Red Rock Residentials, Inc.

★★☆☆☆
  • P.O. Box 258

    Lehi, UT 84043

    Map & Directions
  • 801-656-2162

About Red Rock Residentials, Inc.

Categories
  • Concrete Contractors
  • Air Conditioning Contractors
  • Heating Contractors
  • HVAC Contractors
Details
  • Furnace Repair

Home Construction & Remodeling

Home Construction & Remodeling
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Like the other review said, they are very friendly and great to talk to... That is until, you give them your money, and then you can't get in contact with them. They kept giving my wife the run around. And they also told us that we would get free tune ups for as long as we have their heater... apparently you don't, they will just say what they have to in order to get the sale. What a bunch of bull crap! (This website made me edit how the real word I used) Stay away from them!

1
★☆☆☆☆

Like the other review said, they are very friendly and great to talk to... That is until, you give them your money, and then you can't get in contact with them. They kept giving my wife the run around. And they also told us that we would get free tune ups for as long as we have their heater... apparently you don't, they will just say what they have to in order to get the sale. What a bunch of bull crap! (This website made me edit how the real word I used) Stay away from them!

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Marcus, is very friendly and I really think they want to do a good job. However, I have had to call them back 3 different times to fix the same issue that they diagnosed as a problem on a service call I purchased from City Deals. To date, I too have never received the expensive air filters that we ordered from them. I wasn't having problems with my heater prior to their service call a couple of months back, but once they replaced a "faulty" part, I have had the same issues with it blowing cold air and not firing on.

I wish the expertise and ability to make sure my heater is operational was equal to their politeness! Unfortunately, I would not recommend this company if your goal is to have a working heater in your home. However, if you want a friendly person to talk to and someone that will try to make good on their work, this is the company for you!

I hope this is not a company that intentionally scams people by recommending things that don't need to be done and I will give them the benefit of the doubt as long as they keep coming back to "fix" this problem that began occuring after their service!

2
★★☆☆☆

Marcus, is very friendly and I really think they want to do a good job. However, I have had to call them back 3 different times to fix the same issue that they diagnosed as a problem on a service call I purchased from City Deals. To date, I too have never received the expensive air filters that we ordered from them. I wasn't having problems with my heater prior to their service call a couple of months back, but once they replaced a "faulty" part, I have had the same issues with it blowing cold air and not firing on.

I wish the expertise and ability to make sure my heater is operational was equal to their politeness! Unfortunately, I would not recommend this company if your goal is to have a working heater in your home. However, if you want a friendly person to talk to and someone that will try to make good on their work, this is the company for you!

I hope this is not a company that intentionally scams people by recommending things that don't need to be done and I will give them the benefit of the doubt as long as they keep coming back to "fix" this problem that began occuring after their service!

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Service is horrible! They left debris in my ducts that falls out of the ceiling in the basement and they never sent the $120 ES filters I purchased. They do not return calls or emails regarding this and have not processed my requested refund from the product I have not received. No one likes to be scammed - giving them one star is being generous.

1
★☆☆☆☆

Service is horrible! They left debris in my ducts that falls out of the ceiling in the basement and they never sent the $120 ES filters I purchased. They do not return calls or emails regarding this and have not processed my requested refund from the product I have not received. No one likes to be scammed - giving them one star is being generous.

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Todd Lesher is a very capable, dependable young man who did a great job for us at a reasonable price. We recommend him highly.

2
★★★★★

Todd Lesher is a very capable, dependable young man who did a great job for us at a reasonable price. We recommend him highly.

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