I visited Renew Laser Clinic at the suggestion of a friend. The staff was very nice and the office was beautiful. I saw Dr. Makow for Botox. Unlike other doctors I had seen who wisked me in and out in 5 minutes, she took the time to really look at my face, talk to me about my needs and recommend a treatment that was a match for my lifestyle and BUDGET. I couldn't believe a doctor was actually telling me "You know, you don't really need that right now, come back for your eyes in a couple years!" I think that is the difference when you're working with a trained physician versues a regular aesthetician (sp?). You get a real doctor wanting to help you instead of selling you something.
The other thing I liked is that she made a follow up appointment with me for the next week to see how the treatment was taking. During that meeting she saw that one muscle hadn't smoothed out completely and took care of it on the spot.
My only negative is that I got used to being able to walk in and get seen either that day or the next day but they seemed to be recently picking up clients and you have to call about a week or so in advance. I guess it's not really a negative, but just a heads up.
Also, one last final note for moms. I had to take my kids with me for my appointments and the staff was so nice and played with them while I had my treatments. I really appreciated that.
Pros: Professional. Easy to talk to. Excellent results.
Cons: Call in advance.