Zinc Spa & Nail Bar

★★★★☆
Open Tuesday through Friday from 10 am to 7 pm, and Saturdays from 10 am to 6 pm. We accomodate before & after hour appointments for your convenience.
  • 60 South Street, # 1

    Wrentham, MA 02093

    Map & Directions
  • 508-384-0500

About Zinc Spa & Nail Bar

Categories
  • Manicurists & Pedicurists
  • Massage Therapists
  • Skin Care Specialists
  • Spas
  • Day Spas
3.8571 7
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This place is disgusting! It is completely unsanitary and I would never, ever go here again!! I brought three friends here for pedis, and I felt horrible after because it was a disaster. We all were cut during the cuticle nipping portion of the pedicure. Two of my friends were cut on 5 to 7 separate toes. One woman couldn't wear closed toe shoes (in February) for days!! We had two technicians that worked on us who talked to each other the entire time! It was as if our 200 dollars + worth of services was like a social hour for the two of them. I heard good things about this place but I was SO DISAPPOINTED!

1
★☆☆☆☆

This place is disgusting! It is completely unsanitary and I would never, ever go here again!! I brought three friends here for pedis, and I felt horrible after because it was a disaster. We all were cut during the cuticle nipping portion of the pedicure. Two of my friends were cut on 5 to 7 separate toes. One woman couldn't wear closed toe shoes (in February) for days!! We had two technicians that worked on us who talked to each other the entire time! It was as if our 200 dollars + worth of services was like a social hour for the two of them. I heard good things about this place but I was SO DISAPPOINTED!

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Roshni is very unprofessional and does not honor her employee's words. I had made an appointment with the receptionist for a stone massage that was regularly $90 and was on special for $50. I made the receptionist aware that I would be using a gift certificate and she stated that they would accept the gift certificate. I received my stone massage this afternoon and after the service went to receptionist desk to pay for the service. The owner told the receptionist that I was unable to use the gift certificate with the special and I had to pay a mandatory tip of $18. I have never been charged a mandatory tip at any spa. I frequent a larger spa every six weeks and I have never experienced an issue. I only went to the Zinc Spa to use the gift card that I received as a gift. A gratuity is optional and without obligation. I always leave a tip and would have done so based on my experience. I did experience an excellent massage but I was not keen on the idea of being told there was a mandatory tip that was enforced at the salon. I have always left a 20% tip upon receiving excellent service. I had to attend a business meeting and was unable to discuss the issue at the time. I contacted the owner, Roshni, regarding the stone massage service I received that afternoon to discuss the issue. I have never dealt with anyone who was so unreasonable and uncourteous. She was very unprofessional and lacked the essential customer service skills needed for running a business. She told me that I could go to another spa if I did not agree with their policies. I told her that the receptionist told me that I could use the gift certificate and take advantage of the special when I booked the appointment and Roshni told me that there was nothing that she could do. I then started to dicuss the mandatory tip issue with her. I told her that it is illegal to enforce a 20% mandatory tip and she hung up the phone on me. The situation if properly handled would have left a paying customer happy by the owner honoring the agreement made by the receptionist. I did receive an excellent massage but the customer service was terrible. I left with a very bad impression of the spa and would not recommend the spa to anyone based on the disorganization and bad customer service received :(

1
★☆☆☆☆

Roshni is very unprofessional and does not honor her employee's words. I had made an appointment with the receptionist for a stone massage that was regularly $90 and was on special for $50. I made the receptionist aware that I would be using a gift certificate and she stated that they would accept the gift certificate. I received my stone massage this afternoon and after the service went to receptionist desk to pay for the service. The owner told the receptionist that I was unable to use the gift certificate with the special and I had to pay a mandatory tip of $18. I have never been charged a mandatory tip at any spa. I frequent a larger spa every six weeks and I have never experienced an issue. I only went to the Zinc Spa to use the gift card that I received as a gift. A gratuity is optional and without obligation. I always leave a tip and would have done so based on my experience. I did experience an excellent massage but I was not keen on the idea of being told there was a mandatory tip that was enforced at the salon. I have always left a 20% tip upon receiving excellent service. I had to attend a business meeting and was unable to discuss the issue at the time. I contacted the owner, Roshni, regarding the stone massage service I received that afternoon to discuss the issue. I have never dealt with anyone who was so unreasonable and uncourteous. She was very unprofessional and lacked the essential customer service skills needed for running a business. She told me that I could go to another spa if I did not agree with their policies. I told her that the receptionist told me that I could use the gift certificate and take advantage of the special when I booked the appointment and Roshni told me that there was nothing that she could do. I then started to dicuss the mandatory tip issue with her. I told her that it is illegal to enforce a 20% mandatory tip and she hung up the phone on me. The situation if properly handled would have left a paying customer happy by the owner honoring the agreement made by the receptionist. I did receive an excellent massage but the customer service was terrible. I left with a very bad impression of the spa and would not recommend the spa to anyone based on the disorganization and bad customer service received :(

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I used Zinc Spa for many services leading up to my wedding and could not be happier with every treatment I received! I began going several months before the wedding for facials and dermabrasions. I was so impressed with the results of both treatments; I could see results instantly. I also had my eyebrows sculpted and waxed by Roshni, the owner, who did an amazing job ?? she is really an artist!
I took my bridesmaids to Zinc Spa the day before the wedding for spa manicures and pedicures. We were allowed to bring our own wine and cheese and made a fun afternoon out of it! There is a ??nail bar? (which is awesome) where we set up our snacks and enjoyed our manicures. We made our way to the back of the spa where we had our spa pedicures ?? VERY relaxing, especially before a wedding! Zinc Spa is a perfect place to bring a group; all the bridesmaids had a great time!
Finally, the day of my wedding the bridesmaids and I had our makeup done by Zinc Spa. They came right to our hotel and did our makeup there, which was VERY convenient! I just wanted a ??natural glow? and they did just that ?? perfectly! The makeup they used was amazing, looking very natural.
Overall the atmosphere of Zinc Spa is awesome ?? they always offer wine, tea, and other snacks to enjoy before or during services. The cleanliness of the spa and the skills and professionalism of the staff combines with a great atmosphere to make this by far, my favorite spa.

5
★★★★★

I used Zinc Spa for many services leading up to my wedding and could not be happier with every treatment I received! I began going several months before the wedding for facials and dermabrasions. I was so impressed with the results of both treatments; I could see results instantly. I also had my eyebrows sculpted and waxed by Roshni, the owner, who did an amazing job ?? she is really an artist!
I took my bridesmaids to Zinc Spa the day before the wedding for spa manicures and pedicures. We were allowed to bring our own wine and cheese and made a fun afternoon out of it! There is a ??nail bar? (which is awesome) where we set up our snacks and enjoyed our manicures. We made our way to the back of the spa where we had our spa pedicures ?? VERY relaxing, especially before a wedding! Zinc Spa is a perfect place to bring a group; all the bridesmaids had a great time!
Finally, the day of my wedding the bridesmaids and I had our makeup done by Zinc Spa. They came right to our hotel and did our makeup there, which was VERY convenient! I just wanted a ??natural glow? and they did just that ?? perfectly! The makeup they used was amazing, looking very natural.
Overall the atmosphere of Zinc Spa is awesome ?? they always offer wine, tea, and other snacks to enjoy before or during services. The cleanliness of the spa and the skills and professionalism of the staff combines with a great atmosphere to make this by far, my favorite spa.

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Nice, Nice find. Went in for a Bachelorette party, it was great. Clean, friendly, non-pretencious. going to make this my choice for all they do. Prices are unbelievable and staff is just excellent. Got an express facial with Jill. my skin was glowing and soft for days after that. bought Keyano products, and with the 40% off refills. these products are cheaper than CVS! Recommend to everyone!

5
★★★★★

Nice, Nice find. Went in for a Bachelorette party, it was great. Clean, friendly, non-pretencious. going to make this my choice for all they do. Prices are unbelievable and staff is just excellent. Got an express facial with Jill. my skin was glowing and soft for days after that. bought Keyano products, and with the 40% off refills. these products are cheaper than CVS! Recommend to everyone!

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Have to write about my recent visit to Zinc Spa & Nail Bar, to recieve a custom facial. I must say that this facial was simply the best facial I've ever had, and I have had many. While laying in a plush, comfy bed, my esthetician exfoliated and prepped my skin for a series of masks and serum applications aimed to deeply "penetrate my dermis". All I know is that I came away with a fabulous massage, glowing skin and a truly relaxing experience! My skin has felt great with their Keyano line of products.

5
★★★★★

Have to write about my recent visit to Zinc Spa & Nail Bar, to recieve a custom facial. I must say that this facial was simply the best facial I've ever had, and I have had many. While laying in a plush, comfy bed, my esthetician exfoliated and prepped my skin for a series of masks and serum applications aimed to deeply "penetrate my dermis". All I know is that I came away with a fabulous massage, glowing skin and a truly relaxing experience! My skin has felt great with their Keyano line of products.

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I would deffinatly recommend this spa to anyone! It looks like a spa that would be on Newbury Street without the prices of a Newbury Street spa. This place was so relaxing from the moment i walked in the door I was greeted and asked if i wanted anything to drink and a warm neck pillow. The staff is very nice and friendly. They do a great job with everything. I got a manicure and pedicure, you get to pick which kind of scrub and lotion you want they have 5 different kinds. Also my friend got a massage and facial and she loved it so much she said she won't go anywhere else now. So it was a great experience at Zinc Spa and I will deffinatly be going back!

5
★★★★★

I would deffinatly recommend this spa to anyone! It looks like a spa that would be on Newbury Street without the prices of a Newbury Street spa. This place was so relaxing from the moment i walked in the door I was greeted and asked if i wanted anything to drink and a warm neck pillow. The staff is very nice and friendly. They do a great job with everything. I got a manicure and pedicure, you get to pick which kind of scrub and lotion you want they have 5 different kinds. Also my friend got a massage and facial and she loved it so much she said she won't go anywhere else now. So it was a great experience at Zinc Spa and I will deffinatly be going back!

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Myself and 2 friends went for pedicures together.The place was awesome. After being greeted, our coats were taken from us. We were asked if we would like tea, coffee or wine. After selecting our colors, we were led to the pedicure room which was amazing! They actually helped us with our shoes and rolled our pants up for us. Once we were settled in the chairs (with heat and massage), we were all offered warm aromatherapy neck pillows and served our drinks. Talk about being treated like royalty! The pedi chairs were like thrones and did not have jets (very hygienic). The nail techs were very nice, and could actually converse with us (hearing people talk around you in a different language can get tiresome). The price at only $38 was the icing on the cake. They also do eyebrow threading! Would recommend this spa for sure. Go to the outlet mall and then get pampered.......

PROS: Where do I begin
CONS: Wish it was closer to the city.

5
★★★★★

Myself and 2 friends went for pedicures together.The place was awesome. After being greeted, our coats were taken from us. We were asked if we would like tea, coffee or wine. After selecting our colors, we were led to the pedicure room which was amazing! They actually helped us with our shoes and rolled our pants up for us. Once we were settled in the chairs (with heat and massage), we were all offered warm aromatherapy neck pillows and served our drinks. Talk about being treated like royalty! The pedi chairs were like thrones and did not have jets (very hygienic). The nail techs were very nice, and could actually converse with us (hearing people talk around you in a different language can get tiresome). The price at only $38 was the icing on the cake. They also do eyebrow threading! Would recommend this spa for sure. Go to the outlet mall and then get pampered.......

PROS: Where do I begin
CONS: Wish it was closer to the city.

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Message from Zinc Spa & Nail Bar

At Zinc Spa & Nail Bar, we balance Beauty with Health & Hygiene. A unique,upscale, trendy, new Spa & Nail Bar near the Wrentham Premium Outlets, in the Center of Town on Rt 1A., we offer, Natural Nail care, Skincare, Waxing, Eyebrow threading, and Massage. With seating for 9 manis, 5 pedis and 2 treatment rooms, this is a perfect spot to relax with friends after a fun-filled day at the outlet mall.

More about Zinc Spa & Nail Bar

Please visit our website at www.zincspa.com for a comprehensive list of all our services and products. We sell OPI, SpaRitual, Arbonne, and Keyano products,

 

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