Window Service Ctr

★☆☆☆☆
  • 23312 Cabot Blvd

    Hayward, CA 94545

    Map & Directions
  • 510-265-5600

About Window Service Ctr

Categories
  • Windows

Home & Garden

Home & Garden
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I am an extremely dissatisfied customer of Window Brokers Inc. Vincent Hedlefiaf contacted me about replacing my windows and door with dual-pane. I was not told that the replacement was for a different sized door, that all the beautiful woodwork by the door, which matches all the other woodwork in the house would be destroyed and that the security door that I had would no longer be used and I would have to buy another one and pay to have it installed.There was damage to the plaster and wallpaper, plus painting is needed for the nonmatching door trim on the inside and outside. The work was shoddy, the chair rail and the base board do not even reach the new framing, there is a gap where they do not touch. On the door, patching and painting is needed on the stucco and paint needed on the framing.

When I tried to call Vincent to complain, he did not return my call. When I wrote to Window Brokers, I was told that I agreed to all of the things I am complaining about, that they always change all the door framing, etc., but on re-reading the papers, that is not true.

1
★☆☆☆☆

I am an extremely dissatisfied customer of Window Brokers Inc. Vincent Hedlefiaf contacted me about replacing my windows and door with dual-pane. I was not told that the replacement was for a different sized door, that all the beautiful woodwork by the door, which matches all the other woodwork in the house would be destroyed and that the security door that I had would no longer be used and I would have to buy another one and pay to have it installed.There was damage to the plaster and wallpaper, plus painting is needed for the nonmatching door trim on the inside and outside. The work was shoddy, the chair rail and the base board do not even reach the new framing, there is a gap where they do not touch. On the door, patching and painting is needed on the stucco and paint needed on the framing.

When I tried to call Vincent to complain, he did not return my call. When I wrote to Window Brokers, I was told that I agreed to all of the things I am complaining about, that they always change all the door framing, etc., but on re-reading the papers, that is not true.

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