H&R Block

★★★☆☆
Your single source for tax preparation & online tax services. File taxes online or using our great tax preparation software to e-file taxes
  • 1400 N Main St

    Cleburne, TX 76033

    Map & Directions
  • 817-369-8537

About H&R Block

Categories
  • Tax Return Preparation
Hours
M 9am-5pm, Tu Closed, W 9am-3pm, Th 9am-2:30pm, F-Su Closed
3.0 3
Hi! Sign in to let us know how H&R Block was?
Write a Review
.

I have always used H&R Block, I just moved here to Cleburne though and am using this office on Main st. for the first time. When we walked in the older lady at the front desk was short with us like it was a hassle to service us and answer our questions. Also the lady who did our taxes made us feel stupid when we asked questions. Overall the experience was terrible, I will most likely make a complaint to the manager as well. H&R block is always efficient and great but this office in particular needs an overhaul in the customer service department. I could not belive how rude they all were.

1
★☆☆☆☆

I have always used H&R Block, I just moved here to Cleburne though and am using this office on Main st. for the first time. When we walked in the older lady at the front desk was short with us like it was a hassle to service us and answer our questions. Also the lady who did our taxes made us feel stupid when we asked questions. Overall the experience was terrible, I will most likely make a complaint to the manager as well. H&R block is always efficient and great but this office in particular needs an overhaul in the customer service department. I could not belive how rude they all were.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Only one year did I have a problem with this company. To this day, we (the customers) still don't know why the "rapid refunds" were delayed for over a month, yet we still had to pay for the rapid refund fees. Not fair at all.

Despite that one time, H & R Block does provide quick and easy refunds. If you filed with them before, they usually have your information already onhand. They can easily pull your record up and this will bypass you having to fill out many forms.

Overall, I like this company. I just wish they would lower their fees some.

4
★★★★☆

Only one year did I have a problem with this company. To this day, we (the customers) still don't know why the "rapid refunds" were delayed for over a month, yet we still had to pay for the rapid refund fees. Not fair at all.

Despite that one time, H & R Block does provide quick and easy refunds. If you filed with them before, they usually have your information already onhand. They can easily pull your record up and this will bypass you having to fill out many forms.

Overall, I like this company. I just wish they would lower their fees some.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We have been having our taxes done here for many years, except for one year, that we regreted. We have the same Lady that does our taxes every year. She is so very nice and a pleasure to do business with. Sometimes the wait is a bit long, but it is worth it. They have a nice office and parking is not really a problem. If the parking area is full, you can park across the street. There is always parking there.
The whole staff is very efficient and tries to keep everything going smooth.

4
★★★★☆

We have been having our taxes done here for many years, except for one year, that we regreted. We have the same Lady that does our taxes every year. She is so very nice and a pleasure to do business with. Sometimes the wait is a bit long, but it is worth it. They have a nice office and parking is not really a problem. If the parking area is full, you can park across the street. There is always parking there.
The whole staff is very efficient and tries to keep everything going smooth.

Was this review helpful to you?
Ratings_icons Ratings_icons

Message from H&R Block

H&R Block Inc. is the world's preeminent tax services provider, having served more than 400 million clients since 1955. H&R Block provides income tax return preparation and related services and products via a nationwide network of approximately 13,000 company-owned and franchised offices and through TaxCut online and software solutions. H&R Block is the only tax company that offers you, our customer, in-person services, TaxCut software and online solutions.

Editorial from

In Short
Known for its green block logo, this Kansas City, Mo.-based company started helping customers complete their annual income tax forms in 1955 the same year the IRS stopped doing...

Key Points

  • Tax preparation
  • Business services
  • Banking solutions
 

Wait, you're the expert.

If you've been to or used H&R Block, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review