Beyond Aesthetics

★☆☆☆☆
  • 1070 Polaris Parkway

    Columbus, OH 43240

    Map & Directions
  • 614-846-4200

About Beyond Aesthetics

Categories
  • Beauty & Spa
  • Skin Care Specialists

Personal Services

Personal Services
More choices in Columbus:
Resultset_next

Kademian, Monique, Md - Mid-Ohio Dermatology

4900 Gettysburg Road Columbus, AR

Resultset_next

Walgreens

Broad Columbus, AR

1.0 3
Hi! Sign in to let us know how Beyond Aesthetics was?
Write a Review
.

Horrible in conducting business. I got a package deal from them for laser hair removal. I was okay with the results of that (but after 4 treatments, my hair was still not fully gone!) - Somehow, they convinced me to buy another packet for "final touch up and maintenance" - They offered me a "deal" but I had to pay half the price that day. I didn't want to miss out on the deal and paid half - $545 - that day even though I didn't get any services then. I also didn't sign anything, and was told that I would owe the second half when I came for my new first appointment in 6 weeks. Between this time, my husband got a new job in another state and we decided to move. I knew that I wouldn't be able to start/finish my new package with Beyond Aesthetics, so I called them asking for a refund. This was the worst, longest, and most frustrating process I have ever gone through! First they refused, even after I explained that I had paid only half and not even gotten the service yet. They still said that once paid, they don't offer refunds! It was only AFTER I informed them that I had never signed something for this second treatment packet and that I was going to contact the BBB (by the way, they have a horrible standing with the BBB!), that they had no choice but to agree to refund me. Thats when the problems started. I had to call a completely different company, that supposedly handles their financial aspect and I called about 20 times, and reached the lady in charge ONCE, she hadn't even bothered to return the voicemails I left. After I talked to her, she told me she will look into it and call me back - I had to remind her to write down my new address. She never called back. I called again and again, and finally through the company directory, reached HER supervisor. I told him everything and even though he wasn't at all associated with Beyond Aesthetics, he knew she worked for them on the side and he told me he would get her to call me back. Well thanks to him, she did. I finally got my $545 refund after countless phone calls, hours and hours of my time wasted, and 4 whole months after I moved! Please, I took the time to write this review so that others would know that Columbus is a big enough city with plenty of choices for laser hair removal - pick another place!

1
★☆☆☆☆

Horrible in conducting business. I got a package deal from them for laser hair removal. I was okay with the results of that (but after 4 treatments, my hair was still not fully gone!) - Somehow, they convinced me to buy another packet for "final touch up and maintenance" - They offered me a "deal" but I had to pay half the price that day. I didn't want to miss out on the deal and paid half - $545 - that day even though I didn't get any services then. I also didn't sign anything, and was told that I would owe the second half when I came for my new first appointment in 6 weeks. Between this time, my husband got a new job in another state and we decided to move. I knew that I wouldn't be able to start/finish my new package with Beyond Aesthetics, so I called them asking for a refund. This was the worst, longest, and most frustrating process I have ever gone through! First they refused, even after I explained that I had paid only half and not even gotten the service yet. They still said that once paid, they don't offer refunds! It was only AFTER I informed them that I had never signed something for this second treatment packet and that I was going to contact the BBB (by the way, they have a horrible standing with the BBB!), that they had no choice but to agree to refund me. Thats when the problems started. I had to call a completely different company, that supposedly handles their financial aspect and I called about 20 times, and reached the lady in charge ONCE, she hadn't even bothered to return the voicemails I left. After I talked to her, she told me she will look into it and call me back - I had to remind her to write down my new address. She never called back. I called again and again, and finally through the company directory, reached HER supervisor. I told him everything and even though he wasn't at all associated with Beyond Aesthetics, he knew she worked for them on the side and he told me he would get her to call me back. Well thanks to him, she did. I finally got my $545 refund after countless phone calls, hours and hours of my time wasted, and 4 whole months after I moved! Please, I took the time to write this review so that others would know that Columbus is a big enough city with plenty of choices for laser hair removal - pick another place!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Beyond Aesthetics has changed hands and is now treating people in a manner that is less than ethical, to put it mildly. Plus, their staff are not only rude, but also inappropriate. Sure, they will be nice to get your business, but beware what you receive from them once they have your money.

1
★☆☆☆☆

Beyond Aesthetics has changed hands and is now treating people in a manner that is less than ethical, to put it mildly. Plus, their staff are not only rude, but also inappropriate. Sure, they will be nice to get your business, but beware what you receive from them once they have your money.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Doctors are not Certified in Plastic or Cosmetic Surgery. Uncleanly and unfriendly. Would not recommend this establishment to individuals seeking professional medical aesthetic procedures

1
★☆☆☆☆

Doctors are not Certified in Plastic or Cosmetic Surgery. Uncleanly and unfriendly. Would not recommend this establishment to individuals seeking professional medical aesthetic procedures

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Beyond Aesthetics, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review