Message from Caribbean Blue Pools & Spas, Inc.
In an industry that's gone increasingly corporate and public, we're happy to say we're still a privately-owned, independent pool builder based in Kinnelon, New Jersey. We're insured, bonded and licensed to work in the tri-state area, and offer more than 20 years experience building inground pools in the tri-state area. We're also members of the National Spa and Pool Institute. How did we get our reputation for creating quality custom pools (outdoors or in) and beautiful and functional outdoor living environments? When we build your pool, WE build your pool. Our competitors use sub-contractors. We don't. We build your pool using our own experienced and skilled employees and tradesmen, as well as our own trucks and equipment. So you always know what you're gettingquality. A well-built pool. A watertight warranty. Our pools are built with superior materialsincluding Jandy equipment, made from Waterpik Technologyand come with a warranty that guarantees your shell for life. So you can swim assured and rest assured. We don't just cope with the coping. We handle all the paper work to obtain the necessary permits, and even handle the finishing touches through our alliance with some of the tri-state area's most established and reputable landscape architects. To learn more about how we can create the backyard of your dreams or help you maintain it, please call us now!
Caribbean Blue Pools & Spas, Inc. Expertise
- In-Ground Gunnite & Concrete Pools
- In-Ground Vinyl Lined Pools
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Insider Pages Reviews for Caribbean Blue Pools & Spas, Inc.
I had an appointment with these idiots to close my pool this past season. They were supposed to be there by 9:00 am but never showed, and I wasted a day waiting for them just in case they decided to come by. I called Monday morning and the secretary said "oh, it was raining so Mark cancelled all appointments". I told her that I was outside most of the afternoon, and not one drop of rain fell. I asked her who did "Mark" cancel with because I never got the call, and she said, "well, no, he doesn't call, he just doesn't go to the appointment.". She's just as useless as "Mark". Unbelievable and very unprofessional.
Posted 01/13/09 | Report Abuse
1 out of 1 people found this review helpful.
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We are currently under contract - they fired our sales person, never, never show up when they say they will and their subs are backed up! Use caution when dealing with Mark and Jay - they will say one thing and do another - very, very frustrating - we have no sales person to complain to as he was fired - the owner's (Mark & Jay) say a lot but don't deliver - our backyard is a wreck. Please, please consider these facts when using this company - so far their reputation sucks and we are not happy at all. It's been over 30 days and very little progress with lots of promises...please email us and we will provide specific details.
Posted 07/24/08 | Report Abuse
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I needed my pool liner stretched and I call Mark to come to fix it.He told me to empty the pool and he will come down to fix it,after a week of calling and waiting he never show or called back. I had Michael's pool fix it. NOT GOOD BUSINESS PRACTISE.
Posted 06/28/08 | Report Abuse
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Latest reviews from Citysearch.
They showed up when they said they would and completed just a few days after they said they would (weather was a bit of a factor). They were very available and helpful through the whole process.
Posted 03/16/09
We would recommend this pool company to anyone thinking about building an inground pool. Our neighbor used them first to build his dream backyard and recommended them to us. We still shopeed around but in the end went with Caribbean Blue. Though our neighbor's budget exceeded ours by a good amount, this company still took the same amount of pride in building our pool. The owner, Mark, was on the sight almost the whole first day. After that he does come by and check on things and returns all phone calls. The piping and equpment thay use is superior to most of the pool bulders around here. I even read pool magazines and learned the top pool builders use the same equipment as Caribbean Blue. Our neightbor who did construction in the past was impressed by the quality with which his pool was built. One more thing, they do not lie. To find a pool builder you can trust is great. I learned from others who built pools that electric, gas and other things end up costing more than they were told. Caribbean cost us only about $300.00 more than thought. Can't complain there. So if h their initial quote is a bit more than the other pool builders, you get what you pay for. No lies, because the other pool builders may easily end up being more. You also get better equipment and construction, and an owner who takes pride. We live in East Hanover and needed an electrical inspection ASAP. The woman from the town wanted to send someone who was not a "stickler" and would give us a hard time. Unfortunatly, she had to send the stickler. As he handed me the approval he commented several times how the pool builder did an impressive job with the electrical work. That says alot.
Pros: top notch quality craftmanship and will build just what you want
Cons: very busy, make sure you remind them of the little things you want
Posted 03/02/09
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