Southwest Flooring Direct

★★★★☆
Committed to doing it right!
  • PO Box 6013

    Kingwood, TX 77345

    Map & Directions

About Southwest Flooring Direct

Home Construction & Remodeling

Home Construction & Remodeling
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Misquoted and overpriced: Terrible service. Dont hire this company they will steal your money bad bad service, watch out with this people.

1
★☆☆☆☆

Misquoted and overpriced: Terrible service. Dont hire this company they will steal your money bad bad service, watch out with this people.

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.

Misquoted and overpriced: Terrible service. Dont hire this company they will steal your money bad bad service, watch out with this people.

1
★☆☆☆☆

Misquoted and overpriced: Terrible service. Dont hire this company they will steal your money bad bad service, watch out with this people.

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.

Beware extremely horrible company!!!!
This company is terrible, do not fall for their advertisements. I found their ad in a local coupon magazine that is mailed out to the neighborhoods each week of so. Called and told them I needed a one bedroom plus living room apt cleaned. They told me the technician would be there between the hours of 11 and 1. I got to the apartment a little early just to make sure everything was in order. I waited from 11-1215 and then got a call letting me know the technician was on his way. An hour later and still no technician nor phone call from him letting me know what the deal was.
2 and half hour late "tech" shows up in some beat up vehicle with no signs indicating who they work with and looking very unprofessional. technician take quick look and quoted $350 for two small area rugs and 1 room. I refused the service and then he asked for $20 tips for his travel time. (what a joke, seriously!!!!!!)
Beware of this company they are sketchy and completely rude and unprofessional. I would completely believe that any good reports are written by the company themselves because I don't know how anyone could have a good experience with them.

1
★☆☆☆☆

Beware extremely horrible company!!!!
This company is terrible, do not fall for their advertisements. I found their ad in a local coupon magazine that is mailed out to the neighborhoods each week of so. Called and told them I needed a one bedroom plus living room apt cleaned. They told me the technician would be there between the hours of 11 and 1. I got to the apartment a little early just to make sure everything was in order. I waited from 11-1215 and then got a call letting me know the technician was on his way. An hour later and still no technician nor phone call from him letting me know what the deal was.
2 and half hour late "tech" shows up in some beat up vehicle with no signs indicating who they work with and looking very unprofessional. technician take quick look and quoted $350 for two small area rugs and 1 room. I refused the service and then he asked for $20 tips for his travel time. (what a joke, seriously!!!!!!)
Beware of this company they are sketchy and completely rude and unprofessional. I would completely believe that any good reports are written by the company themselves because I don't know how anyone could have a good experience with them.

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.

He was very fast and the carpet and installation look great and the cost was fair.

2
★★★★★

He was very fast and the carpet and installation look great and the cost was fair.

on Service Magic

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Kurt was fantastic! Extremely friendly, helpful and came in lower than most other companies we looked at. My husband and I chose to go with him soon after he left our estimate. His crew was very professional, and done in a day. We would recommend him to anyone and will go back for any future floor needs.

2
★★★★★

Kurt was fantastic! Extremely friendly, helpful and came in lower than most other companies we looked at. My husband and I chose to go with him soon after he left our estimate. His crew was very professional, and done in a day. We would recommend him to anyone and will go back for any future floor needs.

on Service Magic

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Kurt was very professional - he was prompt - he let me know exactly what to expect when the floors would be installed, so I wouldn't be surprised if I had to pay any additional fees after the carpet was pulled. His staff worked very hard on my floors, and the job was completed real close to the time I was told.

2
★★★★★

Kurt was very professional - he was prompt - he let me know exactly what to expect when the floors would be installed, so I wouldn't be surprised if I had to pay any additional fees after the carpet was pulled. His staff worked very hard on my floors, and the job was completed real close to the time I was told.

on Service Magic

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Kurt was great! Very thorough in walking through the home and explaining the entire process to us. I actually compared him to a larger carpet provider and as soon as the other company came out (left in 10 minutes!) I knew that I wanted to go with Southwest Flooring instead.

Very pleased with the outcome and installers that came out to the home.

2
★★★★★

Kurt was great! Very thorough in walking through the home and explaining the entire process to us. I actually compared him to a larger carpet provider and as soon as the other company came out (left in 10 minutes!) I knew that I wanted to go with Southwest Flooring instead.

Very pleased with the outcome and installers that came out to the home.

on Service Magic

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Excellent work. I was unable to complete my entire original project but Southwest Flooring worked with me and allowed me to complete what was within my budget.

2
★★★★★

Excellent work. I was unable to complete my entire original project but Southwest Flooring worked with me and allowed me to complete what was within my budget.

on Service Magic

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Kurt is great to work with. Very friendly, understanding, honest and great guy in general. My project has gone as planned and my only complaint would be that anything above the flooring was my responsibility and not in his quote (i.e., plumbing and drywall) although I knew that before I opted to go with him. He did set me up with a plumber that he uses so everything has run pretty smooth. Definitely will use him again for our next flooring needs.

2
★★★★★

Kurt is great to work with. Very friendly, understanding, honest and great guy in general. My project has gone as planned and my only complaint would be that anything above the flooring was my responsibility and not in his quote (i.e., plumbing and drywall) although I knew that before I opted to go with him. He did set me up with a plumber that he uses so everything has run pretty smooth. Definitely will use him again for our next flooring needs.

on Service Magic

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Highly recommended - they were great to work with! The re-tiled fireplace surround and hearth is incredible thanks to their recommendations on tile suppliers, the artistry and thoroughness of the tile layer, and the professionalism of the owner. We'll definitely be using them again for our next project - refinishing the wood floors!

2
★★★★★

Highly recommended - they were great to work with! The re-tiled fireplace surround and hearth is incredible thanks to their recommendations on tile suppliers, the artistry and thoroughness of the tile layer, and the professionalism of the owner. We'll definitely be using them again for our next project - refinishing the wood floors!

on Service Magic

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Had a small problem some of the installers misunderstood and started removing carpet from the 2 back bedrooms of this rental home when there was really no work to be done in there so Kurt had new carpet ordered & installed instead of putting the old carpet back down even though that was not necessary

2
★★★★★

Had a small problem some of the installers misunderstood and started removing carpet from the 2 back bedrooms of this rental home when there was really no work to be done in there so Kurt had new carpet ordered & installed instead of putting the old carpet back down even though that was not necessary

on Service Magic

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A great company to work with...Sam is very professional and helpful throughout the whole process...Will use again for future projects!

2
★★★★★

A great company to work with...Sam is very professional and helpful throughout the whole process...Will use again for future projects!

on Service Magic

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They were very professional and very quick to get the job done. I would recommend them.

2
★★★★★

They were very professional and very quick to get the job done. I would recommend them.

on Service Magic

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