Pet Depot

★★☆☆☆

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Pets & Animals

Pets & Animals
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Countrymax Support Ctr

6290 State Rte 96 Victor, CA

1.5 8
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I bought a border collie puppy for $400.00 from pet depot and she also experienced kennel cough after about the first night. The prices were way too high and the service was not very good at all. I am much happier shopping at PETCO now.

1
★☆☆☆☆

I bought a border collie puppy for $400.00 from pet depot and she also experienced kennel cough after about the first night. The prices were way too high and the service was not very good at all. I am much happier shopping at PETCO now.

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I don't like to see businesses fail, but they never seemed to be very helpful. There prices were very high also. I make the extra drive to Farmington CountryMax. Prices are better, the staff is more knowledgeable, and I can get alot more stuff there.

1
★☆☆☆☆

I don't like to see businesses fail, but they never seemed to be very helpful. There prices were very high also. I make the extra drive to Farmington CountryMax. Prices are better, the staff is more knowledgeable, and I can get alot more stuff there.

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I'm thinking about buying a hamster... I will take your advise and i will tell them everything i don't want. You guys were a reallly great help. Love you all!
thanks guys!

1
★☆☆☆☆

I'm thinking about buying a hamster... I will take your advise and i will tell them everything i don't want. You guys were a reallly great help. Love you all!
thanks guys!

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I went to look around the place and I spotted a beagle/baset hound puppy and fell in love with her right there. I bought her for close to 400 took her home and everything was good... for about the first night. The next day I noticed she had a cough and had trouble breathing. I took her to the vet where they informed me she had a severe case of kennel cough and she would have to stay at the vets for 3 days...
I love my puppy but i will never buy another animal from Pet Depot or any other petshop again.

1
★☆☆☆☆

I went to look around the place and I spotted a beagle/baset hound puppy and fell in love with her right there. I bought her for close to 400 took her home and everything was good... for about the first night. The next day I noticed she had a cough and had trouble breathing. I took her to the vet where they informed me she had a severe case of kennel cough and she would have to stay at the vets for 3 days...
I love my puppy but i will never buy another animal from Pet Depot or any other petshop again.

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0 out of 1 people found this review helpful.

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I too had a bad experience with Hamsters in this location as well as dogs. My kids wanted hamsters for their birthdays, only to bring them home and BOTH HAD BABIES the next day. I called the store and they told me that they had no way of knowing if a hamster was pregnant. I thought you were animal experts and to see the protruding stomach may have been a good give away. My next trip was to look at puppies. They had a very adorable bulldog there and of course a sucker that I am fell in love. I asked the price... $2500 - yes $2500, I asked the woman if she was crazy and she said her brother just bought one from a BREEDER for $2000. My response - well you certainly are not a breeder and where's the AKC papers. They had none, so why would I pay that much. Yes I do think their facilities are clean, but have you ever really tried to get help there no matter what department you are in. Its as if they all stand at the front.
I'd rather go to Lollypop farms, at least i know i am saving a life.

1
★☆☆☆☆

I too had a bad experience with Hamsters in this location as well as dogs. My kids wanted hamsters for their birthdays, only to bring them home and BOTH HAD BABIES the next day. I called the store and they told me that they had no way of knowing if a hamster was pregnant. I thought you were animal experts and to see the protruding stomach may have been a good give away. My next trip was to look at puppies. They had a very adorable bulldog there and of course a sucker that I am fell in love. I asked the price... $2500 - yes $2500, I asked the woman if she was crazy and she said her brother just bought one from a BREEDER for $2000. My response - well you certainly are not a breeder and where's the AKC papers. They had none, so why would I pay that much. Yes I do think their facilities are clean, but have you ever really tried to get help there no matter what department you are in. Its as if they all stand at the front.
I'd rather go to Lollypop farms, at least i know i am saving a life.

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0 out of 1 people found this review helpful.

.

Its expensive but I have not had any problems here! I have purchased two dogs from here and I see them cleaning the cages frequently! Our dogs are fine and we adore them! I have seen a hamster with wet tail there and the woman told me not to get that one. I guess it depends on the sales person.

4
★★★★☆

Its expensive but I have not had any problems here! I have purchased two dogs from here and I see them cleaning the cages frequently! Our dogs are fine and we adore them! I have seen a hamster with wet tail there and the woman told me not to get that one. I guess it depends on the sales person.

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1 out of 1 people found this review helpful.

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We tried to find out how much it would cost to have our dogs groomed there. We went to the store at about 7:45pm on a Friday night (the store and grooming area were open until 9:00pm according to the sign out front) but we couldn't find a single person that could tell us anything about grooming. There was no one in the grooming area at all; when we asked the cashier if she could help us, she said that she would page the groomer, but then she never did; we walked through the store trying to find the groomer (we caught her name from the cashier), but found someone else who didn't know where the groomer was nor where to find any information about grooming. Basically, the only thing we got out of the visit was the store phone number and instructions to call the store at some other time. We tried calling the store a few days later and no one ever picked up the phone. Very frustrating!

1
★☆☆☆☆

We tried to find out how much it would cost to have our dogs groomed there. We went to the store at about 7:45pm on a Friday night (the store and grooming area were open until 9:00pm according to the sign out front) but we couldn't find a single person that could tell us anything about grooming. There was no one in the grooming area at all; when we asked the cashier if she could help us, she said that she would page the groomer, but then she never did; we walked through the store trying to find the groomer (we caught her name from the cashier), but found someone else who didn't know where the groomer was nor where to find any information about grooming. Basically, the only thing we got out of the visit was the store phone number and instructions to call the store at some other time. We tried calling the store a few days later and no one ever picked up the phone. Very frustrating!

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0 out of 1 people found this review helpful.

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I took my daughter to buy a pet hamster for her birthday. She wanted a female. The guy helping us searched around the hamster pen to find a female - he held one up - my daughter like it immediately. The fur around the hamster's privates was matted and looked wet. He said that it has Wet Tail and we needed a medicine that he showed us to treat it - but he acted like it wasn't that big of a deal - he did not tell us that the hamster could die from it! I SHOULD HAVE done more research before we purchased this hamster - before we fell in love with it - but it turns out that after I looked on the internet - wet tail is deadly for hamsters and it is due to unclean cage conditions. Our hamster died after two days and my daughter was devastated! And when we brought the hamster back to exchange it, I told the same man what I had learned on the internet and he acted as if he already knew that! No one said they were sorry for what happened. Why would this pet shop sell us an animal that they knew had a deadly disease and could die at any time? Be sure that you read up on the animal that you intend to purchase BEFORE hand and know what to look for before you buy it. Ask them alot of questions.

2
★★☆☆☆

I took my daughter to buy a pet hamster for her birthday. She wanted a female. The guy helping us searched around the hamster pen to find a female - he held one up - my daughter like it immediately. The fur around the hamster's privates was matted and looked wet. He said that it has Wet Tail and we needed a medicine that he showed us to treat it - but he acted like it wasn't that big of a deal - he did not tell us that the hamster could die from it! I SHOULD HAVE done more research before we purchased this hamster - before we fell in love with it - but it turns out that after I looked on the internet - wet tail is deadly for hamsters and it is due to unclean cage conditions. Our hamster died after two days and my daughter was devastated! And when we brought the hamster back to exchange it, I told the same man what I had learned on the internet and he acted as if he already knew that! No one said they were sorry for what happened. Why would this pet shop sell us an animal that they knew had a deadly disease and could die at any time? Be sure that you read up on the animal that you intend to purchase BEFORE hand and know what to look for before you buy it. Ask them alot of questions.

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0 out of 1 people found this review helpful.

 

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