Pool Service America, Inc.

★☆☆☆☆

About Pool Service America, Inc.

1.0 1
Hi! Sign in to let us know how Pool Service America, Inc. was?
Write a Review
.

Stay away from this company. Their idea of customer service is they are always right. They did not fulfill their part of our contract. For 2 weeks, no one was sent to clean our pool. When we called to inquire about the interruption of service, we were blamed for not calling within 24 hours. Then we were told by the service office that our motor was broken and when we had a technician from the company come to look at it and fix it, we were told that there was nothing wrong with it. However, we were still expected to pay the $120 visit fee even though nothing was fixed. Finally, fed up with the horrible service, we called to simply cancel our service and we were yelled at for wanting to cancel and were told that we didn't appreciate the lengths they had gone to for us. What lengths? They had done nothing for us that we hadn't paid for. Unless you enjoy weekly headaches, stay away from this company.

1
★☆☆☆☆

Stay away from this company. Their idea of customer service is they are always right. They did not fulfill their part of our contract. For 2 weeks, no one was sent to clean our pool. When we called to inquire about the interruption of service, we were blamed for not calling within 24 hours. Then we were told by the service office that our motor was broken and when we had a technician from the company come to look at it and fix it, we were told that there was nothing wrong with it. However, we were still expected to pay the $120 visit fee even though nothing was fixed. Finally, fed up with the horrible service, we called to simply cancel our service and we were yelled at for wanting to cancel and were told that we didn't appreciate the lengths they had gone to for us. What lengths? They had done nothing for us that we hadn't paid for. Unless you enjoy weekly headaches, stay away from this company.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Pool Service America, Inc., leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review