Where to start? I had an original "invisible fence" brand fence for 15 years. I have five acres of medow and woodlands. We have always had big dogs, three labs, but also an aussie/shepard/golden, a golden retriever. Over the years we would get breaks in the lines from storms, and branches falling, and also deer, mountain beavers and such would break the wires.
In the Fall of 2011 we got a new lab, and a rescue lab. After being without big dogs for 1 1/2 years, we knew we needed our fence up and running. We knew we had wire breaks due to the alarm going off. I called Invisible Fence. They were inept. There Tech, walked only one side of my property for 20 min and then informed me it was too broken on the one side, so it must be on all sides, and they would need to rewire for about $800+ dollars. "What?"
Invisible Fence is no longer the leader in the industry. Pet Stop is. No only does Invisible Fence keep raising their prices for Service Calls and also their equipment, but their technology is not up with the times, and too harsh for the pets. In the end, it was like the Tech just gave up, and told me it would be about $2,500 to $3,500 for a new system. Really? So there is no incentive for being a loyal customer for 15 years? No wonder the original owner and inventor of their fence left to start a new company!!
Now, Pet Stop called me right back when I left a message, and it was Debbie who is the NW Rep as I understand it for Western WA. She listened to my concerns, devised the best plans (notice I said "plans,") and explained them in a way I could really understand. She said I could rewire, fix the breaks, or do a combination of both. But they are so reasonably priced, I went with new wire. I was able to turn in my old Invisible Fence collars ad my final bill was still half of what Invisible Fence wanted and a beter updated humane system.
Debbie was great at communicating, helped up decide about the best system for our Dogs, and did the work in about 6 hours, as opposed to the one or two days In Fence told us it would be.
When my collars needed to be adjusted and more correction added, I was able to do it over the phone, and it was simple to follow in order that I could do it myself on the control panel without a service call.
My dogs are so happy, and I am so relaxed now instead of worrying that they will harras the neighbors. They have not even hd an accidental escape in the heat of excitement !
Debbie was spectacular and the gentleman who was with her on the day of my install. I really felt she cared and cared about my dogs, plus the training is so much easier than the original I was delighted.
You can not go wrong with this company! They are top notch!. The only thing I wish they would change is that the Executives at the top need to knock off the boasting bios they have of themselves on the main site, and put in the pictures and the bios of the ones we really see and deal with when you have the install. I know you are impressed with yourselves and good job for the new technology, but be real! Debbie is the one selling the fence to me and is the Distributor in my part of the world. Get them on the site, do their bios. That would be much more valuable to your local customers.
Thanks for a great product, installed by a fabulous Distributor. Thanks Debbie!
Maple Valley, WA
We have two Jack Russell Terriers that are full of energy and love to chase, so we were a bit leery about the electronic fence, however, we did not want to put a hard fence that would take away from the beauty of our property. We called Invisible Fence and Puget Sound Pet Stop. Hands down, we decided to go with Pet Stop because of both the price, but mostly the people. Both Debbie and Tammy are truly animal lovers and expressed that the safety and well being of our dogs were of upmost importance. In just a couple of short weeks of training, both little girls (the JRT??s) were able to go outside and stay within their boundaries. They are also aware that when they have their leashes on, they??re able to go out for a walk without being ??corrected?.
We also recently had some landscaping done and the line was broken. We thought we were going to have to spend several hours (or possibly days) pulling up the line to find the break. I decided to call Debbie and ask if there was a ??magic tool? that could find the break?there was! Who knew?! Within the hour, Debbie rushed over to find and fix it. For that, we are forever grateful!
We are extremely happy with our purchase and recommend this product to anyone that has an interest in an electronic fencing system.
We have been very happy with our new fence. Our dog (a lab mix) learned quickly during the installation and we love the freedom she now has. It has really improved her life and ours. The installation was quick and the folks at Pet Stop have been very responsive to any questions our concerns we might have. We recently needed to move a part of the line and that was handled very efficently. We would definitely recommend Pet Stop.
I purchased the fencing for my 3 Siberian Huskies after my cedar fencing failed to contain them. The customer service I received was excellent! They were willing to work around my schedule and came when they said they would. In the middle of installing the fence it started to pour down rain, this didn??t stop them; they continued to work till the job was finished! They are true animal lovers and understand my dogs are my babies and how important it is to keep them safe. The fence works great and keeps my dogs out of areas I have never been able to keep them out of before! I now don??t worry that my dogs will jump, dig or chew out of my yard. They also installed the indoor transmitter and I no longer have to worry that my dogs will push by me when I answer the door! I highly recommend Puget Sound Pet Stop!
We have two dogs Mr. T and Amiga. Mr T was never off of his cable, because he would run off, and not come when called. We live on a very busy highway and previously lost a dog because of the highway. We had Pet Stopiinstalled and could not be happier with it. The dogs are so happy having free reign of the yard, we have plans to extend it to the backyard soon. Thank you Pet Stop for your amazing product. We love it and so do Mr T and Amiga.
Puget Sound Pet Stop provides a superb product and unmatched service for their customers. The system has transformed our lives--all three of our dogs are so much happier and healthier. We went from a small fenced area to 1.5 acres of open space for them to explore. The installation process took just a few hours and training was very easy. The dogs knew their boundaries in a day or two, and they have not breached them. When we come home after work, the dogs are relaxed and happy, because they've had lots of exercise and running during the day. We highly recommend the system.
We have a Str. Bernard puppy who thinks she is a social butterfly. She wanted to run around the neighborhood and visit all she saw, but her size scared alot of people. We did not want to fence our yard, but a kennel did not seem to give her enough room. The Pet Stop Fence system works great!!! After the first day of training, Sadie only tried to cross the line one time. I never would of believed how well it works without seeing for myself.
Others in the neighborhood have other brands of electrical fencing, but from watching they are not having the same great rewards. They are still chasing their dogs!!!
We have two dogs, an eleven year old Austrailian Shep. mix and an eight month old Pit mix and live on two and a half acres. Our older dog is great about staying on our property but our puppy is still learning the boundries. We are a military family and the installation of any fencing system is costly but this fencing system is worth every penny! Since we had it installed our puppy can run to her heart's content and as a result she is happier and her obdience training is so much more successful. Debbie and Tammy both came out and did training with both dogs as well as training us to work with the dogs and the fence. When we have had any questions they have returned our calls within 24 hours and answered our questions with professionalism and effective answers. This fencing system is so much more than just a fence it is a peace of mind that your pets will be properly contained, safe and happy. Debbie and Tammy will provide different fencing solutions for each property and situation as well as working within your budget. We would definitely recommend this system to anyone. It will change your life with your pets! Kathy, Bremerton, WA.
I have three dogs on this fence they have not tested it since training. It has been almost 2 years. My little Cairn Terrier Ruby my Beagel Jacob and my Puggle Gracie are all major wanderers. This fence is the greatest thing I have ever bought. Rubys battery has been dead for 2 weeks, she still has not left the yard. I love my fence and my dogs too. Thank You Tammi and Debbie.
We love our Pet Stop invisible fence. We have had our system for 7 months now and are extremly happy with it. It allows Baby to be outside all day instead of being couped up, and it was very nice through the winter. She loves it as much as we do, the piece of mind is hard to describe. If you are looking for a dog fence, I highly recommend Puget Sound Pet Stop. Our dog Baby was trained in 2 days, the intall was great - We can't say enough. Thank you! It was nice to see you at the home show. Mary, Mercer Island.
The company and people were were professional and skilled. I LOVE the invisible fence. We have a huge yard, but our dog would wander off, distracted by neighbors or other dogs. I thought this might not work for a hound, but she learned and respected the boundaries in less than a week. We used to have to tie her up when she was outside, but now she the run of the yard and I can leave the door open all day.
Puget Sound Pet Stop Invisible Fence was recommended to us by a friend and we're totally happy with our system. We purchased the fence system for our 2 Havanese dogs. Our experience with Tammy & Debbie was stress free. They were both extremely knowledgable about their product and suggested we get other bids to learn Pet Stop was the most current in their product and best deal on the market. We fenced our entire back yard, front yard, around flower beds and even through some of the house. I recommended Pet Stop to my friend who also used their product. Our dogs are set up on the same channel making it easy to take dogs to visit yet keep them fenced while at a friends house. I will recommend Pet Stop to anyone I know looking for an invisible fence. The training for the dogs was simple and my dogs learned quick due to tips giving to us. It's been the best pet investment we've made.
We had our fence installed before Debbie and Tammy took over the business. Our dog was determined to keep going through the fence despite the shock. Debbie and Tami came out, made some minor adjustments and worked with our dog. She has been "contained" since....it's been great! No more "accidents" in our neighbor's yards...so, now the whole neighborhood is happy!! Great customer service and support!!
We were desperate. Our 8 month old golden retriever puppy is an exuberant and rambunctious dog. Although we have a large lot we did not want a fence and we particularly didn't one that would spoil our view. On the Internet we "googled" electric pet fences and came up with several leads. My husband cautioned me saying, "now we are not going to buy from the first person we talk to". However, we did just that. We thought PetStop's representative, Tami Benner was knowledgeable, re-assuring, and confident that we and our pet would be happy with the system and that our pet would not be harmed by the electric fence. We are completely satisfied and pleased. It's just a small miracle. We highly recommend Tami and Debbie and the PetStop System to all who have the same need we did.
Dorette and John HighAnacortes WA
We have a lab that climbed over our chain link fence, squeezed his way between the chain link fence and a cedar fence and then took to digging his way out. We had to find a way to safely contain him. After meeting with representatives from both Puget Sound Pet Stop and Invisible Fence we decided to go with Puget Sound Pet Stop.
Tammy from Pet Stop was straight to the point, very knowledgeable about the system and answered all of our questions. She presented the price quote clearly and we felt that it was definitely fair. Tammy and Debbie had our Pet Stop system installed on our 1-acre lot in a day. They also worked with our dog throughout the day and we were amazed at how quickly he got it.
It is so nice to have peace of mind. We have already recommended Puget Sound Pet Stop to a friend and she too has had the system installed. Thank you Tammy and Debbie for your friendly and professional service. Barney says Woof !
What an outstanding service and boy are they right to the point about everything promised and quoted. We had a awful experience with the other fence-less company quote and could not be happier with our install, collars and easy, friendly training. We have one of the most difficult dogs(Siberian Husky) you can ever have to contain and in just two sessions, he got it and has never left his
yard which is about 1 acre. Puget Sound Pet Stop follow up service has been great and the battery program second to none. We would highly recommend them to anyone who wants a great value in a custom fence-less system done right the first time and with a smile.
Thank you Debbie and Tammy and you are the best.
We have several dogs, two of which were runners. Prior to the installation of our Pet Stop fence, these two dogs could not be let outside without a leash. The Pet Stop people assured us that our days of dog chasing would be over. I was a bit skeptical at first, but just after a few days of our fence installation, we were able to take all of our dogs off leash and they could run freely in our yard. They even stay in our yard when other dogs and people are walking nearby. We've had our fence for almost a year now and it is the best purchase we've ever made. I recommend Pet Stop to anyone.
Carol in Renton
Puget Sound Pet Stop was highly recommended to us by a friend. They were able to come right out and I have had peace of mind ever since. They are professional and very friendly. They gave us a great rate for our needs and within one basic training session our 2 dogs were good to go.
I love being able to open the door and let the dogs out without having to be outside with them.
Thank you for your great service.
1 out of 1 people found this review helpful.
It is really important to me to get the best product for my dogs and good pricing so I met with both Puget Sound Pet Stop and Invisible Fence to see the differences. They both had similar products but I liked that I could digitally adjust the zone close or far if I needed. I got a quote from Invisible fence that seemed extremely High, then I got one from Pet Stop that was signifigantly less. I asked a few more questions of both companies and only after I told Invisible Fence that I was going with Pet Stop they decided to give me $690 off my quote. I was APPAULED. I went with who I thought had a great product, good pricing from the beginning and someone I felt was honest. Pet Stop is highly recommended with me. Thank you Pet Stop - Brindle and Bucca are loving their new yard.
2 out of 2 people found this review helpful.
Puget Sound Pet Stop's invisible fence system has given our family the security of knowing our dogs are safe and happy! We live on 5 acres and already had one dog (Jinx) that ran freely. He mainly stayed on our property but would sometimes roam down to the road. We then decided to get him a companion and wanted to contain them in some way. I called both Invisible Fence and Puget Sound Pet Stop to meet with a representative. My meeting with Invisible fence was not productive and I did not feel at ease. In the first 5 minutes of my meeting with Pet Stop, I knew they were the ones for us! They were competative, helpful, their collars were much more "friendly" and they were clearly looking out for our pets. We had approximately 4 acres contained and instead of one companion for Jinx, we got two Great Dane puppies! Pet Stop trained Jinx first (before we got the puppies), then they came back and trained the puppies when they were 3 months old. After having them on the fence for a while, it was clear we needed a few more options to contain these rather large puppies! After calling with desperation in my voice, Pet Stop was out the very next day to split our containment area into to sections! We have been so pleased with our invisible fence! The dogs are happy and we have our peace of mind knowing that even when we are gone, they are safe in their own yard! Thank you Puget Sound Pet Stop!
2 out of 2 people found this review helpful.
We have two dogs-- Denali and Kona and they are VERY active and both escape artists. We got Pet Stop installed around our fenced in backyard, front yard, and indoors. It's worked like magic! Our dogs are smarter than we though :) because they learned really fast! Even when they don't have their collars on, they know their boundaries (and we just got it installed last week). The inside one is great too because we don't have to have baby gates up or anything like that-- and it keeps the dogs from tracking mud all over the house, shedding, and the cat has a safe haven. (The cat is mean though, he sits on the other side of the line and watches the dogs-- taunting them-- he's lucky he's so cute!)
Anyway, they worked so hard when they got here and they even fit us into their schedule after we begged them to come as soon as they could. I HIGHLY recommend Pet Stop and thank goodness for Tammy and the rest of the gang at Puget Sound Pet Stop.
5 out of 5 people found this review helpful.
Our dogs watch deer go by and just stand there. Puget Sound Pet Fence offers an amazing service.
We felt really good about buying an American made product, and happy with the personalized attention the local dealer gave us.
1 out of 2 people found this review helpful.
The team at Puget Sound Pet Stop came out right on time (how often does that happen with contractors?). They gave us a recommendation of where the electronic fence should go. Then, they went to work. After plugging it in and putting up the flags, they trained my dog, Clark. That's all he needed. Yesterday, there was a dog walking down the street. Before Pet Stop, Clark would have run full speed to the street to meet the other dog. Now, he ran right to the border and sat down. Pet Stop has also been great with follow up. Highly recommended.
4 out of 4 people found this review helpful.
My wife and I were 100% satisfied with Pudget Sound Pet Stop...our 3 dogs are escape artist and within 4 dogs we have all 3 dogs off their leashes and running around. We appreciated the fact that they were able to be flexable enough to complete the entire process a week earlier then we had asked due to change in other plans. The staff knows this system inside and out and their professionalism is impressive. I'd recommend them to anybody!!
3 out of 3 people found this review helpful.
My dog is small and doesn't bother a soul but likes to wander the neighborhood. After the second trip to get him from the pound I needed to look into getting a pet fence.I went with Pet Stop for their guarantee and the product seemed to have better features for small dogs. The service was great and I am very happy we made the decision to get a fence.I highly recommend Puget Sound Pet Stop if you are considering a pet fence.
3 out of 3 people found this review helpful.
This is the third house we've put on the Pet Stop product, and we're also going to put it in our house in Arizona. It's so nice to be able to let the dogs out without worrying about them wandering off.
The local dealer here in Everett is great. It was very easy to get on the schedule, and when we put in a new retaining wall and broke our wire - they were out the next day to get our fence back up and running.
2 out of 2 people found this review helpful.