Texas Heaters

★★★★★
Austin's Hot Water Experts! Over 30 years of experience in the Texas plumbing business. Call Today (512) 813-0371.
  • 505 Oak Ridge Dr

    Pflugerville, TX 78660

    Map & Directions
  • 512-215-1636

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4- A Plumber

1225 Hughmont Dr Pflugerville, TX

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Austen Plumbing Company

2255 County Road 172, #305 Round Rock, TX

5 29
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.

Tony and his partner came out to install my water heater today. They had a good work ethic, attitude and were very knowledgeable. Thanks guys.

4
★★★★☆

Tony and his partner came out to install my water heater today. They had a good work ethic, attitude and were very knowledgeable. Thanks guys.

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.

Cody is a great in customer service. He is polite, quick and very knowledgeable. I recommend this company for any heating/heater issues for the future.

5
★★★★★

Cody is a great in customer service. He is polite, quick and very knowledgeable. I recommend this company for any heating/heater issues for the future.

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.

Cody is a great in customer service. He is polite, quick and very knowledgeable. I recommend this company for any heating/heater issues for the future.

3
★★★★★

Cody is a great in customer service. He is polite, quick and very knowledgeable. I recommend this company for any heating/heater issues for the future.

.

The experience as a whole was pretty good. I wish I would have asked about the way the unit was powered. It shouldnt be a problem unless the power goes out, then I will miss the gas heater.

3
★★★★★

The experience as a whole was pretty good. I wish I would have asked about the way the unit was powered. It shouldnt be a problem unless the power goes out, then I will miss the gas heater.

.

They were price competitively and I thought all the guys there did a great job. I would have liked more info about the features and energy efficiency so that I could have made my own informed decision.

4
★★★★☆

They were price competitively and I thought all the guys there did a great job. I would have liked more info about the features and energy efficiency so that I could have made my own informed decision.

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.

They were price competitively and I thought all the guys there did a great job. I would have liked more info about the features and energy efficiency so that I could have made my own informed decision.

3
★★★★★

They were price competitively and I thought all the guys there did a great job. I would have liked more info about the features and energy efficiency so that I could have made my own informed decision.

.

The experience was good and all the crew was very polite. You could tell they knew their stuff. I cant comment on the unit since its only been a little while. Overall it looks good and properly installed. Its working like it should.

5
★★★★★

The experience was good and all the crew was very polite. You could tell they knew their stuff. I cant comment on the unit since its only been a little while. Overall it looks good and properly installed. Its working like it should.

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.

The experience was good and all the crew was very polite. You could tell they knew their stuff. I cant comment on the unit since its only been a little while. Overall it looks good and properly installed. Its working like it should.

3
★★★★★

The experience was good and all the crew was very polite. You could tell they knew their stuff. I cant comment on the unit since its only been a little while. Overall it looks good and properly installed. Its working like it should.

.

They made this install go very smoothly. KR and Hank did the work and they were very professional and knowledgeable.

5
★★★★★

They made this install go very smoothly. KR and Hank did the work and they were very professional and knowledgeable.

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.

They made this install go very smoothly. KR and Hank did the work and they were very professional and knowledgeable.

3
★★★★★

They made this install go very smoothly. KR and Hank did the work and they were very professional and knowledgeable.

.

The service from this company was great! The price they quoted never changed and I felt like I was not taken advantage of. They were very professional and I appreciated that most!

5
★★★★★

The service from this company was great! The price they quoted never changed and I felt like I was not taken advantage of. They were very professional and I appreciated that most!

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.

I was impressed with their knowledge of the product and industry. From the initial sale to the installation, they were all very informative and helpful.

5
★★★★★

I was impressed with their knowledge of the product and industry. From the initial sale to the installation, they were all very informative and helpful.

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.

I was impressed with their knowledge of the product and industry. From the initial sale to the installation, they were all very informative and helpful.

3
★★★★★

I was impressed with their knowledge of the product and industry. From the initial sale to the installation, they were all very informative and helpful.

.

Texas Heaters did a great job installing my new Rinnai water heater. Their professionalism is appreciated.

5
★★★★★

Texas Heaters did a great job installing my new Rinnai water heater. Their professionalism is appreciated.

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.

Texas Heaters did a great job installing my new Rinnai water heater. Their professionalism is appreciated.

3
★★★★★

Texas Heaters did a great job installing my new Rinnai water heater. Their professionalism is appreciated.

.

Texas Heaters sent a crew who got there on schedule, and acted with great professionalism. We had them replace our old water heater with a new tankless version and it's a huge difference. We intend to call them again for the yearly maintenance on the unit.

5
★★★★★

Texas Heaters sent a crew who got there on schedule, and acted with great professionalism. We had them replace our old water heater with a new tankless version and it's a huge difference. We intend to call them again for the yearly maintenance on the unit.

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.

Texas Heaters sent a crew who got there on schedule, and acted with great professionalism. We had them replace our old water heater with a new tankless version and it's a huge difference. We intend to call them again for the yearly

3
★★★★★

Texas Heaters sent a crew who got there on schedule, and acted with great professionalism. We had them replace our old water heater with a new tankless version and it's a huge difference. We intend to call them again for the yearly

.

KR's Team of professionals have been taking care of all my plumping and water heater needs for years and will continue to be part of are team! I am so pleased to read all the positive reviews. Thanks BP

2
★★★★★

KR's Team of professionals have been taking care of all my plumping and water heater needs for years and will continue to be part of are team! I am so pleased to read all the positive reviews. Thanks BP

.

When I found water in my heater's drip pan I began researching replacement options. I interviewed a number of companies but was impressed with TH's proposal and have not looked back. They adjusted their schedule to my travel schedule and completed the work without issue in just one day. We're happy with the results and will use them when the 2nd water heater needs to be replaced.

2
★★★★★

When I found water in my heater's drip pan I began researching replacement options. I interviewed a number of companies but was impressed with TH's proposal and have not looked back. They adjusted their schedule to my travel schedule and completed the work without issue in just one day. We're happy with the results and will use them when the 2nd water heater needs to be replaced.

.

I recently had a water heater to start leaking on a week-end, not knowing what to do I called Texas Heaters. K.R. came out on the week-end got me out of an emergency situation ( no charge) and his guys were back Monday morning to put me a tankless. They were as great as he was very professional. If you need a water heater then Texas Heaters is who to call, everything about them was excellent

2
★★★★★

I recently had a water heater to start leaking on a week-end, not knowing what to do I called Texas Heaters. K.R. came out on the week-end got me out of an emergency situation ( no charge) and his guys were back Monday morning to put me a tankless. They were as great as he was very professional. If you need a water heater then Texas Heaters is who to call, everything about them was excellent

.

We just had some friends from out of town visit us, they were impressed with the unlimited amount of hot water we had. I know very few people take the time today to write a review, our Tankless installation was over 2 years ago and we are just a thrilled today as we were then. We have told all our friends, family and neighbors about Texas Heaters and the wonderful job they did and will continue to do so. \nI was very impressed with every aspect of our transition to the tankless system. The person I initially spoke to confirmed what I researched on the internet, answered all my questions, and provided a written estimate of the job. Installation was scheduled within the week of our decision to make the switch. Upon arrival, I received a thorough explanation of the work to be done. The old tanks were removed and the new tankless system was installed efficiently and with attention to detail. Once the job was completed, I was able to examine the work done and have my questions answered. We have been very pleased with the unit!

2
★★★★★

We just had some friends from out of town visit us, they were impressed with the unlimited amount of hot water we had. I know very few people take the time today to write a review, our Tankless installation was over 2 years ago and we are just a thrilled today as we were then. We have told all our friends, family and neighbors about Texas Heaters and the wonderful job they did and will continue to do so. \nI was very impressed with every aspect of our transition to the tankless system. The person I initially spoke to confirmed what I researched on the internet, answered all my questions, and provided a written estimate of the job. Installation was scheduled within the week of our decision to make the switch. Upon arrival, I received a thorough explanation of the work to be done. The old tanks were removed and the new tankless system was installed efficiently and with attention to detail. Once the job was completed, I was able to examine the work done and have my questions answered. We have been very pleased with the unit!

.

I honestly don't know why this other person keeps spamming the internet with negative reviews. I have spoken to the company about this guy. They said this whole thing was handled almost 2 years ago. I have had nothing but honest and great service from Austin Texas Water heaters. I would and have recommended them to friends/family\n\nWJ

2
★★★★★

I honestly don't know why this other person keeps spamming the internet with negative reviews. I have spoken to the company about this guy. They said this whole thing was handled almost 2 years ago. I have had nothing but honest and great service from Austin Texas Water heaters. I would and have recommended them to friends/family\n\nWJ

.

We had our tankless water heater installed by this company one and a half years ago and everything was done efficiently and professionally. They even had to carry out that huge water heater from the hot attic! I was so thankful they called ME to remind me of the yearly maintainence that I was supposed to schedule and had forgotten!

2
★★★★★

We had our tankless water heater installed by this company one and a half years ago and everything was done efficiently and professionally. They even had to carry out that huge water heater from the hot attic! I was so thankful they called ME to remind me of the yearly maintainence that I was supposed to schedule and had forgotten!

.

This is one of or the best service company we have dealt with in 40+ years in Austin - clean, professional, efficient. They removed two 40 gal. water heaters from our attic (!) and installed a tankless unit. They encountered other problems with our gas supply and did a considerable amount of extra work at no charge. They have our highest, unqualified recommendation.

2
★★★★★

This is one of or the best service company we have dealt with in 40+ years in Austin - clean, professional, efficient. They removed two 40 gal. water heaters from our attic (!) and installed a tankless unit. They encountered other problems with our gas supply and did a considerable amount of extra work at no charge. They have our highest, unqualified recommendation.

.

This is an excellent business that I would highly recommend. They were prompt in my inquiry, arrived on time to install my new water heater, and did an outstanding job on the install. Unlike many contractors, the area was left clean after they completed the job. The installation staff was professional, courteous, and promptly answered all of my questions. I can, without hesitation, recommend this company. We are very pleased with our new water heater.

2
★★★★★

This is an excellent business that I would highly recommend. They were prompt in my inquiry, arrived on time to install my new water heater, and did an outstanding job on the install. Unlike many contractors, the area was left clean after they completed the job. The installation staff was professional, courteous, and promptly answered all of my questions. I can, without hesitation, recommend this company. We are very pleased with our new water heater.

.

I had a tankless water heater installed by Texas Water Heaters in May, 2011. \r\nThey were professional and helpful before, during and after the installation.\r\nThey even took time to go over all my options with regards to tankless water heaters, the warranties, how to stay compliant with the warranties, and the pros and cons of the heater I chose which was a Rinnai.\r\nI am very pleased with how well the entire process went and the performance of the Rinnai water heater I chose.\r\nI definitely recommend them. \r\n

2
★★★★★

I had a tankless water heater installed by Texas Water Heaters in May, 2011. \r\nThey were professional and helpful before, during and after the installation.\r\nThey even took time to go over all my options with regards to tankless water heaters, the warranties, how to stay compliant with the warranties, and the pros and cons of the heater I chose which was a Rinnai.\r\nI am very pleased with how well the entire process went and the performance of the Rinnai water heater I chose.\r\nI definitely recommend them. \r\n

.

This is the best crew in town. Starting with Michelle then KR and finishing with Cody and Hank. These folks set the definition for what a ""family owned"" and ""customer oriented"" business should be like. I'll be rooting for you guys success in coming generations.

2
★★★★★

This is the best crew in town. Starting with Michelle then KR and finishing with Cody and Hank. These folks set the definition for what a ""family owned"" and ""customer oriented"" business should be like. I'll be rooting for you guys success in coming generations.

Pros: Excellent, Professional Service

Cons: I can't see any

.

Cody and his associate were very courteous and did an excellent job of installing a new water heater in a very difficult attic installation. They took care to put down floor protection and cleaned up afterward. They also identified code issues that other plumbers did not mention. Their prices are better than the big plumbing firms with equivalent or better work quality. I will use them again in the future.

2
★★★★★

Cody and his associate were very courteous and did an excellent job of installing a new water heater in a very difficult attic installation. They took care to put down floor protection and cleaned up afterward. They also identified code issues that other plumbers did not mention. Their prices are better than the big plumbing firms with equivalent or better work quality. I will use them again in the future.

Pros: A fair price on a very difficult water heater installation

.

Texas Heaters has brought poor management, unaccountability, and poor service to a disgraceful new low.\n\nTexas Heaters has no records of the final inspection for my water heater installation I requested with the City of Austin for April 10, 2009. I immediately rescheduled this inspection for July 3, 2009 after it was canceled at the last minute by Texas Heaters.\n\nTexas Heaters notified me the Monday before July 3, 2009 that July 3 is a city holiday (Independence Day). Texas Heaters failed looked at a list of scheduled city holiday closings at any point in the three months from when I scheduled the appointment to when the holiday actually occurred. The owners (K.R. Salyer) response to this was we cannot control the city. Texas Heaters has repeatedly refused to acknowledge they failed to look at the City of Austins list of scheduled holiday closings.\n\nGiven this failure in due diligence, I asked Salyer to bring a printed checklist of what the city would look at when conducting the final inspection. Salyer refused to bring this requested checklist, claiming he has the checklist in his head.\n\nThe building code had changed since the job was first done, requiring rework. Had I not requested Salyer to review the work that had been done to ensure it would pass final inspection, it would have definitely failed inspection. Texas Heaters failed to keep up with what jobs were outstanding that would be affected by requirement changes that occur from year to year.\n\nNow that I had little confidence in how Salyer was managing this project, I asked for a written statement that Texas Heaters would actually show up to finish the job Texas Heaters was paid to do; Salyer interrupted me every time I attempted to bring this up, quickly invoking the fact that the city will shut off my utilities if this open building permit expires. \n\nAfter my repeated attempts to get something in writing from Salyer to get some acknowledgement of accountability for the problems I was experiencing with Texas Heaters, Salyer threatened to walk off the job and let the open building permit expire. Now I had effectively paid Salyer thousands of dollars to bully me in addition to poorly manage this project.\n\nI failed to withhold a portion of the payment until the final inspection was complete; something I will most certainly do with any contractor I hire in the future.\n\nAnyone considering hiring Texas Heaters should take heed that when problems arise to the customers dissatisfaction, Texas Heaters will not hesitate to threaten to walk off the job and leave the customer without utilities. If Texas Heaters is as competent and trustworthy as Salyer claims, providing anything in writing should not be a problem. Threatening a customer with walking off the job and leaving them without water, electricity and gas is a sign of a poorly operated business that does not have any respect for its customers.\n\nTexas Heaters will quickly claim they cannot control the city when problems arise, but you can control who you hire. Hire a plumber who is accountable, keeps good records, provides customer with requested written information, and plans ahead.

0
★☆☆☆☆

Texas Heaters has brought poor management, unaccountability, and poor service to a disgraceful new low.\n\nTexas Heaters has no records of the final inspection for my water heater installation I requested with the City of Austin for April 10, 2009. I immediately rescheduled this inspection for July 3, 2009 after it was canceled at the last minute by Texas Heaters.\n\nTexas Heaters notified me the Monday before July 3, 2009 that July 3 is a city holiday (Independence Day). Texas Heaters failed looked at a list of scheduled city holiday closings at any point in the three months from when I scheduled the appointment to when the holiday actually occurred. The owners (K.R. Salyer) response to this was we cannot control the city. Texas Heaters has repeatedly refused to acknowledge they failed to look at the City of Austins list of scheduled holiday closings.\n\nGiven this failure in due diligence, I asked Salyer to bring a printed checklist of what the city would look at when conducting the final inspection. Salyer refused to bring this requested checklist, claiming he has the checklist in his head.\n\nThe building code had changed since the job was first done, requiring rework. Had I not requested Salyer to review the work that had been done to ensure it would pass final inspection, it would have definitely failed inspection. Texas Heaters failed to keep up with what jobs were outstanding that would be affected by requirement changes that occur from year to year.\n\nNow that I had little confidence in how Salyer was managing this project, I asked for a written statement that Texas Heaters would actually show up to finish the job Texas Heaters was paid to do; Salyer interrupted me every time I attempted to bring this up, quickly invoking the fact that the city will shut off my utilities if this open building permit expires. \n\nAfter my repeated attempts to get something in writing from Salyer to get some acknowledgement of accountability for the problems I was experiencing with Texas Heaters, Salyer threatened to walk off the job and let the open building permit expire. Now I had effectively paid Salyer thousands of dollars to bully me in addition to poorly manage this project.\n\nI failed to withhold a portion of the payment until the final inspection was complete; something I will most certainly do with any contractor I hire in the future.\n\nAnyone considering hiring Texas Heaters should take heed that when problems arise to the customers dissatisfaction, Texas Heaters will not hesitate to threaten to walk off the job and leave the customer without utilities. If Texas Heaters is as competent and trustworthy as Salyer claims, providing anything in writing should not be a problem. Threatening a customer with walking off the job and leaving them without water, electricity and gas is a sign of a poorly operated business that does not have any respect for its customers.\n\nTexas Heaters will quickly claim they cannot control the city when problems arise, but you can control who you hire. Hire a plumber who is accountable, keeps good records, provides customer with requested written information, and plans ahead.

Cons: bullies customers and threatened to walk off the job

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