Heaven's Best Carpet Cleaning

★★☆☆☆
  • 4020 River Birch Rd

    Fort Worth, TX 76137

    Map & Directions
  • 817-975-3827

About Heaven's Best Carpet Cleaning

Hours
M-Su 24hr

Personal Services

Personal Services
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2.0 4
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AWFUL!!! Terrible service and rude management!!!
We hired this company to do our carpet cleaning. We were quoted somewhere between $175 to $200 to clean 4 rooms.
I take off from work to meet the workers at 11am, the technician arrive 4 hours late from original appointment time, walked in without even looking or examining the carpet or the size of the rooms, giving me a bill of $359 plus tax. after 20 mins of dishonest statements; he said that I was wasting his time and he cannot charge less than $295.
I agreed to pay due to my already forced day-off, waited another 2 hours to clean a small area. Carpet stayed wet for two whole days smelling horrible like an old dirty carpet and some yellow stains start to appear all over from harsh chemical they had used.
I called the company to tell them that they had over charged us for such a poor job, and instead of being apologetic the owner of the company starts yelling and screaming at me, calling me a liar, said I was trying to pull a scam on him and he hung up on me! Completely unprofessional. BE AWARE. SCAM RIP-OFF COMPANY.

1
★☆☆☆☆

AWFUL!!! Terrible service and rude management!!!
We hired this company to do our carpet cleaning. We were quoted somewhere between $175 to $200 to clean 4 rooms.
I take off from work to meet the workers at 11am, the technician arrive 4 hours late from original appointment time, walked in without even looking or examining the carpet or the size of the rooms, giving me a bill of $359 plus tax. after 20 mins of dishonest statements; he said that I was wasting his time and he cannot charge less than $295.
I agreed to pay due to my already forced day-off, waited another 2 hours to clean a small area. Carpet stayed wet for two whole days smelling horrible like an old dirty carpet and some yellow stains start to appear all over from harsh chemical they had used.
I called the company to tell them that they had over charged us for such a poor job, and instead of being apologetic the owner of the company starts yelling and screaming at me, calling me a liar, said I was trying to pull a scam on him and he hung up on me! Completely unprofessional. BE AWARE. SCAM RIP-OFF COMPANY.

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UNPROFESSIONAL CARPET CLEANERS - SCAM
When I called to make an appointment, I explained everything that was supposed to be cleaned and the lady who took my information gave me my total $ 189.99 + tax (5 rooms & a stair way), when the cleaning guys came, they estimated the work for $ 400+ and after arguing and negotiating, they agreed on $ 256, I could cancel the appointment but since we all canceled our Sunday schedules we had no choice but to go ahead, they finished cleaning (the whole rooms, stairs) in 30 minutes and I could not see any difference, it looked like somebody passed a vacuum. I do not recommend this company to any one and I will not use them even for FREE!!!!!

1
★☆☆☆☆

UNPROFESSIONAL CARPET CLEANERS - SCAM
When I called to make an appointment, I explained everything that was supposed to be cleaned and the lady who took my information gave me my total $ 189.99 + tax (5 rooms & a stair way), when the cleaning guys came, they estimated the work for $ 400+ and after arguing and negotiating, they agreed on $ 256, I could cancel the appointment but since we all canceled our Sunday schedules we had no choice but to go ahead, they finished cleaning (the whole rooms, stairs) in 30 minutes and I could not see any difference, it looked like somebody passed a vacuum. I do not recommend this company to any one and I will not use them even for FREE!!!!!

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DO NOT USE THIS BUSINESS! I had the same experience as another reviewer (dated 9/4/2011 medmind); took the rug to be appraised, then Azad suggested tea staining to bring back the natural patina of the rug. He asked for a credit card up front prior to the work being done. I declined to give that saying I would pay for the services upon completion. On the day we went to pickup the rug and pay, he conveniently said he did not have the appraisal at this shop and gave his word he would mail it. It has been 3 weeks and no appraisal in the mail. On 12 different occasions, I have attempted to call all the phone numbers and even tried the fax number, each time there is a busy signal. DO NOT USE THIS BUSINESS!!

1
★☆☆☆☆

DO NOT USE THIS BUSINESS! I had the same experience as another reviewer (dated 9/4/2011 medmind); took the rug to be appraised, then Azad suggested tea staining to bring back the natural patina of the rug. He asked for a credit card up front prior to the work being done. I declined to give that saying I would pay for the services upon completion. On the day we went to pickup the rug and pay, he conveniently said he did not have the appraisal at this shop and gave his word he would mail it. It has been 3 weeks and no appraisal in the mail. On 12 different occasions, I have attempted to call all the phone numbers and even tried the fax number, each time there is a busy signal. DO NOT USE THIS BUSINESS!!

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I had terrible carpet stains from my dogs. I even tried cleaning it myself, but the stains would come right back up. Heavens Best came out and did 4 rooms for a very great price. 2 months have pasted and the stains have not resurfaced. They do great work.

5
★★★★★

I had terrible carpet stains from my dogs. I even tried cleaning it myself, but the stains would come right back up. Heavens Best came out and did 4 rooms for a very great price. 2 months have pasted and the stains have not resurfaced. They do great work.

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