AAA Travel

★★★☆☆
Over 75 full-service Travel Agencies in Southern California
  • 1111 W Alameda Ave.

    Burbank, CA 91506

    Map & Directions
  • 888-874-7222

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Hotels & Travel

Hotels & Travel
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LA City Tours

6806 Hollywood Blvd Los Angeles, CA

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West Side Rental Hotels

6364 Yucca St Los Angeles, CA

2.5 2
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me and a group of 10 girls booked a trip to cancun thru this travel agency in Aug. a week before we left we found out that our air line mexicana airline was goin out of buisness we contacted JACKIE our agent to reassure that every thing was goin to be ok. she assured us that we were goin to be fine that they werent stopping the flight till the 1st of the month. On Aug 31st they day we were set to fly home we get a disturbing phone call notifing us that our flights had been cancelled.. so now we are stranded in another country after 2 hours of trying to get in contact with Jackie our agent who is suppose to help us in a situation of this sort basically tells us that there is nothing she can do for us.. we had to out of pocket buy a new plane ticket and another night stay.. really??? after a week of vacation.. what if we didnt have an extra $450 to get home? Jackie Stated "well then it looks like you ladies are going to be sleeping on the beach" wow what a helpful agent.. whats the purpose of booking with an agency if when something goes wrong they just leave u stranded? after speaking with supervisers we were told to file a claim when we return home to possibly be refunded Possibly? maybe isnt good enough... some of us missed work, School one of the girls daughter was sick and couldnt make it home on time.. i will never book with this agency again i will be sure to tell all my family and friends as well

1
★☆☆☆☆

me and a group of 10 girls booked a trip to cancun thru this travel agency in Aug. a week before we left we found out that our air line mexicana airline was goin out of buisness we contacted JACKIE our agent to reassure that every thing was goin to be ok. she assured us that we were goin to be fine that they werent stopping the flight till the 1st of the month. On Aug 31st they day we were set to fly home we get a disturbing phone call notifing us that our flights had been cancelled.. so now we are stranded in another country after 2 hours of trying to get in contact with Jackie our agent who is suppose to help us in a situation of this sort basically tells us that there is nothing she can do for us.. we had to out of pocket buy a new plane ticket and another night stay.. really??? after a week of vacation.. what if we didnt have an extra $450 to get home? Jackie Stated "well then it looks like you ladies are going to be sleeping on the beach" wow what a helpful agent.. whats the purpose of booking with an agency if when something goes wrong they just leave u stranded? after speaking with supervisers we were told to file a claim when we return home to possibly be refunded Possibly? maybe isnt good enough... some of us missed work, School one of the girls daughter was sick and couldnt make it home on time.. i will never book with this agency again i will be sure to tell all my family and friends as well

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if you are a AAA member they will supply you with free maps for any city that you may need. they also assist with state to state traveling. this is the are of the office that usually is not busy and they have a very nice knowledgeable staff.

4
★★★★☆

if you are a AAA member they will supply you with free maps for any city that you may need. they also assist with state to state traveling. this is the are of the office that usually is not busy and they have a very nice knowledgeable staff.

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