Absolute Mortgage Company

★☆☆☆☆

About Absolute Mortgage Company

Categories
  • Loans
  • Home Loans and Mortgages

Finance

Finance
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Very negative experience. I set up a refinance with a 30 day lock. I am an excellent credit risk, so I completed all requirements for closing by day 22 of the lock (I was "approved" for the loan and underwriting was complete), except that the appraisal of the home had not been properly ordered yet by Absolute and had not occurred. I questioned whether we could still close on time, as I did not want to pay for an appraisal and not close due to an expiring lock. I was assured (in writing) that Absolute and the lender would cover the extension costs and I could close with my originally locked rate and terms, so I agreed to one appraisal. I was then charged for 2 appraisals and 1 appraisal cancellation fee and, needless to say, we did not close ("rates went up"). I have filed a complaint with the PA Dept of Banking and Securities and will need to continue to pursue a refund of the excess charges against my credit card. (I did dispute all 3 charges, and Absolute is fighting me with my bank, supplying them with false information.) I worked with John M and Terrance L and have escalated my many issues to the manager Brad M. Should I lose the battle with my credit card company over the fees, my next step will need to be going to court. Not a fun experience.

1
★☆☆☆☆

Very negative experience. I set up a refinance with a 30 day lock. I am an excellent credit risk, so I completed all requirements for closing by day 22 of the lock (I was "approved" for the loan and underwriting was complete), except that the appraisal of the home had not been properly ordered yet by Absolute and had not occurred. I questioned whether we could still close on time, as I did not want to pay for an appraisal and not close due to an expiring lock. I was assured (in writing) that Absolute and the lender would cover the extension costs and I could close with my originally locked rate and terms, so I agreed to one appraisal. I was then charged for 2 appraisals and 1 appraisal cancellation fee and, needless to say, we did not close ("rates went up"). I have filed a complaint with the PA Dept of Banking and Securities and will need to continue to pursue a refund of the excess charges against my credit card. (I did dispute all 3 charges, and Absolute is fighting me with my bank, supplying them with false information.) I worked with John M and Terrance L and have escalated my many issues to the manager Brad M. Should I lose the battle with my credit card company over the fees, my next step will need to be going to court. Not a fun experience.

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I called them regaridng a mortgage and the rate they advertisie is not the rate they offer.
I have called everyday for a month and it never matches
I would stay away from any company that specializes in bait and switch

1
★☆☆☆☆

I called them regaridng a mortgage and the rate they advertisie is not the rate they offer.
I have called everyday for a month and it never matches
I would stay away from any company that specializes in bait and switch

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