A+ Waterworks, Inc.

★☆☆☆☆

About A+ Waterworks, Inc.

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We contracted A+ waterworks to perform an upper sewer lateral repair, where they would burst the existing sewer pipe, plumb, tie in, test, get it inspected, and raise the clean out. However when we contacted the Vallejo Sanitation & Flood Control District we found out that our upper sewer lateral doesn't pass the inspection because the soil around the clean out on the street was never compacted, which we had called A+ waterworks at least twice about and they had told us they would send a crew out there later that day to compact the soil. Vallejo Sanitation & Flood Control District also couldn't pass the inspection because a concrete pad around the district clean out wasn't installed. When we called them about it, Nasser told us that none of the other properties have so he'll come by "later today" to fix the problem as he told us about the soil compacting.

- A+ waterworks also didn't supply us with a christy box cover for the second clean-out that was installed next to the house. When we called them about it multiple times, we again were told that someone will come out later that day to bring it to us. That never happened. When we brought up the same complaint about two weeks ago, Nasser got quite hostile over the phone. We ended up buying the christy box cover ourselves as it can be a hazard to anyone walking near the area.

When we try to contact them, they always give us the run around or tell us that they will take care of it later today but as indicated that never happens. Our main problem was we had paid them the day that we had thought they finished their job, so obviously from their point of view they don't want to waste their time doing what was contractually obligated of them.

1
★☆☆☆☆

We contracted A+ waterworks to perform an upper sewer lateral repair, where they would burst the existing sewer pipe, plumb, tie in, test, get it inspected, and raise the clean out. However when we contacted the Vallejo Sanitation & Flood Control District we found out that our upper sewer lateral doesn't pass the inspection because the soil around the clean out on the street was never compacted, which we had called A+ waterworks at least twice about and they had told us they would send a crew out there later that day to compact the soil. Vallejo Sanitation & Flood Control District also couldn't pass the inspection because a concrete pad around the district clean out wasn't installed. When we called them about it, Nasser told us that none of the other properties have so he'll come by "later today" to fix the problem as he told us about the soil compacting.

- A+ waterworks also didn't supply us with a christy box cover for the second clean-out that was installed next to the house. When we called them about it multiple times, we again were told that someone will come out later that day to bring it to us. That never happened. When we brought up the same complaint about two weeks ago, Nasser got quite hostile over the phone. We ended up buying the christy box cover ourselves as it can be a hazard to anyone walking near the area.

When we try to contact them, they always give us the run around or tell us that they will take care of it later today but as indicated that never happens. Our main problem was we had paid them the day that we had thought they finished their job, so obviously from their point of view they don't want to waste their time doing what was contractually obligated of them.

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