Tom's Bridal

★★★☆☆
  • 3176 E La Palma Ave

    Anaheim, CA 92806

    Map & Directions
  • 714-632-1900

About Tom's Bridal

Categories
Hours
Monday-Saturday 11:00 a.m.-7:00 p.m.

Shopping

Shopping
More choices in Anaheim:
Resultset_next

La Casa Rosa

1440 S Anaheim Blvd Ste E13 Anaheim, CA

Resultset_next

Mariposa Boutique

316 N Anaheim Blvd Anaheim, CA

3.25 4
Hi! Sign in to let us know how Tom's Bridal was?
Write a Review
.

I wish I could give them negative stars. I have to say that doing business with Tom's Bridal was a huge mistake. I wouldn't recommend them to anybody. Any good seamstress or tailor will tell you to order a dress based on the largest part of your body which is my bust (full "C" - they ordered the bust as 32") I'm a detailed oriented person who plans well in advance of things. My wedding is scheduled for September 2012 and I purchased my dress from Tom's Bridal in early November 2011. During this initial visit I said to Michelle at least (4) time that it's critical that the top of the dress has ample breast coverage as I will be having a lot of elderly people in attendance and I don't want to offend anyone. When I went in for my first fitting I was upset to see that the top of the dress was way too small (only covered maybe half of my breasts) and was so ill fitting that the edges of the dress stuck out. Michelle assured me that she could fix it and make the edges lay flat to provide more coverage. I told her I wasn't happy and that the dress wouldn't do. She promptly informed me that there are no refunds or exchanges. I was sickened. I had spent a lot of money on this dress.

I went ahead and had Michelle pin the dress for alternations, then she tripled the price of alterations from the initial quote prior to me buying the dress. We finally settled on $250.00 which was more than I was quoted. When I went in for the 2nd fitting I was mortified. They had cut so much off the sides of the dress that I couldn't even get it on. The back of the dress was more than 8" apart and she had the nerve to ask me if I had gained weight. Please keep in mind that my weight is approximately 88 pounds and I'm quite petite. I informed her that actually I had lost 2" from the last fitting less than a month ago. She was very apologetic and said "I don't know what my seamstress did but we can fix it". It's now mid-June and I don't have a comfort level that I will have a dress for my wedding. I went back a week later for a third fitting and brought my god-daughter to take pictures. Michelle kept standing in front of the camera and I told her that I had paid for the dress and I could take as many pictures as I wanted to. Again, the dress was so poorly fitting and they actually made it with less bust coverage. In speaking with Tom he repeated that they don't offer refunds or exchanges even though I informed him that I would take this to court. I'm in the process of filing court papers and rushing to find a new dress. STAY AS FAR AWAY from Tom's Bridal as you possibly can. I wish I had known this before doing business with them.

1
★☆☆☆☆

I wish I could give them negative stars. I have to say that doing business with Tom's Bridal was a huge mistake. I wouldn't recommend them to anybody. Any good seamstress or tailor will tell you to order a dress based on the largest part of your body which is my bust (full "C" - they ordered the bust as 32") I'm a detailed oriented person who plans well in advance of things. My wedding is scheduled for September 2012 and I purchased my dress from Tom's Bridal in early November 2011. During this initial visit I said to Michelle at least (4) time that it's critical that the top of the dress has ample breast coverage as I will be having a lot of elderly people in attendance and I don't want to offend anyone. When I went in for my first fitting I was upset to see that the top of the dress was way too small (only covered maybe half of my breasts) and was so ill fitting that the edges of the dress stuck out. Michelle assured me that she could fix it and make the edges lay flat to provide more coverage. I told her I wasn't happy and that the dress wouldn't do. She promptly informed me that there are no refunds or exchanges. I was sickened. I had spent a lot of money on this dress.

I went ahead and had Michelle pin the dress for alternations, then she tripled the price of alterations from the initial quote prior to me buying the dress. We finally settled on $250.00 which was more than I was quoted. When I went in for the 2nd fitting I was mortified. They had cut so much off the sides of the dress that I couldn't even get it on. The back of the dress was more than 8" apart and she had the nerve to ask me if I had gained weight. Please keep in mind that my weight is approximately 88 pounds and I'm quite petite. I informed her that actually I had lost 2" from the last fitting less than a month ago. She was very apologetic and said "I don't know what my seamstress did but we can fix it". It's now mid-June and I don't have a comfort level that I will have a dress for my wedding. I went back a week later for a third fitting and brought my god-daughter to take pictures. Michelle kept standing in front of the camera and I told her that I had paid for the dress and I could take as many pictures as I wanted to. Again, the dress was so poorly fitting and they actually made it with less bust coverage. In speaking with Tom he repeated that they don't offer refunds or exchanges even though I informed him that I would take this to court. I'm in the process of filing court papers and rushing to find a new dress. STAY AS FAR AWAY from Tom's Bridal as you possibly can. I wish I had known this before doing business with them.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Very pleased with the selection here, as well as the service. The prices are reasonable,and the sales style is no-pressure, We felt they really just wanted us to find the right dress at the right price after visiting 7 bridal shops we returned to purchase a beautiful gown from Tom. We would recommend any Bride-to-be in the area make an appt with Michelle.

4
★★★★☆

Very pleased with the selection here, as well as the service. The prices are reasonable,and the sales style is no-pressure, We felt they really just wanted us to find the right dress at the right price after visiting 7 bridal shops we returned to purchase a beautiful gown from Tom. We would recommend any Bride-to-be in the area make an appt with Michelle.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This is a store that sells off-the-rack dresses - meaning you can buy the dress and take it home that day. The store has a policy where you can only try on three dresses - which is to protect the dresses from too much wear/tear - which makes sense.
If you're looking for a dress at the last minute, this might be the place for you - they DO have a good variety of sizes but not too many styles.

3
★★★☆☆

This is a store that sells off-the-rack dresses - meaning you can buy the dress and take it home that day. The store has a policy where you can only try on three dresses - which is to protect the dresses from too much wear/tear - which makes sense.
If you're looking for a dress at the last minute, this might be the place for you - they DO have a good variety of sizes but not too many styles.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I am so happy with my dress. I feel like it is one of a kind! The service was outstanding that I just had to go back. Tom and Michelle are very sweet and really have alot of respect and heart into what they do. They have been at this location for ONLY 5 months and are doing an amazing service to brides! My dress was under $500! Yes, alterations are costly but it is totally worth it. I will recommend all brides to try them out! Open until 7pm M-Sat. Great Hours. Right off the 91Fwy! M.O. From OC

5
★★★★★

I am so happy with my dress. I feel like it is one of a kind! The service was outstanding that I just had to go back. Tom and Michelle are very sweet and really have alot of respect and heart into what they do. They have been at this location for ONLY 5 months and are doing an amazing service to brides! My dress was under $500! Yes, alterations are costly but it is totally worth it. I will recommend all brides to try them out! Open until 7pm M-Sat. Great Hours. Right off the 91Fwy! M.O. From OC

Was this review helpful to you?
Ratings_icons Ratings_icons

Message from Tom's Bridal

Boutique Expertise with Warehouse Selections at Affordable Prices..

In Stock Designer Wedding Dresses in Size 2-30..

714-632-1900 TomÔ??s Bridal in Anaheim, North Orange County, California | Bridal Shops, Tuxedo Rentals and Formal Wear Stores | Wedding Dresses, Bridesmaid Dresses, Mother of the Bride Dresses, Prom Dresses, Evening Gowns, Quinceanera Dresses | Tuxedo Rentals and Sales | Custom Design and On-Site Alteration Services | Wedding Gown Preservation Services | Wedding Invitations & Quinceanera Invitations |

Conveniently Located nearby FREEWAY 91 easily accessible from Freeway 55, 57 and I-5 | Serving Orange County, Los Angeles County, Riverside County, San Bernardino County and San Diego County in Southern California |

Carrying Designers include Allure Bridals, Exclusive Bridal by Allure, Evenings by Allure, Christina Wu, Jacquelin Exclusive, Dere Kiang, Impression Bridal, DaVinci Bridal, Moonlight Bridal, Mori Lee, Angelina Faccenda, Wtoo Brides, Wtoo Maids, White One by Pronovias, Atelier Diagonal by Pronovias, Night Moves Prom, Allure Quinceanera, DaVinci Q Quinceanera, House of Wu Quinceanera, Vizcaya, Alexia Designs, Ursula of Switzerland, Pretty Maids, B2, Belsoie, Jade |

More about Tom's Bridal

Boutique Expertise with Warehouse Selections at Affordable Prices.. In Stock Designer Wedding Dresses in Size 2-30

 

Wait, you're the expert.

If you've been to or used Tom's Bridal, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review