Interior Door Concepts

★★☆☆☆
  • 2501 Central Pkwy # C2

    Houston, TX 77092

    Map & Directions
  • 713-467-3667

About Interior Door Concepts

Categories
  • Doors

Home & Garden

Home & Garden
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I hired them to do my french doors and closet doors installation. The door installation took way longer than expected and I honestly dont know how it ended up taking so long but all in all it came out pretty good.

3
★★★☆☆

I hired them to do my french doors and closet doors installation. The door installation took way longer than expected and I honestly dont know how it ended up taking so long but all in all it came out pretty good.

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This company does not know how to run a business. I had them come out to measure for new doors in my home. They left with my existing doors and did not come back with the new doors for over a month. This was during the holidays and it was an embarrassment to have our closets exposed. Don't believe them when they say they will have the doors back in 4 days. I also had requested a special order door in which they "lost" the order 3 times and after 4 months asked if I still wanted to order. Are you kidding me?

1
★☆☆☆☆

This company does not know how to run a business. I had them come out to measure for new doors in my home. They left with my existing doors and did not come back with the new doors for over a month. This was during the holidays and it was an embarrassment to have our closets exposed. Don't believe them when they say they will have the doors back in 4 days. I also had requested a special order door in which they "lost" the order 3 times and after 4 months asked if I still wanted to order. Are you kidding me?

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Customer service is non-existent with these people. They showcase pet door installations but that's a joke. Ordered the door and they installed the provided pet's door. This was for my daughter and for a move-in at her new home so lots was going on. The workman installed the door and then said it needed weatherstripping which was extra. Turns out, that was already on the contract --- which provides a 12 month workmanship warranty. Finally got a return call and the owner Dave came out to finish the job. Told us the collar parts for door were in the battery compartment and they were (but had to ask). A few days later right after movein it was clear that the Pet's door wasn't closing properly and the installation was not completed properly. Called numerous times, sent emails --- completely ignoring us. Still trying to get a resolution with him, so DON'T EVER USE THIS FIRM UNLESS YOU LIKE TO DEAL WITH PROBLEMS SINCE THEY OBVIOUSLY ARE POORLY SKILLED AND HAVE NO REGARD FOR CUSTOMER SERVICE.
Disliked:
Their service is terRible and their honesty is questionable.

1
★☆☆☆☆

Customer service is non-existent with these people. They showcase pet door installations but that's a joke. Ordered the door and they installed the provided pet's door. This was for my daughter and for a move-in at her new home so lots was going on. The workman installed the door and then said it needed weatherstripping which was extra. Turns out, that was already on the contract --- which provides a 12 month workmanship warranty. Finally got a return call and the owner Dave came out to finish the job. Told us the collar parts for door were in the battery compartment and they were (but had to ask). A few days later right after movein it was clear that the Pet's door wasn't closing properly and the installation was not completed properly. Called numerous times, sent emails --- completely ignoring us. Still trying to get a resolution with him, so DON'T EVER USE THIS FIRM UNLESS YOU LIKE TO DEAL WITH PROBLEMS SINCE THEY OBVIOUSLY ARE POORLY SKILLED AND HAVE NO REGARD FOR CUSTOMER SERVICE.
Disliked:
Their service is terRible and their honesty is questionable.

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