Serena Medspa

★★★★☆
  • 8411 Preston Road, Suite 104

    Dallas, TX 75225

    Map & Directions
  • 214-361-8305

Health & Medical

Health & Medical
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I?ve been to a number of spa?s in the Dallas/Fort Worth area, but none that compare to Serena Medspa in a variety of ways. Serena Medspa uses Medical grade equipment; consequently, the results are far better than any I have experienced to date. For instance, a Photo Facial treatment, which I have had elsewhere, took five visits in order to achieve a nice result; however, at Serena Medspa the same results and better were obtained in only one treatment.\r\nIn addition, it?s important to me, and I?m sure for others, to not only trust the spa personnel who perform the treatments, but to feel very comfortable in my surroundings. The personnel at Serena Medspa not only make you feel at home, but all your fears are allayed once they share with you the extensive knowledge they have gained through skilled training and experience. \r\n Karim Halani, the Spa Director, always takes the time to sit down and talk to you should you have questions. He spends a great deal of time with you on your first visit, offering expert knowledge on everything offered at his spa. Further, he?s a very pleasant man that has your best interest at heart. He and his staff are proactive, inasmuch as they share necessary information with you and ensure your understanding, with regard to your treatments and services. This is a benefit I haven?t found at most spas. And being treated caringly, with sincere focus on customer service, is and will forever be, one of the most significant rewards one might receive. I personally felt the spa made me, the client, a top priority and I can, without reservation, recommend Serena Med Spa if you?re looking for excellent services, given with care and collaboration, every time you visit.\r\n\r\nFran D., Dallas, TX\r\n

2
★★★★★

I?ve been to a number of spa?s in the Dallas/Fort Worth area, but none that compare to Serena Medspa in a variety of ways. Serena Medspa uses Medical grade equipment; consequently, the results are far better than any I have experienced to date. For instance, a Photo Facial treatment, which I have had elsewhere, took five visits in order to achieve a nice result; however, at Serena Medspa the same results and better were obtained in only one treatment.\r\nIn addition, it?s important to me, and I?m sure for others, to not only trust the spa personnel who perform the treatments, but to feel very comfortable in my surroundings. The personnel at Serena Medspa not only make you feel at home, but all your fears are allayed once they share with you the extensive knowledge they have gained through skilled training and experience. \r\n Karim Halani, the Spa Director, always takes the time to sit down and talk to you should you have questions. He spends a great deal of time with you on your first visit, offering expert knowledge on everything offered at his spa. Further, he?s a very pleasant man that has your best interest at heart. He and his staff are proactive, inasmuch as they share necessary information with you and ensure your understanding, with regard to your treatments and services. This is a benefit I haven?t found at most spas. And being treated caringly, with sincere focus on customer service, is and will forever be, one of the most significant rewards one might receive. I personally felt the spa made me, the client, a top priority and I can, without reservation, recommend Serena Med Spa if you?re looking for excellent services, given with care and collaboration, every time you visit.\r\n\r\nFran D., Dallas, TX\r\n

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I??ve been to a number of spa??s in the Dallas/Fort Worth area, but none that compare to Serena Medspa in a variety of ways. Serena Medspa uses Medical grade equipment; consequently, the results are far better than any I have experienced to date. For instance, a Photo Facial treatment, which I have had elsewhere, took five visits in order to achieve a nice result; however, at Serena Medspa the same results and better were obtained in only one treatment.
In addition, it??s important to me, and I??m sure for others, to not only trust the spa personnel who perform the treatments, but to feel very comfortable in my surroundings. The personnel at Serena Medspa not only make you feel at home, but all your fears are allayed once they share with you the extensive knowledge they have gained through skilled training and experience.
Karim Halani, the Spa Director, always takes the time to sit down and talk to you should you have questions. He spends a great deal of time with you on your first visit, offering expert knowledge on everything offered at his spa. Further, he??s a very pleasant man that has your best interest at heart. He and his staff are proactive, inasmuch as they share necessary information with you and ensure your understanding, with regard to your treatments and services. This is a benefit I haven??t found at most spas. And being treated caringly, with sincere focus on customer service, is and will forever be, one of the most significant rewards one might receive. I personally felt the spa made me, the client, a top priority and I can, without reservation, recommend Serena Med Spa if you??re looking for excellent services, given with care and collaboration, every time you visit.

Fran D., Dallas, TX

5
★★★★★

I??ve been to a number of spa??s in the Dallas/Fort Worth area, but none that compare to Serena Medspa in a variety of ways. Serena Medspa uses Medical grade equipment; consequently, the results are far better than any I have experienced to date. For instance, a Photo Facial treatment, which I have had elsewhere, took five visits in order to achieve a nice result; however, at Serena Medspa the same results and better were obtained in only one treatment.
In addition, it??s important to me, and I??m sure for others, to not only trust the spa personnel who perform the treatments, but to feel very comfortable in my surroundings. The personnel at Serena Medspa not only make you feel at home, but all your fears are allayed once they share with you the extensive knowledge they have gained through skilled training and experience.
Karim Halani, the Spa Director, always takes the time to sit down and talk to you should you have questions. He spends a great deal of time with you on your first visit, offering expert knowledge on everything offered at his spa. Further, he??s a very pleasant man that has your best interest at heart. He and his staff are proactive, inasmuch as they share necessary information with you and ensure your understanding, with regard to your treatments and services. This is a benefit I haven??t found at most spas. And being treated caringly, with sincere focus on customer service, is and will forever be, one of the most significant rewards one might receive. I personally felt the spa made me, the client, a top priority and I can, without reservation, recommend Serena Med Spa if you??re looking for excellent services, given with care and collaboration, every time you visit.

Fran D., Dallas, TX

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.

SerenaMedSpa is the place to go if you want to make a\r\ndifference, look better, and feel better about yourself as\r\nwell as receive the ultimate spa experience.\r\nI have been going to SerenaMedSpa for a year and a half. I rate it as a five star experience. The owner and his staff strive in every manner to get you the best possible results. The staff's professionalism is truly second to none. I stongly feel that the service and the quality of products are exceptional.\r\nI have done many different treatments, including VelaShape, Juvaderm, Radiesse, and TRINITI (IPL photo facial, skin tightening & Matrix wrinkle reduction)\r\nI have actually seen the years disappear from my face. \r\nI love being told by my friends and family how fabulous I look, especially one that said I look twenty years younger. How is that for a complimnet?\r\nThank You Serena Med Spa for all that you have done for me.\r\nPeggy Cartwright

2
★★★★★

SerenaMedSpa is the place to go if you want to make a\r\ndifference, look better, and feel better about yourself as\r\nwell as receive the ultimate spa experience.\r\nI have been going to SerenaMedSpa for a year and a half. I rate it as a five star experience. The owner and his staff strive in every manner to get you the best possible results. The staff's professionalism is truly second to none. I stongly feel that the service and the quality of products are exceptional.\r\nI have done many different treatments, including VelaShape, Juvaderm, Radiesse, and TRINITI (IPL photo facial, skin tightening & Matrix wrinkle reduction)\r\nI have actually seen the years disappear from my face. \r\nI love being told by my friends and family how fabulous I look, especially one that said I look twenty years younger. How is that for a complimnet?\r\nThank You Serena Med Spa for all that you have done for me.\r\nPeggy Cartwright

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I decided to try Serena Medspa when I read such wonderful reviews on the internet. However I feel I was swindled and don't think these are credible reviews after the experience I had with the owner. I find it odd that all of the reviews mention the owner by name and appear to be written by the same person only days apart from one another. The owner Karim was pleasant during my first visit and I was pleased with the nurse and staff. I recently went back and had a completely different experience and none of the original staff were there anymore. The nurse was highly incompetent and even admitted she didn't have a lot of experience with Juvederm which was the purpose of my visit. I decided not to get the Juvederm but it turned into a disaster because I had already prepaid for it and Karim did not want to return my money. He finally agreed to allow me to use ""my money"" on something else so I was told by the nurse to get botox instead. The results were horrible, one eyebrow completely drooped and I still have the wrinkles I was trying to erase from my forehead. When I called to inform them of the situation I was told, that sometimes happens and you will probably need more. There is no way I'm spending another cent with this spa and feel there are many other reputable spas to take my business and receive quality care and customer service.

0
★☆☆☆☆

I decided to try Serena Medspa when I read such wonderful reviews on the internet. However I feel I was swindled and don't think these are credible reviews after the experience I had with the owner. I find it odd that all of the reviews mention the owner by name and appear to be written by the same person only days apart from one another. The owner Karim was pleasant during my first visit and I was pleased with the nurse and staff. I recently went back and had a completely different experience and none of the original staff were there anymore. The nurse was highly incompetent and even admitted she didn't have a lot of experience with Juvederm which was the purpose of my visit. I decided not to get the Juvederm but it turned into a disaster because I had already prepaid for it and Karim did not want to return my money. He finally agreed to allow me to use ""my money"" on something else so I was told by the nurse to get botox instead. The results were horrible, one eyebrow completely drooped and I still have the wrinkles I was trying to erase from my forehead. When I called to inform them of the situation I was told, that sometimes happens and you will probably need more. There is no way I'm spending another cent with this spa and feel there are many other reputable spas to take my business and receive quality care and customer service.

.

These days what are the most important things in our lives? \nI'm speaking of my experiences and I say without exception, health, honesty, caring, consideration, the feeling that you count, that you really are important and matter to others. Of course these all apply to our families and closest friends without question. But what about our experiences outside of that close circle? It's a rare and wonderful find to experience these things outside of your family, when doing business or obtaining services from retail establishments.\nIt's the exception rather than the rule it seems, and yet, I have found that level of integrity and caring at Serena Medspa! \n\nI swear to you, I have had other experiences at other spas and even at a well known Dallas Botox Dr. and will NEVER,EVER go any where else for Botox, and Restylane and Vibraderm, or any of these kinds of treatments. I am 100% honestly telling you that Karim is the most wonderful, kind, fair businessman that I have dealt with in a very long time, and I have to say that the negative review that I read about Serena has to be a lie!\n\nI say this because I was not the easiest client for Karim when I was searching for somewhere new to have Restylane. This was because of a horrific experience that I had with Dr. Botox (Dallas well known plastic surgeon).\nIt took me 6-8 months of questions and answers and emails and calls and doubts with Karim before I did it again and i'm so glad that I found Karim and Serena! \nCan you imagine the level of patience and caring and genuine concern that he must have to endure months of questions from me? I don't think I could have even put up with me.\n \nI am a real client, 47 years old, and believe me when I tell you that I LOVE Serena Medspa and all of the people I have worked with there. They are kind, caring and helpful. \nThey don't try and oversell you -which even the dentist office seems to do now days, and I just want to say that I feel happy, relaxed and beautiful every single time I am at Serena and when I leave, it's like I have had a beauty session, a me session, it's a wonderful experience and I know how lucky I am to be able to do things from time to time.\n\nI have found Karim to be very, very kind and honest and he really does CARE about me. He knows me and remembers all that we have discussed and that makes me feel cared about. It makes all the difference in the world to me, especially in these hard economic times, that I believe everyone at Serena does care about me. I won't ever go anywhere else for my beauty needs and desires.\n\nPlease, do NOT hesitate to call Serena, you will be so glad that you did, I promise.\n\nSincerely, \nKimberly Westfall

2
★★★★★

These days what are the most important things in our lives? \nI'm speaking of my experiences and I say without exception, health, honesty, caring, consideration, the feeling that you count, that you really are important and matter to others. Of course these all apply to our families and closest friends without question. But what about our experiences outside of that close circle? It's a rare and wonderful find to experience these things outside of your family, when doing business or obtaining services from retail establishments.\nIt's the exception rather than the rule it seems, and yet, I have found that level of integrity and caring at Serena Medspa! \n\nI swear to you, I have had other experiences at other spas and even at a well known Dallas Botox Dr. and will NEVER,EVER go any where else for Botox, and Restylane and Vibraderm, or any of these kinds of treatments. I am 100% honestly telling you that Karim is the most wonderful, kind, fair businessman that I have dealt with in a very long time, and I have to say that the negative review that I read about Serena has to be a lie!\n\nI say this because I was not the easiest client for Karim when I was searching for somewhere new to have Restylane. This was because of a horrific experience that I had with Dr. Botox (Dallas well known plastic surgeon).\nIt took me 6-8 months of questions and answers and emails and calls and doubts with Karim before I did it again and i'm so glad that I found Karim and Serena! \nCan you imagine the level of patience and caring and genuine concern that he must have to endure months of questions from me? I don't think I could have even put up with me.\n \nI am a real client, 47 years old, and believe me when I tell you that I LOVE Serena Medspa and all of the people I have worked with there. They are kind, caring and helpful. \nThey don't try and oversell you -which even the dentist office seems to do now days, and I just want to say that I feel happy, relaxed and beautiful every single time I am at Serena and when I leave, it's like I have had a beauty session, a me session, it's a wonderful experience and I know how lucky I am to be able to do things from time to time.\n\nI have found Karim to be very, very kind and honest and he really does CARE about me. He knows me and remembers all that we have discussed and that makes me feel cared about. It makes all the difference in the world to me, especially in these hard economic times, that I believe everyone at Serena does care about me. I won't ever go anywhere else for my beauty needs and desires.\n\nPlease, do NOT hesitate to call Serena, you will be so glad that you did, I promise.\n\nSincerely, \nKimberly Westfall

.

These days what are the most important things in our lives?
I'm speaking of my experiences and I say without exception, health, honesty, caring, consideration, the feeling that you count, that you really are important and matter to others. Of course these all apply to our families and closest friends without question. But what about our experiences outside of that close circle? It's a rare and wonderful find to experience these things outside of your family, when doing business or obtaining services from retail establishments.
It's the exception rather than the rule it seems, and yet, I have found that level of integrity and caring at Serena Medspa!

I swear to you, I have had other experiences at other spas and even at a well known Dallas Botox Dr. and will NEVER,EVER go any where else for Botox, and Restylane and Vibraderm, or any of these kinds of treatments. I am 100% honestly telling you that Karim is the most wonderful, kind, fair businessman that I have dealt with in a very long time, and I have to say that the negative review that I read about Serena has to be a lie!

I say this because I was not the easiest client for Karim when I was searching for somewhere new to have Restylane. This was because of a horrific experience that I had with Dr. Botox (Dallas well known plastic surgeon).
It took me 6-8 months of questions and answers and emails and calls and doubts with Karim before I did it again and i'm so glad that I found Karim and Serena!
Can you imagine the level of patience and caring and genuine concern that he must have to endure months of questions from me? I don't think I could have even put up with me.

I am a real client, 47 years old, and believe me when I tell you that I LOVE Serena Medspa and all of the people I have worked with there. They are kind, caring and helpful.
They don't try and oversell you -which even the dentist office seems to do now days, and I just want to say that I feel happy, relaxed and beautiful every single time I am at Serena and when I leave, it's like I have had a beauty session, a me session, it's a wonderful experience and I know how lucky I am to be able to do things from time to time.

I have found Karim to be very, very kind and honest and he really does CARE about me. He knows me and remembers all that we have discussed and that makes me feel cared about. It makes all the difference in the world to me, especially in these hard economic times, that I believe everyone at Serena does care about me. I won't ever go anywhere else for my beauty needs and desires.

Please, do NOT hesitate to call Serena, you will be so glad that you did, I promise.

Sincerely,
Kimberly Westfall

5
★★★★★

These days what are the most important things in our lives?
I'm speaking of my experiences and I say without exception, health, honesty, caring, consideration, the feeling that you count, that you really are important and matter to others. Of course these all apply to our families and closest friends without question. But what about our experiences outside of that close circle? It's a rare and wonderful find to experience these things outside of your family, when doing business or obtaining services from retail establishments.
It's the exception rather than the rule it seems, and yet, I have found that level of integrity and caring at Serena Medspa!

I swear to you, I have had other experiences at other spas and even at a well known Dallas Botox Dr. and will NEVER,EVER go any where else for Botox, and Restylane and Vibraderm, or any of these kinds of treatments. I am 100% honestly telling you that Karim is the most wonderful, kind, fair businessman that I have dealt with in a very long time, and I have to say that the negative review that I read about Serena has to be a lie!

I say this because I was not the easiest client for Karim when I was searching for somewhere new to have Restylane. This was because of a horrific experience that I had with Dr. Botox (Dallas well known plastic surgeon).
It took me 6-8 months of questions and answers and emails and calls and doubts with Karim before I did it again and i'm so glad that I found Karim and Serena!
Can you imagine the level of patience and caring and genuine concern that he must have to endure months of questions from me? I don't think I could have even put up with me.

I am a real client, 47 years old, and believe me when I tell you that I LOVE Serena Medspa and all of the people I have worked with there. They are kind, caring and helpful.
They don't try and oversell you -which even the dentist office seems to do now days, and I just want to say that I feel happy, relaxed and beautiful every single time I am at Serena and when I leave, it's like I have had a beauty session, a me session, it's a wonderful experience and I know how lucky I am to be able to do things from time to time.

I have found Karim to be very, very kind and honest and he really does CARE about me. He knows me and remembers all that we have discussed and that makes me feel cared about. It makes all the difference in the world to me, especially in these hard economic times, that I believe everyone at Serena does care about me. I won't ever go anywhere else for my beauty needs and desires.

Please, do NOT hesitate to call Serena, you will be so glad that you did, I promise.

Sincerely,
Kimberly Westfall

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.

I'm a professional model, a makeup artist, and a licensed aesthetician, so I can be pretty particular when it comes to appearance and skin health. Serena Medspa has really earned my trust over the 3 years that I've been a client. Karim Halani, the owner, is such a dear! He and each of his staff have always patiently and thoroughly answered all my questions (believe me, there have been MANY!) and gone the extra mile to make sure I get the results I'm looking for. I've had Botox, Dysport, Fotofacial, Vibraderm, and chemical peels thus far, all of which I've been delighted with. \r\n\r\nI love the combination of warmth and professionalism I experience at Serena. Oh, and did I mention the frequent specials and programs they have running? It's so great to know I don't have to sacrifice quality for reasonable prices. \r\n

2
★★★★★

I'm a professional model, a makeup artist, and a licensed aesthetician, so I can be pretty particular when it comes to appearance and skin health. Serena Medspa has really earned my trust over the 3 years that I've been a client. Karim Halani, the owner, is such a dear! He and each of his staff have always patiently and thoroughly answered all my questions (believe me, there have been MANY!) and gone the extra mile to make sure I get the results I'm looking for. I've had Botox, Dysport, Fotofacial, Vibraderm, and chemical peels thus far, all of which I've been delighted with. \r\n\r\nI love the combination of warmth and professionalism I experience at Serena. Oh, and did I mention the frequent specials and programs they have running? It's so great to know I don't have to sacrifice quality for reasonable prices. \r\n

.

I first went to Serena Medspa for laser hair removal about 2 years ago The staff were very courteous, professional and yet friendly. After several treatments, I was impressed with the results and decided to get Botox and Radiesse fillers as well. WOW! My husband thinks that I look 10 years younger. (Wink, Wink) I feel much more confident about myself and even have gotten compliments from my friends. I did try several other Spas before but I am not going anywhere else even though I have to drive an extra few miles.

2
★★★★★

I first went to Serena Medspa for laser hair removal about 2 years ago The staff were very courteous, professional and yet friendly. After several treatments, I was impressed with the results and decided to get Botox and Radiesse fillers as well. WOW! My husband thinks that I look 10 years younger. (Wink, Wink) I feel much more confident about myself and even have gotten compliments from my friends. I did try several other Spas before but I am not going anywhere else even though I have to drive an extra few miles.

.

Being new to the whole Medspa scene, I was very skeptical so like you I took to the internet...read a few reviews and determined I wanted to experience the raving compliments I was reading regarding Serena Med Spa. \r\nI was quickly at ease entering the Spa...and during the personal consultation I was given suggestions to assist in the realistic outcome I was wanting to achieve...I was pleasantly surprised by the affordable options that were explained to me as well.\r\nI have now been a client of Serena for approximately 4 months....and highly recommend their services to my close friends!\r\nThe hospitality and expertise of Karim and his extraordinary staff ensure an experience like no other.\r\n

2
★★★★★

Being new to the whole Medspa scene, I was very skeptical so like you I took to the internet...read a few reviews and determined I wanted to experience the raving compliments I was reading regarding Serena Med Spa. \r\nI was quickly at ease entering the Spa...and during the personal consultation I was given suggestions to assist in the realistic outcome I was wanting to achieve...I was pleasantly surprised by the affordable options that were explained to me as well.\r\nI have now been a client of Serena for approximately 4 months....and highly recommend their services to my close friends!\r\nThe hospitality and expertise of Karim and his extraordinary staff ensure an experience like no other.\r\n

.

I have been a customer with Serena Medspa since 2008 and I paid for my laser hair removal up front the whole $ amount. As I have reached my 4th session I got pregnant and I had to stop the sessions. So, after calling Karim (the owner) and updated him with my situation, he assured me that I could resume my treatments after my delivery. And after I had my baby, I called Serena Med and Karim is a man of his words. So, writing such things are far from truth especially knowing that many people look for these reviews to make up the decision wether to choose this business or not. I hope my words reach to all the people who reads these reviews and understand that there are sick people out there misuse their authority to hurt such a ?TRULY? great business.

5
★★★★★

I have been a customer with Serena Medspa since 2008 and I paid for my laser hair removal up front the whole $ amount. As I have reached my 4th session I got pregnant and I had to stop the sessions. So, after calling Karim (the owner) and updated him with my situation, he assured me that I could resume my treatments after my delivery. And after I had my baby, I called Serena Med and Karim is a man of his words. So, writing such things are far from truth especially knowing that many people look for these reviews to make up the decision wether to choose this business or not. I hope my words reach to all the people who reads these reviews and understand that there are sick people out there misuse their authority to hurt such a ?TRULY? great business.

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.

I have been going to Serena Medspa since 2008, and could not ask for a better service. I have recieved laser hair removal and it worked, it worked VERY VERY WELL. Karim always followed up with me after all the sessions making sure I got the best service, I truely appreciate and respect his business. Karim is the owner of the medSpa and I believe he runs it from his heart and mind, that is why I canNOT imagine any customer would be unsatisfied. I am going there soon for a facial and cannot wait.\r\n Give MedSpa a call, it worths every penny you spend since quality service is guaranteed and GREAT customer treat is guaranteed as well. What could one ask for more!!!

2
★★★★★

I have been going to Serena Medspa since 2008, and could not ask for a better service. I have recieved laser hair removal and it worked, it worked VERY VERY WELL. Karim always followed up with me after all the sessions making sure I got the best service, I truely appreciate and respect his business. Karim is the owner of the medSpa and I believe he runs it from his heart and mind, that is why I canNOT imagine any customer would be unsatisfied. I am going there soon for a facial and cannot wait.\r\n Give MedSpa a call, it worths every penny you spend since quality service is guaranteed and GREAT customer treat is guaranteed as well. What could one ask for more!!!

.

I am writing this review for the first time on-line because of some hateful things an employee he just let go is posting all over the internet. I have been going to this Med Spa for 3 years now and have possibly received almost all of the services at one point or another. The laser hair removal worked, the veleshape is amazing, the injectables are fairly priced and the specials amazing. Karim is the owner and is on site as much as possible to ensure the BEST possible service from his staff. Just give them a call or pop in ytourself and you too will be hooked on Serena Med Spa, their services and the fantastic staff he NOW has. You will be sooo happy with the results ?

2
★★★★★

I am writing this review for the first time on-line because of some hateful things an employee he just let go is posting all over the internet. I have been going to this Med Spa for 3 years now and have possibly received almost all of the services at one point or another. The laser hair removal worked, the veleshape is amazing, the injectables are fairly priced and the specials amazing. Karim is the owner and is on site as much as possible to ensure the BEST possible service from his staff. Just give them a call or pop in ytourself and you too will be hooked on Serena Med Spa, their services and the fantastic staff he NOW has. You will be sooo happy with the results ?

.

BUYERS BEWARE!!! I have been a loyal client of Serena Med Spa for the last year and I was shocked and disappointed to find out the owner Karim is such a con artist. I recently learned from an employee that he has been using botox and fillers that are not FDA approved without informing his clients just to save a buck!!! He also forces his nurses to do procedures that they are not properly trained for putting his clients at great risk. His entire staff walked out on him because of his shady business practices and the mistreatment they received under his direction. Everytime I go in there I find that it's an entirely new staff because nobody in their right mind can tolerate Karim's antics. If you or anyone you know is a client of Serena, I stongly suggest that you find somewhere else to take your hard earned money. I'm going to make it my mission to post this review as many times as necessary to inform consumers of the fraud I experienced at Serena. VERY UNSATISFIED CLIENT

1
★☆☆☆☆

BUYERS BEWARE!!! I have been a loyal client of Serena Med Spa for the last year and I was shocked and disappointed to find out the owner Karim is such a con artist. I recently learned from an employee that he has been using botox and fillers that are not FDA approved without informing his clients just to save a buck!!! He also forces his nurses to do procedures that they are not properly trained for putting his clients at great risk. His entire staff walked out on him because of his shady business practices and the mistreatment they received under his direction. Everytime I go in there I find that it's an entirely new staff because nobody in their right mind can tolerate Karim's antics. If you or anyone you know is a client of Serena, I stongly suggest that you find somewhere else to take your hard earned money. I'm going to make it my mission to post this review as many times as necessary to inform consumers of the fraud I experienced at Serena. VERY UNSATISFIED CLIENT

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1 out of 3 people found this review helpful.

.

I loved the Radiesse fillers. I used it in my lips and cheeks. The dental block was not painful at all!! I have been back twice and plan to use Serena Medspa for all my cosmetic needs. The Dysport also seems to work better for me than Botox It has lasted longer and smooths around my eyes more evenly. After being introduced to the Radiesse products I doubt I ever need any surgical procedures. It seems to accomplish much of what I need in the way of filling areas that are showing signs of collagen depletion. The nurses are terrific their technique and both are RN's. The other staff members are well educated in their services and products. One real impressive thing they did was call the next day to see how I was recovering and feeling after the procedures. I am a nurse and I think that is really important in quality client care. I love Serena Medspa!! I have told all of my friends!!\r\n\r\n

2
★★★★★

I loved the Radiesse fillers. I used it in my lips and cheeks. The dental block was not painful at all!! I have been back twice and plan to use Serena Medspa for all my cosmetic needs. The Dysport also seems to work better for me than Botox It has lasted longer and smooths around my eyes more evenly. After being introduced to the Radiesse products I doubt I ever need any surgical procedures. It seems to accomplish much of what I need in the way of filling areas that are showing signs of collagen depletion. The nurses are terrific their technique and both are RN's. The other staff members are well educated in their services and products. One real impressive thing they did was call the next day to see how I was recovering and feeling after the procedures. I am a nurse and I think that is really important in quality client care. I love Serena Medspa!! I have told all of my friends!!\r\n\r\n

Pros: Easy to schedule appointments, quiet, serene atmosphere

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\r\nFrom the moment I walked into Serena I felt welcome. The management and nurse were very friendly and knowledgeable. I decided to get Dysport instead of Botox this time. The results were immediate and paralyzed areas that Botox was not able to do. They always have great specials and I will continue to receive all of my esthetic treatments from Serena. They often have a buy and bank option when the product is on sale. \r\nKJW\r\n

2
★★★★★

\r\nFrom the moment I walked into Serena I felt welcome. The management and nurse were very friendly and knowledgeable. I decided to get Dysport instead of Botox this time. The results were immediate and paralyzed areas that Botox was not able to do. They always have great specials and I will continue to receive all of my esthetic treatments from Serena. They often have a buy and bank option when the product is on sale. \r\nKJW\r\n

Pros: Small Personal Environment, Excellent Customer Service

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From the moment I walked into Serena I felt welcome. The management and nurse were very friendly and knowledgeable. I decided to get Dysport instead of Botox this time. The results were immediate and paralyzed areas that Botox was not able to do. They always have great specials and I will continue to receive all of my esthetic treatments from Serena. They often have a buy and bank option when the product is on sale. \r\n\r\nKJW

2
★★★★★

From the moment I walked into Serena I felt welcome. The management and nurse were very friendly and knowledgeable. I decided to get Dysport instead of Botox this time. The results were immediate and paralyzed areas that Botox was not able to do. They always have great specials and I will continue to receive all of my esthetic treatments from Serena. They often have a buy and bank option when the product is on sale. \r\n\r\nKJW

Pros: Small Personal Environment, Excellent Customer Service

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After finding out some recent information, I wouldn't give this place a dime of my money.

0
★☆☆☆☆

After finding out some recent information, I wouldn't give this place a dime of my money.

Pros: experienced staff and great pricing

Cons: parking

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Karim is wonderful but the office staff are awful very rude--I will go elsewhere there are many great medical spas out there.
the last injections I had there were done very quickly and painfully I miss the previous injector and when I mentioned that I was
not happy with dysport no one seemed to care--like I said there are many other places to go and get great not rude service!!

2
★★☆☆☆

Karim is wonderful but the office staff are awful very rude--I will go elsewhere there are many great medical spas out there.
the last injections I had there were done very quickly and painfully I miss the previous injector and when I mentioned that I was
not happy with dysport no one seemed to care--like I said there are many other places to go and get great not rude service!!

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1 out of 2 people found this review helpful.

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I was introduced to elevess at this highland park med spa. I first received the 75 min aroma therapy facial that was so soothing I almost drifted off :) They offer VelaShape as well. Its the next gen and the ONLY FDA approved cellulite and circumference reduction treatment ( look on their web site) . So if you have un shapely spots this is a solution right here in dallas. Give them a call, its affordable, and soo nice.

2
★★★★★

I was introduced to elevess at this highland park med spa. I first received the 75 min aroma therapy facial that was so soothing I almost drifted off :) They offer VelaShape as well. Its the next gen and the ONLY FDA approved cellulite and circumference reduction treatment ( look on their web site) . So if you have un shapely spots this is a solution right here in dallas. Give them a call, its affordable, and soo nice.

Pros: elevess fillers and aroma therapy facial

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My last trip to Serena was about a month ago for a vibraderm procedure. The aesthetician basically burned off skin from the bridge of my nose. When I returned back the following day to complain about the procedure the aesthetician said she over-exfoliated the skin and should heal in 3 days. It's been a month and it's still healing. Yes, STILL healing. Someone at work asked if I had fallen off of a bike. You go to Serena expecting to look better when you leave. Next time I will go to a medical office for any procedure! Beware!

0
★☆☆☆☆

My last trip to Serena was about a month ago for a vibraderm procedure. The aesthetician basically burned off skin from the bridge of my nose. When I returned back the following day to complain about the procedure the aesthetician said she over-exfoliated the skin and should heal in 3 days. It's been a month and it's still healing. Yes, STILL healing. Someone at work asked if I had fallen off of a bike. You go to Serena expecting to look better when you leave. Next time I will go to a medical office for any procedure! Beware!

Pros: Example: best croissants in town

Cons: Blotched vibraderm procedure

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The staff at Serena Medspa is exceptional. They are very knowledgable, friendly and helpful. The services they offer are excellent and the prices are great. They are the package deal! Thank you Serena for all you have done!

2
★★★★★

The staff at Serena Medspa is exceptional. They are very knowledgable, friendly and helpful. The services they offer are excellent and the prices are great. They are the package deal! Thank you Serena for all you have done!

Pros: Wide variety of services and friendly, helpful staff

Cons: Absolutely Nothing!

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I wanted to tell you about my most recent experience with Serena MedSpa. I have been coming to Serena Medspa for the past couple of years, and would not consider changing to any other spa because of what they do for me. I know I am in very competent hands and always know that I will feel 100 times happier and more beautiful every time -with any treatment! \r\n I also KNOW that the staff and -I mean every single one, -really care about me, my wants and needs, and will go out of their way to accomodate me. \r\n\r\nKarim is a what all business owners should be. He really knows how to treat his clients and knows most, if not all of them by first name which is comforting. He remembers you and treats you like you are special. Good old fashioned caring, courtesy and service. More businesses should be run that way these days.\r\n\r\nI was in the past two weekends and, it is glorius to get to go and spend part of my Saturday there, I always feel so pretty and special during and afterwards.\r\n\r\n I have now had Botox, Restylane, Vibraderm(makes your face so soft),Foto IPL, chemical peel and now Dysport at Serena, and I will simply never go anywhere else for any of these types of treatments. The new nurse that did my Restylane and Dysport is Cheryl, and she is excellent. I love her, she is so patient and gentle and never rushes anything she does, she really knows how to put you at ease and make the whole experience something that you will never regret and always look forward to.\r\nIf you ever get a chance, and are thinking about doing any of the types of facials or any other procedure they offer at Serena Medspa, I recommend that you give them a try, I'm so glad I found them and I know you will be too!\r\nSincerely, Kimberly W.

2
★★★★★

I wanted to tell you about my most recent experience with Serena MedSpa. I have been coming to Serena Medspa for the past couple of years, and would not consider changing to any other spa because of what they do for me. I know I am in very competent hands and always know that I will feel 100 times happier and more beautiful every time -with any treatment! \r\n I also KNOW that the staff and -I mean every single one, -really care about me, my wants and needs, and will go out of their way to accomodate me. \r\n\r\nKarim is a what all business owners should be. He really knows how to treat his clients and knows most, if not all of them by first name which is comforting. He remembers you and treats you like you are special. Good old fashioned caring, courtesy and service. More businesses should be run that way these days.\r\n\r\nI was in the past two weekends and, it is glorius to get to go and spend part of my Saturday there, I always feel so pretty and special during and afterwards.\r\n\r\n I have now had Botox, Restylane, Vibraderm(makes your face so soft),Foto IPL, chemical peel and now Dysport at Serena, and I will simply never go anywhere else for any of these types of treatments. The new nurse that did my Restylane and Dysport is Cheryl, and she is excellent. I love her, she is so patient and gentle and never rushes anything she does, she really knows how to put you at ease and make the whole experience something that you will never regret and always look forward to.\r\nIf you ever get a chance, and are thinking about doing any of the types of facials or any other procedure they offer at Serena Medspa, I recommend that you give them a try, I'm so glad I found them and I know you will be too!\r\nSincerely, Kimberly W.

Pros: They really care about you!

Cons: There is no reason that everyone shouldn't try Serena!

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Serena Med Spa was a great choice for me to try Botox for the first time.The staff is friendly, caring, and informative! Being that I had never tried anything like this before, they took the time to explain everything, make me feel comfortable, and answered my questions with much expertise. I was very happy with the results and am definetly going to utilize them for future treatments. The Spa Manager, Amanda, is great with customers and made me feel welcome. They definetly take care of you and have an interest in ensuring you get the results you want. I would highly reccomend Serena to anyone seeking a great experience and competitve pricing.

2
★★★★★

Serena Med Spa was a great choice for me to try Botox for the first time.The staff is friendly, caring, and informative! Being that I had never tried anything like this before, they took the time to explain everything, make me feel comfortable, and answered my questions with much expertise. I was very happy with the results and am definetly going to utilize them for future treatments. The Spa Manager, Amanda, is great with customers and made me feel welcome. They definetly take care of you and have an interest in ensuring you get the results you want. I would highly reccomend Serena to anyone seeking a great experience and competitve pricing.

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Serena Medspa is amazing! I would recommend them to everyone! On my first visit, I was pleasantly surprised by the inviting atmosphere and the warm welcome I received from the spa manager, Amanda. I had started to show signs of aging and wanted to do something about it. I had the Visia skin analysis done to my face. Although it was shocking to see all of the damage I had done to my skin, I was at ease because the spa director, Karim, thoroughly explained what the analysis meant and created a treatment regimen so I could repair the damage I had done to my skin. I began to get Vibraderm treatments and I have already seen fantastic results. I was thoroughly impressed with the knowledgeable staff and will continue to have all of my treatments at Serena Medspa! \n\n \n\n \n\nHow is that??? Change as you wish ;-)\n\n \n\nIf I wouldn't have eaten all of the cookies today, I would've brought them there!!!!\n\n \n\n \n\n

2
★★★★★

Serena Medspa is amazing! I would recommend them to everyone! On my first visit, I was pleasantly surprised by the inviting atmosphere and the warm welcome I received from the spa manager, Amanda. I had started to show signs of aging and wanted to do something about it. I had the Visia skin analysis done to my face. Although it was shocking to see all of the damage I had done to my skin, I was at ease because the spa director, Karim, thoroughly explained what the analysis meant and created a treatment regimen so I could repair the damage I had done to my skin. I began to get Vibraderm treatments and I have already seen fantastic results. I was thoroughly impressed with the knowledgeable staff and will continue to have all of my treatments at Serena Medspa! \n\n \n\n \n\nHow is that??? Change as you wish ;-)\n\n \n\nIf I wouldn't have eaten all of the cookies today, I would've brought them there!!!!\n\n \n\n \n\n

Pros: Best in town!

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This message is for every woman who wants to feel more beautiful. I\r\nmean seriously who does not want to feel like a head turning show\r\nstopping hot mama? I know I do and that's why I have been going to\r\nSerena med Spa for over one year now. There is nothing more gratifying\r\nthan knowing there is a place I can go to relax, pamper and heal from\r\nthe stresses of this life. It's those stresses that wear on our face and\r\nage us too!!! When my skins feels sun kissed and tired I get an awesome\r\nvibraderm abrasion and viola m polished up and ready to go! They have so\r\nmany procedures to choose from. And not only do you get to look better\r\nafter your there, while your there you rest on a temperpdic bed, with\r\nthe calming sounds of water and ocean in the back round. And did I\r\nmention the signature cucumber water???Yummmmmy The staff is amazing and\r\nthe owner Kareem goes above and beyond to make every one feel SO at\r\nhome. There is a serious human element here that is so hard to find in\r\nDallas. Serea med Spa is more than just a place to go to get a botox\r\ninjection; it's a family that truly cares! So what are you waiting for\r\nladies? Go do something for your self and become a believer like me! You\r\nDESERVE IT!\r\n\r\nJennifer

2
★★★★★

This message is for every woman who wants to feel more beautiful. I\r\nmean seriously who does not want to feel like a head turning show\r\nstopping hot mama? I know I do and that's why I have been going to\r\nSerena med Spa for over one year now. There is nothing more gratifying\r\nthan knowing there is a place I can go to relax, pamper and heal from\r\nthe stresses of this life. It's those stresses that wear on our face and\r\nage us too!!! When my skins feels sun kissed and tired I get an awesome\r\nvibraderm abrasion and viola m polished up and ready to go! They have so\r\nmany procedures to choose from. And not only do you get to look better\r\nafter your there, while your there you rest on a temperpdic bed, with\r\nthe calming sounds of water and ocean in the back round. And did I\r\nmention the signature cucumber water???Yummmmmy The staff is amazing and\r\nthe owner Kareem goes above and beyond to make every one feel SO at\r\nhome. There is a serious human element here that is so hard to find in\r\nDallas. Serea med Spa is more than just a place to go to get a botox\r\ninjection; it's a family that truly cares! So what are you waiting for\r\nladies? Go do something for your self and become a believer like me! You\r\nDESERVE IT!\r\n\r\nJennifer

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Deal of the Year-Really!\r\n \r\nOffer Valid for 2 days ONLY - Fri & Sat (Nov 28 & 29 '08) \r\nCall and lock in your SAVINGS NOW for 2009! \r\n \r\n This Deal of the Year, has never been offered before, nor will it be offered again! as manufacturers' raise prices in 2009, we are forced to do the same! \r\n \r\nCALL and BANK YOUR BOTOX and TREATMENTS NOW. \r\n \r\nLook Bold & Beautiful this Holiday Season\r\n$9.50/unit (min 30 units, max 100 units) \r\nElevess: $299, Restylane*: $399 or Juvederm/Perlane*: $474(all prices are per syringe)\r\n * Get up to an additional $100 back. May not be combined with other offers. \r\n \r\nBeautifully Smooth Laser Hair Removal \r\n 60% OFF on ALL Laser Hair Removal*\r\n* New treatment only, sold in packages\r\n \r\nGet Firm & Glowing Skin this Holiday\r\n\r\n70% OFF ReFirme Skin Tightening* + A FREE VibraDerm\r\n50% OFF IPL FotoFacial* + A FREE VibraDerm \r\n\r\nVibraDermabrasion*: $89 each \r\n* New treatment only, sold in packages

2
★★★★★

Deal of the Year-Really!\r\n \r\nOffer Valid for 2 days ONLY - Fri & Sat (Nov 28 & 29 '08) \r\nCall and lock in your SAVINGS NOW for 2009! \r\n \r\n This Deal of the Year, has never been offered before, nor will it be offered again! as manufacturers' raise prices in 2009, we are forced to do the same! \r\n \r\nCALL and BANK YOUR BOTOX and TREATMENTS NOW. \r\n \r\nLook Bold & Beautiful this Holiday Season\r\n$9.50/unit (min 30 units, max 100 units) \r\nElevess: $299, Restylane*: $399 or Juvederm/Perlane*: $474(all prices are per syringe)\r\n * Get up to an additional $100 back. May not be combined with other offers. \r\n \r\nBeautifully Smooth Laser Hair Removal \r\n 60% OFF on ALL Laser Hair Removal*\r\n* New treatment only, sold in packages\r\n \r\nGet Firm & Glowing Skin this Holiday\r\n\r\n70% OFF ReFirme Skin Tightening* + A FREE VibraDerm\r\n50% OFF IPL FotoFacial* + A FREE VibraDerm \r\n\r\nVibraDermabrasion*: $89 each \r\n* New treatment only, sold in packages

Pros: great location and the best specials in Dallas

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I was introduced to Serena Med Spa through a banking relationship. Karim, the director of operations, convinced me to come and try Serena. After many years of going to other spas for all types of treatments, there is no comparison to the experience and outcome that I have had at Serena Med Spa. I initially went to Serena to begin laser hair removal. After several treatments at other spas with little results, I was very leery but decided to give laser hair removal one more chance. And with only a couple treatments I have already seen significant decrease in hair growth. The laser used at Serena Med Spa is far more superior to any others I have ever been treated with. In the past the laser used at another spa, was more painful and less effective. I have highly recommended family, friends and co-workers to visit Serena Med Spa. From the first time that I have walked into the spa, I have been so comfortable there and have been made to feel quite at home. Sonia is one of the best Aestheticians that I have ever come across. She makes you feel so comfortable and is there to answer any question you may have. In fact we are already discussing additional spa treatments for me. \r\n \r\nI?m hooked!\r\n \r\nLynette

2
★★★★★

I was introduced to Serena Med Spa through a banking relationship. Karim, the director of operations, convinced me to come and try Serena. After many years of going to other spas for all types of treatments, there is no comparison to the experience and outcome that I have had at Serena Med Spa. I initially went to Serena to begin laser hair removal. After several treatments at other spas with little results, I was very leery but decided to give laser hair removal one more chance. And with only a couple treatments I have already seen significant decrease in hair growth. The laser used at Serena Med Spa is far more superior to any others I have ever been treated with. In the past the laser used at another spa, was more painful and less effective. I have highly recommended family, friends and co-workers to visit Serena Med Spa. From the first time that I have walked into the spa, I have been so comfortable there and have been made to feel quite at home. Sonia is one of the best Aestheticians that I have ever come across. She makes you feel so comfortable and is there to answer any question you may have. In fact we are already discussing additional spa treatments for me. \r\n \r\nI?m hooked!\r\n \r\nLynette

Pros: fantastic location and Laser Hair removal!

Cons: none!

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Dear Karim,\r\n\r\n \r\n\r\nI wanted to take a moment to thank you and the wonderful staff at Serena spa in Dallas for the special treatment I have received this past year. After botox, fillers and various laser treatments at your location i have found myself not only looking better, but feeling better too! As you know, I recently took a short trip with a wonderful man I've been dating for several months. One morning he looked at me and said ""you look young"". Wow, what a compliment. I won't say my age, but this was huge. In another conversation, a neighbor recently said: ""She (meaning me) has always been good looking but now she is hot"". \r\n\r\n \r\n\r\nI cannot say enough about the professionalism, knowledge and friendliness of the staff at the spa. They have been flawless in the treatments I've received and in the recommendations they have made. I look forward to being a client of Serena's for a long time.\r\n\r\n \r\n\r\nThank you again.\r\n\r\n \r\n\r\nCarmen\r\n\r\n \r\n\r\n

2
★★★★★

Dear Karim,\r\n\r\n \r\n\r\nI wanted to take a moment to thank you and the wonderful staff at Serena spa in Dallas for the special treatment I have received this past year. After botox, fillers and various laser treatments at your location i have found myself not only looking better, but feeling better too! As you know, I recently took a short trip with a wonderful man I've been dating for several months. One morning he looked at me and said ""you look young"". Wow, what a compliment. I won't say my age, but this was huge. In another conversation, a neighbor recently said: ""She (meaning me) has always been good looking but now she is hot"". \r\n\r\n \r\n\r\nI cannot say enough about the professionalism, knowledge and friendliness of the staff at the spa. They have been flawless in the treatments I've received and in the recommendations they have made. I look forward to being a client of Serena's for a long time.\r\n\r\n \r\n\r\nThank you again.\r\n\r\n \r\n\r\nCarmen\r\n\r\n \r\n\r\n

Pros: I have been coming for over a year and love Serena and the staff!

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Oh my goodness! I just got a filler on my laugh lines called elevess. It is amazing! It has a numbing agent in it and is a little thicker than restalyn so it goes further and has less pain going in ( actually no pain) . The nurse that did the injections was fab too! She had a fantastic bedside manner and when I was done we were both so pleased with the results we had to show everyone in the office! Serena Med spa has a offer for Halloween week that is unbeatable! Call today for your appointment, elevess is going to be the new big way to fill in all of your age lines and make you look years younger! Thank you Serena Med spa!

2
★★★★★

Oh my goodness! I just got a filler on my laugh lines called elevess. It is amazing! It has a numbing agent in it and is a little thicker than restalyn so it goes further and has less pain going in ( actually no pain) . The nurse that did the injections was fab too! She had a fantastic bedside manner and when I was done we were both so pleased with the results we had to show everyone in the office! Serena Med spa has a offer for Halloween week that is unbeatable! Call today for your appointment, elevess is going to be the new big way to fill in all of your age lines and make you look years younger! Thank you Serena Med spa!

Pros: Now has Elevess. Great filler! 199% happy!

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This is similar to the old Velasmooth, but VelaShape reduces the results time in HALF! It is also 1/2 the cost! If you are looking to smooth out cellulite or similar issues with your appearance of thighs, butt or arms, try this. This med spa has a special right now with 50% off First treatment and up to 75% off the second. Call today! He has $11.00 botox, discounted restlyn and more. I love this location, it is soooo pretty and the staff is great! Best value in dallas!

2
★★★★★

This is similar to the old Velasmooth, but VelaShape reduces the results time in HALF! It is also 1/2 the cost! If you are looking to smooth out cellulite or similar issues with your appearance of thighs, butt or arms, try this. This med spa has a special right now with 50% off First treatment and up to 75% off the second. Call today! He has $11.00 botox, discounted restlyn and more. I love this location, it is soooo pretty and the staff is great! Best value in dallas!

.

\r\n\r\nI just wanted to drop you a line and tell you again what a wonderful experience I had at your medspa yesterday. When I put my makeup (mineral this time!) on this morning, my face looks great! If you ever have any specials coming up at your medspa, please add me to your mailing list b/c I'd love to come back. Fantastic medspa, service and value!\r\n \r\nThanks again!\r\n \r\nJen\r\n

2
★★★★★

\r\n\r\nI just wanted to drop you a line and tell you again what a wonderful experience I had at your medspa yesterday. When I put my makeup (mineral this time!) on this morning, my face looks great! If you ever have any specials coming up at your medspa, please add me to your mailing list b/c I'd love to come back. Fantastic medspa, service and value!\r\n \r\nThanks again!\r\n \r\nJen\r\n

Pros: Beauty made affordable!

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What first attracted me to Serena Medspa was the Vibraderm procedure. It?s a painless procedure that achieves the same great results I received from Microdermabrasion. \r\n\r\nI?ve been pleasantly surprised, though, by the outstanding service at Serena Medspa. It?s that personal touch which I think sets them apart from the competitors. The staff is friendly and inviting. They ensure that the each customer receives the level of service the customer expects and deserves. \r\n\r\n \r\n\r\nI enjoy going to my appointments and will definitely spread the word about Serena MedSpa. \r\n\r\n \r\n\r\nThanks to all the staff at Serena Medspa. \r\n\r\n \r\n\r\nRuth\r\n\r\n \r\n

2
★★★★★

What first attracted me to Serena Medspa was the Vibraderm procedure. It?s a painless procedure that achieves the same great results I received from Microdermabrasion. \r\n\r\nI?ve been pleasantly surprised, though, by the outstanding service at Serena Medspa. It?s that personal touch which I think sets them apart from the competitors. The staff is friendly and inviting. They ensure that the each customer receives the level of service the customer expects and deserves. \r\n\r\n \r\n\r\nI enjoy going to my appointments and will definitely spread the word about Serena MedSpa. \r\n\r\n \r\n\r\nThanks to all the staff at Serena Medspa. \r\n\r\n \r\n\r\nRuth\r\n\r\n \r\n

Pros: Skill, Value and service

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My experience with Serena Medspa and facials has been fastastic. I have received two 90 minute facials so far ( I feel like I have died and gone to heaven). What a wonderful facial experience. In the past, I have received spa facial treatments from other spa businessess. I have had the best spa experience at Serena Medspa. \r\nThank you for a wonderful experience.\r\n\r\n\r\nSincerely,\r\n\r\nCarol

2
★★★★★

My experience with Serena Medspa and facials has been fastastic. I have received two 90 minute facials so far ( I feel like I have died and gone to heaven). What a wonderful facial experience. In the past, I have received spa facial treatments from other spa businessess. I have had the best spa experience at Serena Medspa. \r\nThank you for a wonderful experience.\r\n\r\n\r\nSincerely,\r\n\r\nCarol

Pros: great service

.

I want to share my experience and results with Serena MedSpa because I am so impressed and my results were trully second to none that I need to share. I am a model who moved to Dallas recently from New York and as a model, I have always done botox and some derma fillers, like restylane and juvederm. After moving here I had tried several places for these services but was not as satisfied. One day a friend recommended Serena MedSpa because of her own experience what the unique ambiance they offered. Initially I was a bit hesitant, however, I first decide to pay them a visit to inquire and see the place. I was welcomed with such integrity and respect that I decided to do schedule an appointment for Botox and Juvederm. On the day of my appointment, the nurse, who does the procedure (who is also a trainer for such procedures), answered all my additional questions and really put me to ease. And my results from the! se procedures were totally incredible. I have been to the best plastic surgeons in New York for Botox and have never got results and the care that I received at Serena MedSpa. Within matter of days, I started seeing the results and was extremely pleased with it. My experience and results were so outstanding that this is the only place I will go to now and highly recommend it to others. Thank you Serena MedSpa for making me feel like a million bucks again! -- Hope K.\r\n \r\n

2
★★★★★

I want to share my experience and results with Serena MedSpa because I am so impressed and my results were trully second to none that I need to share. I am a model who moved to Dallas recently from New York and as a model, I have always done botox and some derma fillers, like restylane and juvederm. After moving here I had tried several places for these services but was not as satisfied. One day a friend recommended Serena MedSpa because of her own experience what the unique ambiance they offered. Initially I was a bit hesitant, however, I first decide to pay them a visit to inquire and see the place. I was welcomed with such integrity and respect that I decided to do schedule an appointment for Botox and Juvederm. On the day of my appointment, the nurse, who does the procedure (who is also a trainer for such procedures), answered all my additional questions and really put me to ease. And my results from the! se procedures were totally incredible. I have been to the best plastic surgeons in New York for Botox and have never got results and the care that I received at Serena MedSpa. Within matter of days, I started seeing the results and was extremely pleased with it. My experience and results were so outstanding that this is the only place I will go to now and highly recommend it to others. Thank you Serena MedSpa for making me feel like a million bucks again! -- Hope K.\r\n \r\n

Pros: LOVE this place! VERY sanitary!

.

I went to Serena Medspa after a friend recommended it and was extremely pleased. Their Aromatherapy Facial is simply out of this world! Its like no other! The facial begins with you on your front, and the therapist does a mini back massage which feels wonderful. Then she has you turn over and begins the facial. The product line they use for the facial is fantastic.... a European line called Decleor. It is a smell good, feel good, total relaxation facial. I was so impressed, and totally enjoyed the experience. I've never had a facial this good! The esthetician had made you very comfortable and did a great job. The atmosphere of the spa was also very pleasing; small details making a big difference. Right from the cucumber water to the stunning flower arrangements, and soothing music. An excellent experience. I will definately be going the! re forever for this one facial! -- Shelly H.\r\n

2
★★★★★

I went to Serena Medspa after a friend recommended it and was extremely pleased. Their Aromatherapy Facial is simply out of this world! Its like no other! The facial begins with you on your front, and the therapist does a mini back massage which feels wonderful. Then she has you turn over and begins the facial. The product line they use for the facial is fantastic.... a European line called Decleor. It is a smell good, feel good, total relaxation facial. I was so impressed, and totally enjoyed the experience. I've never had a facial this good! The esthetician had made you very comfortable and did a great job. The atmosphere of the spa was also very pleasing; small details making a big difference. Right from the cucumber water to the stunning flower arrangements, and soothing music. An excellent experience. I will definately be going the! re forever for this one facial! -- Shelly H.\r\n

Pros: Loved the back massage too!

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I had Vibradermabrason with Sonia today and it was wonderful. I have had microdermabrasion before and truly enjoyed this procedure alot more. Sonia was very open about what she was doing and explained the procedure fully. I would definetly recommend going to Serena Med Sap, it is welcoming, relaxing and oerall and enjoyable place to spend an hour or more.

2
★★★★★

I had Vibradermabrason with Sonia today and it was wonderful. I have had microdermabrasion before and truly enjoyed this procedure alot more. Sonia was very open about what she was doing and explained the procedure fully. I would definetly recommend going to Serena Med Sap, it is welcoming, relaxing and oerall and enjoyable place to spend an hour or more.

Pros: Relaxing, very knowledgeable staff

Cons: None that I can think of

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I visited Serena Med Spa on a recent trip to Dallas.....and I can only tell you that it was one of the best Spa experiences I have had in a long time. The staff were courteous, friendly and knowledgable and they made me feel very comfortable. On my first visit I experienced the Ultimate Rejuvenating Facial.....my skin absolutely glowed and I left the spa feeling completely relaxed. I was so happy with my experience there that I went back a few days later for the Vibrademabration treatment. It was absolutely wonderful and I noticed an improvement right away in some of my fine lines. I'm hooked! I'll definately be back! \r\nGreat spa...great service and top notch products! (I bought and love the Obagi Eye Gel...it's remarkable! I also love the IS Clinical Youth Complex. ) Thank you Serena Medspa for an absolutely fabulous Spa experience!! :) See you soon,

2
★★★★★

I visited Serena Med Spa on a recent trip to Dallas.....and I can only tell you that it was one of the best Spa experiences I have had in a long time. The staff were courteous, friendly and knowledgable and they made me feel very comfortable. On my first visit I experienced the Ultimate Rejuvenating Facial.....my skin absolutely glowed and I left the spa feeling completely relaxed. I was so happy with my experience there that I went back a few days later for the Vibrademabration treatment. It was absolutely wonderful and I noticed an improvement right away in some of my fine lines. I'm hooked! I'll definately be back! \r\nGreat spa...great service and top notch products! (I bought and love the Obagi Eye Gel...it's remarkable! I also love the IS Clinical Youth Complex. ) Thank you Serena Medspa for an absolutely fabulous Spa experience!! :) See you soon,

Pros: Knowledgable Staff, High end products, Great Spa Experience!

Cons: Wish I lived closer!

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On October 7, 2007, I went to a seminar booth hosted by Serena Med Spa and asked to be counseled about Botox injections to soften the lines below my eyes and crows feet. The Serena Med Spa representative told me that the Botox injections would help to get rid of these lines by paralyzing the muscles that make these contractions. I paid Serena Med Spa $240.00 for Botox injections for this purpose. They said the Botox would take effect in 10 days or less and would last 3-5 months. The Botox never took effect. On October 19, I went to the Spa and showed them that I had no paralysis in this area whatsoever. The same representative said that she saw what I was talking about and said that for $75.00 more, she could make the lines go away and that the Botox would really work this time. I told her that what I really wanted was my money back. She and the manager refused, so I went home and took pictures of my eyes with total muscle movement. Serena Med Spa has refused to refund my money and now wants to fix the problem with more Botox at full price! I have since come to find out that Botox that is injected anywhere except between the eyebrows is not approved by the FDA and is considered to be ""off label."" Additionally, the FDA has warned Botox not to advertise that it can help wrinkles anywhere except between the eyebrows. I went to Serena Med spa for Botox shots because they have a doctor on staff and expected to be counseled about these matters (otherwise, why have a doctor do the injections)? Serena Med Spa defrauded me by telling me that Botox would be effective under my eyes, even though the FDA will not allow the makers of Botox to advertise it for this purpose. They were unsympathic, dishonest and mean.

0
★☆☆☆☆

On October 7, 2007, I went to a seminar booth hosted by Serena Med Spa and asked to be counseled about Botox injections to soften the lines below my eyes and crows feet. The Serena Med Spa representative told me that the Botox injections would help to get rid of these lines by paralyzing the muscles that make these contractions. I paid Serena Med Spa $240.00 for Botox injections for this purpose. They said the Botox would take effect in 10 days or less and would last 3-5 months. The Botox never took effect. On October 19, I went to the Spa and showed them that I had no paralysis in this area whatsoever. The same representative said that she saw what I was talking about and said that for $75.00 more, she could make the lines go away and that the Botox would really work this time. I told her that what I really wanted was my money back. She and the manager refused, so I went home and took pictures of my eyes with total muscle movement. Serena Med Spa has refused to refund my money and now wants to fix the problem with more Botox at full price! I have since come to find out that Botox that is injected anywhere except between the eyebrows is not approved by the FDA and is considered to be ""off label."" Additionally, the FDA has warned Botox not to advertise that it can help wrinkles anywhere except between the eyebrows. I went to Serena Med spa for Botox shots because they have a doctor on staff and expected to be counseled about these matters (otherwise, why have a doctor do the injections)? Serena Med Spa defrauded me by telling me that Botox would be effective under my eyes, even though the FDA will not allow the makers of Botox to advertise it for this purpose. They were unsympathic, dishonest and mean.

Cons: I believe their Botox is either diluted, old or they are using it against FDA recommendations.

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I live in Toronto, Canada, and came across Serena Medspa on one of my visits to Dallas. I originally went in for a facial, which was fabulous, however I also asked about their laser hair removal. Every medspa that I had been to in Toronto told me there is no permanent removal for white hair. I was surprised to hear the medical aesthetician tell me that white hair can in fact be treated and removed. I decided to try the treatment, and was very happy. I come from Toronto to visit Serena Medspa for my treatments. I have had 4 treatments so far on my face/neck and the results are amazing. More than half the hair is already gone! I am so pleased. Serena also offers Vibradermabrasion which I love. My skin simply glows and I feel rejuvenated after the treatment. The product line used in the spa is second to none. I have very sensitive skin and the IS Clinical product line has been great for my skin. Even as senior, my skin looks beautiful The staff, ambiance, customer service is wonderful. They cater to your every need. The travel from Toronto is worth it! Thank You Serena for your excellent service.\r\n\r\n

2
★★★★★

I live in Toronto, Canada, and came across Serena Medspa on one of my visits to Dallas. I originally went in for a facial, which was fabulous, however I also asked about their laser hair removal. Every medspa that I had been to in Toronto told me there is no permanent removal for white hair. I was surprised to hear the medical aesthetician tell me that white hair can in fact be treated and removed. I decided to try the treatment, and was very happy. I come from Toronto to visit Serena Medspa for my treatments. I have had 4 treatments so far on my face/neck and the results are amazing. More than half the hair is already gone! I am so pleased. Serena also offers Vibradermabrasion which I love. My skin simply glows and I feel rejuvenated after the treatment. The product line used in the spa is second to none. I have very sensitive skin and the IS Clinical product line has been great for my skin. Even as senior, my skin looks beautiful The staff, ambiance, customer service is wonderful. They cater to your every need. The travel from Toronto is worth it! Thank You Serena for your excellent service.\r\n\r\n

Pros: Technology treats all hair colors and gives results

Cons: Distance to the Medspa

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I went to Serena Medspa for laser hair removal for several areas including upper lip, underarms and bikini. I went to Smooth Solutions previously for 2 years and did not get satisfactory results even after at least 10-12 treatments on my upper lip and bikini area. After spending my time and money and not getting the results, I did the research and found out that the type of laser used makes a huge difference in the results achieved. I found Serena Medspa after researching the laser technology that would be most effective and produce optimal results on hair removal. That is Syneron's Elos Technology. Serena is one of the few places that offers this technology for everything from Laser Hair Removal, to FotoFacials, Skin Tightening and Laser Vein Removal. My first visit to Serena was wonderful. I was so impressed at the ambiance and atmosphere. It totally takes you away from the stresses of life and relaxes you. From being at the previous laser hair removal place which was a no frills, red and purple decor, and very clinical setting I was pleasantly surprised. Serena's setting is very high end, without high end prices. Their prices are very affordable and have great payment plans. Serena provides alot more value for your money. Aside from all of that, after only 2 treatments on my underarms, my hair has already significantly reduced. Laser on the bikini area is very bearable. You the choice of applying lidocaine to the area, which definitely makes a difference. The Elos technology from Syneron is gentle; the the laser handpiece has a larger surface area, thus, treating areas more quickly, and effectively. The aestheticians are sensitive to your needs, make you feel comfortable and at ease. I was so happy with the laser hair removal, I have since tried several other treatments including Botox, which I am SO happy with! My forehead is wrinkle free! Their Aromotherapy Facial which has become my favourite. I hightly recommend Serena Medapa. \r\n\r\n

2
★★★★★

I went to Serena Medspa for laser hair removal for several areas including upper lip, underarms and bikini. I went to Smooth Solutions previously for 2 years and did not get satisfactory results even after at least 10-12 treatments on my upper lip and bikini area. After spending my time and money and not getting the results, I did the research and found out that the type of laser used makes a huge difference in the results achieved. I found Serena Medspa after researching the laser technology that would be most effective and produce optimal results on hair removal. That is Syneron's Elos Technology. Serena is one of the few places that offers this technology for everything from Laser Hair Removal, to FotoFacials, Skin Tightening and Laser Vein Removal. My first visit to Serena was wonderful. I was so impressed at the ambiance and atmosphere. It totally takes you away from the stresses of life and relaxes you. From being at the previous laser hair removal place which was a no frills, red and purple decor, and very clinical setting I was pleasantly surprised. Serena's setting is very high end, without high end prices. Their prices are very affordable and have great payment plans. Serena provides alot more value for your money. Aside from all of that, after only 2 treatments on my underarms, my hair has already significantly reduced. Laser on the bikini area is very bearable. You the choice of applying lidocaine to the area, which definitely makes a difference. The Elos technology from Syneron is gentle; the the laser handpiece has a larger surface area, thus, treating areas more quickly, and effectively. The aestheticians are sensitive to your needs, make you feel comfortable and at ease. I was so happy with the laser hair removal, I have since tried several other treatments including Botox, which I am SO happy with! My forehead is wrinkle free! Their Aromotherapy Facial which has become my favourite. I hightly recommend Serena Medapa. \r\n\r\n

.

If you are looking for an extremely positive experience and amazing results, this medspa is the place to go. I have done laser treatments, chemical peels, and vibradermabrasions. I have always had problems with acne and after my treatments I have really clear skin. Now I just go for a treatment every couple of months. Also, the vibradermabrasion is a very relaxing session. For the laser hair removal, I am really impressed by the aestheticians. I have done laser hair removal at other places and it has always been a rough, painful experience. At Serena, I don't dread my appointments as they always make me as comfortable as possible and continuously gauge my level of pain throughout the session. Also, I have never experienced any burns, marks, scars, etc. and my hair is almost completely gone (I have a few sessions left). I highly recommend Serena medspa, you won't find any place that matches the service you will receive there.

2
★★★★★

If you are looking for an extremely positive experience and amazing results, this medspa is the place to go. I have done laser treatments, chemical peels, and vibradermabrasions. I have always had problems with acne and after my treatments I have really clear skin. Now I just go for a treatment every couple of months. Also, the vibradermabrasion is a very relaxing session. For the laser hair removal, I am really impressed by the aestheticians. I have done laser hair removal at other places and it has always been a rough, painful experience. At Serena, I don't dread my appointments as they always make me as comfortable as possible and continuously gauge my level of pain throughout the session. Also, I have never experienced any burns, marks, scars, etc. and my hair is almost completely gone (I have a few sessions left). I highly recommend Serena medspa, you won't find any place that matches the service you will receive there.

Pros: Excellent service, amazing results

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Karim is one of the owners and he consulted me ( very kindly) on laser hair removal. It's a touchy subject for me and he made me feel better about the choice to do it and showed me many different ways I can make it affordable as well. I have seen many 'specials' out there, but I can tell you , it's not only where you go, but who you trust. if you are looking for a compassionate service for your beauty needs, I would highly recommend this Medspa to everyone. Beauty may be skin deep, but the feelings you have about yourself are allot deeper. Feel your best today! Go to Serena medspa.

2
★★★★★

Karim is one of the owners and he consulted me ( very kindly) on laser hair removal. It's a touchy subject for me and he made me feel better about the choice to do it and showed me many different ways I can make it affordable as well. I have seen many 'specials' out there, but I can tell you , it's not only where you go, but who you trust. if you are looking for a compassionate service for your beauty needs, I would highly recommend this Medspa to everyone. Beauty may be skin deep, but the feelings you have about yourself are allot deeper. Feel your best today! Go to Serena medspa.

Pros: Very kind and compassionate about your beauty needs and wants.

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This is a beautiful and amazing MedSpa. Walking in you feel like you are in a serene, safe place. The first thing that caught my eye was the table with the beautiful orchids floating in panels of glass and water. The touches of natural beauty in this med spa are perfect. This Medspa is warm and inviting while being a great place for not only Women but Men as well. It?s hard to capture here on this page, it?s such a fantastic medspa , I wanted to try everything! They have a room for each different treatment, like laser hair removal ( ask about the payment plan offer, it?s very affordable), Botox, or teenage acne treatments, perfect for a mothers day gift or special occasion gift! I chose an aromatherapy facial today. This one is focused on the holistic side of the mind and body aspect of pampering. It starts with a warm mini massage on your back, then the different layers of facial scrubs and pampering starts ( I think we did 5 different masks) . The whole experience lasts for a full 75 min for only $135! AMAZING value! The Gal that worked on me was fantastic as well! And if her beauty is a sample of what taking care of yourself can look like then I am on board! Her touch was so gentle, that if you close your eyes the facial feels like caresses. Pure Bliss! My skin simply glowed after and I felt refreshed and ready to tackle the rest of my week. You just have to go and see this for your self. It?s tucked in on across the street from Starbucks in the Preston Center . It?s perfect if you are on the go and want to shop, drink and eat after because of its location. If you are from out of town get a map and make this a destination. It reminded me a little of Sausalito in California where the spas are quaint and tasteful. Another world ?.. Go now! Get your groove of serenity on today in a sterile environment of a med spa with the advantage of the simple gifts of facials along with other beauty choices like Botox, laser hair removal and photo facials!

2
★★★★★

This is a beautiful and amazing MedSpa. Walking in you feel like you are in a serene, safe place. The first thing that caught my eye was the table with the beautiful orchids floating in panels of glass and water. The touches of natural beauty in this med spa are perfect. This Medspa is warm and inviting while being a great place for not only Women but Men as well. It?s hard to capture here on this page, it?s such a fantastic medspa , I wanted to try everything! They have a room for each different treatment, like laser hair removal ( ask about the payment plan offer, it?s very affordable), Botox, or teenage acne treatments, perfect for a mothers day gift or special occasion gift! I chose an aromatherapy facial today. This one is focused on the holistic side of the mind and body aspect of pampering. It starts with a warm mini massage on your back, then the different layers of facial scrubs and pampering starts ( I think we did 5 different masks) . The whole experience lasts for a full 75 min for only $135! AMAZING value! The Gal that worked on me was fantastic as well! And if her beauty is a sample of what taking care of yourself can look like then I am on board! Her touch was so gentle, that if you close your eyes the facial feels like caresses. Pure Bliss! My skin simply glowed after and I felt refreshed and ready to tackle the rest of my week. You just have to go and see this for your self. It?s tucked in on across the street from Starbucks in the Preston Center . It?s perfect if you are on the go and want to shop, drink and eat after because of its location. If you are from out of town get a map and make this a destination. It reminded me a little of Sausalito in California where the spas are quaint and tasteful. Another world ?.. Go now! Get your groove of serenity on today in a sterile environment of a med spa with the advantage of the simple gifts of facials along with other beauty choices like Botox, laser hair removal and photo facials!

Pros: Great value! Ask about the pay as you go hair laser removal! Very affordable :)

Cons: A little hard to find. Kate street is tucked in the Preston Center shopping area ( highland park)

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WOW! What an ""Experience"".\r\n\r\nI called Serena Medspa for microdermabrasion and chemical peel and I learnt about this new procedure called VibraPeel. I made an appointment for a free consult and then decided to have the treatment done. The first treatment and I was astonished at the results. Wow!\r\n\r\nFrom the moment I arrived to the spa, the treatments, the staff and the ambiance to the time I left, it was a total satisfying experience that I will remember forever! What topped it off was the results I got not to mentioned, I loved their cucumber water! You should try it!\r\n\r\nSince then, I have had a FotoFacial and a Massage and what can I say I am hooked on this place. I have also scheduled an appointment for Botox and Juvederm.\r\n\r\nThank you Serena for a memorable experience and truly living by your guiding principles of honesty, integrity and results. \r\n\r\nSarah P.

2
★★★★★

WOW! What an ""Experience"".\r\n\r\nI called Serena Medspa for microdermabrasion and chemical peel and I learnt about this new procedure called VibraPeel. I made an appointment for a free consult and then decided to have the treatment done. The first treatment and I was astonished at the results. Wow!\r\n\r\nFrom the moment I arrived to the spa, the treatments, the staff and the ambiance to the time I left, it was a total satisfying experience that I will remember forever! What topped it off was the results I got not to mentioned, I loved their cucumber water! You should try it!\r\n\r\nSince then, I have had a FotoFacial and a Massage and what can I say I am hooked on this place. I have also scheduled an appointment for Botox and Juvederm.\r\n\r\nThank you Serena for a memorable experience and truly living by your guiding principles of honesty, integrity and results. \r\n\r\nSarah P.

Pros: Services, Results, Ambiance and Experience

Cons: Distance for me as I live in Southlake, however, for place Iike this, I would drive 50 miles.

Message from Serena Medspa

Your Imagination is Our Reality.



Welcome to Serena MedSpa, where a Relaxing Journey to Ageless Beauty Begins.

Rated No. 1 place for Botox and Fillers in University Park/Highland Park area. Read on to see how...



Luxury and expert medical care come together to give you a unique age defying and skin rejuvenating experience. Serena MedSpa is Dallasâ?? beauty oasis, offering non invasive, no downtime treatments designed to reverse the visible signs of aging.



Your imagination is our reality.

Come Experience a Relaxing Journey to Ageless Beauty. Everyone is talking about it in Dallas - come see what all the buzz is all about at Serena MedSpa for yourself.



Medical Director: Dr. Charles Wallace, M.D., F.A.C.S.

Board Certified | American Board of Plastic Surgery, Member ASPS

More about Serena Medspa

LASER TREATMENTS â?˘ IPL Skin Rejuvenation With FotoFacial RFâ?˘ â?˘ Advanced Levulan Photodynamic Facial Therapy â?˘ Beautifully Smooth Laser Hair Removal â?˘ Leg Vein Laser Therapy â?˘ Fractional Laser Treatment for Wrinkle Reduction â?˘ ReFirmeâ?

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From injectables and laser treatments to facials, medical spa features a diverse menu of aesthetic improvement services.

 

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