Spa Specialist

★★☆☆☆
  • 7410 Winterwood Lane

    Dallas, TX 75248

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About Spa Specialist

Hours
Mon-Fri 8am-5pm

Home & Garden

Home & Garden
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I agree with Tim N. I asked him to look at a fairly minor repair (around $500). He gave me an estimate, a lot of good information, and said he would try to work it in the next week but he had a few big projects to work on. The next week passed and I didn't hear from him. I called his cell phone and left him a voicemail. I tried him 4-5 more times and didn't hear from him. After about 3 weeks, I called him to say I would no longer need his service. I never received a call at any time apologizing for not returning my call. I guess if you have a larger job he will be willing to do it, but my job wasn't big enough. Seems like a nice guy other than that.

1
★☆☆☆☆

I agree with Tim N. I asked him to look at a fairly minor repair (around $500). He gave me an estimate, a lot of good information, and said he would try to work it in the next week but he had a few big projects to work on. The next week passed and I didn't hear from him. I called his cell phone and left him a voicemail. I tried him 4-5 more times and didn't hear from him. After about 3 weeks, I called him to say I would no longer need his service. I never received a call at any time apologizing for not returning my call. I guess if you have a larger job he will be willing to do it, but my job wasn't big enough. Seems like a nice guy other than that.

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I was looking for a spa repairman who could fix a persistent leak that I have been experiencing in my spa. The first time I called this business owner, I left a voice mail and he did not return my call. When I finally reached him and I told him that I needed a persistent slow leak fixed, he seemed reluctant to make a service call. Nonetheless, he agreed to meet me the next Tuesday in the afternoon. When he did not show up by 2:30 on the day of the appointment, I called him and again got his voicemail. I left a message stating that I was waiting for him to arrive and asking him to please call me on my cellphone. He did not return the call and now it is Wednesday night and I have yet to hear from him.

Needless to say, if a person is too busy and will not return my calls, then I feel that they are too busy (or too irresponsible) to have my business. If the serviceman did not want to perform the service, he should have been up front with me from the outset, instead of wasting my time and leaving me hanging.

1
★☆☆☆☆

I was looking for a spa repairman who could fix a persistent leak that I have been experiencing in my spa. The first time I called this business owner, I left a voice mail and he did not return my call. When I finally reached him and I told him that I needed a persistent slow leak fixed, he seemed reluctant to make a service call. Nonetheless, he agreed to meet me the next Tuesday in the afternoon. When he did not show up by 2:30 on the day of the appointment, I called him and again got his voicemail. I left a message stating that I was waiting for him to arrive and asking him to please call me on my cellphone. He did not return the call and now it is Wednesday night and I have yet to hear from him.

Needless to say, if a person is too busy and will not return my calls, then I feel that they are too busy (or too irresponsible) to have my business. If the serviceman did not want to perform the service, he should have been up front with me from the outset, instead of wasting my time and leaving me hanging.

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I tried to get my local spa repairman to come work on my spa on 2 separate occasions. He never showed. I called Frank with The Spa Specialist. He was genuinely happy to drive the 85 miles to my home to work on my spa, and then drive the 85 miles back to Dallas. He was prompt and very knowledgeable, as well as friendly. His rates were in line with what I had expected to pay. I am very pleased with his work and will gladly use him again and recommend his services to others.

5
★★★★★

I tried to get my local spa repairman to come work on my spa on 2 separate occasions. He never showed. I called Frank with The Spa Specialist. He was genuinely happy to drive the 85 miles to my home to work on my spa, and then drive the 85 miles back to Dallas. He was prompt and very knowledgeable, as well as friendly. His rates were in line with what I had expected to pay. I am very pleased with his work and will gladly use him again and recommend his services to others.

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