Folsom Lake Nissan

★★★☆☆
  • 12610 Automall Circle

    Folsom, CA 95630

    Map & Directions
  • 888-880-5570

About Folsom Lake Nissan

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  • Auto Dealers

Automotive

Automotive
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Nissan of Folsom Lake

12610 Auto Mall Cir Folsom, CA

2.5 4
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Echo the previous reviewers comments regarding their lack of preofessionalism- there seems to be a pattern to how they do business

This was one of our worst carbuying (almost!) experiences ever, and the sleaziest salespeople we have encountered. My fiance was looking to buy a 2010 Altima. We stopped by Folsom Lake Nissan on a Sunday evening ~5 pm and the salesperson gave us a quote in writing. He mentioed that if we agreed to the deal, he could have the car over (from a central warehouse in Sacremento) in an hour for us to sign and drive. We said we would get back by 6 pm with our decision and he assured us that that would be enough time for them to go get the car is we wanted. Since my fiance had to leave town the next morning, this seemed to work for us.
We got back to the dealer at 6, agreed to the deal and started the paper work. The owner (forgot his name- the bearded guy with the everpresent, irritating smile) came over and basically told us that the sales guy (who had left by then) had given us the wrong quote, but since it was in writing, he would honor it. Then he came back a few min later and told us that the car would not be ready that day...this after wasting so much of our time and assuring us earlier that getting us the car the same day would be no problem.
We obviously could not sign the deal and give them the check without looking at the car and my fiance couldnt wait until the next day since she had an early morning flight out. My feeling was that he basically wanted out the deal and was looking for excuses, almost telling us to take a walk at every opportunity. Those guys need a serious lesson in customer service!! Though it was a good price, we are glad that we didnt give them the business. If the buying experience was so horrible, cant imagine how bad the service experience would have been...good riddance!

1
★☆☆☆☆

Echo the previous reviewers comments regarding their lack of preofessionalism- there seems to be a pattern to how they do business

This was one of our worst carbuying (almost!) experiences ever, and the sleaziest salespeople we have encountered. My fiance was looking to buy a 2010 Altima. We stopped by Folsom Lake Nissan on a Sunday evening ~5 pm and the salesperson gave us a quote in writing. He mentioed that if we agreed to the deal, he could have the car over (from a central warehouse in Sacremento) in an hour for us to sign and drive. We said we would get back by 6 pm with our decision and he assured us that that would be enough time for them to go get the car is we wanted. Since my fiance had to leave town the next morning, this seemed to work for us.
We got back to the dealer at 6, agreed to the deal and started the paper work. The owner (forgot his name- the bearded guy with the everpresent, irritating smile) came over and basically told us that the sales guy (who had left by then) had given us the wrong quote, but since it was in writing, he would honor it. Then he came back a few min later and told us that the car would not be ready that day...this after wasting so much of our time and assuring us earlier that getting us the car the same day would be no problem.
We obviously could not sign the deal and give them the check without looking at the car and my fiance couldnt wait until the next day since she had an early morning flight out. My feeling was that he basically wanted out the deal and was looking for excuses, almost telling us to take a walk at every opportunity. Those guys need a serious lesson in customer service!! Though it was a good price, we are glad that we didnt give them the business. If the buying experience was so horrible, cant imagine how bad the service experience would have been...good riddance!

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We went there to buy Nissan Pathfinder. The agent found the exact vehicle we wanted for us with another dealer. They also had another car similar to what we wanted in their lot. The agent called the other dealer in front of us confirming the availability of the car. We worked with them for more than 2 hours to complete the paper work. At the end of it, the agent specified that the only available car is in the lot and the other dealer has sold the car. (Later We checked with the other dealer, they still had the car). The agent lacked professionlism and we walked out without making a deal.

1
★☆☆☆☆

We went there to buy Nissan Pathfinder. The agent found the exact vehicle we wanted for us with another dealer. They also had another car similar to what we wanted in their lot. The agent called the other dealer in front of us confirming the availability of the car. We worked with them for more than 2 hours to complete the paper work. At the end of it, the agent specified that the only available car is in the lot and the other dealer has sold the car. (Later We checked with the other dealer, they still had the car). The agent lacked professionlism and we walked out without making a deal.

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I could sense professionalism, commitment, and dedication to customer satisfaction in every step of the sales process at Folsom Lake Nissan. After having shopped with this unique dealership, I can??t even think of visiting another dealership. Great going! Keep it up Folsom Lake Nissan!

4
★★★★☆

I could sense professionalism, commitment, and dedication to customer satisfaction in every step of the sales process at Folsom Lake Nissan. After having shopped with this unique dealership, I can??t even think of visiting another dealership. Great going! Keep it up Folsom Lake Nissan!

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I recently bought a Nissan Pathfinder, the ultimate SUV, from Folsom Lake Nissan. This vehicle is simply the best one I have ever driven. This superb SUV has made me find the path of luxury and power in style. I just can??t stop praising this amazing machine. Now it??s your turn to visit Folsom Lake Nissan and find the best Nissan in the world for you...

4
★★★★☆

I recently bought a Nissan Pathfinder, the ultimate SUV, from Folsom Lake Nissan. This vehicle is simply the best one I have ever driven. This superb SUV has made me find the path of luxury and power in style. I just can??t stop praising this amazing machine. Now it??s your turn to visit Folsom Lake Nissan and find the best Nissan in the world for you...

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