Muse, Inspired Fashion

★★★★☆
  • 546 South Main

    Memphis, TN 38103

    Map & Directions
  • 901-526-8738

About Muse, Inspired Fashion

Categories
  • Men's Clothing
  • Women's Clothing Stores
Special Offer
10% Discount

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4.0 4
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In response to the person who tried to return the hose that were too small I would like to remind people what a personal item hose are. Hose in general are not returnable because of the nature of where they touch the body. I hope that I was not as rude as I was portrayed, and I apologize if I was, but I am sure I was a little grossed out by the request. I did offer to return the un-opened package but I believe they ended up keeping both which leads me to question the authenticity of their request.

In response to our move, everyone who has seen the new location has loved it's smaller size and better lighting. After seven years in our wonderful extra-large space, we decided that we were wasting a space that could potentially become something even bigger and better than MUSE. When the current space became available it reminded us of our New Orleans store and it just felt right.

Most of my customers are boutique shoppers and appreciate what we have to offer. I will try to do better in the future and hope that the unhappy customer will give us another chance because no matter what the situation, I would like to keep all of our customers happy,

Sincerely,

Lisa Doss

5
★★★★★

In response to the person who tried to return the hose that were too small I would like to remind people what a personal item hose are. Hose in general are not returnable because of the nature of where they touch the body. I hope that I was not as rude as I was portrayed, and I apologize if I was, but I am sure I was a little grossed out by the request. I did offer to return the un-opened package but I believe they ended up keeping both which leads me to question the authenticity of their request.

In response to our move, everyone who has seen the new location has loved it's smaller size and better lighting. After seven years in our wonderful extra-large space, we decided that we were wasting a space that could potentially become something even bigger and better than MUSE. When the current space became available it reminded us of our New Orleans store and it just felt right.

Most of my customers are boutique shoppers and appreciate what we have to offer. I will try to do better in the future and hope that the unhappy customer will give us another chance because no matter what the situation, I would like to keep all of our customers happy,

Sincerely,

Lisa Doss

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Hello,
I am writing this just to let you know, so others might not have this happen to them in your store. I was shopping the other day there to buy my girlfriend some stockings because I remember how much she said she liked the stockings from your store. I ended up getting her two pairs as a gift.
I unfortunately bought her a size too small, so as the lady that helped me out said, if the were too small or did not work out, I could just return or exchange them.
I went back to exchange them for another size with my girlfriend, and the lady working there (not the lady that helped me when I originally bought the gift) was so rude to the both of us. She actually said to me ??So, you don??t know how to read I guess?, talking about women??s sizes. I have been with my girlfriend to pick out stockings many times since she is in love with them. I got the size she normally wears; the brand at Muse just runs small she said.
The lady that worked there basically looked down on us and was bluntly a snob towards us and acted like we should not even be there. Her name I believe is Lisa Doss. From the research I??ve done, she is the owner.
Maybe it is just me, but I used to live on south main, and it is a make or break it kind of street for little boutique stores such as Muse. This is possibly why they have to downgrade to a much smaller space across the street. I??m just saying if you need all the customers you can possibly get, why run them away? I might have only spent 50 dollars on this visit, but still, I did spend 50 dollars. It was a gift for my girlfriend, and we both walked out of the store and said to each other ??I will never go back to that store again. Even if they do have nice gifts? That ruined not only your store for us, but also the nice gesture I was trying to do for my girlfriend.
I just thought you should know the way we were treated; you have lost business from us, our families, and since we run a blog here in Memphis, hopefully all of our readers.

An unhappy couple that used to like Muse.

1
★☆☆☆☆

Hello,
I am writing this just to let you know, so others might not have this happen to them in your store. I was shopping the other day there to buy my girlfriend some stockings because I remember how much she said she liked the stockings from your store. I ended up getting her two pairs as a gift.
I unfortunately bought her a size too small, so as the lady that helped me out said, if the were too small or did not work out, I could just return or exchange them.
I went back to exchange them for another size with my girlfriend, and the lady working there (not the lady that helped me when I originally bought the gift) was so rude to the both of us. She actually said to me ??So, you don??t know how to read I guess?, talking about women??s sizes. I have been with my girlfriend to pick out stockings many times since she is in love with them. I got the size she normally wears; the brand at Muse just runs small she said.
The lady that worked there basically looked down on us and was bluntly a snob towards us and acted like we should not even be there. Her name I believe is Lisa Doss. From the research I??ve done, she is the owner.
Maybe it is just me, but I used to live on south main, and it is a make or break it kind of street for little boutique stores such as Muse. This is possibly why they have to downgrade to a much smaller space across the street. I??m just saying if you need all the customers you can possibly get, why run them away? I might have only spent 50 dollars on this visit, but still, I did spend 50 dollars. It was a gift for my girlfriend, and we both walked out of the store and said to each other ??I will never go back to that store again. Even if they do have nice gifts? That ruined not only your store for us, but also the nice gesture I was trying to do for my girlfriend.
I just thought you should know the way we were treated; you have lost business from us, our families, and since we run a blog here in Memphis, hopefully all of our readers.

An unhappy couple that used to like Muse.

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While visiting Memphis from Seattle, I rode the trolley down Main Street in search of shoes for a business event. I found the perfect pair at a reasonable price behind the pink storefront. However, minutes before the big event I discovered two different size shoes in the box. One quick call to Muse and Donna sprang into action and saved the day by delivering my stray shoe to the hotel just in time. This story of "Above & Beyond" customer service from a downtown boutique may not have happened if I chose to shop at the mall. Thanks Muse.

5
★★★★★

While visiting Memphis from Seattle, I rode the trolley down Main Street in search of shoes for a business event. I found the perfect pair at a reasonable price behind the pink storefront. However, minutes before the big event I discovered two different size shoes in the box. One quick call to Muse and Donna sprang into action and saved the day by delivering my stray shoe to the hotel just in time. This story of "Above & Beyond" customer service from a downtown boutique may not have happened if I chose to shop at the mall. Thanks Muse.

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Muse carries an impressive collection of upscale clothes for men and women like Betsy Johnson or Hugo Boss.

The store is very large, and well laid out. The fitting rooms are very elegant, as they are large drapes hanging from the ceiling.

This place is a bit expensive, but they do have a good selection on the sale rack.

5
★★★★★

Muse carries an impressive collection of upscale clothes for men and women like Betsy Johnson or Hugo Boss.

The store is very large, and well laid out. The fitting rooms are very elegant, as they are large drapes hanging from the ceiling.

This place is a bit expensive, but they do have a good selection on the sale rack.

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