Department of Human Services

★★☆☆☆

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Health & Medical

Health & Medical
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1103 W. Arkansas Ln. Arlington, TX

2.3333333 6
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I had a problem with my medicaid this entire pregnancy I am in my third trimester I have been to the doctor 3 times, and I got into a car accident last night they opened me a case with chip I never applied to I have heard many excuses, lies, and they are very disrepectful, and unprofessional. I have worked for hhsc in denton texas, and nothing was like this. They were not helpful or understanding at all. They have made me cry and stressed me out my entire pregnancy. They also applied me for chip when i applied for medicaid and i was eligible for medicaid. The chip wasnt even penatal chip neither any medicaid until supposubly now.
211 Becky Agent ID 12423 Your amazing and so sweet thank you for your help and such amazing empathy and encouragement, as well as support you deserve more than what you get. 211 Isabell Agent ID 12426 your god given very amazing sweet and you changed everything around for me, and fixed my entire case God Bless You, and thanks again. These two ladies absolutely care about their jobs and the people they work with in these situations. Thats what it should be like everywhere.

5
★★★★★

I had a problem with my medicaid this entire pregnancy I am in my third trimester I have been to the doctor 3 times, and I got into a car accident last night they opened me a case with chip I never applied to I have heard many excuses, lies, and they are very disrepectful, and unprofessional. I have worked for hhsc in denton texas, and nothing was like this. They were not helpful or understanding at all. They have made me cry and stressed me out my entire pregnancy. They also applied me for chip when i applied for medicaid and i was eligible for medicaid. The chip wasnt even penatal chip neither any medicaid until supposubly now.
211 Becky Agent ID 12423 Your amazing and so sweet thank you for your help and such amazing empathy and encouragement, as well as support you deserve more than what you get. 211 Isabell Agent ID 12426 your god given very amazing sweet and you changed everything around for me, and fixed my entire case God Bless You, and thanks again. These two ladies absolutely care about their jobs and the people they work with in these situations. Thats what it should be like everywhere.

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I CAN BEAT THAT i WAS ASKED TO LEAVE 3 TIMES BECAUSE MY SON HAS A MENTAL CONDITION AND I COULDN'T CONTROL HIM I NEVER GOT A CALL BACK AND HAD TO APPLY MANY TIMES UNTIL I GOT APPROVED! I HAVE GLAUCOMA AND AM GOING BLIND...I ALSO HAVE TROUBLE WALKING DUE TO BAD CIRCULATION AND THEY STILL DON'T GIVE ME MEDICAID i DONT KNOW WHAT TO DO i TURNED IN AN APP AND THEY SAY THEY NEVER GOT IT..... I TURNED IT IN PERSON...MAN I WISH I COULD TAKE THEIR JOB !!!!!!! I AM CALLING CHANEL 4 NEWS IF SOMETHING DOES NOT CHANGE!!!!

1
★☆☆☆☆

I CAN BEAT THAT i WAS ASKED TO LEAVE 3 TIMES BECAUSE MY SON HAS A MENTAL CONDITION AND I COULDN'T CONTROL HIM I NEVER GOT A CALL BACK AND HAD TO APPLY MANY TIMES UNTIL I GOT APPROVED! I HAVE GLAUCOMA AND AM GOING BLIND...I ALSO HAVE TROUBLE WALKING DUE TO BAD CIRCULATION AND THEY STILL DON'T GIVE ME MEDICAID i DONT KNOW WHAT TO DO i TURNED IN AN APP AND THEY SAY THEY NEVER GOT IT..... I TURNED IT IN PERSON...MAN I WISH I COULD TAKE THEIR JOB !!!!!!! I AM CALLING CHANEL 4 NEWS IF SOMETHING DOES NOT CHANGE!!!!

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1 out of 1 people found this review helpful.

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The front desk employees are the rudest people I have ever come in contact with. they walk around and ignore you when you just want to ask a question. they have no people skills the state of tx needs to send them all to diversity training

1
★☆☆☆☆

The front desk employees are the rudest people I have ever come in contact with. they walk around and ignore you when you just want to ask a question. they have no people skills the state of tx needs to send them all to diversity training

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2 out of 2 people found this review helpful.

.

OMG! they are so rude! I have been waiting 4 months for my case to get approved and all i get is a case worker that goes on vacation, a supervisor that never returns calls, and to top it off the operator is a bit$% she is very rude, slams the phone down in your ear and talks down to you like she is better than you. i need help because i have seven children. i work for the Government and make about $20 an hour, but still qualify for help. she is just mad because she works for the state and more than likley only makes like $12 an hour. Grrrrrrrrrrrrr! i hate that operator!

1
★☆☆☆☆

OMG! they are so rude! I have been waiting 4 months for my case to get approved and all i get is a case worker that goes on vacation, a supervisor that never returns calls, and to top it off the operator is a bit$% she is very rude, slams the phone down in your ear and talks down to you like she is better than you. i need help because i have seven children. i work for the Government and make about $20 an hour, but still qualify for help. she is just mad because she works for the state and more than likley only makes like $12 an hour. Grrrrrrrrrrrrr! i hate that operator!

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1 out of 1 people found this review helpful.

.

I was laid off in February and mailed in an application for Medicaid for my son. After 6 weeks they said they didn't receive it. I dropped off an application in person April 15th and even received a receipt. I call and get transferred over to a schedulers voice mail. NO calls back. What else do you do if they take your app and send you home?

1
★☆☆☆☆

I was laid off in February and mailed in an application for Medicaid for my son. After 6 weeks they said they didn't receive it. I dropped off an application in person April 15th and even received a receipt. I call and get transferred over to a schedulers voice mail. NO calls back. What else do you do if they take your app and send you home?

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1 out of 1 people found this review helpful.

.

the best time to go apply for foodstamps and medicaid at this location is in the middle of the week first thing in the morning. If you want to save extra time, pick up and fill out your application in advance.

5
★★★★★

the best time to go apply for foodstamps and medicaid at this location is in the middle of the week first thing in the morning. If you want to save extra time, pick up and fill out your application in advance.

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2 out of 3 people found this review helpful.

 

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