Gutter Doctor

★★☆☆☆
We Are Open 7 Days/Week, Year Round!
  • 746 Elden Street

    Herndon, VA 20170

    Map & Directions
  • 703-403-4714

About Gutter Doctor

Categories
  • Residential Construction
  • Tree Services
  • Gutters & Downspouts
Details
  • Handyman

Home Construction & Remodeling

Home Construction & Remodeling
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No customer service whatsoever
They did not ensure that the lights matched...then refused to fix without charging hundreds of new fee...then tried to cash check when i told them i stopped payment because they would did not return my calls about the problem initially.

Not only did they become rude but were threatening and harassing.

Do not trust them...they apparently also illegally tape your calls.

They made clear that they do not care to satisfy all customers. They are more interested in moving on to the next victim....

1
★☆☆☆☆

No customer service whatsoever
They did not ensure that the lights matched...then refused to fix without charging hundreds of new fee...then tried to cash check when i told them i stopped payment because they would did not return my calls about the problem initially.

Not only did they become rude but were threatening and harassing.

Do not trust them...they apparently also illegally tape your calls.

They made clear that they do not care to satisfy all customers. They are more interested in moving on to the next victim....

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Technician came out and "fixed" my gutter. Turns out it was dark when he left and it wasnt fixed. Charged me hundreds of dollars and had to borrow my drill and screws. Never called me back and the gutter is still falling down. They were very rude and wouldn't transfer me to their manager. Never hire these folks, they are dishonest thieves. The receipt says 3 year warranty and they refuse to honor it.

1
★☆☆☆☆

Technician came out and "fixed" my gutter. Turns out it was dark when he left and it wasnt fixed. Charged me hundreds of dollars and had to borrow my drill and screws. Never called me back and the gutter is still falling down. They were very rude and wouldn't transfer me to their manager. Never hire these folks, they are dishonest thieves. The receipt says 3 year warranty and they refuse to honor it.

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Customer service on the front end scheduling the appointment was terrible. I took off the day service was scheduled. They never showed up. When I called I was told they did not have a record of the appointment. They didn't even try to retain my business. Morons!

1
★☆☆☆☆

Customer service on the front end scheduling the appointment was terrible. I took off the day service was scheduled. They never showed up. When I called I was told they did not have a record of the appointment. They didn't even try to retain my business. Morons!

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DO NOT HIRE!! They took their 115.00 dollars fee and i have let to have my gutters cleaned, I have been calling them for 4 weeks and I get no response. Every time it rains I am reminded how they did not clean my gutters!!! DO NOT HIRE!!!

1
★☆☆☆☆

DO NOT HIRE!! They took their 115.00 dollars fee and i have let to have my gutters cleaned, I have been calling them for 4 weeks and I get no response. Every time it rains I am reminded how they did not clean my gutters!!! DO NOT HIRE!!!

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They did a wonderful job cleaning and repairing the gutters on my home. The woman I spoke to on the phone was very helpful and friendly. The gentlemen that did the work showed up on time and really did a good job. I definitely recommend them.

5
★★★★★

They did a wonderful job cleaning and repairing the gutters on my home. The woman I spoke to on the phone was very helpful and friendly. The gentlemen that did the work showed up on time and really did a good job. I definitely recommend them.

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They do amazing work,great prices and very dependable. They were pleasent to work with and the man who cleaned our gutters was so polite and was there on time and was efficient. I will only use Gutter Doctor for now on. I highly recommend them. I am more than satisfied and this is coming from someone who has been quite critical of other gutter cleaning services in the past. They also offer more than just gutter cleaning,so that was a nice surprise.

5
★★★★★

They do amazing work,great prices and very dependable. They were pleasent to work with and the man who cleaned our gutters was so polite and was there on time and was efficient. I will only use Gutter Doctor for now on. I highly recommend them. I am more than satisfied and this is coming from someone who has been quite critical of other gutter cleaning services in the past. They also offer more than just gutter cleaning,so that was a nice surprise.

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1 out of 1 people found this review helpful.

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BEWARE of this Company, the nastiest, rude and unprofessional business out there. Read carefully through the reviews On their website and you can see for your self. Out of 17 review from Feb. 2010 though Sept. 2011, 11 had 1 star rating and 6 had 5 star. 5 out of the 6 had something to do with the Company and all happened in one month period (Sept. 2011) when they were hit hard. Trust me don't do business with them, there are better Gutter Cleaning Companies out there.

1
★☆☆☆☆

BEWARE of this Company, the nastiest, rude and unprofessional business out there. Read carefully through the reviews On their website and you can see for your self. Out of 17 review from Feb. 2010 though Sept. 2011, 11 had 1 star rating and 6 had 5 star. 5 out of the 6 had something to do with the Company and all happened in one month period (Sept. 2011) when they were hit hard. Trust me don't do business with them, there are better Gutter Cleaning Companies out there.

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0 out of 2 people found this review helpful.

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I made an appt. on Aug. 31, 2011 with Gutter Doctor for a gutter repair/gutter cleaning free estimate. I was told someone would come the next day (Sept. 1, 2011) between 10-2. When no one showed up, I called at 4 p.m. and left a voice message. No one called me back. Today I called again and was treated very poorly. This man was so rude and actually hung up on me. I called back and asked to please speak to a supervisor or manager. This man told me that if I called again, he would call the police and say I was harassing them and hung up on me again. I have NEVER been treated this way by any company. I'm not only angry but completely shocked and confused. I will be calling the Better Business Bureau and doing anything else I can to warn others.

1
★☆☆☆☆

I made an appt. on Aug. 31, 2011 with Gutter Doctor for a gutter repair/gutter cleaning free estimate. I was told someone would come the next day (Sept. 1, 2011) between 10-2. When no one showed up, I called at 4 p.m. and left a voice message. No one called me back. Today I called again and was treated very poorly. This man was so rude and actually hung up on me. I called back and asked to please speak to a supervisor or manager. This man told me that if I called again, he would call the police and say I was harassing them and hung up on me again. I have NEVER been treated this way by any company. I'm not only angry but completely shocked and confused. I will be calling the Better Business Bureau and doing anything else I can to warn others.

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0 out of 2 people found this review helpful.

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Totally unprofessional. Don't bother with these folks. I had confirmed appointment and was told they would call 30 minutes before they arrived. I took time off work, waited and they never called or came by. I will make sure to let all my friends and family about my experience with these duds.

1
★☆☆☆☆

Totally unprofessional. Don't bother with these folks. I had confirmed appointment and was told they would call 30 minutes before they arrived. I took time off work, waited and they never called or came by. I will make sure to let all my friends and family about my experience with these duds.

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0 out of 2 people found this review helpful.

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RUDE!! again rudest customer servicer ever I faced in USA. I called to repair a leaking gutters and they came and fixed, immediately after 2 days in recent days rains the gutters started leaking. I called them immediately and they never came to my home when I am there. They keep on saying the technician and supervisor went to my home and found nothing wrong, If you stand before my and look striaght up you can see gutters leaking. This according to my hunch is a single person company. He doesnt have any supervisor or anything, no fax number nothing. I got ripped off big time, PLEASE AVOID THIS COMPANY. :( :( :( I am telling you for your best.

If you want proof talk to the guy for less than one minute, you will know.

1
★☆☆☆☆

RUDE!! again rudest customer servicer ever I faced in USA. I called to repair a leaking gutters and they came and fixed, immediately after 2 days in recent days rains the gutters started leaking. I called them immediately and they never came to my home when I am there. They keep on saying the technician and supervisor went to my home and found nothing wrong, If you stand before my and look striaght up you can see gutters leaking. This according to my hunch is a single person company. He doesnt have any supervisor or anything, no fax number nothing. I got ripped off big time, PLEASE AVOID THIS COMPANY. :( :( :( I am telling you for your best.

If you want proof talk to the guy for less than one minute, you will know.

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0 out of 2 people found this review helpful.

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Great customer service.They removed snow from my roof the very next day after I called. Guy that came out to my house did a wonderful job and was a pleasure to talk to. I will definitely be using this compay again.

5
★★★★★

Great customer service.They removed snow from my roof the very next day after I called. Guy that came out to my house did a wonderful job and was a pleasure to talk to. I will definitely be using this compay again.

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2 out of 2 people found this review helpful.

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I can't believe that I never used Gutter Doctor before.
I ABSOLUTELY Love the way they do business!
ALL Companies should be this way! I didn't have to wait more than 2 days for them to come out. They cleaned out my gutters and installed FLEX GUTTER COVERS (which come with a 7 YEAR WARRANTY!) and I have never felt so happy and confident about my gutters! When Other companies were telling me I had to replace my gutters and were trying to charge me $1000-$3000 to fix my gutters, GUTTER DOCTOR fixed everything AND put my covers on for under $500! You can't beat that!
I will definitely refer my friends and family in Loudoun County, VA. and Fairfax County, VA.!

5
★★★★★

I can't believe that I never used Gutter Doctor before.
I ABSOLUTELY Love the way they do business!
ALL Companies should be this way! I didn't have to wait more than 2 days for them to come out. They cleaned out my gutters and installed FLEX GUTTER COVERS (which come with a 7 YEAR WARRANTY!) and I have never felt so happy and confident about my gutters! When Other companies were telling me I had to replace my gutters and were trying to charge me $1000-$3000 to fix my gutters, GUTTER DOCTOR fixed everything AND put my covers on for under $500! You can't beat that!
I will definitely refer my friends and family in Loudoun County, VA. and Fairfax County, VA.!

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2 out of 2 people found this review helpful.

Message from Gutter Doctor

We Are Specialized In All Areas Of Your Gutters/Downspouts!

We Have Revolutionized The Industry To Give Our Customers More Of What They Want & Less Of What You Don't Want!

If You Have Not Used GUTTER DOCTOR, You Are Missing Out!

"We Keep Your Gutters Healthy"

More about Gutter Doctor

In Addition To The Many Gutter/Downspout Services, We Also Trim Branches Away From Your Gutters, Hang & Remove Christmas Lights On Your Roof/Gutters Minor Roof/Siding Repair Available

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