willing to step up to the plate and do the right thing. What an insult!! To make matters even worse, the 50 bucks came with a condition?..I would have to sign a waiver that said I would not file any complaints about them or write reviews about them on the Internet. Obviously, I chose NOT to accept the $50. For your own good, stay away from these creeps.

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JET LINES Moving has been the best moving company I have ever dealt with from start to finish.

I filled out an online quote request form and minutes later I was contacted by a friendly rep who scheduled an appointment for another rep to come by give a quote.

James showed up on time and took an accurate inventory of my things and then calculated what the price would be with and without packing. The price was slightly higher than I was expecting but this was not an estimate, this was the guaranteed price including everything!

The contract was emailed to me almost immediately and that was it, I was booked!

On moving day Carlos and his crew arrived about fiftteen minutes ahead of schedule. They began by packing all the boxes, then packed the furniture. A manager from flatrate stopped by while they were working and supervised for a few minutes and offered a few pointers for the new guy. These guys were very attentive to details and made sure that all the furniture was completely wrapped. The price of the move also included packing all of my hanging clothes into wardrobe boxes which they also emptied into the closets at my new apartment, I didn't even have to ask!

Bottom line is that I could not be happier with everything about the move, and although it was a little pricier than some of the other movers I had contacted, it was worth every penny.

5
★★★★★

JET LINES Moving has been the best moving company I have ever dealt with from start to finish.

I filled out an online quote request form and minutes later I was contacted by a friendly rep who scheduled an appointment for another rep to come by give a quote.

James showed up on time and took an accurate inventory of my things and then calculated what the price would be with and without packing. The price was slightly higher than I was expecting but this was not an estimate, this was the guaranteed price including everything!

The contract was emailed to me almost immediately and that was it, I was booked!

On moving day Carlos and his crew arrived about fiftteen minutes ahead of schedule. They began by packing all the boxes, then packed the furniture. A manager from flatrate stopped by while they were working and supervised for a few minutes and offered a few pointers for the new guy. These guys were very attentive to details and made sure that all the furniture was completely wrapped. The price of the move also included packing all of my hanging clothes into wardrobe boxes which they also emptied into the closets at my new apartment, I didn't even have to ask!

Bottom line is that I could not be happier with everything about the move, and although it was a little pricier than some of the other movers I had contacted, it was worth every penny.

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We moved last week and it was just great. I was sooo worried, but everything went so smoothly I wanted to kiss the guys (but they were too sweaty ;-) They arrived on time, packed the large furniture and kitchen stuff, and we were out of my place in less then 2 hours. Everything arrived in perfect condition, and they helped me arrange my furniture the way I wanted. The guys were so nice and professional, I highly recommend Jet Lines! Oh, and not too expensive either!

5
★★★★★

We moved last week and it was just great. I was sooo worried, but everything went so smoothly I wanted to kiss the guys (but they were too sweaty ;-) They arrived on time, packed the large furniture and kitchen stuff, and we were out of my place in less then 2 hours. Everything arrived in perfect condition, and they helped me arrange my furniture the way I wanted. The guys were so nice and professional, I highly recommend Jet Lines! Oh, and not too expensive either!

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I was so pleased with the work and their employees who came to move me. Everybody from the salesman I talked to on the phone through the on-site estimator to the movers and the driver that came to move me were professional, kind and helpful. The crew really cared for my furniture. They worked fast and didn't stop for a minute. I moved a lot in the past few years (work related) and never had such a smooth move like the one I had with NorthStar Moving Corporation. I'm looking forward to moving with them again and will recommend anybody that needs a mover to use them.
done!!!

5
★★★★★

I was so pleased with the work and their employees who came to move me. Everybody from the salesman I talked to on the phone through the on-site estimator to the movers and the driver that came to move me were professional, kind and helpful. The crew really cared for my furniture. They worked fast and didn't stop for a minute. I moved a lot in the past few years (work related) and never had such a smooth move like the one I had with NorthStar Moving Corporation. I'm looking forward to moving with them again and will recommend anybody that needs a mover to use them.
done!!!

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