My AV Guy, LLC

★☆☆☆☆
The Home Entertaiment Service Company
  • 500 Wilson Pike Circle, Suite 100

    Brentwood, TN 37027

    Map & Directions

Computer & Internet Services

Computer & Internet Services
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This company took over 700.00 from me to go over my system and get my blackberry phone to sync properly - I am now struggling to get anything done on my computer, as a result of what they did, and the owner refuses to return my calls.

The tech was friendly but had never configured a blackberry to sync with the mac, and my only recourse now is to file a complaint with the Better Business Bureau.

One thing is for sure,THIS COMPANY IS NOT A BETTER BUSINESS .

0
★☆☆☆☆

This company took over 700.00 from me to go over my system and get my blackberry phone to sync properly - I am now struggling to get anything done on my computer, as a result of what they did, and the owner refuses to return my calls.

The tech was friendly but had never configured a blackberry to sync with the mac, and my only recourse now is to file a complaint with the Better Business Bureau.

One thing is for sure,THIS COMPANY IS NOT A BETTER BUSINESS .

Pros: NONE

Cons: EVERYTHING THEY DO

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WORST OF THE WORST
I contacted MY AV GUY for the simple task of syncing my Blackberry to my NEW imac - The tech worked a $500 day, but left without completing any of the tasks that I had given him I . The tech came back to complete the job the next day, taking $200 more of my $, and several more hours of my time. It was not until the following day that I realized the extent of the damage - My Iphoto is filled with strange icons instead of the thousands of wonderful pictures that were there. The blackberry sync results in events being repeated multiple times , and Entourage is not importing mail from my previous account. Spending $700 to have my dearest personal photos wiped out and my blackberry filled with unnecessary clutter at every sync is not nearly as good of a deal as taking my computer to the Mac Authority and having them do the work while I wait .... and for free. I have called to speak to the manager of My AV Guy several times and there has been no response.

This has cost me money ($700), time, and worst of all, years of photos that I might never recoup.

Disgusting.

Pros: appts are easy to get
Cons: appts are easy to get

1
★☆☆☆☆

WORST OF THE WORST
I contacted MY AV GUY for the simple task of syncing my Blackberry to my NEW imac - The tech worked a $500 day, but left without completing any of the tasks that I had given him I . The tech came back to complete the job the next day, taking $200 more of my $, and several more hours of my time. It was not until the following day that I realized the extent of the damage - My Iphoto is filled with strange icons instead of the thousands of wonderful pictures that were there. The blackberry sync results in events being repeated multiple times , and Entourage is not importing mail from my previous account. Spending $700 to have my dearest personal photos wiped out and my blackberry filled with unnecessary clutter at every sync is not nearly as good of a deal as taking my computer to the Mac Authority and having them do the work while I wait .... and for free. I have called to speak to the manager of My AV Guy several times and there has been no response.

This has cost me money ($700), time, and worst of all, years of photos that I might never recoup.

Disgusting.

Pros: appts are easy to get
Cons: appts are easy to get

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