Insider Pages Reviews for oncall 25/8 Computer & Laptop Repair

1 Stars: Stay Away (by Kevin D.)

Kevin D. — Mon, 21 Dec 2009 23:35:00 GMT

I had to call back three times before getting a diagnosis. Finally got a quote of $400 to replace the motherboard but the person I spoke to couldn't breakdown the parts and labor cost. I told them I was going to explore my options and contact Dell to try to get the motherboard replaced under warranty. Response was "no problem, just let us know what you want to do." No mention of a $50 storage fee if I didn't pick it up in 14 days. I won the battle with Dell to replace the defective motherboard but had to pay 50 bucks to get my computer back. To be fair, the company discloses the "storage" fee in microscopic text on the bottom of their invoice but made no mention of it when I spoke to them on the phone. Bad, bad way to do business.

5 Stars: Absolute Best = Alexandria, VA oncall 25/8 Computer & Laptop Repair is (by Kyle B.)

Kyle B. — Thu, 03 Sep 2009 00:52:00 GMT

Dell Laptop - Hard Drive crashed. These guys recovered and mirrored the data then installed a new hard drive in less that 24hrs. Works great! I am a Project Manager, and this company wins on Cost, Schedule and Performance + a guarantee for their work.

5 Stars: Excellent Service from Oncall (by Rosanne N.)

Rosanne N. — Sat, 29 Aug 2009 17:27:00 GMT

When my brand new computer broke for the first time I was in hysterics. I randomly found Oncall 258 through Google search and filled out a service request form. Within 24 hours I had a confirmation e-mail telling me my problem was received. 48 hours later I had a real, live person on my phone telling me to bring it in. Nestled in Alexandria, the people at Oncall (Steve & Co.) are very friendly, personable, fair in their prices, and reassuring. Since I live in Maryland I was also grateful that there was no deadline to pick up or drop off my computer, as Alexandria is a little far. The customer service and prices are completely reasonable: the diagnosis is absolutely free! I couldn't find a better deal anywhere else. I highly recommend them to anyone who isn't technologically savvy. My last service with them was absolutely free! I will definitely be bringing my computer back to them in the future.

4 Stars: My Guys are Oncall (by Angel H.)

Angel H. — Fri, 14 Aug 2009 14:10:00 GMT

Steve and the techs at Oncall are great! I have gone through numerous problems with my laptop and they were sympathetic and helpful at every step. From a dying hard drive through bios errors and a virus thrown in for a little fun... They always came back in record time and a reasonable price. One service was even at no charge - you can't beat free! You can even buy 'hours' of service that don't expire and are not machine specific. I will gladly trust them with any future concerns and have already recommended them to friends griping about computer concerns.

1 Stars: Retired Grandmother Trumps Computer Technicians! (by Lisa A.)

Lisa A. — Fri, 31 Jul 2009 02:22:00 GMT

After spending 6 hours total with Verizon online technical support configuring my new wirelessnwired router, my Internet Explorer would not display pages. I am a nurse, not a computer weenie, so I called "Oncall 25/8" to come and help me get my internet working correctly. They came out to the house right on time and proceeded to "examine" the two computers in the house, along with the router that I had just installed. After about an hour, they called their "mother ship" and told them what it was going to take to fix the computers' problem and then told me it would cost me $319 to fix the issue. That was a lot of money for me considering I just bought my daughter a brand new laptop for $800. But, they were already here and assured me that it would be corrected for this amount. After about 2 1/2 hours they tell me that the problem is the DSL coming into the house and that until it is repaired, there is nothing they can do. I ask them "point blank" if when the DSL is repaired if the computers will be fixed and they tell me "yes". So, my husband and I each take of a 1/2 day to be there for the Verizon technician, only to have him prove "beyond a shadow of a doubt" that the DSL is, in fact, coming into the house at the correct speed (as a matter of fact, 4X faster than what we are paying for). So, we call "Oncall 25/8" back and tell them that the DSL is repaired and the problem still exists. After much discussion with my husband, they reluctantly agree to come back out and see if they can rectify the situation. The technician practically said that there was absolutely nothing that could be done to the computers on site and that he would have to take at least the newer computer back to the shop for diagnostics, but that was all he could do...he could not get Windows Internet Explorer to display web pages correctly.
Enter my mother, a retired federal government worker, who downloaded the instruction manual from the new router, found out that there was a "downgrade" that needed to be downloaded, and that the factory settings needed to be restored after the download. Then, the computers were rebooted and they are running faster than they have ever run before!!! So, my advice to anyone considering hiring "Oncall 25/8"....call my mother first! We asked for our money back and were told that they will not do that, so I am doing the next best thing and warning anyone who may consider using this company.

1 Stars: Bad and expensive! (by Andrea M.)

Andrea M. — Thu, 25 Jun 2009 02:21:00 GMT

They sucks, charge a lot and bad customer service, don't even think to go there! Have my laptop fixed there, it broke after 1 week, called them they say unrelated problem and need to replace the motherboard, already paid 275 for the repair.

5 Stars: Great Save! (by Cella C.)

Cella C. — Fri, 24 Apr 2009 05:10:00 GMT

They guys at 25/8 saved several years of hard work for me and I am deeply grateful. They were unable to recover the information from a destroyed thumb drive, however were successful in recovering the same information from a damaged external hard drive I had dropped. 25/8 was quick, professional and cost-effective, and I highly recommend them to anyone in need of a computer repair.

5 Stars: Great Service (by Mark C.)

Mark C. — Sat, 28 Mar 2009 16:54:00 GMT

We needed a minor fix on our Vaio laptop. We didn't have an appointment. We just walked in and they took care of it in about 10 minutes. They could have made us leave it with them, but the staff at On Call went the extra mile. Thanks On Call. I'll recommend you to all of my business associates.Mark Corallo

5 Stars: onCall 25/8 in Upper Marlboro (by Ernie S.)

Ernie S. — Fri, 20 Mar 2009 04:28:00 GMT

The folks at On Call 25/8 are fantastic. They came out promptly, worked quickly and took care of everything as promised. I will be calling them for all of my computer service needs!

1 Stars: These guys are unprofessionall! don't use them. (by Steve Y.)

Steve Y. — Thu, 19 Mar 2009 14:22:00 GMT

Hi, this is not a good company at all. They will try to charge you lots of money, they will give fake diagnostics, may be with the price they will ask you you can go ahead and buy a new computer.

They will say they they do a "free" diagnostic, they will try to pick up your machine "for free", if they got it you are trapped, and if you opt not to do the repair they will ask you for $50 delivery fee! My advice to you: don't trust these guys!

5 Stars: great service. (by Glenn C.)

Glenn C. — Thu, 19 Mar 2009 03:39:00 GMT

I had issues with my laptop and I called onCALL 25/8 to repair my computer. A technician came to my home and took my computer to their shop and returned it back to me in a very timely manner. Several days later, the same problem happened with my computer again. I called onCALL 25/8 again and a technician returned to my home and fixed my laptop on the spot...for FREE!!! onCALL 25/8's customer service and professionalism, along with the friendly and knowledgeable technicians, made it a pleasure for me to do business with them. I would call upon onCALL 25/8 again for all of my computer related problems.

5 Stars: Great Service!!! (by Linda O.)

Linda O. — Thu, 12 Mar 2009 07:14:00 GMT

Thank You OnCall 25/8, Inc Team!!! The team provided generous assistance, prompt response, honest assessment of the problem and a fair price for quality service within my budget! I am extremely satisfied with my computer experience and will recommend OnCall 25/8 to anyone who has any computer issues!!!

5 Stars: Get the job done right. (by eric h.)

eric h. — Wed, 25 Feb 2009 13:40:00 GMT

These guys are excellent. They did great work on my laptop, and were willing to work within my budget, did I mention that they were pretty fast? I would highly recommend using them instead of sending a computer back to the manufacturer which could take months.

4 Stars: On Call 25/8 Saved My Laptop and my Relationship! (by Dana S.)

Dana S. — Mon, 24 Nov 2008 08:14:00 GMT

My cat peed on my boyfriend's laptop--while it was open, right on the keyboard! He took the laptop to Best Buy, initially. They kept it for 2 weeks, sent it to Kentucky and back, only to tell us they wouldn't touch it. They wrapped it in a bright plastic bag and labeled it a biohazard!

So I took the laptop to On Call 25/8. I had first called after hours but got a tech on the phone quickly. He chuckled at my situation, said he'd dealt with a laptop that a toddler had peed on, and said there is hope. They were friendly, did the diagnostics within 48 hours as promised, and a couple days later the laptop was fully cleaned and fixed. I think their rates were competitive. It may seem a little expensive, but it was a lot of labor and they did a great job!

The laptop is fine and the boyfriend isn't so mad anymore (though he and the cat are not on great terms...) I recommend On Call 25/8 and would use them again!

5 Stars: Great Experience (by Katrina D.)

Katrina D. — Fri, 14 Nov 2008 09:37:00 GMT

On Call 25/8 did exactly what they said they were going to. My laptop had problems and my warranty had run out so I remembered using On Call 25/8 a few years ago and having a great experience. They are much faster than anyone else in the industry and tell you only the facts. Their message service quickly responded with a call when they said they would and was never late! They do a great job and explain it to you so you can understand. They answered every question I had and every time I spoke with any person on their staff it was nothing but courteous. And it was all within my budget!

4 Stars: easy to find... (by carina g.)

carina g. — Tue, 30 Sep 2008 07:02:00 GMT

came to see their place while i was driving along duke st. so when my pc broke its their store that first came to my mind, oncall 25/8. i visit and brought my pc with me. they ask me to leave it and call them after 24hours. and then they already told me what was wrong and fixed it. these guys knew what they were doing and im confident that they really do. right now im satisfied how my pc works, faster than ever.

5 Stars: onCALL 25/8 fixed my printer issues (by John A.)

John A. — Mon, 22 Sep 2008 07:46:00 GMT

Prompt service. Within my budget. Definitely recommend these guys. They asked me if I did a good job - I said yes. They asked me to put some testimonials online - I did. They did a great job and will help you too!!!

5 Stars: GREAT WORK 25/8 (by Mary Jo K B.)

Mary Jo K B. — Wed, 03 Sep 2008 12:17:00 GMT

My PC wouldn't work at all due to a virus that got on my Machine. I was using Comcast.net McAfee free virus protection with the Comcast Broadband Internet sevice that I use provides. Comcast wqs no help they referred me to McAfee which is in their office. McAfee was no help they referred to to HP. HP said my computer was no longer under warranty and for $49.95 I could purchase a 15 day warranty. I told them if I had to pay them that I would call a computer repair service. So I called onCall 25/8 because of my excellent past service that I had with them. I had a technician out the very next day and he discovered that my whole system was taken over by a virus. That was on a Thursday and I called on Saturday like the Technician told me to. MY computer was fixed by Monday like he promised and it was delivered to me on Tuesday. Thank you, Nima for delivering my computer so fast. and Keith for helping me today getting my Internet favorites .
Everytime I called at got courteous service with people that all cared about my problems and solved them.

5 Stars: Comments on OnCall 25/8 Service (by Robert M.)

Robert M. — Sat, 30 Aug 2008 09:35:00 GMT

For several years, I have had the opportunity to ask for the service of OnCall 25/8 for a variety of computer-related problems/challenges. I have found OnCall 25/8 service representatives to be helpful, knowledgeable, and completely competent with solving my computer needs.

I will call on OnCall 25/8 again if the need for computer service arises.

1 Stars: completely unsatisfied (by Robert D.)

Robert D. — Thu, 07 Aug 2008 10:01:00 GMT

Let me explain my bad experience with oncall 25/8

1. I asked for a free diagnosis for my gateway laptop and they were pretty diligent in picking up the laptop.

2. after 3 days I was still waiting for a quote from them so I called and got to know it costs a bomb to fix it. (I knew what the problem was with my laptop - an inverter had gone bad and because of that I had no display)

They said they will have to replace my LCD (wrong Diagnosis) because know it was only the inverter

3. since I knew their diagnosis was incorrect... I told them I won't go ahead with troubleshooting - then they were ready to bargain - reduce the price...

4. But I got to know from multiple reviews online that they are not good.

to cut the long story short when I did get my laptop back after almost 3 weeks - The LCD screen was damaged (broken), USB was damaged.

Now I really have to replace my LCD - I feel helpless - Already filed a complaint with BBB

5 Stars: Inexperienced User (by Katherine L.)

Katherine L. — Mon, 28 Jul 2008 13:41:00 GMT

oncall 25/8 has been remarkable every time I have called. It has been extremely helpful both in my home and when done remotely. I highly recommended this company. It is very professional.

4 Stars: Thank You Oncall25/8 Alexandria VA (by Antoinette H.)

Antoinette H. — Fri, 25 Jul 2008 06:01:00 GMT

My first encounter with Oncall25/8 was last year and not being a 'computer savvy' person needed experienced help so looked through the phone book. I called three company's and only one returned my call which was 25/8 and an appointment was made for the next day. The tech arrived gave a diagnostic and I accepted he took my computer to the workshop to clean-up viruses and run ant-virus software. I had my computer back with 24 hours the tech offered me a 'buying time' which means that should I need help again I had already paid for it.
A couple of days ago I uncounted problems again i.e printer not working and computer very slow I made an appointment and this time two techs arrived...one of which was a trainee...they were both professional, respectful overall very pleasant. They went to work and within under one hour had the whole job done...which included a general clean up of miscellaneous items and up dated my anti-virus program. The fee....nothing, not one cent as I purchased three and half hours on the previous occasion.This leaves me with two and a half hours in credit for any future help that I may need.
Well Done 25/8 the techs are 'keepers' and I have already spread the 'good news' to colleagues and friends.

4 Stars: I renewed my contract because they always come through. (by Liz M.)

Liz M. — Thu, 22 May 2008 06:44:00 GMT

I want to commend onCALL for the outstanding service I've received from their technicians.
Larry recently responded to my request in a timely manner . He found the problem in a matter of minutes. My computer went to their shop and was serviced and returned in a few days, working better than before.
Their technicians are extremely polite and they answer all of my questions.
I've had a contract with them and renewed, due to their outstanding service. It's always a pleasure working with the onCALL technicians.

5 Stars: Long time customer (by Greg S.)

Greg S. — Sat, 10 May 2008 11:24:00 GMT

They always come through. I have been a customer since they first opened and it's always nice to know their shop is there when I need the help. - Dr. Stone

2 Stars: 5 weeks and still broken... (by Andrew S.)

Andrew S. — Sat, 26 Jan 2008 15:42:00 GMT

They gave my laptop back to me still broken claiming they had fixed it a couple weeks after I gave it to them. (They had not). Five weeks into my oncall experience they properly diagnosed the problem but decided to give it back to me still broken because they thought it was best if I took it to the manufacturer. I did get a full refund and some free new parts, but I wish my computer worked...

Service was rude and condescending.

5 Stars: Very helpful (by G E.)

G E. — Sun, 23 Dec 2007 09:16:00 GMT

The service performed by onCall 25/8 was prompt, and reasons were given as to what was needed to correct the problems. I would recommend the company to others.

5 Stars: Thanks onCall! (by Andrew S.)

Andrew S. — Sat, 22 Dec 2007 05:05:00 GMT

When I have computer problems, I take it to onCall 25/8. They're great. They give you fast service. They have very Knowledgeable employees. No problems.

5 Stars: fast and friendly (by Dan R.)

Dan R. — Fri, 21 Dec 2007 19:14:00 GMT

I brought my computer into onCall 25/8 one day and the next day it was ready. Now that's great service. The staff was friendly and I'm a satisfied customer.

5 Stars: really friendly, great service. (by ricky r.)

ricky r. — Fri, 21 Dec 2007 17:06:00 GMT

I was looking for some software for my computer. The guys here at onCALL 25/8 not only had the software, but they installed it for me in great time.

Thanks onCALL 25/8!

1 Stars: horrible service (by john s.)

john s. — Tue, 18 Dec 2007 20:14:00 GMT

firstly really think twice before repairing a computer compared to buying a new or even a used computer. i spent $300 to repair mother board 11 days later it broke and they said was unrelated. i could have bought a pretty good used laptop for not much more.

i think most people who walk in there don't realize the cost of just buying new. plus anyone who gives free estimate usually will take more in back end.
i would strongly tell u do not go there.

5 Stars: Hard to find power cord, they had it!! (by Hewan D.)

Hewan D. — Mon, 17 Dec 2007 17:39:00 GMT

Recently I have lost the Micky Mouse power cord for my Dell laptop Power adapter. All I did was bring in my AC adapter to onCALL 25/8, Inc. and I was in and out with no problems. Fast and friendly service. Thanks onCALL!!!

5 Stars: Quality says it all!! (by Aaron C.)

Aaron C. — Mon, 17 Dec 2007 17:06:00 GMT

I was having issues with my computer, so I bought the parts to build a new one, onCALL did a great job with that. A couple months down the road, I decided I needed the new PC to be the same as my old one, so I asked them if they could do this for me, AND THEY DID!!

Beyond my expectations in terms of what I needed and desired. If you need quality work, call onCALL 25/8, Inc. ASAP!!!

5 Stars: Great work at a great price! (by Joe K.)

Joe K. — Mon, 17 Dec 2007 16:40:00 GMT

I recently took my laptop to onCALL 25/8 because of power issues. They isolated the problem to be the power jack, and repaired it in good time. Thanks onCALL!

5 Stars: Great computer repair service (by Scott B.)

Scott B. — Sat, 15 Dec 2007 14:57:00 GMT

Had problems with re-boot of laptop. Oncall 25/8 did a good job extracting and backing up my data. Although I later decided not to have any work done, they provided me with an external hardrive and with a five year warranty. Overall they were responsive, fast and straight-forward during the whole process.

5 Stars: Quick and Honest!! (by Chris D.)

Chris D. — Sat, 15 Dec 2007 14:38:00 GMT

Service was quick and honest. My machine did not need any hardware or software repair and they did not charge me, since no work was required. I really appreciated their integrity.

5 Stars: Superb customer service! (by Jeff F.)

Jeff F. — Sat, 15 Dec 2007 14:06:00 GMT

I had a hardware issue relating to the power jack that was quickly diagnosed and repaired. The vendor arranged for pick-up of the laptop at my job, so everything was extremely convenient. Nothing could be easier; I am a very pleased customer.

5 Stars: Best Computer Shop!!! (by Norman R.)

Norman R. — Sat, 08 Dec 2007 08:49:00 GMT

I went to 3 computer shops looking for a special memory chip. Oncall 25/8 was the only shop that had it. I use Oncall 25/8 for all my computer repair needs.

5 Stars: onCALL 25/8 service is GREAT!! (by Brian S.)

Brian S. — Fri, 07 Dec 2007 10:20:00 GMT

When my computer became sluggish ansd unresponsive, Oncall 25/8 had it up and running in a couple of days They reinstalled all my software and files making sure that everything worked. Additionally they went over everything they did with me and made sure I could find all my files. My computer is up and running like new. Oncall 25/8's customer service is excellent.

5 Stars: Best Service!@ (by Paul S.)

Paul S. — Sat, 01 Dec 2007 14:11:00 GMT

`I had a crashed disk drive and wanted to save my data. Oncall 25/8 not only saved my data but my computer as well. Thus, I did not have to buy another computer as planned at least for another year or so. When I returned with additional computer problems, I received immediate service.

5 Stars: Oncall 25/8 service (by Darlene M.)

Darlene M. — Thu, 29 Nov 2007 10:13:00 GMT

Oncall 25/8 did exactly what they said they were going to do and that was fix my computer completely. The technicians were very knowledgeable and polite. They were able to get all of my issues resolved even when it involved tehm coming back to my house to make sure everything is right. They were still able to get my computer up and running the same as it was before. I was very pleased with their service and will certainly call them again in the future.

5 Stars: Great customer service oriented company. (by Bill M.)

Bill M. — Tue, 27 Nov 2007 10:46:00 GMT

I recently had oncall 25/8 install my new mac - they kept in touch with me throughout the day so I knew when they would be arriving and if they were going to be late. They have a very professional, customer service oriented approach to their business. After the mac was set up I had a couple of minor issues and difficulties. They were quick to schedule an appointment and give me a hand. Since they considered the additional work a part of the set up they additional work. Highly recommended!!

5 Stars: OnCall was great, unlike Dell support (by Rebecca B.)

Rebecca B. — Mon, 26 Nov 2007 09:11:00 GMT

My computer was running very slow, but OnCall 25/8 was able to get me fixed up and save me some money because my computer was still under warranty with Dell. Saved me a bundle. After spending a lot of time with Dell, the guys at Oncall were able to get my machine fixed quickly and did exactly what I wanted them to do. Dell was not able to get the issue resolved, but OnCall did. Great job all around. They were very courteous and efficient.

5 Stars: onCALL 25/8 saved my life! (by Jim T.)

Jim T. — Sat, 24 Nov 2007 11:51:00 GMT

I purchased new computer from a national chain. Their 'experts' lost all of my backup data and I thought life as I knew it was over. A good friend recommended 25/8, saying that they are very courteous and professional.

His recommendation was great. In one day, 25/8 reclaimed my files from my old computer and had me in business on my new one. I will be a customer for life.

5 Stars: Quick service! (by Agus P.)

Agus P. — Fri, 23 Nov 2007 14:37:00 GMT

on call 25/8 was really efficient in fixing my computer that has problems with the usb ports. Instead of replacing the motherboard like i asked, they corrected the problem and fixed it on the fly. I wanted it to be done on the same day, and they fixed it in just 4 hours. I am extremely pleasant with the efficiency and professionalism that on call 25/8 staff showed.
I would really recommended their service to anyone who needs help with computer repair.

5 Stars: Great Experience! (by Melissa S.)

Melissa S. — Tue, 20 Nov 2007 14:02:00 GMT

I randomly found onCALL 25/8 Computer Repair in the Yellow Pages and wasn't sure what to expect, but have been pleasantly surprised. The staff was very nice and extremely helpful. The service was quick and the parts came with warranties (always a plus). As a non-computer person, I was a bit worried about be up sold with a lot of stuff I didn't really need, but that was not ever an issue. I would definitely recommend them to friends in need.
Melissa

1 Stars: Good and quick service at reasonable price (by Robert N.)

Robert N. — Tue, 20 Nov 2007 11:02:00 GMT

I brought in my daughter's laptop HP which had a cracked LCD screen.
The personnel at oncall258 were extremely helpful, ordered the new screen the same day and the very next day were able to repair the laptop, and at a reasonable price.

I would recommend their service to anyone...

5 Stars: Need your computer checked out??? (by Candace A.)

Candace A. — Mon, 19 Nov 2007 16:52:00 GMT

The staff at OnCall 25/8 is prompt to take your call and to work on your problem. They are excellent... they will get the job done and the computer back to you asap. No messin' around. They give good tips and advice on how to make things work better along with fixing the problem. I don't hesitate to recommend their services- they're really top of the line! Plus they are easy to talk to and they don't make you feel bad that maybe you don't know what you're doing in this new technology!

5 Stars: Great service, time and time again (by Bob J.)

Bob J. — Mon, 19 Nov 2007 10:55:00 GMT

I've been using oncall 25/8 for my computer and network repairs for nearly a year now. Again and again they're able to solve my problems without breaking a sweat! They've been fast to find and fix the problems and their service technicians are friendly and knowledgeable. I'd recommend their services to anyone I know looking for help with their computers or networks.

5 Stars: Excellent service. (by B M.)

B M. — Sat, 17 Nov 2007 08:45:00 GMT

I recently had problems with my computer - norton goback kept freezing up. onCALL 25/8 came to my house and performed a diagnostic, determining the hard drive had failed. They were able to recover 100% of my data - even a semi-obscure application which would have required repurchasing it if it had been lost. They set me up with a new computer and got me up and running in a relatively short period of time - they even provided additional support after I had some issues with my old mouse! Highly recommended!!

5 Stars: Speedy service!!! (by Lisa F.)

Lisa F. — Thu, 15 Nov 2007 14:53:00 GMT

Quick response to solving my problems logging on to the internet and optimizing the system. Breathed life into my 4 year old (expired) computer! Also gave me a good recommendation to drop off at the shop vice waiting for a tech to save time.

5 Stars: Pleased with 25/8 Service (by Angela W.)

Angela W. — Thu, 15 Nov 2007 12:57:00 GMT

I called 25/8 for repairs to my Dell computer and to have some computer related work done in my home. I chose them from thier ad in the yellow pages. It met all my requirements. Service was set up quickly, the tech was knowledgeable and professional. He explained the problems and possible solutions well. I felt comfortable with his suggestions. They worked with my difficult schedule. I'm very pleased.

5 Stars: Great Service Oncall 25/8 (by Dorothy H.)

Dorothy H. — Thu, 15 Nov 2007 09:19:00 GMT

Great service, came out within 24 hours (on a weekend). Explained everything fully, kept in touch, installed better security system than I had already for no extra charge, went "above and beyond."

Fully satisfied, and would recommend them to anyone.

5 Stars: Great Service! (by Francis G.)

Francis G. — Wed, 14 Nov 2007 12:05:00 GMT

Great service! Called and was available same day. Fixed my wireless and then recovered lost data in my lap top. Service was excellent as well as their expertise in retrieving my data.

Well done

Jim Feldkamp

5 Stars: Thanks 25/8! (by Andrew L.)

Andrew L. — Mon, 12 Nov 2007 14:16:00 GMT

Very good service. I needed to recover data from an old Win95 desktop machine. onCall 25/8 provided quick turnaround in a cost-effective manner, providing an external disk drive to plug-into my laptop computer, allowing me to access all my files. Their 24 hour voice-mail/call-back system worked perfectly, and fit nicely into my busy schedule, allowing me to obtain status info about the order in a time efficient manner.

Thanks 25/8!

5 Stars: Thank you onCall! (by Travis B.)

Travis B. — Mon, 12 Nov 2007 12:21:00 GMT

In life you meet many different people from the first time I entered onCall 25/8 the employees greeted me and made me feel like they appreciated my busy. The laptop I asked them to work on was for my cousin who is financially challenged. I wanted to give her something special for Christmas and the laptop which was sitting in my closet because I thought it was no good. Was the perfect gift so after bringing it to onCall 25/8 the staff took about 2 days to fix it completely. Now it is fully ready for my cousin I am sure this will make her Christmas so much better.The manager here even came and greeted me personal which reassured me that this place deserved my business. Thanks again to the folks at onCall 25/8 you have really made my cousin's Christmas so much better.
May God Bless you thank you for blessing my family you put the Christ in Christmas.

5 Stars: My emergency problem was not a problem for these guys! (by R H.)

R H. — Sat, 10 Nov 2007 12:10:00 GMT

Great response. Called in a rush. They suggested I bring the computer in for a diagnostic test. I took it to their shop, they looked it over quickly and had my machine working the same day I took it in.

I'm impressed with the service - use these guys.

4 Stars: Great Service (by Michelle B.)

Michelle B. — Thu, 08 Nov 2007 15:11:00 GMT

Had a great experience working with 25/8. They were able to explain the problem, solve it quickly and save me yet another day of suffering without internet access. The price was also quite reasonable and I liked the fact that they came to my house rather than me having to drop it off at a center and wait.

5 Stars: Wow....these guys are pros!! (by Margo S.)

Margo S. — Thu, 08 Nov 2007 15:09:00 GMT

My laptop had a broken power jack. I took it to MicroCenter and those clowns said I needed to buy a new motherboard for $500. When I found onCall 25/8, they said they needed to replace the jack and it costed a lot less. Quick service, very friendly people. onCall 25/8 Rocks!!!

5 Stars: Fast and friendly service! (by julie m.)

julie m. — Sat, 03 Nov 2007 13:07:00 GMT

I came to onCALL 25/8 Inc. with a damaged keyboard after the original manufacturer of my computer was of no help, and was very surprised at the speed and professionalism of their service people. Now I have my computer back and its 100% better than before. These people really know what they're doing!

4 Stars: Lapotp inverter issue handled well (by C J.)

C J. — Sat, 03 Nov 2007 08:21:00 GMT

I had a laptop/cat/wine incident which resulted in the laptop having to come in here for repair. After an ordered part fixed the most evident problem, the motherboard problems became clear. Oncall 25/8 advised that further repairs were not cost efficient given the costs of a new laptop. Overall, it was a very satisfactory experience and the transaction was easily handled.

4 Stars: onCall 24/8 (by Patricia C.)

Patricia C. — Fri, 02 Nov 2007 15:06:00 GMT

I was very impressed with the service from this company. My laptop was picked up in a timely manner, and not only cleared of viruses, but received needed updates, including an anti-virus system. All personnel were very personable, and eager to assist in any way. I would recommend this company to others.

4 Stars: Good service (by Anna N.)

Anna N. — Fri, 02 Nov 2007 14:29:00 GMT

My laptop was running slow and I thought there might be a virus. They were helpful in working with my schedule to work out a time to make a home visit and consultation. Great job cleaning out my computer of all unwanted invaders.

5 Stars: On/Call 25/8 Computer Repair Service (by Fran H.)

Fran H. — Thu, 01 Nov 2007 14:34:00 GMT

Even though my prior service was in February and it is now October, they fixed the problem with my Floppy Drive. They came to my house to do the repairs and completed the job without taking my computer guts off-site. That was a blessing as I use my computer for several hours daily. The service was fast and the technician competent to see and fix the problem quickly. I will continue to use this computer service for further repairs should any of the 4 at the house need future help. Thanks for keeping my computer UP and running. Fran H.

5 Stars: Excellent Service (by Andrew v.)

Andrew v. — Thu, 01 Nov 2007 14:06:00 GMT

I have used OnCall 25/8 twice. They performed their services in a professional, competent and timely manner.

The first instance involved a destroyed USB thumb drive. The actual USB connector had broken off. They re-soldered the hardware and performed the data recovery (100% effective).

The second instance involved a 1 TB external hard drive. This drive was approximately 70% full (700GB) of large video and audio files (Final Cut Pro). The drive malfunctioned and would fail to show its file structure, even thought the drive would mount and register as 70% full. Again, OnCall 25/8 performed a flawless data recovery. Considering the amount of information, the time it took was astounding. Further, they asked me to come down and verify the data before continuing.

I would highly recommend OnCall for any technical assistance you may require.

5 Stars: Recommendation (by David M.)

David M. — Wed, 31 Oct 2007 15:10:00 GMT

I called onCALL 25/8 Computer Repair in the morning to see if they could fix the cracked monitor on my laptop and they said they recommended I bring it in for a free estimate. I brought the computer in about 2:00 and picked it up the next evening. The service was great and the price was very reasonable.

5 Stars: LAN/WAN problems (by Saint M.)

Saint M. — Wed, 31 Oct 2007 06:04:00 GMT

Oncall was responsive and professional. We recently had difficulty accessing the internet and after I spoke with Comcast I realized that the problem lay in our own equipment. I spoke with Oncall over the phone and they talked me through some items that may have fixed it. Not so this time! Oncall then came over and identified the primary problem - a faulty piece of equipment, which they then brought over EARLY the next morning.

Thank you again Oncall!