Furnituregeek.com

★★★★☆
34.1973 -79.768
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800-662-2612

185 West Evans st.

Florence, SC

29502

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Home & Garden

Home & Garden
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4.0 4
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Reviews 1 - 4 of 4.
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I ordered bedroom furniture from two different manufacturers. One manufacturers pieces came in on a timely basis but the other was severly delayed due to credit issues the company had with the manufacturer. First, they would NOT deliver the pieces that WERE in, they made me wait until all arrived to be delivered at one time. God forbid they have to pay extra for shipping. SIX MONTHS later the rest shows up BUT the shipping company they use decide they aren't coming out my way for 3 weeks therefore, I must wait even longer. They did not offer any concessions, no discounts for my wait, no speedy delivery, NOTHING. They wouldn't even respond to my phone calls or emails when I complained. I would NOT recommend this company to ANYONE. They NEVER answer the phone, and they RARELY answer voicemails. When they say they will call you back, they email you instead so they don't have to DEAL with you. What company wouldn't bend over backwards to make a customer happy for a situation that was their fault???? NEVER AGAIN!!!!

1
★☆☆☆☆

I ordered bedroom furniture from two different manufacturers. One manufacturers pieces came in on a timely basis but the other was severly delayed due to credit issues the company had with the manufacturer. First, they would NOT deliver the pieces that WERE in, they made me wait until all arrived to be delivered at one time. God forbid they have to pay extra for shipping. SIX MONTHS later the rest shows up BUT the shipping company they use decide they aren't coming out my way for 3 weeks therefore, I must wait even longer. They did not offer any concessions, no discounts for my wait, no speedy delivery, NOTHING. They wouldn't even respond to my phone calls or emails when I complained. I would NOT recommend this company to ANYONE. They NEVER answer the phone, and they RARELY answer voicemails. When they say they will call you back, they email you instead so they don't have to DEAL with you. What company wouldn't bend over backwards to make a customer happy for a situation that was their fault???? NEVER AGAIN!!!!

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I just completed a purchase of a bedroom suite and dining room table and chairs.

Furnituregeek wasn't my first choice and that was my mistake. After several month of dealing with another store I was able to get a refund and started from scratch at furnituregeek.

The outcome:
I couldn't be happier with the staff (Trent/Matt/delivery team, et al).

Like another poster, Price=Excellent, Quality=Excellent, Delivery=Outstanding, Service=Tops (an item was omitted fromthe shippment, but the followup to correct the deficiency...EXCELLENT) and communication=Completely Satisified.

In closing I will say, the next furniture purchase I make I willl start with a call to furnituregeek.

Again, Thanks!
RL

5
★★★★★

I just completed a purchase of a bedroom suite and dining room table and chairs.

Furnituregeek wasn't my first choice and that was my mistake. After several month of dealing with another store I was able to get a refund and started from scratch at furnituregeek.

The outcome:
I couldn't be happier with the staff (Trent/Matt/delivery team, et al).

Like another poster, Price=Excellent, Quality=Excellent, Delivery=Outstanding, Service=Tops (an item was omitted fromthe shippment, but the followup to correct the deficiency...EXCELLENT) and communication=Completely Satisified.

In closing I will say, the next furniture purchase I make I willl start with a call to furnituregeek.

Again, Thanks!
RL

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I had a recent purchase and the experience was very pleasant.

Price: Excellent
Quality: Excellent
Delivery: Satisfied
Service: Very good (They work with you if there is a problem.)
Communication: Very Prompt ?? (Thanks Kristen C & Bridget H )
Choice of Products: Plenty to choose from

My overall experience was much better than a recent purchase from Laz-e-boy furniture store in my city. The only issue was, they couldn??t deliver my order in a single delivery. There were very minor issues with couple of items and they were helpful in getting them replaced at no cost.

I highly recommend them to my friends.

5
★★★★★

I had a recent purchase and the experience was very pleasant.

Price: Excellent
Quality: Excellent
Delivery: Satisfied
Service: Very good (They work with you if there is a problem.)
Communication: Very Prompt ?? (Thanks Kristen C & Bridget H )
Choice of Products: Plenty to choose from

My overall experience was much better than a recent purchase from Laz-e-boy furniture store in my city. The only issue was, they couldn??t deliver my order in a single delivery. There were very minor issues with couple of items and they were helpful in getting them replaced at no cost.

I highly recommend them to my friends.

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I found exactly what I was looking for when I bought discount kid's furniture sold by Furniture Geek. After I called my customer-service representative over the weekend to confirm delivery, all I had to do was tell the deliverymen where it went. They even put it together.

5
★★★★★

I found exactly what I was looking for when I bought discount kid's furniture sold by Furniture Geek. After I called my customer-service representative over the weekend to confirm delivery, all I had to do was tell the deliverymen where it went. They even put it together.

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1 out of 1 people found this review helpful.

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