In-Shape

★★★★☆
  • 3409 Coffee Rd

    Bakersfield, CA 93308

    Map & Directions
  • 661-615-6125

About In-Shape

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Details
Hours
Sunday 6:00 AM-8:00 PM, Monday 4:00 AM-11:00 PM, Tuesday 4:00 AM-11:00 PM, Wednesday 4:00 AM-11:00 PM, Thursday 4:00 AM-11:00 PM, Friday 4:00 AM-11:00 PM, Saturday 6:00 AM-8:00 PM

Sports & Recreation

Sports & Recreation
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My Opinion? In my experience with the Coffee Road facility, their Sales practices and customer service policies and follow up are poor for any business in their field. I have been fighting their recurring incorrect bills for months, which the facility manager said months ago "would not be charged, the contract would be ended, and all payments refunded" at our request. The contract was terminated due to bad billing practices we complained about for over a month (not billed in accordance with the original contract, early billing, etc). Did they do what they said they would do? NO! I am still being falsely charged and never received a cent of the refunds. They obviously have not met my expectations.

They claim they specialize in sports and fitness. If you can get past the Sales Team, Inaccurate bank withdrawals, non-responsive and rude Customer Service run arounds... then they may have some people on their staff that can do what they claim. If so, I have never had the pleasure of meeting them.

My family now uses another local company, and we are very happy with the service at the new gym. They don't have staff using forced selling practices when they walk in the door (every visit) to buy items. If you want a gym to work out in, and get "IN SHAPE", my opinion is that your best bet is to go somewhere else.... anywhere else.

I wouldn't let another family member sign up there, I can sure tell you that!

1
★☆☆☆☆

My Opinion? In my experience with the Coffee Road facility, their Sales practices and customer service policies and follow up are poor for any business in their field. I have been fighting their recurring incorrect bills for months, which the facility manager said months ago "would not be charged, the contract would be ended, and all payments refunded" at our request. The contract was terminated due to bad billing practices we complained about for over a month (not billed in accordance with the original contract, early billing, etc). Did they do what they said they would do? NO! I am still being falsely charged and never received a cent of the refunds. They obviously have not met my expectations.

They claim they specialize in sports and fitness. If you can get past the Sales Team, Inaccurate bank withdrawals, non-responsive and rude Customer Service run arounds... then they may have some people on their staff that can do what they claim. If so, I have never had the pleasure of meeting them.

My family now uses another local company, and we are very happy with the service at the new gym. They don't have staff using forced selling practices when they walk in the door (every visit) to buy items. If you want a gym to work out in, and get "IN SHAPE", my opinion is that your best bet is to go somewhere else.... anywhere else.

I wouldn't let another family member sign up there, I can sure tell you that!

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Alena is a terrific cycling instructor with lots of energy who offers plenty of personalized attention during the group classes. Alena??s classes are so much fun and such a great workout! I feel so energized when I leave the health club after my workout.

5
★★★★★

Alena is a terrific cycling instructor with lots of energy who offers plenty of personalized attention during the group classes. Alena??s classes are so much fun and such a great workout! I feel so energized when I leave the health club after my workout.

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1 out of 1 people found this review helpful.

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I'm a two-time Olympic Gold Medalist in swimming. I just joined IN SHAPE (Bakersfield club) with my wife and seven year old daughter. The warm pool, family locker room, childcare, yoga, women's only section, it's all perfect for our needs. I'm really blown away by the club!

5
★★★★★

I'm a two-time Olympic Gold Medalist in swimming. I just joined IN SHAPE (Bakersfield club) with my wife and seven year old daughter. The warm pool, family locker room, childcare, yoga, women's only section, it's all perfect for our needs. I'm really blown away by the club!

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4 out of 4 people found this review helpful.

Message from In-Shape

In-Shape Health Clubs offers State-Of-The-Art facilities conveniently located for our members busy lifestyles. Enjoy a wide variety of programs, equipment and amenities to meet all your fitness needs.

 

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