Homewatch

★★★★☆
30.001 -95.5821
Map and Directions to Homewatch

713-899-5941

21544 Tomball Parkway

Houston, TX

77070

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About Homewatch

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Reviews 1 - 30 of 30.
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Avoid this company at all cost! They will say ANYTHING to sell you yet when it comes to the actual job, install, equipment and service you will KNOW you were ripped-off! They start out with the cheapest of equipment and as a consumer you start off trusting that what they are telling you to be factual; that it is the best equipment. I purchased a 16 channel system and spent of 12,000.00 dollars. Our vehicles have been burglarized and we turned to the cameras to see the perpetrators just to discover that yea, they did not work! After a great number of calls and finally going to their offices to demand it be fixed they finally came back out. After the next burglary I went to the cameras again. Poor quality video, the license plate cam did not work just crap equipment, crap install and crap service. After so many times the above just being repeated and the cameras not working; they finally changed the 6,000.00 dollar license plate camera for a 750.00 camera and yea it doesn??t work either. Currently the entire system is not working, the web access has never worked consistently and I cannot get them to fix their product. I go to the store and get promises after promises that they will come to fix it yet they never show. Eric of Reed will not return calls. Not so when they were selling it. Call after call trying to make the sale. I received a text from Eric in error where he stated "Turner said the price is ok now! I'm going over tomorrow morning to sign everything. 11.6k at 55%". The worst money every spent. I have been researching them on behalf of my attorney in preparations of the law suit and I found these reviews listed in this forum. Please read them thoroughly and you will see what all of them have in common. It is so clear that they were written by the same person. Just like the "testimonials" on their web site. It too is so clear that they were written by the same person. He's my proof. My house is on there with a different city name. My house because they posted pictures of the install and listed 16 cameras and license plate camera as well. I did not post this, I did not praise the company, I did not authorize them to do it on my behalf. Yet the review sound just like all the others. So obvious that the same person wrote them. Heed this warning as you will be ripped off!

Please take the time and do the research to prove me wrong. You will find I??m right and you will save yourself a great deal a headache and money.

1
★☆☆☆☆

Avoid this company at all cost! They will say ANYTHING to sell you yet when it comes to the actual job, install, equipment and service you will KNOW you were ripped-off! They start out with the cheapest of equipment and as a consumer you start off trusting that what they are telling you to be factual; that it is the best equipment. I purchased a 16 channel system and spent of 12,000.00 dollars. Our vehicles have been burglarized and we turned to the cameras to see the perpetrators just to discover that yea, they did not work! After a great number of calls and finally going to their offices to demand it be fixed they finally came back out. After the next burglary I went to the cameras again. Poor quality video, the license plate cam did not work just crap equipment, crap install and crap service. After so many times the above just being repeated and the cameras not working; they finally changed the 6,000.00 dollar license plate camera for a 750.00 camera and yea it doesn??t work either. Currently the entire system is not working, the web access has never worked consistently and I cannot get them to fix their product. I go to the store and get promises after promises that they will come to fix it yet they never show. Eric of Reed will not return calls. Not so when they were selling it. Call after call trying to make the sale. I received a text from Eric in error where he stated "Turner said the price is ok now! I'm going over tomorrow morning to sign everything. 11.6k at 55%". The worst money every spent. I have been researching them on behalf of my attorney in preparations of the law suit and I found these reviews listed in this forum. Please read them thoroughly and you will see what all of them have in common. It is so clear that they were written by the same person. Just like the "testimonials" on their web site. It too is so clear that they were written by the same person. He's my proof. My house is on there with a different city name. My house because they posted pictures of the install and listed 16 cameras and license plate camera as well. I did not post this, I did not praise the company, I did not authorize them to do it on my behalf. Yet the review sound just like all the others. So obvious that the same person wrote them. Heed this warning as you will be ripped off!

Please take the time and do the research to prove me wrong. You will find I??m right and you will save yourself a great deal a headache and money.

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.

Due to the fact that there were two businesses on our block broken into in the last month, we wanted added protection at our restaurant located off of 290 and dry cleaners close to the Heights. We called three different security companies of some type of protection system. Homewatch was the only company that took care of us immediately, provided a good concept, design, and price that would fit my budget. They were very professional and they walked us through the camera system controls. They went above and beyond to set up the software on all of our computers at no extra cost. They are installing a systemin my house next week

5
★★★★★

Due to the fact that there were two businesses on our block broken into in the last month, we wanted added protection at our restaurant located off of 290 and dry cleaners close to the Heights. We called three different security companies of some type of protection system. Homewatch was the only company that took care of us immediately, provided a good concept, design, and price that would fit my budget. They were very professional and they walked us through the camera system controls. They went above and beyond to set up the software on all of our computers at no extra cost. They are installing a systemin my house next week

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Latest reviews from Citysearch.

.

Reed and his team at Homewatch made this a great experience and investment! Everything from the consultation to the install to the follow-up was handled professionally. During the consultation our concerns and wishes were listened to carefully and a solution was presented that met our needs and exceeded our expecations. Install crews worked hard, were courteous, neat and quick. IT help was thorough and things were explained until we completely understood. Everything they said they would do, was done! hard to find these days! Thank you so much for our peace of mind. Surprisingly, 2 days after install, there was a minor incident that we were able to review with the camera system. Highly recommend!

5
★★★★★

Reed and his team at Homewatch made this a great experience and investment! Everything from the consultation to the install to the follow-up was handled professionally. During the consultation our concerns and wishes were listened to carefully and a solution was presented that met our needs and exceeded our expecations. Install crews worked hard, were courteous, neat and quick. IT help was thorough and things were explained until we completely understood. Everything they said they would do, was done! hard to find these days! Thank you so much for our peace of mind. Surprisingly, 2 days after install, there was a minor incident that we were able to review with the camera system. Highly recommend!

.

Updated review pending.

3
★★★☆☆

Updated review pending.

.

Erik,

The Money Show of the Southwest and I would like to thank you for your help making our 54th show a success. Your patience and help with the camera set-up was appreciated. Thanks again for getting the late requested tapes.

We look forward to our December, 2011 convention. Thanks for your help and professional services!

Regards,

John Trout
Bourse Chairman

5
★★★★★

Erik,

The Money Show of the Southwest and I would like to thank you for your help making our 54th show a success. Your patience and help with the camera set-up was appreciated. Thanks again for getting the late requested tapes.

We look forward to our December, 2011 convention. Thanks for your help and professional services!

Regards,

John Trout
Bourse Chairman

.

My husband and I have a business on the north side of Houston, we have been wanting more security/control over the activites on our property for both during and after hours for a while. Heard about cameras at a luncheon. Called the big security companies we see on TV first to have a rep come out. The first rep didn?t know anything about cameras and the second rep didn?t show up! Homewatch?s sales rep showed up on time and was well dressed. Slacks and a tie! He knew what he was talking about when it came to the camera positions and he told me what the cameras can do and more important what they can?t do. We felt he was honest and didn?t try to oversale.
When the installation crew came out..the salesman was here as well and we walked the entire property again to make sure we were all in agreement. I like the service that was provided be the install. The men worked hard and they finished with a clean job. When I saw the cameras..I wanted some adjustments and they seemed happy to do so. My only complant was that it was getting dark and the IRs were not as strong as I thought?sales said that we could upgrade but I?m gonna see how it goes. Homewatch did what they said they would do and have given me great service after the sale! And in these times?I?m very happy with that. Sales rep has not disappeared after the sell..he calls me back within a few hours at most if I have a question. I will recommend them to my friends if they want cameras.

4
★★★★☆

My husband and I have a business on the north side of Houston, we have been wanting more security/control over the activites on our property for both during and after hours for a while. Heard about cameras at a luncheon. Called the big security companies we see on TV first to have a rep come out. The first rep didn?t know anything about cameras and the second rep didn?t show up! Homewatch?s sales rep showed up on time and was well dressed. Slacks and a tie! He knew what he was talking about when it came to the camera positions and he told me what the cameras can do and more important what they can?t do. We felt he was honest and didn?t try to oversale.
When the installation crew came out..the salesman was here as well and we walked the entire property again to make sure we were all in agreement. I like the service that was provided be the install. The men worked hard and they finished with a clean job. When I saw the cameras..I wanted some adjustments and they seemed happy to do so. My only complant was that it was getting dark and the IRs were not as strong as I thought?sales said that we could upgrade but I?m gonna see how it goes. Homewatch did what they said they would do and have given me great service after the sale! And in these times?I?m very happy with that. Sales rep has not disappeared after the sell..he calls me back within a few hours at most if I have a question. I will recommend them to my friends if they want cameras.

.

I have used the Homewatch security system for over a year and have found that it works as advertised. The technical support has been very good, the company is very good and prompt at solving the minor problems that I have had.

4
★★★★☆

I have used the Homewatch security system for over a year and have found that it works as advertised. The technical support has been very good, the company is very good and prompt at solving the minor problems that I have had.

.

Home Watch Surveillance Cameras installed a system in my home last May. We were so pleased with the cameras and the installers that worked with my wife and I on the internet side, to view my home from work.(a big plus)
I have decided to have cameras installed at my office. We have recommended Home Watch to our friends and family who have also had cameras installed. Great Service
George

5
★★★★★

Home Watch Surveillance Cameras installed a system in my home last May. We were so pleased with the cameras and the installers that worked with my wife and I on the internet side, to view my home from work.(a big plus)
I have decided to have cameras installed at my office. We have recommended Home Watch to our friends and family who have also had cameras installed. Great Service
George

.

It started off with this company hounding me every single day about getting security cameras installed.They stated that they use the best equipment and that there installers are extremely professional and the best there is.Finally when I decided to get the cameras installed they set up a day for installation.The day of installation I went and answered the door to their knocks. When I opened the door I was shocked!!The two installers looked like they were just released from prison.I would NEVER let people like that in my home, around my family.With much hesitation I let them come in to do there job.At the completion of their work I walked around the house.Out of 6 cameras installed only 1 was placed in the correct place.Were the interior camera was installed, my white walls (which were recently painted) have black hand prints all around the camera from the installers.Shortly after the work was done I spoke with a representative about the complaints we had.He came and saw that majority of the cameras were not in the correct place and stated that sometimes it?s hard to get a "drop" in certain areas (whatever that means?).He saw the hand prints that were done in the areas that the installers worked and apologized but never asked to help fix the issue.After about having the cameras a week they stopped working!After about a week of back and forth and me having to place their last payment check on hold they finally showed up to make the repairs.Which brings me to today.I have had these cameras for about 3 months now and for the past 3 weeks the cameras are not working again and there are exposed wires where a plate that they installed has come loose in my kids gameroom.I have contacted the company owner who has for the past 3 weeks made 3 different appts with me that he has "no showed" to.Each appt I have had to take off of work.And just as a side note, in our contract it states that I have a 12 month warranty.I am filing a civil suit against this company.This company is a joke. Do not be fooled by them.

1
★☆☆☆☆

It started off with this company hounding me every single day about getting security cameras installed.They stated that they use the best equipment and that there installers are extremely professional and the best there is.Finally when I decided to get the cameras installed they set up a day for installation.The day of installation I went and answered the door to their knocks. When I opened the door I was shocked!!The two installers looked like they were just released from prison.I would NEVER let people like that in my home, around my family.With much hesitation I let them come in to do there job.At the completion of their work I walked around the house.Out of 6 cameras installed only 1 was placed in the correct place.Were the interior camera was installed, my white walls (which were recently painted) have black hand prints all around the camera from the installers.Shortly after the work was done I spoke with a representative about the complaints we had.He came and saw that majority of the cameras were not in the correct place and stated that sometimes it?s hard to get a "drop" in certain areas (whatever that means?).He saw the hand prints that were done in the areas that the installers worked and apologized but never asked to help fix the issue.After about having the cameras a week they stopped working!After about a week of back and forth and me having to place their last payment check on hold they finally showed up to make the repairs.Which brings me to today.I have had these cameras for about 3 months now and for the past 3 weeks the cameras are not working again and there are exposed wires where a plate that they installed has come loose in my kids gameroom.I have contacted the company owner who has for the past 3 weeks made 3 different appts with me that he has "no showed" to.Each appt I have had to take off of work.And just as a side note, in our contract it states that I have a 12 month warranty.I am filing a civil suit against this company.This company is a joke. Do not be fooled by them.

.

Due to the fact that there were two businesses on our block broken into in the last month, we wanted added protection at our restaurant located off of 290 and dry cleaners close to the Heights. We called three different security companies of some type of protection system. Homewatch was the only company that took care of us immediately, provided a good concept, design, and price that would fit my budget. They were very professional and they walked us through the camera system controls. They went above and beyond to set up the software on all of our computers at no extra cost. They are installing a systemin my house next week.

5
★★★★★

Due to the fact that there were two businesses on our block broken into in the last month, we wanted added protection at our restaurant located off of 290 and dry cleaners close to the Heights. We called three different security companies of some type of protection system. Homewatch was the only company that took care of us immediately, provided a good concept, design, and price that would fit my budget. They were very professional and they walked us through the camera system controls. They went above and beyond to set up the software on all of our computers at no extra cost. They are installing a systemin my house next week.

.

Biggest RIP OFF. The guy comes out, gives bid, collects, promises the world, didn't follow thru on any of it. Problems after problems. Every time you call, he tells you " Ya we will get righ on that" makes promises to show and does not. Then the software is no where near as user friendly as he says. Still have tons of problems, he still won't fix, and I have to post this hoping you don't get burned like I did. RIP OFF

1
★☆☆☆☆

Biggest RIP OFF. The guy comes out, gives bid, collects, promises the world, didn't follow thru on any of it. Problems after problems. Every time you call, he tells you " Ya we will get righ on that" makes promises to show and does not. Then the software is no where near as user friendly as he says. Still have tons of problems, he still won't fix, and I have to post this hoping you don't get burned like I did. RIP OFF

.

Two cameras not working as advertised despite frequent contacts with the company. BEWARE: IF you're not using Windows XP (Who is, anymore) then the Web-Based Software does not work unless you disable some of the security features in Windows Vista/7. And who would want to do that?

They've stumbled. I'd wait until they get back on their feet before revisiting this firm.

2
★★☆☆☆

Two cameras not working as advertised despite frequent contacts with the company. BEWARE: IF you're not using Windows XP (Who is, anymore) then the Web-Based Software does not work unless you disable some of the security features in Windows Vista/7. And who would want to do that?

They've stumbled. I'd wait until they get back on their feet before revisiting this firm.

.

My wife and I had been doing some extensive research on security cameras for about a month now to protect our business from another break-in. When we contacted Homewatch they were extremely knowledgeable and helpful with the products, they were able to answer every question or concern that I may have had. After speaking with one of the Homewatch sales representatives, my wife and I made our decision very quickly. The day of install went great the guys that were installing our security camera system were so helpful and polite by the end of the day our cameras were up and running GREAT . When they were done with walking me through the system I knew everything I needed to know on how to operate my system properly and view my cameras on my iphone and my wife?s ipad. I am extremely pleased with my service from Homewatch. I will be giving my recommendation to any one I may know that needs the same protection I was looking for! THANKS TO HOMEWATCH MY BUSINESS IN NOW PROTECTED!

5
★★★★★

My wife and I had been doing some extensive research on security cameras for about a month now to protect our business from another break-in. When we contacted Homewatch they were extremely knowledgeable and helpful with the products, they were able to answer every question or concern that I may have had. After speaking with one of the Homewatch sales representatives, my wife and I made our decision very quickly. The day of install went great the guys that were installing our security camera system were so helpful and polite by the end of the day our cameras were up and running GREAT . When they were done with walking me through the system I knew everything I needed to know on how to operate my system properly and view my cameras on my iphone and my wife?s ipad. I am extremely pleased with my service from Homewatch. I will be giving my recommendation to any one I may know that needs the same protection I was looking for! THANKS TO HOMEWATCH MY BUSINESS IN NOW PROTECTED!

.

Thanks to the clarity and full coverage provided by your installation of my security system, we were able to provide the Montgomery County Sheriff's officials, and my employees a detailed picture and actions of a shoplifter and his accomplice. Hopefully with this film they will be ably to apprehend and prosecute!!

5
★★★★★

Thanks to the clarity and full coverage provided by your installation of my security system, we were able to provide the Montgomery County Sheriff's officials, and my employees a detailed picture and actions of a shoplifter and his accomplice. Hopefully with this film they will be ably to apprehend and prosecute!!

.

HomeWatch did a great job installing cameras for my business. They did a great job telling me how to operate my system. I will be recommending them to everyone I know!

5
★★★★★

HomeWatch did a great job installing cameras for my business. They did a great job telling me how to operate my system. I will be recommending them to everyone I know!

.

I called home watch for my security needs, they were very knowledgeable and understood what I wanted and needed. Customer service was excellent!!! When the install guys came out they did a wonderful job installing all the cameras, very professional.
When people ask about the cameras, I tell them Home Watch.

5
★★★★★

I called home watch for my security needs, they were very knowledgeable and understood what I wanted and needed. Customer service was excellent!!! When the install guys came out they did a wonderful job installing all the cameras, very professional.
When people ask about the cameras, I tell them Home Watch.

Pros: Very Knowledge

.

Installed cameras, set everything up and showed me how to use my system. I'm very proud to have HomeWatch for my security needs.
Thank you!!

5
★★★★★

Installed cameras, set everything up and showed me how to use my system. I'm very proud to have HomeWatch for my security needs.
Thank you!!

Pros: Called/Quoted/Installed

.

Your company surpassed my expectations. You delivered. You never over promised nor over committed. Thanks!!!

5
★★★★★

Your company surpassed my expectations. You delivered. You never over promised nor over committed. Thanks!!!

.

HomeWatch did a very good job installing the cameras, I'm very happy with the job they did. I wanted this system not because I have crimes going on but to prevent crimes from happening. At least I can see what's going on now!! Thank you HomeWatch.

5
★★★★★

HomeWatch did a very good job installing the cameras, I'm very happy with the job they did. I wanted this system not because I have crimes going on but to prevent crimes from happening. At least I can see what's going on now!! Thank you HomeWatch.

Pros: Excellent Work

.

The guys at HomeWatch did a great job installing the cameras, on-time, customer service, IT questions. Everything all around, WELL DONE JOB!!

5
★★★★★

The guys at HomeWatch did a great job installing the cameras, on-time, customer service, IT questions. Everything all around, WELL DONE JOB!!

.

I called home watch to get a quote, the owner was at my house that evening and put together a quote for what I wanted.
The install guys were here the next morning ready to start my camera installation.
Bobby showed me how to work my camera system in my home and from any computer I can log in to see my house, even on vacation.
Home watch did a great job on the whole process. I would recommend Home Watch for your security needs.

5
★★★★★

I called home watch to get a quote, the owner was at my house that evening and put together a quote for what I wanted.
The install guys were here the next morning ready to start my camera installation.
Bobby showed me how to work my camera system in my home and from any computer I can log in to see my house, even on vacation.
Home watch did a great job on the whole process. I would recommend Home Watch for your security needs.

Pros: You get what you pay for....

.

I have a nail salon, I had HomeWatch put in my camera system. Erik designed the system to fit my needs. It makes me feel comfortable to know that my salon is fully secured. I can see any theft, any wrong doings, everything going on while I'm there and when I'm not. Thank you HomeWatch for the professional installation and great job you did for me and my salon.
Everyone needs to feel this secure.

5
★★★★★

I have a nail salon, I had HomeWatch put in my camera system. Erik designed the system to fit my needs. It makes me feel comfortable to know that my salon is fully secured. I can see any theft, any wrong doings, everything going on while I'm there and when I'm not. Thank you HomeWatch for the professional installation and great job you did for me and my salon.
Everyone needs to feel this secure.

Pros: In and Out

.

HomeWatch put a camera system up at my business. The installation was professional, their IT guy showed me how to use the system, it's the best asset for my company. I can see what's going on with my employees, when the trucks come in, verify time, and watch my business from my home. It stopped a theft problem I was having. Would highly recommend HomeWatch for your security needs.

5
★★★★★

HomeWatch put a camera system up at my business. The installation was professional, their IT guy showed me how to use the system, it's the best asset for my company. I can see what's going on with my employees, when the trucks come in, verify time, and watch my business from my home. It stopped a theft problem I was having. Would highly recommend HomeWatch for your security needs.

Pros: Customer Service, Great IT, Installation

.

Reed did a great job designing the layout for my home cameras. Customer Service was wonderful and everything is up and running, very professional. Thank you Homewatch.

4
★★★★☆

Reed did a great job designing the layout for my home cameras. Customer Service was wonderful and everything is up and running, very professional. Thank you Homewatch.

Pros: Customer Service

.

I'm a mom at the office for the most part, I watch my home throughout the day from my desk, it's wonderful seeing who is coming in and out of my house. The Home Watch team did a great job installing the cameras where I wanted them, helped me understand how it works, I tell all my friends they need this security for their home.

4
★★★★☆

I'm a mom at the office for the most part, I watch my home throughout the day from my desk, it's wonderful seeing who is coming in and out of my house. The Home Watch team did a great job installing the cameras where I wanted them, helped me understand how it works, I tell all my friends they need this security for their home.

Pros: Very professional, and knowledgable

.

I had spoken to two camera companys before having Homewatch come out to our business. The salesman was very knowledgable and listened to what we needed..and delivered! The cameras work and our problem has gone away! Thanks

5
★★★★★

I had spoken to two camera companys before having Homewatch come out to our business. The salesman was very knowledgable and listened to what we needed..and delivered! The cameras work and our problem has gone away! Thanks

Pros: Professional Installation!

.

I spent serious money with Homewatch and the camera system never operated as explained. Immediately, work was needed on my systems and the owner of the company promised to get the system in order and then stopped returning calls, emails, texts - you name it! This company will sell you whatever you want but has no service to back it up. No integrity from even the owner of the company and terrible quality in the system that was sold to me. Terrible experience.

1
★☆☆☆☆

I spent serious money with Homewatch and the camera system never operated as explained. Immediately, work was needed on my systems and the owner of the company promised to get the system in order and then stopped returning calls, emails, texts - you name it! This company will sell you whatever you want but has no service to back it up. No integrity from even the owner of the company and terrible quality in the system that was sold to me. Terrible experience.

Pros: fast installation

Cons: dated operating systems, neglects customers in need

.

Since the beginning of 2007, Conner Industries, Inc. and Homewatch Security Cameras have been doing business. From the first project of correcting a poorly done install from another vendor to most recently supplying and installing systems in two of our plants, Homewatch has done a great job for CII.

We first worked with Reed a couple of years ago when he was with another company in Far South Texas. He and his crew installed the same type of system that we are currently using at three of our facilities. They did such a good job for us that we brought Homewatch on now as our exclusive Camera system vendor. The product looks great ? even over a WAN connection.

We are truly glad to have Reed and Homewatch as our camera system vendors; they bring additional value to the systems they provide.

Sincerely,
Conner Industries, Inc.

5
★★★★★

Since the beginning of 2007, Conner Industries, Inc. and Homewatch Security Cameras have been doing business. From the first project of correcting a poorly done install from another vendor to most recently supplying and installing systems in two of our plants, Homewatch has done a great job for CII.

We first worked with Reed a couple of years ago when he was with another company in Far South Texas. He and his crew installed the same type of system that we are currently using at three of our facilities. They did such a good job for us that we brought Homewatch on now as our exclusive Camera system vendor. The product looks great ? even over a WAN connection.

We are truly glad to have Reed and Homewatch as our camera system vendors; they bring additional value to the systems they provide.

Sincerely,
Conner Industries, Inc.

Pros: They did such a good job for us that we brought Homewatch on now as our exclusive Camera system vendor.

.

For some time, my wife and I have been considering purchasing a camera surveillance system. Having reviewed some information on the internet, we decided to visit the Woodlands home show in August as an alternate option. It was there that we reviewed the system displayed by Homewatch.

Following a demo we were convinced that was the system that met our needs. That decision was partially based on the following:

(a) The equipment and cameras were integrated into a system with known compatibility;

(b) The ability of capturing camera recordings on to a hard drive; and

(c) Ease of operation.

While it is important to have confidence in the system design and equipment, the most important factor in influencing our decision was the knowledge and disposition of the personnel representing Homewatch at the home show. We were informed of the expertise of the installers and were given an installation date of 8/18.

That expertise was confirmed on the agreed installation date. The installer reviewed the agreed locations for the four cameras; surveyed the attic to establish the best route for the cables to be nearest to the router; and ran cables to a single outlet in the sheetrock. That was all done in a very professional manner as well as demonstrating the necessary knowledge. The IT representative was equally knowledgeable and professional and had responsibility for "fine tuning" the system that included transfer of the camera monitoring into a lap top to permit external display of the cameras when away from home through the internet. Both representatives were responsive to questions.

Against such a background, we have no hesitation in recommending the system; the representatives from Homewatch; and the professional expertise of those who installed and made the system operational. It was a pleasure to work with an organization that has the necessary expertise and commitment to the customer.

Margaret & Bill Duncan

5
★★★★★

For some time, my wife and I have been considering purchasing a camera surveillance system. Having reviewed some information on the internet, we decided to visit the Woodlands home show in August as an alternate option. It was there that we reviewed the system displayed by Homewatch.

Following a demo we were convinced that was the system that met our needs. That decision was partially based on the following:

(a) The equipment and cameras were integrated into a system with known compatibility;

(b) The ability of capturing camera recordings on to a hard drive; and

(c) Ease of operation.

While it is important to have confidence in the system design and equipment, the most important factor in influencing our decision was the knowledge and disposition of the personnel representing Homewatch at the home show. We were informed of the expertise of the installers and were given an installation date of 8/18.

That expertise was confirmed on the agreed installation date. The installer reviewed the agreed locations for the four cameras; surveyed the attic to establish the best route for the cables to be nearest to the router; and ran cables to a single outlet in the sheetrock. That was all done in a very professional manner as well as demonstrating the necessary knowledge. The IT representative was equally knowledgeable and professional and had responsibility for "fine tuning" the system that included transfer of the camera monitoring into a lap top to permit external display of the cameras when away from home through the internet. Both representatives were responsive to questions.

Against such a background, we have no hesitation in recommending the system; the representatives from Homewatch; and the professional expertise of those who installed and made the system operational. It was a pleasure to work with an organization that has the necessary expertise and commitment to the customer.

Margaret & Bill Duncan

Pros: The most important factor in influencing our decision was the knowledge and disposition of the personnel representing Homewatch.

.

I am writing this letter in reference to the security cameras we had installed here at Northwest Dodge.

The job was done by Reed and his employees at HomeWatch. They made it a very painless install, paying attention to detail and making sure that I understood what they were doing every step of the way. Everything was done in a timely manner and they worked out any glitches as fast as technology would allow.

Since the job was done, they continue to answer any questions that we have come across.

In closing, I would highly recommend Reed at HomeWatch for any security camera needs you might have. If you have any questions, I can be reached at 281.924.4551.

Northwest Dodge
Parts/Facilities Manager

5
★★★★★

I am writing this letter in reference to the security cameras we had installed here at Northwest Dodge.

The job was done by Reed and his employees at HomeWatch. They made it a very painless install, paying attention to detail and making sure that I understood what they were doing every step of the way. Everything was done in a timely manner and they worked out any glitches as fast as technology would allow.

Since the job was done, they continue to answer any questions that we have come across.

In closing, I would highly recommend Reed at HomeWatch for any security camera needs you might have. If you have any questions, I can be reached at 281.924.4551.

Northwest Dodge
Parts/Facilities Manager

Pros: They made it a very painless install, paying attention to detail and making sure that I understood what they were doing every step of the way.

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