Allure Salon

630-499-8260

646 Frontenac St
Unit 101 Aurora, IL 60504

www.alluresaloninaurora.com

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Categories:

Audiologists, Beauty Salons, Cosmetologists, Spas, Day Spas

Products & Services:

Eyebrow threading Full face threading Full body waxing Hair cuts and color Facials

Insiders:

Nisha T. sangeeta r. Mariejose M. Ruhee C. Tali K.
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Tuesday through Saturday 10am - 7pm Sundays 12pm - 5pm Closed on Mondays

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Eyebrow threading is only $5! Excellent service at reasonable prices. We offer threading, waxing, facials, and hair services.

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Reviews for Allure Salon

Ratings_icons Allure Salon has rude employees!!

Nisha T.

I had the misfortune of going to Allure last week. The receiponist was a young girl who also threaded my eyebrows. The place was messy and looked unhygenic. Not to mention that there was another employee there who was chatting on her cell-phone really loudly and non-stop .

The girl who did the threading had so much attitude. She didnt like the interruption to whatever she was watching on her laptop . So it was like she doing me a huge favour by agreeing to do the threading.

I am not suprised the place is empty and wouldnt reccomend this to anybody. Take your business to the Rivaz salon where the employees are definitely more professional and muct nicer!

Posted 09/16/09 | Report Abuse

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Response from this business:

Nisha, replied on 09/25/09
Dear Nisha, We will discuss this rude behavior with Vandana and hopefully she will pay more attention to customers than she does her computer from now on. Unfortunately, we can't ask the employees to stop talking on the phone as long as they are not serving anyone and doing their job. We broom, mop, and dust every day so please clarify what was messy so we can improve and word harder. We apologize for the low level of customer service you received and we are always trying to take criticism as a mode to improve ourselves. Thank you.
Ratings_icons Allure Salon is great at what they do

sangeeta r.

I go to Allure on a regular basis to get facial, threading and waxing. They are by far the best in what they do. Very nice to talk with and eyebrows are shaped perfectly. I would highly recommend them. Shabana does great facial. Vandana is great at shaping my eyebrows.
Sangeeta

Posted 08/02/09 | Report Abuse

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Response from this business:

Thank you Sangeeta replied on 09/25/09
We appreciate your business and look forward to serving you. =)
Ratings_icons Best haircut without the non-sense

Mariejose M.

Ive been to this place a couple of times and was pleased by the short wait and great haircuts my kids and I got. Not having to make an appointment is another plus.

Posted 05/21/09 | Report Abuse

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Response from this business:

Thank you replied on 09/25/09
We appreciate your business!
Ratings_icons Great with eyebrows

Ruhee C.

They are excellent when it comes to eyebrows, esp for the price we are paying ($5 - But they're only a couple of them who do a very good job, so you are going to have find the right person to do them). Besides that everything is over-priced and I wouldn't recommend getting face wax/upper lip done because my mom got it done once and she had a rash the next day. This only happened at their salon and some young girl was working on her, so I'm positive that not everyone in the Salon is experienced.

Their Salon looks dirty and unorganized most of the time. Sometimes they wait is too long on weekends and maybe they should consider setting up appointments so that we would not have to wait too long. I called to make an appointment once and she said they will take me in 2:30 but the place was so packed, I had to wait till...3:00, so I was a little angry about that and I realized there's absolutely no point in setting up an appointment.

I go there for my eyebrows so I'm not too upset with their service but they should really consider setting up appointments on weekends and hire some more experienced people. However, I won't recommend anyone to go there because the customer service is actually pretty bad but I don't mind much because I go there about once a month only but others might not appreciate it too much.

Posted 04/24/09 | Report Abuse

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Response from this business:

Let us know how we can improve. replied on 05/13/09
If you feel as though the wax is too hot, please let us know. Unfortunately, due to high volume, we don't take appointments for threading. It's hard to take appointments for services that don't last for more than 10 minutes. If we could find someone even more experienced willing to work for us for peak times, we wouldn't say no. It's just difficult finding reliable people. Please tell us what we do wrong specifically so we can raise our level of customer service. Thank you.
Ratings_icons Great experience for the money

Tali K.

I have had my eyebrows threaded here 3 times with great results. It is super cheap at $5. The customer service is acceptable; they aren't over the top friendly, but have been professional and most importantly work quickly and you can get in and out of there in 20 minutes max with no appointment. This isn't the cleanest place, but I personally can handle it for the 5 minutes it takes to get my eyebrows done. I think I get more than what I pay for here - for this particular service anyway. I love the shaping and end result of my eyebrows!

Posted 04/23/09 | Report Abuse

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Response from this business:

Thank you. replied on 05/13/09
We appreciate your business!
Ratings_icons Unprofessional and High Prices

Purvee R.

I agree with whoever said their prices are too high (considering the service we get!!). They are very unprofessional and someone needs to tell the owner's daughter to drop the attitude! She acts like she's doing you a favor by talking to you. I remember this one time she was so rude to this Indian lady who was there, I feel sorry for the people who have to deal with her. Oh and I agree their facials are not up to the mark and they don't know what they are doing. Most of them don't have a good idea of HOW to give a facial. And they DO get annoyed if you ask for an employee whose work you appreciate! Man, what a bunch of unprofessionals. And please wash your hands properly before you do our eyebrows, they smell like food!!!!

Basically, you don't get what you pay for! I only go there when I'm too lazy to drive some where far (They are about 2 mins away from my house!)

Posted 04/19/09 | Report Abuse

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Response from this business:

Dear Purvee, replied on 05/13/09
Please specify what was wrong with the service you received? The owner's daughter only works one day a week, so it is very easy to avoid her. Everyone is satisfied with the way the owner does facials, maybe you should talk to her about your dissatisfaction on the phone or in person and she will be glad to address any issues you have. Also, as long as you get your work done and you are satisfied by SOMEONE'S work, why would the owner be upset by who you want serving you?
Ratings_icons please dont go..

A M.

I would not go here unless I've an emergency. from owner to all the employees, everyone is inexperience. once one of the girls peeled of my upper lip skin from the side while waxing. their prices are very high. the owner doesn't appreciate if u like work of her employees and you ask for someone in particular. they would tell you in front of others! once i had my coworkers to join me. she got facial, after facial her eyes got red and you could tell that the job wasn't done right and she was also not satisfied at all! please don't waste your money!

Posted 03/22/09 | Report Abuse

1 out of 2 people found this review helpful.

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Response from this business:

You can ask for someone in particular. replied on 05/13/09
The owner has no problem with you asking for any employee that you wish. Feel free!! We just can't do anything if they aren't working that day or if you have to wait for them to finish the client they are currently helping before they get to you. The employees and the owner love it when you like someone's work and you are happy!
Ratings_icons NK

N K.

I went to Allure a couple months back . I wasn't too pleased with the service and neither with the attitude. I think the staff is inexperienced and its pricy for the level of service provided

Posted 06/13/08 | Report Abuse

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Response from this business:

I'm sorry about your experience. replied on 09/14/08
I'm really surprised with this negative feedback because we never treat our customers with disrespect. Do you remember who attended you and which services do you feel were too pricey? We'd be glad to address these issues!

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